This Honda dealership is a great place to do business. Their personnelare very friendly and helpful. As I recently became a widow and I know nothing about cars,Eric who checked me into the car repair shop, made sure I knew why my car needed work on.etc. I drove my car home after repairs relaxed and no longer worrying about it. All the extra things the shop did to make sure my car was safe to drive was very much appreciated.Lynn MacQuoid
Had an amazing experience. Friendly staff. Very helpful and fight to get you the best price and best monthly payments. Very satisfied with this dealership. If I could give it 10 stars I would. Really recommend this place to get you your next ride !! (:
Customer service is great. Victor was very friendly and helped us find the best deal as well as Hank. Came out with a new car😁
Greg and Bob were fantastic to work with! Greg listened to exactly what I wanted and was able to find me my dream car. They went above and beyond to make sure I left happy. They did not have the car I wanted in stock so they spent time searching high and low to find my car at a different dealership and we’re able to get it for me. When I came back the next day to pick it up Greg was waiting for me and took the time to walk me through every detail of the car and show me what every button did. Greg did a great job and made sure I left completely satisfied! Sunset Honda is great and I highly recommend anyone looking for a car to stop here first. Great experience all around!
I have never left a review for any business before which should speak volume to me leaving a positive one for Sunset Honda. I have gone to them for years and they have taken amazing care of me and my car and have helped me more than I could ask for. I highly recommend Erik and Jeremy over there in the service department.
Overall the best car buying experience Ive had, and there have been several. Everyone was polite and professional. I appreciated that they offered the options (extended warranty and other items) but respected my decisions and were never pushy. I would not hesitate to recommend Sunset Honda.
Incredibly friendly and professional service department. Definitely bring your car here for service!
Greg and Jeff were amazing! Greg is very personable and was like any other salesman during my search for a new car. He really took the time to get to know us. I’m very happy with my purchase. Nothing but great things to say about this dealership!
Great Team here at Sunset Honda. Eric in Service was Very Professional, Always followed up from Start to Finish.. My vehicle was in good hands. We are very pleased.Thank you Eric.Kenneth J. LeonardPaso Robles Ca.
One of the best experience I’ve had. Armando was very knowledgeable, polite and a pleasure to work with. I would highly recommend! Thanks again!
My experience there getting a GMC truck was awesome . I never thought I would get approved but Nicko in sales. did an awesome job along with the crew. I would definitely recommend going to Sunset Honda anytime.
Nicco was a great help with the entire process of purchasing my little civic. Answers all my questions & made everything nice and easy. Great place!
My first car buying experience was a terrible one with pushy salesman who sold me a car with a faulty transmission. I was leery of where I shopped this time. I checked out reviews, did my research and asked around before driving an hour to buy a car at Sunset Honda. Josh was great at helping us decide on a car and giving us advice. He was honest and not pushy at all. The finance manager Jeff was also very personable and helpful. It was a pleasant car shopping experience and I would recommend them to anybody that is reluctant dealing with car pushy salesman or dealerships.
This was the first time we didn’t feel stressed buying a car. Our salesperson Sarena was awesome! She even let us take the car home overnight to spend more time with it which really helped our decision to buy. The whole process was very non stressful thanks to everyone at sunset Honda!!
Great customer service at this Honda dealership ask for Brian. They will go the distance to earn your business. Very satisfied with my purchase 2021 Honda Accord Sport.
The salesman/costumer assistant Greg hargis did such a wonderful job helping me get my car that I wanted. he help me every step of the way especially when it came to the financial part. This is my first car at the age 20 and he made that happen with a 2021 Honda. definitely would recommend him to a family member/ friend. Such a good man with a kind heart!.
Incredible service and integrity. I will always buy my family car from Sunset Honda. They are truly the best. Never make you feel pressured or rushed into anything. You will leave feeling a part of the Sunset Honda Family!
Every one we had contact with was friendly and helpful. They made the whole process quite enjoyable. They really seem to value long term relationships with their customers over short term gain. My wife and I will be customers for life and I recommend anyone within a 300 mile radius consider talking to the folks at Sunset Honda before anyone else.
If you are thinking of buying a car sunset Honda is the right place to go Lalo and Hank are amazing very respectful honest and very passionate about they do.
Greg (Sales) and Chris (Finance) were great during my recent purchase. Greg was friendly, very knowledgable about the cars, and was not pushy at all. Chris did a great job breaking down the numbers for us and took the time to ensure we understood everything clearly. Very professional!
