I scheduled an appointment with them a month in advance. Then I called them 2 days before my cleaning and he said he was happy I called as he didn’t have my apartment number. I left it for him in a voicemail and while on the phone. He said he would be at my home between 8:00 am - 10:00 am. At 11:00 no one showed up. So I called. Then he said he would be here at 3:00. I got home at midnight no one showed. We also discussed how to entertain home while I was gone. I’ve called and have not heard back. And I have also had to give them my phone number several times as they don’t have it either. Now I know why my apartment manager is getting rid of them. I own a cleaning service and wouldn’t make any money if I treated my clients like they treated me. I will help my apt manager find a new carpet cleaning company. As this is not how you do business

They tell you the basic is $79, when they come they tell they gonna charge you more if they use shampoo they say it’s gonna be $240, the basic is horrible it doesn’t do anything to the carpet, they try to charge u more, will never get this service again.

I got two chairs in my office cleaned by Sierra Carpet Cleaning and they did a fantastic job! They were able to come out the day after I called, and were upfront about the results I could expect (These chairs had not been cleaned in 6+ years). The technician cleaned them in 20 minutes, made no mess, and they came out better than we could have expected given their state in the beginning! Its like they are all new chairs! Thank you for the great work!