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San Dimas Pet Clinic
975 W Arrow Hwy, San Dimas, CA 91773, United States
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San Dimas Pet Clinic

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Cr
Review №1

The staff at San Dimas Pet Clinic was very professional, knowledgeable and friendly. Luna came in as a same day appointment for an eye infection and was treated right away upon our arrival. The staff kept me updated in every step of her treatment and even took the time to show me how to properly administer her eye medicine. Luna was at ease, which is a good indication of how the staff treat the pets that come to their office. I highly recommend this clinic for your pet’s vet needs. Luna’s eye condition significantly improved within 24-48 hours of her treatment.

Th
Review №2

Friendly and knowledgeable staff. however, i called regarding a cortisone shot and was told to come in, and charged up front on the phone. when i got there i was told cortisone is not available and was offered an alternative.

wi
Review №3

This place is great and i trust them for my dogs .I am bringing all. my pets here from 2 years .Very polite and always take walking, very informative and professional

Pa
Review №4

The doctor and staff were simply wonderful. They took care of my dog, Skye, right away which meant a lot to me. The doctor came out and talked to us -- great personal touch and excellent customer service.Thank you!

We
Review №5

Dr. Damon and the staff treated us like family and made us feel like they had our back.Our dog is apart of our family and we really want the best for her, so it was amazing to see how gently they handled and cared for her.Highly recommended!!

JC
Review №6

Dr Daman & Dr Dhillon are the best. They actually care & make your pet their priority. Despite having a lot of customers, they will make you feel that you are the only one! I wouldnt take my pets anywhere else!

Cl
Review №7

Best pricing and very caring staff. Took my cat in and they did everything they could to help her. Unfortunately shes not going to get better... But theyve made her last moments very comfortable and pain free. 100% recommended! They take walk ins or appointments for a cheaper price.Edit: They sent me a card after her passing at their clinic and Im so happy they took the time to sent this to me. It even has hand written messages from the staff. Ill be going to this place for any other pet related stuff and have even recommending it to my friends and therapist

Va
Review №8

!!!!!PLEASE READ!!!!!I hardly ever write negative reviews but I needed to share my experience. Three months ago we sadly had to put our beloved 12 year old kitty cat down due to kidney disease.As much as it hurt. This was our only option. We decided on getting her paw print impression so we can have something physically to have her spirt in our home. We were told we would receive the impression a few weeks later.Fast forward two months later we never received ANYTHING. We went to the clinic to figure out was the issue was, only to find that the impression had been lost.The staff was beyond unprofessional & unsympathetic. They simply said it had “been lost”. We never received an update prior. If we wouldn’t have walked in the clinic they most likely wouldn’t have even notified us that our baby’s print had been lost. As a pet owner of three cats this hurt us more than anything.I don’t understand how these people that work with animals can be SO CARELESS! Quick to take our money! But don’t even care to do their job correctly! As loving pet owners we are so so heart broken over this. AVOID THIS CLINIC!!!!!!

Ca
Review №9

Thank you to the entire staff at San Dimas Pet Clinic. I will be writing a review on Yelp as well. The staff was professional and very informative every single visit.

Lu
Review №10

I get all my puppies their vet exams here and I do all surgeries, etc here. two months ago my black female Pomeranian, Lucy got spayed. she only had to actually wear the cone for 2 weeks because her sutures were so well done they were healing completely over almost all the way by her three week recheck.