Brought my car in for some routine maintenance. Jeremy and the crew were friendly, quick and efficient. I felt that my needs were listened to. I have recently moved to the area and was a bit nervous about bringing my car someplace new after a bad experience at my old dealer. My fears are gone. I will look forward to working with Jeremy and the Sunset group in the future!
I arrived without an appointment but was helped out immediately. Immediately talked about the breakdown and gave me a realistic wait time. I had no troubles and I really appreciated their professionalism.
Aside from honda not having spare tires in their new cars (honda problem, not a dealership issue) the service from emily was top notch. Tire blowout, car was repaired and serviced in 2 hours and I was able to keep saving lives! Thank you for the timeliness Sunset Honda!
This is my go-to place for all servicing needs. The mechanics are 100% trustworthy, very knowledgeable, and the customer service is the best around! I have had a lot of work done over time on my aging Honda Pilot and repairs are always executed flawlessly with no recurrent problems ever. Go see RJ in Atascadero, hell take care of you!
It was a very pleasant experience. Serena West wasvery knowledgeable about the vehicle. Sunset Honda made this a smooth transition from our Accord leaseto now leasing an HRV. The business manager was very thorough and efficient. The personalized settings worksheet was reviewed with us. Serena paired our phones and explained other features to us.We would recommend Sunset Honda to our family and friends.
Mercedes was amazing. Since minute one. She made us feel welcomed, appreciated and in charge. This lady knows her stuff and allowed us to be as questionable as needed. Thanks to her, we have an amazing car. Now our family can grow comfortably. Thank Mercedes!
Went into Sunset Honda and planned on buying a new CRV. That is exactly what we did! We were paired with a wonderful young salesman named Brian. He made the purchasing experience enjoyable. Made us feel like family. Chris, the F&I guy was wonderful, too. Neither of them tried to up sell a bunch of things we didn’t want or need. I feel that these two gentlemen have a lot of integrity. I highly recommend this dealership.
As a new Sunset Honda Atascadero Service customer, I had the best human and mechanical service ever. Both service managers worked with me to understand what was safety critical and what could last a bit longer working with me on my limited budget but also prioritizing items now and for next. Finally folks you can really trust— and with excellent detailed mechanic service.Highly recommended.
Amazing experience buying my car with Ammen! However the young lady at the service desk named Ariana had a bad attitude while helping me when I brought my car in for an oil change. It took 2 hours to get the service completed. I don’t mind waiting but she should have quoted me a correct time. Very frustrating.
Date of 2-17-2021I took my 2003 Honda in for servicing, mainly to examine my dash indicator lights. I had several of the icons to the right side of the panel that would light up and stay on while I was driving. It was not consistent in which icon would stay lit. Some would light up, then go off.The car remained operational but still I had concerns and called Sunset Honda Service Center. They set me up quickly for an appointment time to bring my car in for them to run some checks on my Honda.They did a great service in diagnosing my dash and advising me of options. They are conscientious about your budget as well.I would like to say that the people at Sunset Honda are kind, responsive, helpful, and very knowledgeable. They gave me good information and answered all my questions efficiently. I was very pleased with their wonderful help and service.Many thanks to you all at Sunset Honda!
This was my first time purchasing a car from Sunset Honda but our third car purchase overall. We had the best experience. Our purchase was assisted by Jake and Hank who both made sure we were comfortable and fully informed during the signing process. I felt so at ease and like they truly had our best interest at heart and not just trying to make the sale. I would highly recommend Sunset for all of your car purchasing and I know when we need another vehicle they will be my first stop.
30,000 service for 2017 CR-V. Emily Katyryniuk checked me in and out promptly. Service completed very timely at reasonable cost.
Fantastic service and work! Each person that works here treats you with care and respect. As a single woman that knows nothing about cars, I appreciate that Armondo and his team are ALWAYS trustworthy, dependable, and reliable. I know I can count on them to be super fair and honest. Thank you Armondo and team for taking care of me again!
For the service department; Screwed up my serviceCharged me a shipping fee for a part they didnt have in stock ($65!!)Charged me for diagnostic ($165!!) even though I had the work completed there. When I said something about it she said they don’t usually credit it to the service but she would. (I’ve been to many Honda dealers and that’s a first). She then proceeded to tell me she credited it back but my total was exactly the same. They padded other charges and then reflected back an equal credit.Said they put recommended service on my receipt TWICE and they did not at all even after I asked for it.They dont itemize your quote so they can game your total in the end.Get your Honda serviced somewhere else. This place is exploitative. And apparently my review is being repressed favoring the 5 star ones. No surprise there.
