In the process of getting a Jeep Wrangler, Vicente Cruz approach us and offer to help us. We had a great experience with him through the entire process. His communication skills and knowledge, made the purchase smooth and trustworthy. Thank you Vicente!

My wife and I had a very positive experience at this dealership. The staff is very knowledgeable and helpful. Our salesperson Carlos Delgado was patient and thorough and very personable.

Christian from the service center was very helpful and he made sure that my Jeep was taken care of from the start. He was very attentive and his customer service is top notched.

Service was awesome Wayne was extremely helpful and all the service writers and service manager had awesome customer service even with everything they had going on also special thanks to Christopher for his help you guys really saved me

Chris was amazing!!!I was able to do a late drop off after work. The updated me every step of the way also informing me what maintenance service was coming up stop I could complete then verse having to come back in a few weeks. My car was ready the day they estimated it to be completed, plus the washed or wiped down my car.Thanks Chris and San Leandro Dodge for the great service!

Came here looking for a new vehicle and was approached as soon as I got out my car. My guy Sal was super chill and very helpful. The whole team, in fact, was super friendly to my fam. Came out the dealership with a beautiful car. Recommend these guys 100%

Best experience I had buying my car quick and easy and left with a good deal! Definitely recommend!

Awesome services. Delilah car sales. She is a bad man she put me in a brand new car . You go girl I love your dedication and she keep her promise.

Chris Cervantes helped me and was my Service Advisor. He was super helpful and had excellent customer service skills! He kept me informed and was very honest and informative. This meant a lot to me because of my situation with my Jeep. Sometimes taking a vehicle to be serviced can be a headache but he actually made it a pleasant experience. Thank you Chris and thank you San Leandro Jeep Chrysler Dodge for hiring such a wonderful service agent! I will be back and will refer.

Ander is the Man! Great service tech who is thorough and consistent, reliable and accountable to each detail. Love taking my car to him. Whole service department treats you like family. Good family.

Hard to get anyone on the phone. Left messages and never got a call back. Had to have recalls done in order to register my car so I decided to walk in.Scheduled and appointment easily and they let me drop my car off early. Staff was pleasant face to face but good luck getting anyone on the phone.

We had a great experience with San Leandro Jeep buying our new car! Pena was incredibly helpful and sincere, and we look forward to continuing to do business there. As we drive our car and get it serviced we will provide updates, but we anticipate nothing but the best.

Great customer service. Vanessa was very accommodating. I absolutely love her professionalism and expertise. She made my buying experience truly enjoyable. I’m totally a satisfied customer.

Had the best experience servicing my car. Danielle was easy to work with and kept me informed the whole time. I would highly recommend this service department to anyone.

This was such a horrible experience! I brought my car in to get it diagnose and receive zero updates as I had to constantly call them. On the third day, I went in and sat and waited to see if they would update me and they constantly said it has been look at. Cristian who was helping told me he was going to have a technician look at it again and not once did someone look at my car. After 6 hours of sitting there and my car is still in the same exact spot. I then ask for any papers/records/notes and they said they did not have any (Therefore, probably did NOTHING to my car). After this horrible experience, the manager Matt decided to have a conversation and he did NOTHING to try and resolve the issue. Instead he decided to just let me take my car which I am taking to another dodge dealership (Who mentioned themselves that they probably did not do anything either as it should only take 1-2 days to at least give you an update to whats wrong). With that being said, they both mentioned that they did run a diagnostic but still could not tell me what was really wrong. They also did not charge me the fee, therefore I am also thinking they did not do anything to the car. By far the worst experience. They did nothing to resolve the issue and constantly lied. To make it even worst, my car was not locked during those nights it stayed in the parking lot.

