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Ophtek
175 Bernal Rd #252, San Jose, CA 95119, United States
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Ophtek

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Ro
Review №1

I posted this on Yelp, but am so happy with the response I receivedf from Arash, the owner, I want to repost as a Google review. As a small business owner without an IT Department its sometimes difficult to find qualified help on the odd occasion when one needs tech support. I had a difficult situation arise the other day (thought I lost my data from my RAID array after a reset) and called Arash of Ophtek for some advice. His calm and thorough approach was perfect and the advice greatly appreciated. He graciously advised me how to proceed and I was able to quickly resolve the problem the next day. If youre looking for great IT support give these guys a call; they are well worth it. Oh, and he periodically runs informational webinars for small business IT issues. Theyre excellent to keep you on top of current issues like backups, security, etc.

Ir
Review №2

I have used Ophtek now for many years. This is one of the best referrals I ever received. The Ophtek team is fabulous. They know their stuff and they respond quickly. They keep my computers and network up to date and safe. What I additionally like is that they try to help me understand what is going on and how to help myself by presenting the information at my level. They “fix” things without fuss, give good suggestions and they are very patient I am never stressed about my computers or network now.

Ya
Review №3

For dental office and small business IT solutions, Ophtek is THE BEST! They are so professional, knowledgeable, down-to-earth, helpful and competitively priced. We have been SO pleased with their service and recommend them highly!

Ma
Review №4

I help run a family owned pest control company. Working with Ophtek has been incredibly helpful. Staff are friendly and respond quickly. I have taken our IT systems off of my worry list thanks to Ophtek.

Te
Review №5

I manage a small private practice doctor’s office. My biggest stressor is computer or software problems,however, I will say without exception that since we’ve been contracted with Ophtek that looming nightmare has all but disappeared. They answer immediately and respond just as quickly. My problem becomes their priority and they resolve it every time. The security of just knowing they’re there and that I can count on them is very valuable to me, our staff and the doctor. Highly recommend this company!

Br
Review №6

I ran into an issue when I got attacked with ransomware and was referred to Arash and his team by a family member who had been at a conference where Arash was a speaker. I couldnt of been luckier to find these guys! Not only did Arash, himself, reply within an hour of my frantic email, they were able to get my office set up and in time were able to recover all of my files that had been held for ransom! Their customer service team is AMAZING. Special kudos shout out to Josh who has been my rock of support the entire time I have been with them (about a year now!) and I can only say the experience has been amazing. I know theyve got my back and have me covered against future problems. Arash, Josh....thank you for going out of your way to address all of my frantic needs! You guys are just simply AMAZING!

De
Review №7

The Onsite PC Solution team has been managing and supporting our office computers for 6 months now. We havent had a single technical crisis during that time. Before that we were spending way too much on computer problems. They are quick to respond via email or phone and I would highly recommend them!

Ju
Review №8

Onsite PC Solution is your local source of technical support for all things computer-related. They will help with anything from getting the right charger for your strange computer to troubleshooting your broken systems. Their great customer service will make you as comfortable as possible as they quickly make your problems disappear. Next time your computer is broken, visit Onsite PC Solutions.

De
Review №9

Arash and his Onsite staff were very helpful in our recent Phone & internet upgrade to our restaurant. He was thorough, attentive and reasonably priced for the work performed. I would highly recommend them to provide your IT services.

Sa
Review №10

My insurance agency was always struggling to keep efficient and productive. We were lost in the trends of technology. My staff and I always contemplating to change or stay the same and use our current tools. Onsite PC Solution helped us revamp our internal tools. We moved aways from unreliable Yahoo Small Business to business Gmail and GApp. Arash and his staff patiently held our hand in the process and made our date migration and transition super smooth. They IT service has been second to none. Anything from configuring your network to safer and more reliable format to check and troubleshoot our PCs. In few events they remotely fixed our system in the San Diego office. Also, they are really good at hardware upgrades (inexpensive and fast). Other than technology, and their up to date trend, I highly recommend them for their fast and reliable response time and availability. Anything from tracing network cables, WiFi, calendar set up, Cyber Security, install and troubleshooting your peripherals like printers, scanners, POS system and etc they have a solution.

Information
3 Photos
10 Comments
4.9 Rating
  • Address:175 Bernal Rd #252, San Jose, CA 95119, United States
  • Site:https://ophtek.com/
  • Phone:+1 877-674-8356
Categories
  • Computer consultant
  • Computer security service
  • Computer support and services
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
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