My daughters iphone 5 was hurting for a new battery. The battery actually swelled and caused the screen to separate from the body of the phone. Repair Lounge had the battery in stock and was able to do a battery swap in 20 minutes. Im definitely trusting Repair Lounge will all my future repairs. They saved the day, only costing me $52.
Very knowledgeable. Fast turn around. I thought Id lost all of my contacts from my old phone. Luckily, Repair Lounge was able to locate / transfer them and bring me back whole. Im very appreciative of their services, professionalism, quick turn around, and expertise. 5 stars all day long.
Not just another repair shop !!!! To say the least, man did I come in with some fixes. Not only where they honest but very helpful!!! It wasn’t about making money, it was about real customer service and trying to genuinely help me. I felt helpless but with these guys in my corner I had complete faith in there work. Look no further folks, this is “ One of the gems” that you hold onto.
Quick n responsive service. Replaced screen on my Note 9. Price of parts and work were reasonable. Finished it in about an hour. Wod use again for future issues.
I walked in thinking I was going to have to buy a phone or it was going to take a week to have my phone repaired if that was a possibility. To my surprise a super sweet girl assured me that it was just the screen that needed to be replaced and then it would be replaced in 30 minutes!!! The price was super reasonable and I feel as though I have a brand new phone again. Thank you so much!
Great service! I needed a screen replacement for my iphone 6s and an hour later I had a phone that was working like a new phone for half the price Apple had quoted me. Can’t praise this place enough!
Excellent customer service! Oriana was extremely helpful and professional. She went above and beyond.
Ive brought my, and my familys (kids, multiple broken screens) broken equipment to this shop since my iPhone 6 Plus. This is nothing like the mall kiosks you see. This shop is legit, reputable, and does a great job on repairs. I will not take my devices to any other shop. I just had my iPhone XS Max screen replaced today, and Repair Lounge did a fantastic job, at a reasonable price. I cant recommend this place highly enough.
The staff is friendly and knowledgeable. Parts for my phone are high quality. The service on my computer was excellent. Service was fast. I send everyone I know there because they are trustworthy.
Awesome customer service and dedication to their craft. Cris helped me out with my phone when I had dropped it. I use my phone for business, so this was definitely an emergency. Called and Cris set me up with a brand new screen and installed it in an hour to brand new! 10 out of 10 would recommend these guys to your brother sister mama and baby mama!
Oriana is the best. She is friendly and knowledgeable, and fixed my iPad immediately. I highly recommend Repair Lounge.
Brought my iPhone in for repair yesterday. I was nervous because I shattered my screen pretty good and was unable to unlock the phone. Like a typical guy I hadn’t backed up my iCloud and I was a wreck thinking I may have lost forever the texts, photos and videos on my phone that were of my late wife who passed away last year. Erin and Christian were able to fix my screen as well as my 18 yo sons screen on his old phone that has thousands of photos on he wanted to keep. They were personable, professional and fixed both phone screens in under an hour.I would definitely recommend Repair Lounge. Go to the pros like these guys and not some kiosk at a mall!! Will definitely use again if I need to. Sure as heck hope I don’t but feel better knowing there’s a legit place to take them!!
About 4 months ago I got my iPhone XR screen replaced. They also sold me a $40 case and ensured that it was damage proof. After 4 months of normal wear and tear there are now lines in my screen even though I have kept the case on the entire time. I have not once severely damaged my phone. I have had small drops here and there off of my bed, but with a case like this it should definitely not be this damaged. I called and they wanted to charge me the full price to repair it.
Always good quality work and fair prices, I have had my computer, iPad, and iPhone serviced here and always leave happy :)
We had a really great experience. Their prices were reasonable and the turn around to fix the phone was quick. The employees were very friendly and helpful. Would definitely recommend.
So glad I found the Repair Lounge! There’s a friendly, helpful atmosphere there and they fixed my husband’s iPhone quickly at a very reasonable price!
Family was shopping at another store when I saw Repair Lounge.Brought my iPhone 6s in with an overheating battery & cracked screen.Less than an hour later my old phone is like new again.Very pleased. Repair Lounge saved me from having to buy a new phone.
