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Rosie Garcia - State Farm Insurance Agent
2401 Hunter Rd #500, San Marcos, TX 78666, United States
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Rosie Garcia - State Farm Insurance Agent

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jo
Review №1

Ive been using the Rosie Garcia State Farm Insurance firm for over a year now for both personal and business coverage. They, specifically Liza, make calling your insurance agent a real pleasure. Always responsive, attention to detail, and genuinely want to help you. I highly recommend them. This is the team to call for your insurance needs.

Bo
Review №2

Rosie Garcia State Farm provided me a competitive quote for Business Insurance and Home & Auto coverage. The staff is courteous, professional and work diligently to provide the best effort for the customers needs! THANK YOU Rosie!!

Sa
Review №3

MaryAlice was very friendly and knowledgeable about everything. She took her time and explained everything to us that we didnt know. She was very easy to talk to. She even called us back at the end of the day right before closing time and stayed on the phone with us helping to get us the best deal possible. I would definitely recommend this office to anyone looking to get insurance.

El
Review №4

Excellent customer service, appreciate her staff Liza DeLeon, always very responsive!!!

Da
Review №5

I became part of the Rosie Garcia State Farm family in August 2019. I have really enjoyed receiving discounts just for doing what I should be doing on a regular basis. That is being a safe driver. The DSS (Drive Safe and Save) program has offered me immediate discounts and now at my renewal I am receiving 21% discount. That was amazingly simple. Thank you State Farm and Rosie Garcia for helping me want to be a better and safe driver.

Be
Review №6

Ive gotten my car insurance thru this State Farm branch for about 8 years and have always treated me wonderfully and been extremely helpful thru my situations. State Farm also helped re-finance my new car loan with their bank to give me the best rate I could find. I also recently bundled new home insurance with them and have been treated with nothing but respect and guidance along the way. Wonderful branch to do your insurance business with!!

Sh
Review №7

Extremely friendly and helpful agents.

Kr
Review №8

What a great experience obtaining a quote with Rosie Garcia’s team. Working with Darla was such an easy and seamless process that allowed me to compare prices and policies that worked best for me and my family. Rosie spoke with me to ensure we had the proper coverages for my property. Thank you for exemplifying excellent customer service. You’re agency is a real gem!

Li
Review №9

I have my renters and auto insurance through this branch. Everyone that Ive interacted with here has been very kind and helpful! They explain everything clearly, so that I am comfortable and understand the details of my plans. This is a breath of fresh air after having to deal with auto insurance through Progressive.

Tr
Review №10

Thank you Haley! Haley sat with me for 2.5 hours yesterday going over life insurance policies for me and my husband. Being 23, I had no idea what we needed or what would be best for us and she went over all my options and answered every question I had. Thank you so much for helping us in this process. I defiantly feel confident in the decisions we made.

Je
Review №11

I had Rosie Garcia State Farm when I was in college with my first vehicle and apartment, they helped me navigate the complicated insurance landscape. When I moved and got new insurance I lost the quality of service. As I looked for a different insurance agent, State Farm came back to mind and ever since I have received great service. Haley is a great member of their team, who helped me and worked through my busy schedule. I truly feel in the right hands!

Si
Review №12

We are so happy with our service! Haley took the time to explain everything line by line to make sure we knew what we were signing up for. It never felt like she was trying to sell to us. It just felt like she was teaching us. If we didnt understand something she made sure to explain it another way until we got it. I would highly recommend this office to anyone looking for insurance!

Ha
Review №13

This agent is fantastic. She helped me start my Life insurance policy based on my needs. She is able to explain all my options and helped me pick a policy in my budget. Great office!

Ve
Review №14

If I want an insurance policy Ill get it myself constantly calling me harassing me about can get the company in trouble.Tried to scam me out of $265. I told them I had already paid for the month of October when I called them about a payment. They tried to make me pay for October and November.They call me back 30 minutes later telling me I made a payment for October they knew they couldnt get over on me. Falsely accusing of me not paying something makes me mad and on top of that I had to yell at them to stop harassing me about getting life insurance policy. Today was the day to renew no thank you I got a different insurance company. Glad I have geico my payments stay the same, they dont falsely accuse me about not making a payment and they dont harass me about life insurance policy

Mi
Review №15

Been with this agent for a decent while, had no complaints until recently. They started not answering the phone, they called me notifying me that I had to pay twice what I normally pay and attributed it to a deposit since Im not auto drafting. But the day I opened the account I made a double payment for exactly that reason the agent informed me it was to cover a month in case I couldnt. I cited my payments, they said theyd call me back the next day after investigating where this payment was coming from. Two days later they call confirming I had to make a deposit and now my payment mysteriously went up, not by much just a few bucks but still. No thanks, Ill go with another insurance agency, even if I have to pay slightly more. Thank you for teaching me the valuable lesson of not trusting and saving all my receipts. If this is their new business model then I would recommend another company to any new potential customer. If you do go with them then I suggest saving everything so you dont go through what I did.

Sp
Review №16

Dayne was an amazing help getting me my life insurance policy and helped me understand what I was purchasing. He and Darla were such great people to deal with and this State Farm was amazing to obtain life insurance with!

Ch
Review №17

Dayne. What a guy. Absolute stud of an insurance rep. The man single handedly swayed me in the direction of State Farm, 5 stars and 2 thumbs up

SH
Review №18

Darla and the Team in San Marcos provided exemplary service. Absolutely thrilled with the process and cost savings.

De
Review №19

Rosie is amazing. She is kind and patient. She listens completely and answers so you understand. Best experience with any insurance agent to date.

Ma
Review №20

Everytime I call, every agent is fantastic! Quick, understanding and they care! I had the pleasure of speaking with Haley today and she was incredible! Thanks!

La
Review №21

The mortgage process was super quick and easy! Everyone was very nice and professional. I highly recommend using Rosie Garcia for your mortgage needs.

Cr
Review №22

Great service, prompt responses from staff & always respectable & friendly over the phone. Great job State Farm staff!

S
Review №23

Extremely shady insurance company. For some reason or another, my billl was always increasing. They signed me up for coverage I said I didnt want without my knowledge. Didnt even tell me until I wanted to cancel. Dont trust this company.

Le
Review №24

Love the team’s attention to customer service!They always have my best interest in mind!!!Thank-You!!!

Al
Review №25

Rosie and her crew have always been helpful, polite and very knowledgeable. Thanks for everything

se
Review №26

Not very informative when explaining the policy coverage. Slow response on when making accidental claims very poor service unnecessary coverage fees.

Le
Review №27

Not USAA good, but they actually did come give me a ride when my car was out for the count. Overall great customer service from my experience.

Ir
Review №28

Ortila needs to be fired every month she makes mistakes. She gets credit card mixed up and wrong numbers.And wont even understand the process of fileing the payment she doesnt know what shes doing.fired her .shes needs to be gone fired .

el
Review №29

They have multi discounts

Ch
Review №30

Great customer service

Ma
Review №31

Wonderful agents, excellent products!

Ai
Review №32

Good customer service

Ka
Review №33

Otilia needs help or something needs to change.

Ge
Review №34

Great State Farm Ins. Agent

Information
34 Photos
34 Comments
4.1 Rating
  • Address:2401 Hunter Rd #500, San Marcos, TX 78666, United States
  • Site:http://rosiegarciatx.com/?cmpid=r96n_blm_0001
  • Phone:+1 512-392-8050
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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