Ke
Review №11

DO NOT BRING YOUR PET HERE!!!One day, my dog was completely lethargic and had refused to eat and drink. As a concerned dog parent, I took her to the Clinic to have her examinedAfter the doctor has examined her, they suspected a viral infection in her stomach (which was correct) and they needed to run tests, give her IV fluids, and keep her overnight.Once the doctor finished explaining, the Vet Tech came in with the bill and it mentioned a TWO NIGHT STAY.I asked her to double check because the doctor said only an overnight stay. She checked and said theyre going to charge me for TWO nights and if it ends up being ONE night, theyll remove the extra charge.At this point, I was already skeptical, but with how terrible my dog was feeling, I had no choice but to agree and sign off.Before leaving, I asked when should I be expecting an update and they told me that it would be later in the morning.I was restless all night and by the morning, I still had not received an update. I figured they were busy and gave them a call. They told me they didnt have an update yet but theyll notify me around 3 or 4PM.By 4PM, still NO UPDATE. I was beginning to become upset. My dog had been in the clinic for 24 hours and no one gave me an update.I waited until around 5:30PM/6PM and just showed up to the office to ask for an update so they could not avoid me.After waiting, I was able to speak to Dr. Dhillon and he explained that she would have to stay ANOTHER NIGHT!I was furious because no one had updated me at all and I had to show up in-person to demand one. Keep in mind, they were nearing closing time, so when exactly were they planning on giving me an update?!?!? Were they just gonna close and force her to stay another night?!?!?I let my frustrations out on Dr. Dhillon and the staff and at that point, I DID NOT think they were doing what was best for my little one. Dr. Dhillon pulled the I had been in surgery all day card, but that is no excuse as to why I could not have been updated in my dogs health.I considered just taking her home that night and Dr. Dhillons response was, yes, you can take her home. You already paid for it anyway.As someone who is in the medical field and dealt with patients firsthand, this was disheartening and infuriating to hear coming from the doctor. His statements came off as if his motives were about the money (which totaled to around $3.5K).I was COMPLETELY FURIOUS, but had no choice because I knew my dog would not recover properly unless she staged another night, so I had no choice.*Keep in mind, there is no staff overnight to watch any of the pets staying there. They explain that they have cameras and that one of the staff lives 20 MINUTES away should anything go wrong. Smh.*At that point, the office already knew how upset I was, so after leaving that night, I was getting constant updates from them on my dog for the next 12-18 hours. It was just a shame I had to reach that point with them just to get proper updates.I had been in the medical field all my life and have never seen service/patient care that bad.I was able to take my dog back home the next day and she was back to being herself, thank god, but I would NEVER take her back here again and would NEVER recommend this place to anyone.

Tr
Review №12

Do not go to this place. I took my healthy dog whose only symptom was a little smell in her urine. He barely looked at her because he was too busy. Never came out to talk with me. I seriously do not know what he looks like. And wanted to do every test he could think of for almost $600. It was not a good experience!!!!!

Le
Review №13

Thank you Dr. Kanwarbir Dhillon, Valerie and San Dimas Pet Clinic for helping my kitty, Cho Cho. Cannot even begin to tell you the anxiety I was experiencing and the suffering my kitty was undergoing due to his chronic asthma and pneumonia. Cho Cho could not breathe, and I knew it was just a matter days or hours until I would lose him. I called Emergency Clinics and Internists from the Inland Empire, Orange County and LA County and could not get an appointment. The Vet Clinic that I had frequented for 15 years did not have the doctors onboard that had the knowledge and/or expertise to help him, or they simply did not care. God willing, I called San Dimas Pet Clinic late in the day and spoke with Valerie who cleared an urgent appointment with Dr. Dhillon who agreed to see Cho Cho and treat him immediately after I placed the call. Dr. Dhillon is extremely knowledgeable of medicine and science. After reviewing x-rays and blood work, Dr. Dhillon came up with a treatment plan that would ultimately give Cho Cho back the ability to breathe … a critical life function. Dr. Dhillon took quick and swift action and did not need to consult with other doctors to come up with a treatment plan that would ultimately lead to Cho Cho’s recovery. His knowledge and experience with medicine, science and treating animals is extraordinary, and his work ethic is amazing. Clearly, Dr. Dhillon’s background is extensive and given the pet owner’s approval to proceed with the recommended treatment plan; Dr. Dhillon is extremely capable of performing magic. Thank you, Dr. Dhillon, your expertise stemming from your knowledge and experience has given Cho Cho the ability to breathe again.Stop looking for a Veterinarian; just take your pet to San Dimas Pet Clinic.

Da
Review №14

Great service and a wonderful and delightful staff .Our puppy jumped and broke all the fingers on his little paw, they took him in as soon as I got there ... something my vet at the time could not do. They explained everything to me and told me what my options would be and continued to splint and care for him the following 8 wks. I think that price wise they are very fair and do not over chatge. I am grateful to have come accross such a great place for my pups.