Overall experience this guys they are so helpful Delilah in the car sales she did a great job by get in touch with me and discuss about my car payment which I was just paying for the interest for a year I was coping up with the payment even though I have been not working for 5 months $730 monthly believe me it’s a hussle had an appointment with Delilah for my car payment I was hoping for a trade in I got it even though the payment is a lot for a month I’m just going with a flow of good vibes maybe in the future Big Boss Director of finance will help me out with the reduce of payment i will continue to do my payment up to date so that it won’t affect my credit and the Good faith that I have establish with San Leandro Chrysler Dodge Jeep RAM SRT Thank you Director of finance, Delilah and the Beautiful Lady who compile the paper work.Thank you for the professional efficient ways that you provide a good customer service.👌🤝

We had one of the best car buying experience recently, Vanessa was so great and her friendly personality made us feel very comfortable. She worked with us over the phone and really went the extra mile to meet what we wanted for the purchase. I am extremely please with the service we received and my 2021 dodge challenger

Went to look at a red 300 Chrysler. Liked what I saw and Vanessa helped us with all the paperwork. Everyone at the dealership stayed until all paperwork was done. Got a tank of gas, a wash and we were on our way. What was nice is they called back to us to make sure everything was ok.Excellent Job and thanks to all the people that stayed

Needed an oil change before a trip and had forgot to schedule an appointment. Drove over to dealer and they had me in and out in a hour which included tire rotation. Service advisor was exceptional and very friendly. First experience at this service department with my new RAM 1500 and will definitely be back based on how this trip went.

It was great to have Christopher as my technician! He explained all details when and why I need to do maintenance for my truck, plus he found all possible rebates and coupons to save money.Thank you!

My experience and dodge dealer ship in San Leandro was amazing. Everyone in this facility is awesome and very nice. Felt comfortable with no pressure. I give this dealer more then five stars. Well recommend!!

Great Customer Sevice Ill be purchasing this truck soon

Bought my Challenger 2020 here! Customer service was beyond what I expected. Sir Alfredo was very helpful in giving me the deal I wanted. Will recommend to anyone who is looking to buy a new car.

Ander from the service department was everything! He was with us every step of the way and his text messages with the status of our repair was extremely helpful and reassuring. It was nice to know someone on the other end was looking out for us. Thanks for all your help and we’ll be sure to return in the future!

My experience with San Leandro Chrysler Dodge was excellent. I purchased an 80,000.00 Ram basically over the phone. My salesperson, Daniel was incredibly honest, friendly, and very professional! I would and will highly recommend this dealership to any and everybody!

Nathan and the team made buying a truck a painless experience.

I purchased my dream car from this dealership, a r/t 2020 Dodge Challenger blacktop edition/ plus. They were great and the person who was helping me named Vanessa was awesome! I definitely will return back when I’m much older to purchase a hellcat from them. Overall the experience was amazing and I’m so happy I got someone like Vanessa to help me. She really made me feel like if I was at home with all these nice looking cars around me. When buying I definitely would recommend that you guys ask for Vanessa !

Chris was exceptional! He walked me through every question I had with care and knowledge that I could understand. He made sure I knew the high-priority fixes and the not-so-High priority Fixes. All the recommendations Chris gave me I trusted and went for it! Thanks Chris!

I truly appreciated the wonderful service Mr. Alex provided me with. From beginning to end he was truly great and very helpful.

I went in for a simple oil change. The service tech informed me that there was a recall/ bulletin on my Dodge regarding an update for the towing system. He asked me did I want to have the update done at this time? I informed him that I had plans for the day so just an oil change for now. He agreed, next thing I know Im there 2 hours and he tells me that theyre updating the software. I told him I didnt want it done but he told me it was too late. It was already being done. Long story short, Im there for 4 hours. My plans went out the window. Not a happy customer.

Christopher is not at all friendly whatsoever. What ever he is going through he should not take it out on people. He needs to be retrained on customer service. He told me he was a supervisor and really is not. I will contact the manager. Ive never had any issues until now. The way he was talking to me made me feel as if he thought I was stupid and did not know what I was talking about. There is no need to get hostile and makes certain comments to the customers. I do not understand why he was getting upset and making certain statement. I will continue to follow up with management on this matter. Also, exposing that other employees are not working there and blaming them for any errors on history transactions.

Professional team and they explained everything thoroughly. Made the buying process easy for me. Would definitely recommend them!

