Having a follow up is so important - having the follow up was such a benefit ( and was Truly appreciated). The time I was given in training, and in on on one as needed, gave me the comfort I needed to get my job done with a better understanding. The process was well defined and implemented successfully for Customer Experience.
Cant say enough about the team at West Coast Consulting Group. They helped us implement our salesforce healthcare CRM and made the transition for us virtually seamless. Would definitely recommend them to anyone in need of assistance with salesforce in any capacity.