Li
Review №15

Love love love them.

Mi
Review №16

Had a appointment at 3pm. Was told it would take 20 minutes for some blood work. I asked a question at 4:42pm and I was told by daisy at the front desk that “they will get to you when they get to you”. This is my first dog ever and I treat him like my son. To be told that just sucked. Won’t be coming back.

Ju
Review №17

Love, love this vet! I took my cat here this past Saturday for her first physical & receive vaccines. The staff was super friendly, helpful & kind. I would even say my cat was a little too excited to be there. The great thing about this place & the pricing is they seem to genuinely care about your pet. Which I rather have then someone trying to just take my money. I was a new client & now I am a forever client. Definitely a must for pet owners who need someone to take care of their fur baby.

El
Review №18

Amazing service...took our little dog Blue who was attacked by a coyote and received the best treatment ever! We took him as soon as it happens and they took him in as as son as we got there and started working on him. The doctors called me and communicated with me everything that was going on. From the Doctor to the front desk assistants were amazing. Definitely taking my pets for all their needs here. Thank you for saving our little boy Blue’s life. Forever grateful💙

BA
Review №19

I had a bad experience with my dog 🐕 I dont recommend it + prices are super high

Ms
Review №20

My dog fell when trying to jump and I decided to take him in. Samatha the pet tech and Dr. Pop, Vet who looked after Frosty, were just wonderful. After letting the Vet tech know Frosty’s health history, not only did they treat Frosty’s injury, but he was so thoughtful a d thorough. Both Samantha and Dr. Pop. Were awesome. I appreciated what they did for Frosty and the love and care they show to the animal’s

Ha
Review №21

This is the only place we will take our cats! They always take such good care of them and make sure they are thorough. We first went to them about a year ago and they saved our cats life. He had gotten fixed and the place we went BUTCHERED him. He opened the sutures since they said he didn’t need a cone and was bleeding so badly. The vet here fixed him and made sure to double check him. Another time, when our cat got sick they kept him overnight and took great care of him, even calling us to give us updates while they cared for him. They have reasonable prices compared to local places and their staff is always amazing and helpful. If you want the best care, come here!

Ch
Review №22

Thank you, Dr. Daman Jairath and the staff. This was a very emotional time for me and my dog. We were treated like a family and i appreciate the warmth and professionalism.My Foxy girl is doing great thanks to you!!!

Pa
Review №23

Both Vets are extremely kind and informative. They take as much time as needed to explain the problem and what is needed for your pet. I cant recommend them enough.

Jo
Review №24

This place is wonderful. I was recommended to come here after my cat was having complications peeing. I went there on a Sunday and got some medication to help him. However, the blockage had gotten so bad that the medication had no effect. He spent all night trying to pee and on Monday morning, he acted like he was in a lot of pain. I knew he needed treatment but I didnt get paid until Thursday. I called the clinic and told them my situation. I told them that he needed help but I couldnt pay for it until Thursday, despite them usually taking payments up front, they made an exception for me and allowed me to bring him in that day, have him treated for 3 days, and pay them that Thursday when I got paid .I am SO thankful for this humanizing clinic and their understanding. I honestly do not know what I would have done if they hadnt worked with me. I would absolutely recommend this place.

jo
Review №25

After discovering a growth on our dogs rear end, we found the San Dimas Pet Clinic on a map search. We found the entire staff to be very professional and helpful. The doctor clearly discussed our options and answered all our questions. They performed the surgery quickly and our dog is recovering now with no issues. The final bill was very reasonable and we are extremely happy with our experience. The extended hours are very convenient for appointments and pickup. We highly recommend this business for your vet needs.

