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Johns Bascom Automotive
1305 S Bascom Ave, San Jose, CA 95128, United States
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Johns Bascom Automotive

Comments
Me
Review №1

Loved this place. Such great customer service.

Ja
Review №2

Had multiple things services done. Great service.

Sa
Review №3

Good customer service. Had brakes repaired here. Service was quick and hassle free. Rightly priced. Trustworthy

Mi
Review №4

As someone named Michael I really enjoyed coming here for my smog. Everyone who works here appears to be named Michael.

Pa
Review №5

Been coming here for almost a decade. Reliable, reasonable costs, and good communications. Doesnt get much better than this for regular maintenance and light repairs.

Fa
Review №6

Best place to go for car repair. We have been going there for 40 + years our neighbors go there also. Its the best.

Me
Review №7

Mike was awesome. Read a bunch of great reviews to my infinity. Could have charged me so much more but loved how honest he was.

Cy
Review №8

Excellent service all around. I showed up with no appointment and they kindly made time for my car. They were fast and thorough, and very friendly and straightforward. Seems like an honest shop, which is very hard to come by these days.

Ji
Review №9

Fantastic service. They found problems in my car that no other mechanic could. Reasonable prices, quick service, and they can work with my schedule.HIGHLY recommend!Did I mention they warranty their work?

Pa
Review №10

When my car suddenly stopped and wouldnt restart on a Sunday afternoon in the mountains, getting a tow truck was the most difficult task of my recent experience.The most pleasant part was that Johns Bascom Auto called me first thing Monday morning, diagnosed and repaired my car in record time and I was back in business that Monday afternoon. Thanks to them for being accurate, speedy, and affordable.

No
Review №11

Worst auto shop iv ever been to by far. Not only did they charge me way to much for the diagnostic, they charged more than a fare price for a new starter. Which is what they diagnosed the problem to be. Aftet I payed them i was reassured multiple times my car would be fine. The very next day it wouldnt start while i was in the middle of my delivery job. I waited 2 days till i took it back. They wanted to charge me again plus i left it at the shop for 4 whole days. When i went to pick it up this time they said it had no problems at all. Once again as soon as i left it broke down on me.... I suggest to anyone thinking of going here to change your mind before you get ripped off and your car never gets fixed. Or it may who knows. Either way HUGE RIP OFF!!!!!

Al
Review №12

Ive known this place for 43 years and their service is great. They are kind and knowledgeable with whatever issues you may have with your vehicle.

Ar
Review №13

I needed my tires replaced quickly before a long roundtrip. They did it for me pretty quickly, though I feel like I couldve gotten the tires cheaper elsewhere. I was just in too much of a hurry to argue.

Er
Review №14

Good place to get your vehicle worked on.

De
Review №15

These guys are great. One of the few in the valley who recycle your radiator and coolant for you. Really nice guys and nice shop. Would recommend to others.

Ch
Review №16

Git the job done and gave suggestions

La
Review №17

Theyve worked on several of our cars and each time we received excellent service. They gave us an estimate then called with a quote once theyd had a chance to take a look at the problem. The repairs were completed as promised in the time frame promised.

Br
Review №18

Friendly, best service, have become good friends over the years!

Ju
Review №19

This place is amazing they helped me as soon as I could they were not overly priced the owner Mike is super nice very understanding and they get the job done quickly and accurately

As
Review №20

Friendly people and excellent customer service. Highly recommended for even your smallest car service needs.

L
Review №21

Super helpful and close to home .Im thankful to have found them.

Ri
Review №22

Very friendly. They remember your car and its problems. They make good recommendations.

Jo
Review №23

This place is extremely dishonest. They charged $120 over for the part, and billed double for service. It cost over $700 for them to do what pep boys did for under $300, when I called Kent or ken on why he quoted so much over, he admitted to it and refused to correct his error. Even on charging me twice to retrieve MIL CODES.

Ry
Review №24

My extended family has been coming to John Rockafellow (and now his son) for almost 35 yrs. There is a line of cars lined up down the street bc they earn your repeat business primarily by being cautious with the bill. They often fix my problems with a simple part when I know they could have claimed it to be a difficult fix. Actually, my best memories w/ them are when they say, Yes you do need to replace [that part], but not just yet. Come back in 10,000 miles.In fact, some of us travel from quite a ways north if we really need to be sure we are not gonna be lied to about a major fix.I believe their labor rates are way low, as well.Thank you, John!

Je
Review №25

Excellent. John fixed my tire in several minutes. Only cost me 20 bucks.

Da
Review №26

Ive been coming here for years. Knowledgeable, honest, and reasonable prices. I send everyone I know to John.

Mo
Review №27

Johns Bascom has been my go-to mechanic for several years. Theyre honest, fair, and excellent at what they do.

Sy
Review №28

Great service great people 👍🏽

Jo
Review №29

Reliable

Ad
Review №30

Mike and all are great

Information
4 Photos
30 Comments
4.6 Rating
  • Address:1305 S Bascom Ave, San Jose, CA 95128, United States
  • Site:https://johnsbascomautomotive.com/
  • Phone:+1 408-292-1200
Categories
  • Auto repair shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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