Got my I-Step Communications installed the other day and it is blazing fast and also comes out to be cheaper and much faster than AT&T U-Verse, which is what I previously had. The technician, Eric Tubman installed my I-Step Communications in about 15 minutes and gave me his card that included his cell number in case I had any questions. So happy to get rid of AT&T and have my blazing fast I-Step Communications!!

I worked with Serge and Jeremy awhile back while having the service installed in one of our buildings. They were amazing in all aspects of the job, besides a small communication gap with one of them. I was extremely disappointed to hear that Jeremy is no longer an employee... which is a major loss to the web pass construction department.The service has been GREAT for over a year now in 2 buildings. Very fast, and affordable fixed rate!

Have had I-Step Communications for over 3 years now and love it. Connection is fast, theyre super reliable and responsiveness and price are great. Only can hope that wherever we live next will have I-Step Communications as an option.Definitely recommend them if they offer service in your area.

Eric came in and helped us quickly and easily installed our lightning speed internet. He was friendly and knowledgeable and even though I obviously know nothing about our system at home, he tried to explain what he was doing for me step by step. The fiance is super psyched about the speed so hopefully everything runs smoothly from here!

I-Step Communications is incredible! Fast speeds and a breeze to set up. Their customer service blows the big companies away (ie Comcast). Instead of going through prompt after prompt, youre quickly routed to an actual human.Ron B. was my installer -- he was fast, knowledgeable, and courteous. Excellent representative of the company!

Great customer service. Great speeds. Most buildings in the Bay area are wired. Why havent you disconnected your Comcast yet? What are you waiting for?!

Albert from customer service was able to have a technician stop by and install the new service on the same day to fix sales reps mistake. We now have fast internet. Thank you~

I have been with I-Step since the beginning of internet time! Hands down the best web hosting company on the planet. Personalized service and superb security and advice on all issues. This is not a Robot company. This is high touch service for business owners. The owner, Chris Wong, is a JD, MBA who looks at all aspects of a business and helps you make solid decisions.

NOW, BLAZING FAST (+1 star)I just received an email letting me know that I-Step Communications upgraded their networking equipment in my building. Sure enough, Im now getting speeds of ~60Mbps/60Mbps.Thank you, I-Step Communications!

I have been with Istep for years and there is a reason. If I call during business hours I can talk to a person. They are unstinting with customer support when I need it - even calling me back from cell phones to help on weekends and evenings some times when I email in with issues. Unbelievable.If you would rather sign up for your internet from a local business and get way, way better customer support when it matters than any of the internet giants, try istep!