Ar
Review №26

My baby mimi has a broken leg and after last nights emergency visit we bounced around a bit through referrals. However San DIMAS pet clinic not only responded quick but gave us a bright outlook and Mimi will be better in no time! Plus the price was extremely reasonable. Unlike the other bigger names out there it is unbelievable the amount of support and quick response. My baby will be good and back to being herself!!!! ❤️❤️❤️❤️❤️

Da
Review №27

Doctor Dhillon in this office is an absolute crook! My dog had eaten a bunch of bread pudding (which was filled with chocolate and grapes), so in panic I took her straight to the vet. This was the only vet open at the time because it was a Sunday. Doctor Dhillon tried to charge me $1,500 with about $1,000 of services that were completely unnecessary. He wanted to keep my dog there over night, and charge me $40 each for about 4 different vitamins that anyone can just buy in little tablets for a couple of dollars. After telling him to remove everything from the bill that had either not been done yet or is not absolutely necessary, he came back with a bill that was still $800! I told him that I am not paying that much money as I am a student and can not afford it. Eventually I talked him down to about $550 which was the lowest he was willing to go, but still way higher than any other vet would. He was clearly trying to take advantage of a young, new dog owner in a tough situation with no other vets to go to. I dont recommend this vet to anybody.

Ap
Review №28

Unfortunately 460.00 DOWN THE DRAIN. Money is not the issue when it comes to my dog, however a proper diagnosis is what a pet owner needs. Prescribing me unneeded medication when I clearly stated none of the symptoms that this medication helps. UGH SO FRUSTRATING TO FIND AN HONEST AND KNOWLEDGEABLE VET.I HAD TO GET A SECOND OPINION AND THIS WELL KNOWN EMERGENCY PET HOSPITAL QOULD NOT HAVE DIAGNOSED MY DOG WITH WHAT SAN DIMAS PET CLINIC DID.Try and be more knowledgeable of what you may encounter with vets and get a second opinion before falling into going through with the first diagnosis. Especially if you dont feel comfortable with what they saying.I was desperate to helping my pet.

Ja
Review №29

Saved my cats life not money hungry at all and compassionate. Anybody else got anything and to say there tripping . I live all the way in Ontario seen all the vets out here and would rather drive and see these kind people who actually know what there doing don’t beat around the bush ands actually give a f**k

Sa
Review №30

This place is absolutely wonderful! I’ve seen other reviews saying “the male vet is rude” which is hard to believe. I’ve never once had a bad experience here. The vets are thorough and answer all my questions, are polite and professional.We recently rescued a kitten. When we brought him home and noticed he had worms. We took him to the vet and found out he also had FELV. It broke my heart to hear that. My kitten had a high fever, an infection, wouldn’t eat, play, couldn’t stand up on his own and he never once would “meow”. He was so sick and we didn’t think he would make it.They vet kept him for about 4 days, did a blood transfusion, fluids etc. After we brought him home he quickly showed signs of improvement. He’s now a happy, playful loving kitten. He did a complete 360 from when we first rescued him. The vet saved his life. I will continue to bring all my animals here. This place exceeds 5 stars!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Ja
Review №31

I took my 15 week old pug to this pet clinic for his shots and they gave it to him but the doctor said he was a little swollen from his cheeks so I said oh is that a problem and he said “no” so I believed him because he’s the doctor and a week later my dog got a bad cold and my mom called them and told them “my dog went a week ago to get his shots and when he got them he started to stop eating he wasn’t drinking water and he had a really bad cough with phlegm not to mention he was getting really skinny to the point where his ribs started to show” and they told her “she can pay for the exam again” and my mom said “my dog wasn’t like this” and when she asked for an appointment they said “ya we don’t have any appointments right now” why would you do that this pet clinic is just money hungry they don’t care about your pet they just want your money. Then we took my dog to this amazing pet clinic it’s called affordable animal hospital and they are the absolute best the first exam is free and they really do care for your animal my pug had dis temper and is on hospitalization for three days I pray he’ll make it.

As
Review №32

Our dog Raider had to have an emergency surgery. Luckily we came to the right place. Not only was all the staff super friendly but they made Raider feel like part of their family. He now loves to go to their office for all the attention they give him. Not many people are willing to show affection to him since he is a pit bull but there he knows he is loved just like at home. So Thank You to everyone there that makes my dog feel so loved

Sh
Review №33

Absolutely 5 stars!!! They have friendly staff who care about your pet. We had a great experience here and the price is very reasonable. I live an hour away and its well worth the trip. Thank you so much San Dimas Pet Clinic. We appreciate you and staff for all you do. God bless💞

Ci
Review №34

My regular vets are under the VCA name and are far too expensive for me now. So, after many years with my regular vets, I found this little hideaway and Im not looking back! The staff are just wonderful!

