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ACE Cash Express
456 E Hedding St, San Jose, CA 95112, United States
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ACE Cash Express

Comments
FC
Review №1

Priscilla is amazing, beautiful and very nice. This place is very welcoming. Fast and friendly service. Recommend to everyone that needs their check cashed and get cash advance you wont regret it. Thank you again!

Va
Review №2

Priscilla was a blessing! Her professionalism and friendly attitude made a long day less of a headache! She made it so easy for me to cash my check that day! Otherwise I would have had to wait for the bank to lift a hold. Rent was due the day before! She needs a raise!

KL
Review №3

Priscilla and Melissa were very helpful. I went to 2 other places before going here and I was pleased that they were willing and able to help me. The transaction was kept secure and both were friendly. I will do more business here in the future.

Do
Review №4

Pricilla helped me to cash my check when most people turned me away. She took the time to call the employer and verify the check to help me. I really needed that cash and she came through. Thank you pricilla!! I want to recommend all my friends and family to come here!

Mi
Review №5

Priscilla was so helpful went above and beyond. Thanks ace!

di
Review №6

Good customer service and close to where i work .

ha
Review №7

Very professional, greeted in a nice manner and very time friendly. highly recommend!

Do
Review №8

I had trouble cashing a check and a lady named Priscilla help me to get my check cashed right away and I thank you for your services

Va
Review №9

Great customer service! Well trained to get the job done! So glad that Pricsilla was able to help me out. I always have a million questions and she was so kind in answering them all! Thank you so much! Highly recommend this branch for their services and friendliness!!

fi
Review №10

Employee takes 1 hour and 10 mins of lunch...way too long, was not informative at all in answering my questions...and when I did ask she refused to answer unknown reason, she ended up cashing my check anyways...took way too long doing it as well. Will not do business again or recommend that place.

Ba
Review №11

The lady Pricilla really gave me good customer service and helped me out a lot when I ended a replacement card. I will be coming back

Sa
Review №12

The customer service manager, Pricilla Reyes is always helpful and very polite.

He
Review №13

Overall I had a fantastic experience here! As soon as I walked in I was helped by Pricilla who was very knowledgeable and professional. She answered all my questions and made the process easy and smooth. Will definitely be coming back here.

Er
Review №14

I walked in and was greeted right away by Priscilla. She was very helpful and very informative and answering all my questions before I proceeded to continue my business there with them. I will definitely be coming back for future business.

Re
Review №15

Had to come in and cash a my check, upon entering i was greeted by Priscilla. She was knowledgeable and helped me with professionalism and ease. I will definitely be back when i need to cash my checks. Thank you!

Va
Review №16

I love going to this location, the place is nice and clean. The staff is always very helpful and professional especially pricilla Reyes she makes the process quick and I can get in and out of there quickly. Definitely would recommend anyone coming to this location!!

me
Review №17

I came in a few days ago and the manager Priscilla was so nice and helpful. I would really recommend everyone I know to this company. Very good service

Ap
Review №18

I have used Ace Cash several times. The staff is always friendly, helpful, and quick!!Talia helped me today and I always enjoy working with her!!

sa
Review №19

I came to this place to cash a check i was having issues with at a different location. A girl name Pricilla was working on a customer but was quick with her job, then quickly helped me. In a couple of minutes, she was able to help me cash it, which I greatly appreciate, because I was in urgent need of the cash.

He
Review №20

Came in and was greeted by Pricilla. She was very sweet, helpful, and efficient. She made great conversation while helping me with everything I needed done. I definitely recommend this location!

Ja
Review №21

I have been a customer with AceCash express on Hedding street for about three years now. I’ve always been treated with integrity, respect and in a kind positive manner. They’re very helpful on many levels. Awesome place awesome customer service.Jacqueline Mc.

An
Review №22

Pricilla provided EXCELLENT customer service during my visit to your location, I was extremely grateful for her professionalism and attentiveness. She was very knowledgeable and graciously answered all my questions.

