The cleaning is great but the price is pretty high. They took about two and a half hours to clean two rooms. Their are definitely dirtier homes out there and I was shocked as to how long it took. We had to leave and ended up paying $300 for a bathroom bedroom and kitchen clean. Didnt have time for the hallway or living room.

I havent been all that impressed with any of the local cleaners we have hired thus far. If I werent holding a baby Id be screaming this from our rooftop.Natural Maidens are amazing!Two wonderful women have just left my house cleaner than it has ever been. They were so sweet, unbelievably hard working and meticulous. We have a seven month old, so chemical-free products and super clean floors are important. I love them so much we have booked them to come every other week, so I can focus on baby and business instead of scrubbing floors and tubs! I only wish I had found them sooner.

Pretty average at best cleaning, tend to focus on the big easy stuff and skip all the down and dirty smaller details which is really why we had the cleaning service, but the real issue is with their office staff and customer service, once they have your payment info good luck getting them to let it go. Multiple requests to remove the service, remove my payment details, and the charges keep coming and calls and emails do me no good.**also if you want to get Natural Maidens to reply to your emails, just leave a bad google review, they are real on the ball then.

I don’t understand any of the negative reviews on here. Most of them seem to be all customer error or complaints from folks who seem totally out of touch. Mistakes happen in *any* service involving human processes. Cleaners are not machines and it’s not like you can magically program a setting. They’re human and that’s why it’s all the more special when they do a good job, which for me, is on a weekly basis. Even if there is an issue, it’s how the company responds that makes all the difference anyway.I once left a piece of plastic lying around that I ordinarily would have loved to have been thrown out without me even knowing. (One of the luxuries of the service.) But in this particular case I actually needed it. I could see why the cleaner thought it was trash though because in her defense, it was lumped into a pile with some other things I was going to throw out anyway. When I called NM, within 10 minutes they communicated with the cleaner by phone to find out where it has been disposed and it was super easy for me to retrieve it in my building. It was late at night so I didn’t expect them to pick up or get back to me so quickly. NM mobilized right away to help me fix the issue.NM also sends cleaners who go the extra mile to get that doorway mopped, or fridge deep cleaned. It’s always a pleasant surprise to come home to a spotless apartment and even more of a delight to see when something you didn’t expect to get cleaned that well, was indeed done so!In my experience of using NM for almost two years, I’ve gotten excellent, consistent cleanings using pet and child friendly solutions that don’t leave weird smells or toxic residue. Plus, the owner Angela has been nothing short of responsive, professional, and attentive. I have referred a few of my friends to NM and they’ve also been very happy.

I decided to go with Natural Maidens after extensive research for cleaning services. My gf was very skeptical of paying for cleaning as she has very high standards. The scheduling process was quick, easy, and very professional. Stefanny and her co-worker were very friendly and did a wonderful job. Kudos to Angela (the owner) and her entire team for a great experience! I will definitely be using them in the future.

We used Natural Maidens for the first time this weekend and I am impressed. I was worried that my expectations were too high, but was delighted upon our return home.- Dusting (tv console, book shelves, window ledges, picture frames and tops of appliances)- Vacuumed and mopped- Kitchen: hand washed and put away the few dishes we didnt get to this morning instead of just placing in the empty dishwasher. Cleaned the counter tops, back splash and stove.- Bathroom: cleaned the tub, the entire floor (corner to corner) and everything else.He also respectfully rearranged some picture frames during the dusting process and I must admit that he may have an eye for interior design.

On short notice they came, saw, and conquered.Did they do a wow, blow me away job...no....but they cleaned 9000 square feet of dusty home...and they did it in a day.Keep in mind that they charge by the hour....and in and of itself there is a conflict of interest to work slowly ( not that they did). I found Natural Maidens to be easy to work with and to do a sufficient job. Would I recommend them yes but I would definitely get a fixed price for either a single project or weekly recurring cleaning.

I was scimming through my credit card statements and noticed Natural Maidens. The crazy thing is I always paid them in cash for their cleaning job, both times (Dec/May), I called the company and they are fixing it. The cleaners dont speak good english but the job they do is okay. Perhaps its my fault for not checking sooner but if youre looking for a cleaning service give it a shot.

I get my apartment cleaned about once a month. This is my go to cleaning service company. They consistently do good work and the price always falls on or just below what they quote me for the job. I really like the fact that there are no surprises when I get my bill.$90 for a studio apartment is steep to me, but then again this is San Francisco so what else do you expect? Ive tried other companies in SF that are cheaper and my apartment just never looks as clean as when Natural Maidens does it.They do seem to book up pretty fast so leave at least a few days to make an appointment. I have never been able to book a last minute cleaning with them.

Scheduled online. One person showed up (at the scheduled time) to clean a 1 bedroom apartment. I asked him to clean the kitchen, living room, and bathroom only (not the bedroom). He cleaned the bathroom for 1 hour 10 minutes and when I asked him when he would move onto the kitchen he said the appointment was scheduled to take 5 hours. He wiped the floors of the kitchen and bathroom with a foul smelling product. At that point I asked him to leave ~1:45 into the appointment. He called his supervisor who said ok Im sorry youre dissatisfied. Better off finding someone through a friend and not using a service.

I would be cautious about how much time you are being charged for the services. I was in my apartment with the cleaner, who told me they would be done soon. I left about 1 and a 1/2 hours in thinking the cleaner would be done in 2 hours. There seemed like there was hardly anything left to do. I was charged for 3 hours. Customer service was pretty responsive, but I was still charged for 3 hours, so I would just keep that in mind.

Luis was incredibly kind/respectful and just did a phenomenal job deep cleaning my apartment. Will definitely be using this service again.

Our cleaners were an hour late (with no advance warning) and left an hour early, leaving multiple rooms in our home un-cleaned or cleaned poorly. We were billed the full amount and called to ask that our bill be reduced to reflect that our cleaners did not stay the quoted amount of time and did not clean the agreed upon amount of rooms. Whoever handles billing refuses to speak with customers directly, so this has continued to go unresolved for 3 weeks. Terrible service and terrible customer service. Take your business elsewhere!

Two wonderful women have just left my house cleaner than it has ever been. They were so sweet, unbelievably hard working and meticulous. We have a seven month old, so chemical-free products and super clean floors are important. I love them so much we have booked them to come every other week, so I can focus on baby and business instead of scrubbing floors and tubs! I only wish I had found them sooner.