Excellent service right from the start!!! I Helped my Daughter by her 1st Brand New 2021 Civic Hatchback....Greg was so helpful from start to finish such a Kind Soul🙏 Thank you Very much Sunset Honda! Ask for Greg he will get you what you need in a car🤗
I went to Sunset Honda today with the intention to look and talk to someone about my trade-in. Travis assisted me and before I knew it I was buying a car😊. He knows his product, great customer service and he made the task of buying a car easy. Chris in finance was also great! He made the process very simple and pleasurable! Im so glad I went there today!
Very helpful salesman. He worked with me to give me the best deal possible. Im very pleased with the service I received. Also the finance person was great to work with. I would recommend to everyone.
This place is friendly and they get the work done as fast as they possibly can. I love it!
I always have a great experience at SLO Sunset Honda!!-Everyone here is very helpful, informative and friendly. This time Jeremy In service helped me and explained all issues in detail. The replacement parts were ordered and installed in my car in a very timely manner. He went above and beyond to make sure that everything went smoothly with my vehicle repair. I will always come here for any vehicle issues because they do outstanding work!!
Sunset Honda’s crew were very professional, and went out of their way to get us the exact car we were after. Brian is the guy to see, he put up with my indecision, I went in wanting an EXL and changed my mind last minute for the Special edition and was glad I did. We love our new Pilot.
Excellent friendly, helpful, professional service. Always a pleasure each visit there.
My salesman Travis was great. He answered my questions thoroughly and seemed sincere in directing me to what I wanted. He even came in on his day off to make sure everything went smoothly when I picked up my new car.
The best car service I have ever received at a Honda dealership. Erik was super helpful. They even text you and let you know what is going on and when your car will be ready. Five star plus service. In and out and on the road again no problems. Make this your Honda service center of choice.
Brian and Chris were very helpful in obtaining my new car. We were there after closing, so I appreciate their helpfulness in this regard. This is my second car from Sunset Honda and I am grateful for their kindness. Thank you 🙏
Second time purchasing a vehicle at Sunset Honda. Both experiences were positive and I truly felt valued as a customer.
Went in for removal of an original owner (dealer installed) car alarm. Got to peek at the work midstream and I couldn’t believe the amount of effort it required. I felt staff was professional and courteous. Emily K. went over and above to provide me estimate and timely updates until completion.Great job!
The purchase of are SUV was fine then they kept the SUV over for detailing that was great The day after we picked up are car the windshield cracked. I felt they must of dropped something on the high left hand corner then put the service sticker on it so it was not noticeable. Call the salesmen and he asked to send pictures,so we did. Then we went back in to see what could be done. The salesman looked at it then went and talked to service then basically said sorry No one else looked at the damage or have even call. Very poor service after the fact. I guess once they get the cash your on your own. We are very disappointed in the way they handled the matter
Sales team was super responsive and provided the level of detail that I was looking for. The team also helped me secure the exact vehicle that I was looking for. They were also very good about working with my crazy schedule and got me in and out of there in under and hour. Would highly recommend if anyone is out there looking for a Honda.
Sunset Honda was able to fix my car on a Saturday. Rats had damaged the wire sensor harness causing my check emission system light to come on. Anyway, polite, efficient service from staff. I am very pleased.
Great customer service. Straight to the point.
Drove 3 1/2 hours to pick up my Honda Accord Hybrid Touring and it was well worth it. Travis was very helpful and accommodating. Hank the finance manager was great getting me the best deal he could find. SO EASY!!!!!! I will recommend their dealership to all my family and friends.
Lalo was a huge help, very friendly to our whole family and personable. Ready to answer all our questions. We are returning customers and felt right at home. This purchase was an early birthday gift any the experience couldn’t have been more pleasant.
My wife and I went in because we saw a car online that they had and ended up getting the new Pilot black edition!! We were very please with all the help we got from the staff there. Ammon was great, patient, and knowledgeable. I will for sure recommend Sunset Honda to my friends!
I had a very pleasant experience at Sunset Honda. The service writer (Areana Troche) was knowledgeable and very pleasant to work with. She clearly explained the situation with my vehicle, and went over the service options. The dealership was very clean, and the staff seemed very pleasant.
I bought my second Sunset Honda car this weekend! We got a great deal and experienced outstanding customer service from Lalo and Hank! They got me everything I wanted on the new car and gave me a good price for my old Honda too. I would highly recommend Sunset Honda!
Excellent service. My A/C compressor was cracked so my CRV was at Sunset Honda getting a new one. After I dropped off my vehicle I called Erik my service manager and asked if I could also have the oil changed. He was super accommodating and had it done. My vehicle was now ready for a trip to Mt Whitney. Btw, Honda warrantied the compressor for my 2 year old CRV. Thanks Erik!