Awesome service. I was in a pinch and broke my work phone. They had the part and fixed it same day.
I got my phone screen replaced & a screen protector added by Erin. The service was fast & the cost was reasonable, and Erin was very friendly. I’ll definitely return but hopefully won’t need to!
Read the reviews prior to my visit for a new iPhone battery. Service was amazing, professional and was competed in time. I recommend their service to anyone……
Brought in my iPhone 7Plus because the volume-up button was stuck. The team took a look, determined the problem, and was fixed within an hour! The place is highly recommended!
I went to fix my daughters cell phone and the person at the counter gave me an attitude. Well, all that ensures is that I’ll never be his customer again.
Addressed the issue with our computer tower thoroughly & efficiently.
Excellent work. Fast and very reasonable prices for the service.
If ever needed Repair Lounge makeit the only place, if you want work done efficiently, fast and right
They have repaired multiple devices for me greatly extending their life.
Very professional and superior technical capabilities.
Very polite and professional! Got the job done quickly!
They went above and beyond to ensure my phone was fixed in a timely manner.Thank you to the entire staff!
Very quick and reasonably priced service! I was incredibly happy with them fixing my cracked phone.
Fantastic service and they gave helpful advice that saved me money. Great store!
Always excellent service and professional staff. Great quality of work and overall the best repair shop in the area. Don’t hesitate. You won’t be disappointed. A++++
More affordable than Apple options.
Such a great experience! The owner is very involved with the business and took extra time to explain the value of the products that they use. I had a screen replaced for an iPhone 8 and they did a really great job, very quickly and fully informed me of their process.Thanks Aaron!
I arrived and received service within a couple of minutes. I stated the problem with my phone & Mike knew exactly what do, he fixed my phone in a few minutes. Reasonable price too ... ☺
The best in service and speed!
They were really nice and all but I took my sisters phone there to get repaired and they failed to tell us they wouldnt repair the waterproof feature on the screen so it broke again immediately after.
Super friendly staff!
Quick battery replacement for iPhone 5. 👍 Good selection of accessories on the wall, also.
Amazing service by Erin and his team! I highly recommend them and will definitely be back. Professional and super friendly! Fast and efficient and even showed us some tricks on our phones! You guys are great! Thank you so much! Go see them! Clean store with great energy! 👍🏻
I originally thought they did a great job. 3 or 4 days after i got my phone fixed the screen cracked again from the smallest fall. Even before the screen was moving. I called and they stated that I would have to pay for it again to be fixed. Based on the install I would say it was not a good install ergo the cracked screen. This is how not to do business.
After going to a Sprint store to see if they could clean out my ear piece since I was having trouble hearing out of it, they were no help and Repair Lounge cleaned it out in seconds at no charge. They were so friendly and knowledgeable and we were overly impressed. As we were talking, we figured out they could help us out with a few things regarding our Mac Book laptops. After a few calls with the Owner, he was beaming with excitement to help us. Its obvious that he has a true passion with what he does. We will be bringing back our electronics and will report back with hopefully another great experience!
I dropped my iPhone and it went dead. I brought it into the Repair Lounge and after a quick evaluation they fixed my iPhone and I was on my way. I was VERY happy with their knowledge, customer service, and professionalism.
Outstanding service! The staff were friendly, informative, and incredibly efficient. Came in with a cracked screen and faulty camera and both were fixed within 20 minutes. Affordable prices with no salesman gimmicks. And, for a repair shop, it’s so stylish! My three year-old liked the little waiting area in the back. :) I know where I’m going the next time my phone has issues!
This place provides great service. I walked in to get my cracked screen replaced and it was done within 20 minutes. They have a nice lounge area for you to sit at while you wait. The price was very reasonable they did not try to sneak in any fees or up selling. If I ever have a cracked screen again I’ll be going here.
I had Ipad 6 screen replaced. The quality of screen they used was very poor.-Cracked the first week without being dropped and with an Otter box on.-Has screen distortion,-Locked screen color is blueish color instead of black.I went the week after purchase to address problems. The owner denied responsibility. Offered to sell me new one for small discount.