It was a pleasure working with Daniel, Carlos and the Team at San Leandro. It made my new car purchase experience smooth and easy. I will be sure to come see them for all my future car purchases.

They went above and beyond to get me approved for a 2017 Dodge Challenger. Excellent car. I pretty sure the other workers are good, but Delilah is excellent

Great group of people. Fast and easy.

San Leandro Chrysler Dodge dealership is the best. I like how clean it is, the agents are down to Earth funny and professional. They answered all my questions they work fast.I look forward to seeing more of what the next visit would bring. I would refer others to join the family. Have a wonderful 😎 day ☮️

Today I had service on my jeep compass Christofer Cervantes was very nice and professional. He made me feel good . He has very good customerservice give that man a rise. I will be back a gain.

Brought my Jeep in for a recall, scheduled it with Terry and checked in with Danielle. Very fast and with ease. Very good team 👏

Good and excellent service. Service advisor was nice and helpful. Pleasant waiting room.

My experience was horrible!!! I probably won’t go to this location again for service. They had my car all day! I went in for an oil change, new tires and was told I’d be needed a coolant part. Ok the coat was crazy but I liked I was able to do a financing option for it. I left my car at 8am. At around 2pm I received a call that they didn’t have the tires or coolant part in stock and they wouldn’t be there until Monday. That I’d have to take my car back Monday and as soon as the oil change was done I could go pick it up. It’s been there 6 hours why the oil change hasn’t been done I don’t know. I waited and around 4pm called to check on my car and was told I’d get a call back…nothing. Finally at 4:30pm I said forget it and got a ride to the dealership. On my way I get a call that the parts arrived and the car would be ready by 5:30pm. Im annoyed because I haven’t had my car all day and I’ve gotten the run around. He didn’t remember the conversation we had had earlier and thought I was just going to leave my car there all weekend…what?? No I need my car now! So I waited for my car and left. But the experience was horrible. I’m not the type to complain otherwise I would have went off on the guy! I’ll be taking my car to the Fremont location from now on.

This place is trash. Only purchased a truck for my fiancé because the deal was that good. I wouldn’t recommend their car salesman Gino, he has selective hearing. Their appointment system for car servicing is useless. You make an appointment online and when you get there the service center will tell you it’s first come first serve. If you want unnecessary inconveniences, choose this place.

Went in happy, left crying. There employee, Homero, was extremely disrespectful and hurtful with his words. Horrible experience. I am not the type to write reviews but this one really hit.

Dealer Peña was very nice! Extra helpful, I’m so thankful to him and the staff!

Was so upset that after keeping my car for 2 days then said they needed to order the part and will be done on Monday, this was on Thursday. Monday came around and no call. By 4 pm I called and they told me our technician went home already without even letting us know. A simple phone call would have been appreciated. I had to call to find out details which were not good results. When the service was due that day but not completed it would of been nice to be notified instead of waiting around all day to pick it up. Since they had my car for almost a week, it would of been nice to let use know. Very poor customer service and poor management.

I knew exactly what I wanted and they sold it to me at the advertised price with no nonsense. This should be the norm in car sales but I can assure you that it is NOT. Great experience and I recommend them highly. Thanks, Vanessa!!!

Gino, Sal, Armando, Carlos & Esko were very accommodating in the purchase of my new vehicle. I got a great deal in the process too! Thanks again!

These people are all liars and cons. They’ll bait you in with a deal and once you’re there they act brand new. Like they’ve never heard of the deal being offered or anything. COMPLETE WASTE OF TIME.Bri, Nate, Carmen they have an entire team of liars and time wasters. They don’t want to work something out they want to try and berate you before even talking about a car or the deal for one.

Brought my SUV for service. I was helped by Bobby. Totally an awesome guy. I would come back here just to deal with him again. Great customer service. Thanks again, Bobby!!

This morning, I showed up with no appointment. I spoke with Ander at the service counter and he got me totally dialed in. My truck was able to get all of the services performed and was ready for pick up by 3 PM. Everyone there was very professional and polite, and I will definitely be going back there for all of my service needs.