We were treated bad at the Toyota dealership in Santa Maria. My wife and I had gotted our daughters car through Honda and we liked the servive then. My wife easily made an appointment and was able to get our family car with headache free professional customer service. We were able to trade our old car in and now we have a larger beautiful SUV that my wife really loves. Thank you Honda, you now have loyal customers=).
Great and fast service! Very friendly staff and reasonable prices.
The place was clean they were very customer oriented treated me like I’ve been there before it’s my first time there and I was very pleased with the outcome. They took care of the job of the recall that was on my 2012 Honda Civic in a flash I highly recommend this place
Great customer service! Got my first car and they made the process easy. Highly recommend
My favorite Honda dealership. I have lived all over California and Sunset in SLO is the best. They got me back on the road in 3 days after my catalytic converter was stolen. Jeremy in their service department is the best, so competent and kind.
Lalo is the best car sales person ever! Makes buying a car so easy
I had some car trouble driving home from Arizona to the Bay Area of California. My car was taking to Sunset Honda. The staff and service department where incredibly helpful and amazing. They had me and my kids back on the road in no time.
The Honda Service Department did an awesome from start to finish. Kept in touch with me during the whole day process...Thank you very mucha
Jeremy is great! I always feel welcomed when I go service my car. It is fast, no hidden fees. Always good recommendations but without the pressure of buying.
I love taking my cars here because the Sunset Honda people are very reliable and professional. I usually require only routine maintenance and I really appreciate that they keep all the records so they know whats due.When I do have any car trouble, they reliably diagnose and repair, even making suggestions for how I might save some money.
All the employees we met were so nice, Brian and Chris! We felt like we were people and not just another number. Even the finance guy Hank was nice! I will definitely be back for my next car!
Love the transparency of the sales representatives and managers. Heart centered car dealership! They know their stuff and patiently explained any questions I had. A pleasure to work with!
Immediate service- Erik was very attentive to my concerns. Went into instant problem-solving mode — and was able to resolve the problem.Staff very friendly and professional.
Yes, our experience with Greg and Sunset Honda went smoothly. No pressure and time to compare. I think we have the perfect car for a good price. Excellent people to work with.
From the moment we walked in the door, we felt welcomed and that meeting our needs was important to them. We appreciated that the sales staff patiently guided us through the exploration and buying process without a lot of high-pressure tactics, and we are confident that our Honda is a quality vehicle.
They were very helpful at sunset Honda. I got the car I wanted, they gave me a fair value for my trade-in and made the experience easy and enjoyable.
Greg made it easy to manage a deal over the phone. Very helpful throughout. Great, friendly service!
Sunset Honda’s service department takes great care of our cars. They are efficient and knowledgeable and keep us informed throughout the repair process. Erik recently helped us get a repair done under warranty even though technically my high mileage was outside the warranty specifications. We’re grateful for their care and attention to our cars.
The sales rep Lalo was very professional . Our transaction went very smoothly. He spent time going thru all the details and features of the car and he displays willingness to show us other options . He even parked the car side by side each other for me to easily compare which color I wanted to buy. This is our second purchase from them and we are definitely coming back if we need another one. We are so happy for the service!
Sunset Honda and Jeremy took excellent care of our Accord when we took it in for service. Thank you for everything including text messages alerts. Great job!
Always friendly, knowledgeable and thorough. Great communication, too. These technicians have integrity! Erik is always helpful. Thank you!
Friendly, efficient and easy! Just like when we bought the truck last year. Sunset Honda is highly recommended.
We Bought a Honda Hybrid CRV EX-L From sunset Honda. What a great experience working with Ammon, He is a very knowledgeable sales person and very friendly. He also continues to respond to all our questions very quickly via phone call or text. What a great guy!Hanc, one of their financial guys was awesome as well. My wife and I would buy another car from them in a heartbeat. What an awesome SUV we love it. Great job Sunset Honda!!
Friendly, honest, and personalized service. Brian spent a lot of time with us, answering all of our questions and helping us make an informed decision about the best vehicle for our family. Sunset Honda is great!
My husband and I went to three other local dealerships and Sunset Honda really stood out in their customer service. We found the vehicle that we loved at an unbeatable price with all the features that made for a complete deal.Both the Sales Consultant & Finance Manager’s treatment were exceptional, we had a great experience, we felt relaxed, respected, heard and not pressured like others made us feel.We highly recommend them!
The navigation dvd on our 2009 Honda Odyssey was damage by someone vacuuming the vehicle. I went to Sunset Honda. They removed the unit and had it repaired. Then the reinstalled the unit and reprogramed it. Works good as new.