To
Review №35

Our Alaskan Huskie was in terrible shape. I called our vet office who we have been using for 16 years. I was told they were closing soon and would not stay open to look at our pet. I explained Sage our dog looked like she was ready to die. They could care less. I did not get upset I got on computer and found this wonderful pet clinic. They saved our pet. We are extremely grateful beyond words. Dedicated and professional is my view on this facility. Long story short I will be taking all our pets to San Dimas Pet Clinic. Thank you from the bottom of my heart.

Ch
Review №36

They diagnosed my dog with AIHA which most vets don’t check for and lots of dogs don’t survive, but they saved my baby’s life and they’re so friendly and professional. I spent almost $600 elsewhere for an incorrect blood diagnosis and when I came here, they found the problem almost immediately and the medication worked so perfectly for her! This is my go to vet clinic, I refuse to take my pets anywhere else.

Je
Review №37

Absolutely recommend - I was extremely happy with my first visit here today, everyone was so kind and so sweet to my very nervous dog. Its hard for my dog to feel comfortable with new people or at the vet but they did such a great job, so thrilled this vet is in my neighborhood.

Ma
Review №38

Friendly staff who are thoughtful, knowledgeable, and thorough. Probably the best veterinarian hospital in San Dimas.The whole staff was very welcoming, patient, and friendly. They bought my dogs love with lots of treats.

Am
Review №39

Dr Daman is an amazing Dr. He is very caring and thorough. I have taken both my dog and cat to him, and I think he did an amazing job! Highly Suggest!!!!

Jo
Review №40

We are so blessed to have found such a wonderful vet practice in our area!When we moved into our new place, we werent sure where to bring our cat to. Our cat had been sick for a while, we went back and forth to our old vet and always left with no answers and more meds. My poor cat was on antibiotics for weeks and weeks with no improvement. When I asked my old vet what the problem is they just said things are getting better just keep her on the meds. At some point, they didnt even let me into the room with my cat.Frustrated, I decided to get a second opinion and came to the San Dimas Pet Clinic who were super friendly and professional. They were incredibly knowledgeable and explained everything in detail to us. We knew right away our cat was in good hands. They called to follow up often and were so patient with her. As our family of cats grows bigger, we will continue bringing them here! Thank you to all the staff at the San Dimas Pet Hospital for being so patient and kind to us!

Jo
Review №41

These people must be the most unprofessional personal that I have ever encountered. I asked the receptionist a question and she had the most confrontational attitude. I set an appointment and they didnt see my puppy until an hour later. DO NOT AND I REPEAT DO NOT BRING YOUR PETS HERE.

In
Review №42

I took my dog to this clinic they told me that he needed to be hospitalized after 10:00 pm there is no supervision they should mention that verbally, if they need assistance during the night they are alone this is unacceptable!

Er
Review №43

Worst place ever we took are dog in cause she was hot they did blood work they took xray and charged us 561.00 5 day later we brought her back they did xray, ultrasound said she has kidney stone and charged us another 1,400.00 and now they are say blood infection. So we are here again 5 days latter they do not have test results for ultrasound, they say we have done everything perfect, we cant do any better. we say BS and are demanding a refund cause they havent done anything. Bringing her back for a third time, somewhere down the line either the doctor or the clinic has screwed up and wont admit. We are taking her to another vet.

Sh
Review №44

Best place. Will recommend...no words can describe how thankful I am for all the staff.

Ma
Review №45

We love this clinic. Very friendly staff, doctors are great.

Be
Review №46

Thank Dr Daman Natiry is back. But not only the Dr was great but also the pet clinic is a very homy place.