This place was wonderful to get my new truck from! I really recommend to go there, best deals ever ! I had the pleasure to get helped out by Carlos he was a great guy to work with and his manager Val as well. They were great with helping me find the perfect truck and Being patient while i looked around. They take good care of their customers and don’t pressure you into buying a car, just how it should be . I really recommend san leandro jeep/dodge where you would find the best inventory and deals. The customer is their priority.

Christian was super helpful and kept us up to date on the progress of our service.

I had the worst experience!!! I was told that you would provide a rent. When we (my family) got there we had to wait almost an hour for enterprise to bring a car I was told. A lady finally showed up from enterprise, now they’re telling I got to go with the lady to get a car. I wasn’t told any of this. They didn’t explain the process to me at all. When we get there at enterprise, we had to wait again for more than half hour. This is something that management had to work on in order for them to keep their customers. I wouldn’t recommend anyone to such place!Thank you, Rolden

I was told by Sal in Sales and the finance department that the Jeep 4xe was HOV sticker eligible, I did not see it on the CARB list, but they assured me it was eligible. That was my FIRST criteria for purchasing a car. When I applied for the sticker through DMV, they denied it because the vehicle is not on the list! I spoke with the dealer and they still assured me it was eligible and did not lie about it... Well, someone is lying and I dont think its the DMV! I would not have bought the car if I knew this...

It was a long wait....usually they give you a ride and come back and pick you up. It was worth the wait the nice man waived or took off the difference I was suppose to pay! I just took a few hours nap!🤗

I was working with Bobby in service and the mechanics there. I was beyond happy with their service. I have a Fiat and didnt want to go to Berkeley or Concord (the two closest to me) and even though they dont have Fiat in their namesake they took my car in and handled everything. I would definitely recommend this location for service.

I visited San Leandro CDJR earlier today for a service appointment. The service attendant, Chris, was very helpful. The owner, Armando, checked in on me during my wait to make sure everything was being handled with care. I was in and out in no time. Highly recommend SLCDJR and will definitely be a returning customer.

Went in on a Saturday for an oil change..service was fast n friendly

Service at this place sucks... i would never recommend any one take their vehicle here... poor communication skills,and terrible customer service, I would call and always get the same thing oh your rep is dealing with another customer, can I have your number so we can call you back?.. AND NEVER CALLS, Sso when I walked in I was SHOCKED, NOT ONE LONG LINE as I expected to see a line since they are always so busy... never again

Great experience! Quick, treated well, no pressure, Nathan was extremely good to work with. The pickup is beautiful and priced right! 👍👍

Sal is the best car salesman! Got me in my dream car!! Solid team here

Best car buying experience ever. Ended up taking a Gladiator and 4XE in one day. 👍👍

We all know how buying a car can go. After visiting a handful of dealerships we settled on CDJR San Leandro where Montel assisted us in finding the right car for my family.Montel and the owners were patient with us in selecting the right car and definitely went ABOVE and BEYOND to make us happy. This is the type of service that stands out amongst the rest and left us feeling great about the purchase.I’ll def go back to this dealership!

Terrible bad experience. There is no sign of stop on the service lane and one of the clerks started to yield at me with no reason.The service itself was just normal but I ended up thinking that next time I should go to Berkeley where I have had better experiences.

Nate was an excellent salesman. He attending to all my questions and needs. He called me after the first day of a long negotiation and I ended up buying the vehicle. Nate went above and beyond and I know who to talk to for any of my vehicle needs.

Went right in and purchased the part I needed. Was treated with courtesy and everything went well. 👍🏾

Very Good Selection of Car’s and Truck’s of your dreams what ever kind of Mopar Vehicle you might be in the market for. I don’t have anything to review on the Service Departmrent side but all for the purchasing side. All the vehicles seem to have a ridicules mark up’s from $5,000 as much as $100k mark up I seen and when you bring it up they seem tobe willing to reduce that insane markup in half or more quickly. The sales staff seems tobe very new and young to the auto sales market some of the staff seems tobe very pushy. Other than that all of my gripes the prices are workable and the big selection they have can be very helpful when deciding your next vehicle purchase.