Wow! These girls are great!! Oriana provided excellent customer service while Courtney fixed my iPhone in about seven minutes!!! I didn’t even have time to miss my phone, I wS in and out in about 15 minutes for a fair price of $65 tax included. Definitely my new go-to repair shop, thanks guys!!
Fantastic service and really knowledgeable staff. I had a great experience and felt they really want to take care of the customer. The inside has quality cases, screen protectors, chargers, the usual. THEY ALSO have cool antique phones and register to check out. Hopefully I can avoid coming back but this is where Ill go if needed.
Excellent work. Excellent price. Delivered on time. Best repair shop in town
The customer service here is GREAT. They are friendly, fast, great work, and didnt put a hole in my pockets to fix my device. Deserving of a review!
I cant praise this cell & computer repair shop enough. They also build computers to buyers specs too. So heres my story: I dropped off my broken screen cell that uBreakiFix couldnt work on in the afternoon. They had it fixed and ready for me by 3 the next day. That included the time needed to overnight order the odd screen my cells equipped with. I didnt mind a bit paying for the overnight shipping when theyre so fast in doing excellent work. You can expect a fair repair price and excellent work here. For me, Im not going anywhere else for repairs in north San Diego County from now on.
Highly recommend! Staff was friendly, knowledgeable, and forthright. It would have cost over $100 to replace a certain part, but the associate recommended an alternative that cost under half as much. Would definitely go back!
Ive taken my phone to be repaired here twice. Staff was extremely helpful. Fixed my phone very quickly. Its as good as new! They also recommended a great phone cover to protect my phone from getting broken again. Highly recommend this place!
Great place! Good prices too, changed my phone battery for half the price that I would at Apple, also my mom had phone issues, went to Verizon and was told she needed a new phone, then she went to repair lounge and with just a look at the phone and a few buttons he fixed her phone. Highly recommend this place, they know what they’re doing !
This place is as good as it gets. The service, the friendliness, the competence, the knowledge, the speed and the prices are quite amazingI stopped in to get my Android phone screen replaced...it was done in 30 minutes. They also replaced my battery (my request) and continued to follow up with perfect service.If you need an Android or iPhone repaired, dont even think about going anywhere else. This should be you one and only stop.The location in San Marcos is clean, fresh and not a typical repair shop. You can even play a game of chess while your waiting.I am a big fan of Repair Lounge.Tony
Best experience ever. Apple was going to replace my daughters recalled battery for $29. Not only did I have to wait a month for Apple to get the battery in but when they finally did, they said that they could only replace the battery if I bought another screen as there was a little crack in the screen. For another $130!I called up repair lounge and Chris had a battery in stock and was able to replace it without me having to purchase another screen. And they matched the price for Apple’s battery. In and out for $29 :-) thanks Chris !!!!
Took my phone in for a simple charging jack repair and ended up with problems until my phone ended up not working at all. Such a disappointment because I heard nothing but good things about this place before I went in. I really wish I would’ve just bought a wireless charger rather than taking it here. Great customer service though. Can’t complain about that.
Just had an IPhone screen repaired at this place. They had excellent customer service and were very happy to answer our questions. Very fast and well done. The phone looked like new afterwards. I would definitely recommend it!
They took care immediately of my little issue with my phone, very professional crew. Thanks !!
Went in to get a new battery for my iPhone. I heard that the Apple stores were short on replacement batteries for 6 and 6s, and appointments were required, etc. At Repair Lounge they saved a battery for me from a recent shipment & installed it while I waited - also got a new screen protector - the whole process barely took 10 minutes. Great job by Oriana! Thanks - this place is great! 👍🏼
I was pleased to find a mobile dent removal company. This business was amazing! The dents were removed within 45 minutes and the car looks brand new!!! There is no trace of the dents. I highly recommend him!
Best customer service in town! Quick and easy. Don’t go anywhere else!