Kr
Review №23

Customer service was amazing from the manager Pricilla. She was very professional and helped me with all of my cash services questions, I cant Thank her enough. She was very attentive, definitely coming back here again.

De
Review №24

Pricilla was an amazing help and gave me everything I needed. She was very polite and helped the line very quickly with ease.

Ni
Review №25

I had the most amazing experience with the manager Priscilla she was so kind and so professional she went ahead and handle everything in a professional fast manner I would definitely recommend coming here . I was short on cash and trying to looking for a pay day loan . I am glad I came here they made me feel so much better and understanding the process I appreciate the customer service and most of all feeling so comfortable.

Ad
Review №26

Wonderful customer service. The manager Priscilla was extremely helpful, informative, and friendly. Quick, easy, and overall I had a lovely experience there!

Be
Review №27

Pricilla was very helpful! Went in to get a loan and was quick and easy! Will deff come back again and recommend my friends and family!

Lo
Review №28

Talia was helpful and made sure that I understood the loan process since I have never done it before.

Ma
Review №29

Highly recommend, ask for Priscilla. Very professional, informative and quick. Great customer service!

kr
Review №30

I had been helped by Pricilla she was very helpful and had a great additude. She answered any questions I had without any hesitations. Great employee keep up the great work.

ad
Review №31

Cashed a check with Pricilla and let me tell you, her customer service was AMAZING!! Super polite! Got me in and out of there😊

Br
Review №32

I just love the Great positive attitude Pricilla brings along with her wonderful Customer Services! I would recommend everyone go straight to her for the Best experience!

Me
Review №33

I just wanted to share my experience here, it was awesome!, I was in the area and I needed a check cashed in a hurry, so I Googled check cashing places nearby, I went in and the lady that helped me was very professional, friendly, and very nice, she got me in and out in hurry, I believe her name was Pricilla, definitely will be back just for her great customer service!

Jo
Review №34

The manager was awesome pricilla is very good at customer service all my needs were met and it was super fast and very professional shes a beast at her job i tell you what Im glad i found this place!

Aa
Review №35

I love the staff great customer service always sweet and kind to me especially the manager pricilla she a doll love her personality

Ch
Review №36

Talia has great customer service skills and knows how to communicate with customers need . She is the reason I go to this location

Ma
Review №37

The service was good. I was just wondering in the store for directions. Talia took the time to direct me to where I needed to go.

Gu
Review №38

Went to get a loan and pricilla helped me out ! 👌🏽 Very communicative and professional! Awesome 👏

Je
Review №39

Being new to the experience I had several questions, Pricilla was friendly, professional and knew all the answers. I look forward to continuing business with this team. Thanks.

Lo
Review №40

Talia was an amazing helper. Tried a moneygram somewhere else and they wouldn’t help me. Thank you

Cy
Review №41

I went to cash my first check here the lady that helped me her Name was Pricillla she was super helpful and wasnt frustrated with me because I didnt know exactly what I needed to cash my check...I really appreciate her being so patient with me..Ill be going back to cash my checks everytime I get paid!!! Hope shes working..

Lu
Review №42

I think that it went good but I have a complaint. I know that some body missed place a check of mine and would like to know what happened to my other check.

Ch
Review №43

I have had some really great experiences here and very helpful staff. My last experience was not so great, but the others have been really great and I will definitely go back. My bank is a web based bank, so sometimes paper checks are difficult to manage. Grateful to ACEI wanted to add that Carmen is really great. I was there again next week. She is super professional and your company is lucky to have her. I forget the gentlemans name that works there is fab, too. Thanks so much for your help always.

Br
Review №44

I came in needing information on a loan and Priscilla gave me all the information I needed. Her customer service was the best and was knowledgeable on all my questions.

MR
Review №45

Pricilla Helped me out was funny & was all around a great experience.

Ho
Review №46

The associates that work there are very efficient and always very friendly.

