Mieko is absolutely lovely. Thank you!
Driver was very professional, courteous and friendly!! Would request him again!
Easily found drivers, luxury automobile, prompt
Mieko is absolutely wonderful.
Excellent service and cars!
The driver showed up 10 min early. He helped me with my suitcase and was very polite. We had a good conversation and his driving was great. No hard breaking despite some traffic. We arrived at the airport as scheduled. The car was very clean and spacious. Awesome service.
I left the office late and forgot my bag. Once I realized, we had to turn around head back through crazy traffic. And then he drove me to different airport to catch the only flight left heading home. He was super flexible and courteous. Very much appreciated during this challenging evening!!
Excellent service! They always arrive 20 minutes ahead of schedule, if not 30 minutes to keep my mind at ease that I will always be on time. Their drivers make me feel safe and taken care of - and are also extraordinarily professional and friendly.
Driver was on tine and very courteous. Loaded and unloaded my bags. He was a safe driver as well. He even did an extra drive around since i wasn’t sure i had closed the garage door. I hadn’t so thank you.
David is one of if not the best drivers I have ever had! I wasn’t feeling well during my trip and he made sure to take care of me and get me to the help I needed! Even waited with my friends for me to make sure everything was okay! A true professional with a kind heart! Will definitely be using this service again!
Loved the Tesla! Wow! Made me really want one sooner now. Wish all cars were this nice and clean in so many ways!
John was a great driver to have when youve been up since 5am, your flight was delayed,you arrived 2 hours late and youre working in the boonies and cant find your destination...WITH GPS!! We kept each laughing! Made the day a little better!
Wonderful experience having UCS Limo drive our group of 11 to and from the airport.The drivers were polite, courteous, and very safe on the road.Thanks to these guys we made it home safely!!
Emirates air provided chauffeur service via this company. Good driver, smooth ride over 30mile ride from home to airport. Thumbs up.
Terrific driver—Gary. Comfortable ride, clean vehicle! He offered to stop so I could get some medicine for my cold—very thoughtful
Ride was great. Paulo was awesome. Great conversation and help on places to go. Car was immaculate and was an easy, smooth ride. Thanks.
Our driver arrived earlier than expected but I didn’t feel the least bit rushed. It was a pleasant drive to the airport, he drove well and made us feel comfortable. My daughter will be headed to college in California in the fall so I will be using their services routinely.
Craig was wonderful. Very helpful and great conversation on the way. Careful driving and very nice car.
Had two rides that went smooth as could be. My drivers for were Anand and Mario Alberto Jr. Great experience.
I think his name was Singh as I heard a guy calling him by that name in the airport - very quiet and pays attention to driving - picked up and dropped my suitcases (after such a 30 hour long trip) to and from the car. Truly appreciate his professionalism
What a nice welcome to San Francisco. We were met and driven to the Lodge at the Presidio quickly an efficiently. Our driver was knowledgeable, courteous and knew how to navigate around some of the busiest areas along the way to our destination.Thanks!
UCS Limo Service is a great service, especially when compared to similar services in other cities. It has friendly drivers, they are always willing to help, all drivers are well-mannered and courteous. We have used them on multiple occasions and never had any trouble. I give them an A+ rating.
So professional, efficient and was a lovely ride.Highly recommend!
Driver was early and very accommodating. Very nice vehicle with a fast and expert driver (Marcel).
Marcel was awesome - excellent driver, friendly and the car was immaculate. An exceedingly comfortable ride!
Great Service. Friendly and knowledgeable. Enjoyed the ride.Thanks.
Mohamed was fantastic driver very well, helped with the baggage and educated me about Egypt! ! Loved the ride, love emirates !
Good idea would be to text client upon landing directing them to a specific spot for pickup.
Driver thoroughly embarrassed us by driving our van into a restricted residential neighborhood, claiming not to know we werent allowed there. Seems like knowledge that a professional, local driver should possess.
Great company and excellent customer service. Ive been using UCS for over 7 years. On several occasions my manager has ended his meetings early (15 minutes) and Ive called for an early pick-up only to find out the driver is already waiting. This makes my manager very happy and it makes me look super efficient. Ive used UCS in the Bay Area, Los Angeles and Sao Paulo, Brazil. When I need car service for my managers or for myself, this is the first place I call. If you want dependability and professionalism, look no further.
Gary was awesome. Gave great recommendations and was a wonderful conversationalist
The car was top notch as expected and the chauffeur was great. The chauffeur helped with bags and even went out of his way to make an unplanned stop I requested.
UCS is a very professional, punctual and reliable company. We had a Napa Valley wine taste with an excellent chauffeur from UCS. Thank you guys for your professionalism and efficiency. We definitely will use UCS again when we come back to San Francisco.