Very fast and friendly service. You definitely pay for the quality you are getting and these guys do everything in their power to make sure you leave a happy customer, they dont half ass anything. They even offered to pick up a part for another customer that day so her phone could be repaired within a few hours! If I ever shatter my phone again (which I hope I dont) Ill definitely come back
Very fast and great customer service. My screen on my iPhone 7 was VERY cracked and now my phone is like new! It cost more than I anticipated, but it was far cheaper than getting a new phone and they gave me the price beforehand so I knew what to expect. I honestly had no idea what the cost for screen replacement should be, and it was definitely worth it
Excellent fast service. I stopped in to ask about replacing my Samsung Galaxy note 5 battery. Aaron was very courteous and completed the installation quickly. He also replaced my screen protector and I was out the door quickly which 🗑 much appreciated. I highly recommend repair lounge for repairs and accessories!!
They did a great job repairing my phone. It had water damage and wasn’t working right. They were able to fix it in less than an hour. They were fast and friendly. Great service 👍
The Owner was very helpful and knew what he was doing and gave me great customer service with no cost thank you
I have had to use the Repair Lounge a few times, and each time they have been wonderful and efficient. They are reasonably priced as well!Edited to add: Not even a week went by before the darn screen fell off. This is the second time this has happened. The first time I figured it was just a fluke...obviously not. Not going there again.
I recommend Repair Lounge to everyone! Such fantastic customer service and actual usable suggestions for any issues you have with your devices. They of course do repairs, but sometimes they help with simple things like “how does this work?”
Honest, fast and quick! These guys are great at what they do.
Fraudulent Advertisement!My mother went to have her iPhone 7 screen replaced at Repair Lounge in San Marcos and was told that they have Original Apple screens that will NOT void her warranty if she ever needed to use it.A few days later her home button stopped working so not knowing that this may be related to the screen replacement she went into the Apple Store. They took a look at her phone and turned her away because there was an aftermarket screen installed, which has now voided her warranty!Im enraged over a company who claims to have Integrity (written on there wall when you walk in) yet will deceive customers that they have Original Apple screens that will keep them in warranty.Unfortunately, now my mom is in a bad position and we are unable to do anything about it.I have done some further investigation and I wish my mother had come to me first before trusting this place. It takes minutes to find out that only Apple Store themselves, selected Best Buys, and Simply Mac can offer Apple parts.I hope that other people read this and hopefully educate themselves before falling into there scam.This store disgusts me.
My phone is an integral part of my business so when I smashed the screen, I needed a repair done quickly. I left it with the guys at the Repair Lounge and had a new screen within the hour. Fantastic service. Very friendly and knowledgeable staff. I also found out that they can work on macbooks. Planning to bring my macs in for a tune up. This will save me hundreds $$$$
My camera lens cracked and I couldnt take pictures. They replace the lens and everything works good and and the price was very fair. I would definitely use Repair Lounge again for my phone repairs.
Fast, Friendly, Knowledgeable, Affordable, Comfortable setting, Easy to get to, Free parking. I will never worry about my Smart Phone again. Repair Lounge is the Best!
After 4.5 hours at an Apple Store, 2 hours with a Verizon Tech and each location/option telling us the motherboard on my phone was fried and it would never turn on again.. Which for me would cost me 1.5 years of lost baby photos, family videos, work documents, etc. (yes, guilty me hadnt backed up my cloud in forever). Erin and his team within the first 20 seconds of handing over my phone they took it a part, had it on and working. They uploaded my entire memory to my cloud (which took over 6 hours of their unplanned time), and had my phone working at a minimal cost of 30 bucks. Not to mention their superb service and their hospitality with my 2 toddlers running a muck of their store. Thank you everyone at Cell Phone Repair, your work has relieved so much stress and are truly impressive individuals. I WOULD RECOMMEND EVERYONE TO GO HERE!! (avoid the apple store appointment waits that serve nothing and the Verizon employees only telling you your equipment is a wash just to upgrade and buy more products).
The owner was very accommodating he stayed open... it was 5 minutes before closing..... to help me with my broken screen that I had just broken. They waited for me and fixed it and it took a very little time so I was glad to have it fixed and on my way in a short period of time.They’re great, i’ll definitely recommend them to everyone I know that needs their service !!!
My iPhone had problem after I had battery change by Apple. But Apple didn’t take time to fix my problem. Then my husband took my phone to Repair Lounge since they replaced my screen a few months ago. They took only 15 min and totally fix the problem that we had. No charge.Friendly, helpful, knowledgeable, affordable. Don’t bother going anywhere else.