Really friendly and engaging people work at Sunset Honda. The experience of buying another car from them was great. No pressure to buy anything and very informative on all our questions. Fair price on our purchase. Left feeling satisfied and content.
If I could go higher in stars It would be infinity! Starting with Tom Diaz Service Manager to Eric calling us with updates and BLESSING US BEYOND! They work for there customers and what you see is what you get AMAZING CUSTOMER SERVICE. Thank you isnt enough for what these guys did for our Honda 2016 Air Conditioner. I will continue to go to Sunset Honda they are worth a 3hr drive.Bless UpDerrick and Pam CruzIrvine,CA
Good service fast and efficient,very happy with the sales,parts and service department.
Very happy with my experience in leasing my new car at Sunset Honda. Lalo was so helpful from the moment I arrived all the way through to when I drove away in my new CRV. Everything went smoothly and everyone who worked there was so friendly and knowledgeable. Im very happy with my new vehicle that I got from Sunset Honda and I would definitely do business with them again!
Mercedes made the car buying experience very smooth. She was kind, relatable and eased all of my fears about the experience especially in relation to financing. I would highly recommend Sunset to anybody who is in the market for a vehicle.
BEST CONTACTLESS EXPERIENCE! Everything was handled over the phone or through email. We were looking for a Honda Accord for our teenage daughter, ready to buy, just needed that great deal. We found the vehicle using Cargurus, messaged the dealership who sent a response the same day. We spoke with Jarrad who provided excellent customer service. He did not have a ‘typical’ car salesman attitude. He was very helpful, did not give us the take it or leave it attitude. He understood we wanted a good price for the vehicle, was able to run our numbers with management that resulted in a quick, easy going sale. He and management were not pushy, did not give us a hard time about using my own lender. Any questions or concerns about our vehicle were addressed immediately. The dealership also agreed to deliver the vehicle since we live almost 3 hours away! I would trust in saying any concerns we have about the vehicle now or in the future would be addressed by the dealership. Overall, excellent customer service and I would definitely recommend Sunset Honda!
Best car buying experience ever. Everyone was friendly and accommodating during these unique times. Brian was knowledge and helped us find a car that fir or needs.
Great service, helpful and friendly people. In and out/minimum waiting.
I’ve been thinking about buying a new car for awhile...I went to Sunset Honda for routine service and walked out a new car owner..The sales staff Victor was introduced to me a the service manager Jeff. I spent the next three hours with Victor going over the new car all of the new features and I was sold on it once I took it for a test drive...the whole experience was the best I’ve ever experienced in all my car buying years.A big shoutout to Victor for his expertise and great salesmen ship!
We had an excellent experience at Sunset Honda. Nico in sales and Chris in finance went out of their way to make our time there enjoyable. We got the car we wanted at a price we were happy with. We felt like they genuinely cared for us. We even scored some new Sunset Honda pens...lol. I highly recommend both Nico and Chris. They will take care of you.
I called the service department and spoke to my service advisor, Jeremy, because Apple Car Play was not working on my car. After trying several different steps to get it to work, it still would not. I came into Sunset Honda, and Jeremy came right out and verified that it still was not working. He had the service department check it out. Fortunately, it needed a hard reset, and that took care of the problem. I was not charged anything, and was very grateful for the quick service. Jeremy was very courteous, friendly, and a pleasure to work with.
My Element engine started making a high pitched whine after starting up in the Home Depot parking lot on Monday night. I went online that evening and scheduled a diagnostic service for Wednesday. Their agent, Jeremy, called to tell me it was the alternator and how much a remanufactured one would cost. He called later to see if I needed the car that day. I didn’t so I didn’t mind picking it up the next day (Thursday). I was able to text him the next morning with an estimated completion time. I was pleased the the total cost was slightly under the estimate he gave me. It was a positive experience.
This Honda dealer has my personal service needs. I will even travel to San Luis Obispo to have both Honda vehicles serviced. The staff are genuinely professional and courteous.
After checking other auto dealers down south that gave us the run around, we decided to check out Sunset Honda. Travis, our sales agent was very patient with our questions and listened to what WE NEEDED for our car purchase. Everyone there Andrea, from internet sales, Travis, our wonderful salesmen to our document signing with Hank, we felt no pressure.Great prices and great service👍Giving Highest recommendation for Sunset Honda!
Loved working with Travis and Hanc! Their team is inviting and comfortable. All around a great experience. We are feeling confident about our purchase and would certainly work with them again!
Great service, especially during COVID-19.Oil change, tire rotation, and other things that needed to get done we’re done super quick. We were in and out of there in about 45 minutes. The workers are incredible and very friendly.