Wo
Review №47

Went in for a quick errand and the manager, Pricilla I think, got me in and out super quick. Never been before, but she answered all my questions pretty easily.

Vi
Review №48

Talia was very kind. Quick and knowledgeable in getting me in and out quickly!!

Ma
Review №49

Talia and Pricilla were very polite and professional.

An
Review №50

Long line the past two weeks I have been coming here only one cashier .....takes a good 45 min to get a simpletask done here

Ha
Review №51

Talia is so nice and professional!

Ro
Review №52

Excellent customer service !

Ma
Review №53

Very helpful and introduced me to the Metabank Card which Im now using.

Ro
Review №54

Almost closing time, but Jessica, d attendant, still met my needs with great n positive attitude. Thats really something I dont see nowadays with these check cashing places. Keep it up guys!

La
Review №55

Amanda was great!

Lo
Review №56

Love the people and love the customer service 😇👌

Dr
Review №57

I went to this location with my buddy and this woman was so unhelpful to him it made me embarrassed just for tagging along. She asked for his his drivers license, then work stub, then deposit history, current checking balance and finally after doing all that she wanted his managers number. I had to calm my buddy down cause he lost it. He refuses to deal or review with this location anymore but if u see an extra large fat lady behind the counter know that shell be wasting your time. Absolute horrid place, looks like a no-good-sketchtown. I cant believe people actually go to these places.

Er
Review №58

Talia was very helpful

Th
Review №59

Charged me 3% for a business check instead of 6% as was the case

Gu
Review №60

Great service!

Ra
Review №61

Yes I will admit, from the outside it doesnt appear all that great, but this is a professional service and the people here are great so if u dont like the way they look from the outside try pulling ur head out ur silver spoonfed ass and be grateful they even offer a service such as an advance payday loan. Mornon

Mz
Review №62

The service is always Outstanding! Keep up the great work!

Ce
Review №63

I ve with ace for awhile and havent had anything negative to say I had a couple of issues but ace helped me no problem thank you ace.

Ma
Review №64

Terrible experience the two times I have gone. I tried to call but it wouldnt go throughm also the attendant didnt explain what I needed correctly. I had to leave and return with extra documents multiple times. I got denied 3 times once for not verifying employment although I provided payment, bank statements, contact numbers and my office number. His reasoning was that we didnt have an office. I explained that I work from home and within the home of clients since I was a contractor. The second time was because he couldnt verify income although I gave him an invoice of the sessions I was paid, my bank statement with highlighted deposits and showed him my account on my phone with the most recent deposits. Hmmm something is not right. Lastly, I was rejected cause he couldnt verify my bank account. Again I gave him a blank check, a statement, and a review of my recent transactions. He said my check didnt have my physical address. I explained that I dont receive mail to my physical address so it was impossible. He suggested for me to change that on my check then have them mailed to me. I guess he wasnt paying attention when I said THE MAIL SYSTEM DOES NOT MAIL ANYTHING TO MY PHYSICAL ADDRESS. They send everything back. Maybe next time instead of being properly prepared Ill be shady and photoshop my check to make them happy. Terrible

Ja
Review №65

These people are rude and do not have customer service skills what so ever the manger is worst they don’t know how to communicate with customers they act extremely irritated and have a shitty attitude I will be going further to get this handles I really dislike this location but it’s the only ace in South Bay

Ra
Review №66

As long as Robert helps me out ill come again

Jo
Review №67

Helpful, friendly, quick service.

Da
Review №68

Good experience

jo
Review №69

Was not open during business hours

Ri
Review №70

Awesome staff

Information
4 Photos
70 Comments
4.5 Rating
  • Address:456 E Hedding St, San Jose, CA 95112, United States
  • Site:https://acecashexpress.com/locations/california/san-jose/4334?utm_medium=referral&utm_campaign=local&utm_source=google
  • Phone:+1 408-947-2072
Categories
  • Money transfer service
  • Check cashing service
  • Financial institution
  • Money order service
  • Loan agency
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:9am–7pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
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