I purchased screen protector for my samsung S8. I broke after only 1 week. They said they do not warranty what they sell. And they are the one who installed it for me. I guess $25 means more to them than customer loyalty. So sad when there is so much competition in their field. I do not recommend this place.
Just amazing 😉 how efficiently and professionally Chris repaired my 🖥 given a very unusual problem.I highly recommend their services across the board. Thanks 🙏 so much.
Repair lounge was awesome! Rich got me in and out for my screen repair! Less than 20 mins! Super happy with the service and you can even go get yourself some fro yo while you wait just a few doors down or hang out in the awesome lounge area they have set up. Definately my go to for my electronic repairs! Thanks repair lounge!!!
I was so disappointed when I dropped my phone on the cement, and discovered my screen was shattered. It was on a Sunday, and I didn’t have a lot of options. I found the Repair Lounge on Yelp. They took care of my screen while I waited. They are outstanding, and stand behind their work. My home button was unresponsive, I went back to the Repair Lounge and they fixed it at no charge. In retrospect, I don’t believe the home button was related to the screen repair.....but, they worked on it anyway! I would highly recommend the Repair Lounge, they provided me with amazing service!
Good job! Fast and courteous service, great price. Phone works and looks great too.
Great service, repaired my laptop faster than I had expected. Nice people working there too! Highly recommended!
Easy breezy. I shattered my phone screen on my iPhone. I was in and out in 20 minutes. Lifetime warranty on new screen. Great place - dont hesitate.
Repair Lounge is our family’s GoTo place for iPhone and iPad repairs. Their price is competitive and fair. All work is warrantied, done well and completed in a timely manner. Their location and store are convenient and a nice place to hang out when we’re waiting for work to be done. The staff is also very friendly, knowledgeable and helpful. We won’t hesitate going to Repair Lounge the next time we have an “oops” with our electronic devices.
Staff were super friendly and knowledgeable!They offered other services that were very helpful so I was able to get it all done at the same time and place!
This place is great everyone is really cool and helpful there
Thought my phone was destroyed and beyond repair. They fixed it better than any refurbished phone the insurance would have sent and for cheaper than my deductible. Would definitely (but hopefully not) go back!
I wish I could leave more stars, unbelievably satisfied, I got a refurbished Galaxy S9 from Amazon that came with a faulty camera, they ordered and replaced the new camera for me in no time. Very upfront, honest and affordable
Just as described in other reviews. I walked in just after opening on last Saturday. The price quoted was very reasonable. The repair of my cracked IPhone 7plus screen was done meticulously and in under 30 minutes.
Outstanding service! My wife was in Washington DC for the 8th grade week trip and dropped her iphone 6s cracking the screen. Gets back to San Diego not a happy camper. So the day she gets back she mentioned to me her students had gone to this place for their phone repairs and were very happy. Called at 2pm for appointment and my wife had her phone fixed with new screen by 7pm. Repair took 20 minutes once she was there. Paid 35% less than Apple Store prices. Couldnt be happier.
Very fast repair. Super nice guy Erin helped me out. Took 10 minutes to fix my screen.
Fixed my cracked screen in minutes !!! Great job. Great environment. Overall great place.
I’ve owned apple products since the iPod. We have over 15 Apple devices in our family from iPhones to iPads. I’ve been to numerous places when it comes to replacing my screen on my devices.Hands down, these guys are no hassle and they know their business. Very friendly, helpful and most of all professional. That’s the reason I keep coming back. They give me piece of mind.
Excellent service and very fair price to repair our laptop. Quick turnaround too.
I won’t go anywhere else! I was referred here by a friend and the customer service is outstanding. You don’t see this now adays in most places. These people rock!!!
I had a great experience, my cracked screen was replaced in less than 20 min. The service was professional and efficient.
Very friendly, helpful, and quick! Great location too. Would definitely recommend.
Super friendly staff! Awesome stuff to look at while you’re waiting for your phone to be repaired.
Excellent service! Had a cracked iPhone screen replaced and a new protection screen put on it. Also had a protection screen put on my iPad as well!