The staff was friendly and knowledgeable. They went above and beyond to make sure I was informed of any details of my vehicle. Would definitely bring my 2021 Grand Cherokee for maintenance here.

Thanks for getting my awesome TRUCK and making it happen I’ll make you my personal dealership for my future for sure

Praj provided my mom and I with the best service ever. He was informative, patient and professional from start to finish. Praj went above and beyond. My elderly mother was tended to and taken care of during the signing process, and thanks to Praj being so organized, the process went extremely smooth. Thank you so much Sir!!

Got my 3500 in quickly. Didn’t have a fuel filter or the parts to complete my recall. Over 600.00 for an oil and filter change…..ridiculous! Welcome to CA. Oil and filters plus my 100,000 mile service was quoted 2,600 dollars. I’ll wait and get the service done out of state.

While the sales guys were great. The wait for finance and paperwork completion to well over 2 hours...After we agreed to the sale it felt like we were old news. You have to pay for a soda or water while you wait that long?Seems though they are very cheap. They dont even fill up the tank before you leave. Only citing mopar only allows us $30.Dont expect them to go the extra mile. Hope the service side is better!

Rick was so easy to work with. Appreciate all the work and effort he put into getting me into my new car. Im so glad to be apart of the Dodge family now. Looking forward to doing more business in the future!

I’ve purchased my dream cars from San Leandro dodge and every time the experience gets better. This is the only place I will give my business to. Thank you family

We had Sal as a salesperson．He has great energy，a huge knowledge base，and was able to meet all our needs．Thanks．

Wasn’t sure how long it would take but it was pretty fast for my recall to be done!! Service was great!!

The guy that helped me out today with getting my car serviced was efficient, good attitude, and explained the things my Jeep was due for. He called me once it was ready, which I appreciated since I was waiting for it. This was the first time since I started bringing my other cars to San Leandro that I was happy with the service provided.

I had a very enjoyable experience at San Leandro DCJR. The young mature salesman, Praj, was polite, laidback and very knowledgeable about his Ram trucks. Walter the sales manager was kind and accommodating. Overall, 5 stars for these guys. I went in for a test drive, loved the product and made the purchase.

Loved the experience of purchasing my 2020 Charger! Vanessa A was superb! She took very good care of every aspect of the sale! I am happy to say I am part of the family now!

We made an appointment to test drive a Jeep Rubicon, they did not have the color we wanted but we still wanted to test drive it. We asked about ordering one in the color we wanted and wanted to know the price. They came back and said you are not buying today so we will not allow you to test drive. We tried to speak to the manager about it and were told that they did not have time for us and refused us service. They were extremely rude and would not give us their name. It was extremely poor service. We will never go back again and recommend that others take their time and money somewhere else.

This place has great customer service, got great a great deal on my jeep. Very organized. Made getting a car easier than usual.

I had such a great experience purchasing from San Leandro Dodge, I went in just to browse around and was promptly greeted by Carlos a sales consultant who was able to answer all the questions I had about the Jeep Grand Cherokee . I was not in the market to purchase a vehicle that day but due to the friendly interaction I had with Carlos and his Manager Val, I decided on making a purchasing decision that day and wow was I in for a treat. I had never had a such a pleasant experience buying a car I was literally in and out in a matter of 2 hours . Val and Carlos where able to provide me with a payment that fit my budget and found the exact model of car I wanted . I highly recommend anyone who is in the market for a vehicle to come check them out TRUST me you wont regret it.

Sam in the service department is a good listener, he understood what I was talking about concerning my Jeep Gladiator, where others at another Jeep dealership didn’t, he took care of me and I appreciate it greatly, I know who to ask for next time 👍🏼 Thanks again Sam!!!!!!

Great dealership, great people, easy going negotiation without pressure.

Recently purchased a new car here. First car with double digit mileage! Carlos and Alex were very helpful and got me out of there in my new car!

I found the customer service, specifically Ander, to be knowledgeable, friendly and understanding After 3 wks of multiple visits with multiple businesses that didnt fix the problem Ander seemed to know the answer and my car is fixed now! You guys have my business from now on

If you trying to get the best help you can ask for MONTEL HIS REALLY A PERSON OF WORD .. and would do the best To help you … WE GOT A GREAT DEAL WITH HIM AND HIS TEAM !!!