Booked and prepaid for a van though Virgin atlatic Airline after arriving home from London round trip in upper class. Virgin Atlantic chose UCS to pick us up at 4:50PM. Mieko Sakuma shows up in a 4 passenger sedan with not enough room for us (3) and our luggage. First thing she says to me is your luggage isnt going to fit. I said ya that is why I booked a van, I told her I have the copy of my prepaid (almost $600) for a van registration and went to show her, she rudly turns away and says, I dont need to see that! This is not my fault or my problem. This is the company7 that booked us gave us the wrong info. I then said I would need to find another ride (Since i have a 2 hour trip home) if they could not accommodate., I could take another cab home, she said YOu ar not allowed to do that. I said of course I am if you can not take us, I want a refund. She said NO REFUND, you WIll NOt get a refund. So I said if you donot give me a refund and you can not give us a ride home, I will sue you for the refund. She then got on the phone with her manager and held her phone up to my face and said See she is yelling at me (I have this all on video) I then talk with her manager who was very nice and apologized and said he did not have a van or SUV large enough to get me home so he will send a second car to drive my stuff home and should be there in 5 min. Also told me the driver was instructed to apologize (which she never did) And and said she does not make the decisions about refunds. It was a heat wave in San Francisco, as we waited in the hot sun at the curb with this driver as she sat in her air conditioned vehicle, the second car did not show up until 6:05PM . My son and I and my sister were not told we should go inside and wait and she would come get us when the second driver showed up, or that we could waitin the car and she wait outside for the second driver whom we waited over 1 hour and 15 minutes to arrive. Since half of my luggage was in her car, I had to go up to the passenger window and knock on it to tell her not to leave without the other driver showing up. We had to take 2 cars home and because of her attitude, I did not trust her with my stuff unsupervised, so I had to send my sister with her and half of our luggage for an awkward 2 hour drive home. We did not get home until around 9:15PM. WE live in Sacramento. She never apologized and I have not received a full refund, which I will demand at very least. I also have not received a call back from owner of company as I requested. I am also going to make sure I post the video of the treatment I received and will let Virgin Atlantic know how their Upper class booking client was treated, I am sure they will not be to happy to hear this. Mieko Sakuma needs to be fired!!!!!!!!!!!!!!!!!!!!!!!!
On time. Perfect disposition. Excellent driver
Great service. Friendly and helpful with my baggage.
Prompt. Very polite. Nice car and drove well.
Excellent, advanced confirmation, prompt and helpful driver...made for a very relaxing ride to the airport.
Back up driver was awesome, one of the coordinators at the airport was very rude when I asked why my initial driver was given away. Upon arrival at the airport I had to wait 20 minutes for the back up driver. That made me late for my meeting.
Friendly driver and super smooth ride.Thank you
Wonderful. Very courteous and cooperative service.Thank you
Great experience. Flawless driving.
The best company!! Very nice cars and drivers.
Timely service, courteous driver and Best vehicle.
A great service and a great communication and the driver was so polite and gentle
We arrived and the driver was just right there!Very good service, and very good ride! I highly Recommend UCS!
Nice friendly driver arrived early
I loved my car service, I had UCS to pick me up in my home in Fremont Ca and take my daughter and I to San francisco for a concert, was great experience Chauffeur was nice and professional, thanks again UCS
I order SUV from UCS to take us to airport, I loved they are 30minutes early, no worry before my trip.
Im trying UCS each time to the airport and all ways UCS on time and safe ride, very satisfied.
I used UCS last week for the first time from SFO to Napa and WOW was I amazed. Raafat was our chauffeur and he was very professional and polite. We will definitely be booking all of our rides from now on with UCS Limo. Thank you UCS
Clean and on time. Service was perfect.
I had a pickup at sfo and was perfect, my Chauffeur very professional, and I never try another one
Great Service! Very nice cars and Drivers...One of best in SF.
Nice SUV and Pedro, our driver, was great.
Great serviceLovely driver with experience and knowledge of the cityAlways will be using UCS
I love UCS service my friends and I, used back home late night, feeling relax on my way home.I will try again.
Massimo was the extremely courteous & helpful with baggage
Safe ride and good conversation
Tried to call to schedule a trip and it was clear they did not want to work with us for a one time trip.
Very helpful and polite!
They are not picking up by curbside anymore like they used to. It’s a pain to walk all the way to garage. So why call it a Limo service?
Gary was the absolute best !
Before time! Friendly driver.
The service was spetacular, good timing and comfortable.
Very good trip
Excellent service.
Excellent timely service.
The Driver has the wrong address
Best service!
Very professional and very friendly environment .