Mi
Review №47

My dog was having an allergic reaction and in need of immediate care and they were the only place open so I came here and the professionalism here was laughable. I am trusting these people with my babys life and everyone is walking around casual like theres somewhere better to be. Front desk lady had a smile and was helpful but the back staff (I was helped by 3 men) were way too casual about helping me. I was asking questions about the 3 shots they were going to give her and the nurse and dr. both seemed annoyed that I had so many questions and the dr.s phone even went off while he was explaining things to me and he pulled it out while speaking to me.Everything went well and my little girl is ok now so I believe they are good at what they do but for us parents who take our animals very seriously, the lack of professionalism is worrisome. I should rate it 3 stars but I am upset with how I was treated.

ad
Review №48

I dont even know where to begin with all the errors this doctor has done. I called on Thursday cause my cat had been limping and i thought he broke his arm since i seen a bump. I called around 6 pm since they say they are open late, no one answered and then i got a call right back saying he could meet me there in 20 minuets. I met the doctor at the place and he told me he needed to put the cat to sleep, drain out his arm, would wrap the arm and put a cone on and it would cost no more than $349. The doctor told me to come back Monday 02/19 Presidents Day by noon for the follow up. I asked if they were going to be open due to the holiday, he said yes they only close for the big holidays. I paid the guy got my cat and left.Saturday night comes along i noticed my cat starting to limp again. Sunday morning we wake up and my cats paw was SWOLLEN a little more than double its orginal size (i attached a picture) i got up and had to take him to the emergency. I spent 2 hrs waiting for a doctor at the emergency hospital, (which i didnt mind cause they were so nice and very attentive) the doctor at the emergency pet hospital said his wrap was way to tight and caused my cats fever to go up 105 due to the stress and which is apparently really bad. He told me to monitor my cat and make sure i take him to his check up the next day. He didnt wrap up the arm again cause his paw needed to swell down. Which left the cats wound exposed.I get to the doctors on Monday by noon and THEY ARE CLOSED which is my only day off for the rest of the week. So now my cats wound is exposed and the cone this doctor gave his is way to small which lets my cat be able to lick and pull on his stitches. Also attached a picture where you can see the cone too smallI call Tuesday and asked the receptionist what is the lasted the doctor is staying that day or on Wednesday she told me 5pm i told her i went on Monday and they were closed, said she was sorry but someone tried calling me to tell me they were closed but my number on file was incorrect. I let her know that was a LIE since the doctor had called me previously so i knew he had the RIGHT phone number AND i never gave her my name or cats name. So i told her to talk to the doctor since now theres been way to many inconveniences and i need my cat to be seen, she had the doctor call me and confirmed he can see me the next day at 7 pm.I get to the doctors and he goes to tell me how this stuff happens and the cone was too small for my cat Blah blah blah... so of course my cats paw is now infected again and he told me to come back in an hour so they could clean it out. I get back in an hr and still have to wait another 30 min. He comes out brings my cats and tells me its now going to be $370 and was giving me a 40% discount which doesnt make sense since this is more than what i originally paid. I told him i was NOT paying that since this is ALL his error he right away cuts me off gets loud and starts arguing with me that he was tired from having to stay late and work on my cat, that he couldnt not charge me because he has a business to run, has a family and needs to pay bills, i let him know that he should of told me he was going to charge me this again so i would of taken my cat somewhere else where THEY KNOW WHAT THEY ARE DOING. He started yelling at me that it was fine hes not going to charge me but any additional services he has to do, will be a fee. (Super unprofessional)I will NEVER take any of my pets here again this has been the biggest headache Ive ever dealt with, for something so simple. Dont let the nice friendliness fool you, he also mentioned how business was slow so Im sure he takes advantage of any situation to get money since money is tight and like he said he has bills to pay Anyone is going to smile in your face when they know your going to spend whatever you have to for your pet!

Ta
Review №49

This place is terrible! Not to mention the male vet is extremely rude and unprofessional.

Di
Review №50

Awesome

Information
27 Photos
50 Comments
4 Rating
  • Address:975 W Arrow Hwy, San Dimas, CA 91773, United States
  • Site:http://sandimaspetclinic.com/
  • Phone:+1 909-592-0038
Categories
  • Emergency veterinarian service
  • Animal hospital
  • Diagnostic center
  • Veterinarian
Working hours
  • Monday:10am–10pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:10am–10pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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