Service was for my recall took 24 hours to fix, but they kept my key that goes inside my key fob. I now have to go back tomorrow before i can start my vacation, kinda annoying. I also purchased a new light and had trouble getting to it, they declined to help my fix it.

Performed recommended service as expected. Was completed in a short amount of time.

I was told it would take the most 40mins for an oil change and it took hours like 3 or 4.Be prepare to live at this place, bring house slippers and snacks. There is coffee.

Totally dissatisfied with the express service took my geep to get oil service was told that could take an hour but most of the time was done faster ask two hors later and was told that was going to take another hour 😣 I waited for another 1:30 min go again because I was already two hours late for work and my car was done and no one notify me

The service department here is TERRIBLE. They installed security on my Jeep prior to me purchasing and they spliced the sub wire. I made an appointment and the one person who does the sound system didn’t show. Took me several weeks to get it fixed.At my first oil change (purchased it from them new) they refused to rotate all 5 tires. Moved to Reno and the lithia Jeep dealer is awesome, but because San Leandro didn’t rotate my 5th tire, they are unable to rotate it now due to the tire tread being different from the other 4. Un-excusable and a complete WASTE OF MONEY on a full spare.Be prepared to wait hours for an oil change, they never have enough staff and most the staff is very disgruntled.

Ignored and way overpriced! $140 for a oil change. Got the same thing elsewhere for $50. $140 to rotate and balance my tires.$56 elsewhere with lifetime rotations.

I got my Rubicon anvil unlimited here back in 2015 I got what I wanted . Stopped by today to look at what they had on the lot, lots of Wranglers all kinds of colors and options.

As a single woman buying a car, it was very frustrating to deal with very aggressive and intimidating sales men that called me sweetie. I had done my homework and new exactly how much I wanted to pay for a Ram Promaster 2500, had 800+ credit, but I also was planning to buy it cash. Most dealerships wouldnt even call me back when they found out I didnt have a husband to co-sign with. That made it easy for me to take my business elsewhere.I first contacted San Leandro Crysler via email asking for a quote, Carlos Hidalgo (the manager) replied immediately with a very transparent quote outlining my financing options as well as the price if I paid it cash (I didnt even told him I was buying it cash). The pricing seemed fair so I made an appointment to come and see him at the dealership. Upon arrival, he let me know that he would be assigning a sales person to help me and he introduced me to Raul Bermudez, who showed me the Van and was attentive, courteous, respectful, and not pushy at all. I decided within the hour that this was the place I wanted to give my business to. I have bought many cars in my lifetime and I have to say that this was the easiest, most transparent, car buying experience Ive ever had. I highly recommend this dealership. I look forward to bringing my car here for service so expect my review on that sometime in the future. Thanks again Carlos and Raul!

Very good customer services, I had a wonderful time there .the management and sells team very caring and nice people though dodge should begin giving its customers at least dodge customized bonus gifts after purchase eg dodge watches, jackets,cap.we at least need a dodge signature gift as we part of the muscle car dodge family.Elias was the men so if your at dodge San Leandro look out for him he will help you out best

Vanessa was so nice and helpful through the whole thing.

I had a great experience at San Leandro Chrysler. They got my car in and out. Bobby V. was the greatest. He was very professional and straight forward about what was going on and I appreciate that. Thanks Bobby V and thanks to the mechanic(s) as well. My car rides like its new again.

I had a GREAT experience in getting my new Jeep...... My salesman Rick Martinez who helped me did an outstanding job in explaining everything to me and was NOT pushy at all!!! At NO point did I feel like a sleazy car salesman was helping me. I highly recommend if anyone is looking for a new vehicle to go see Rick Martinez.

Alfredo was great, if you need someone to help you find a Ram truck, he is your guy

Horrible costumer service. Im not sure if their aggressive selling technique works with someone but we took our business to another agency just because of the condescending sales person Elias.