Thanks Everett for helping me decide where to store my things for a few months. After speaking with you I felt assured this was the right place. Your professional and friendly attitude was refreshing. Keep up your excellent work!
Awesome customer service from Everett the Service Manager at this location. Your professional and friendly attitude was refreshing. Keep up your excellent work!
Everett is always super helpful and attentive. The new remodel is fantastic. Great location to store my extras.
It took us some time to find a space. We were really happy when Everett called my mom back she rented here. Very nice location and clean property.
Great experience at this location. Everett the manager showed a lot of patience with us when we arrived. The price was good and the property is clean and well kept.
My father and I have been storing here for storing here for a few years now and are very happy with the manager Everett. He has always been professional and helpful. Very clean facility.
Everett Helped me out alot In renting a storage unit I would highly recommend this place to my family and friends.
Everett the manager does a great job running this location. Very friendly and professional. I have had no problems during my stay here.
Price was the best for our space. Everett made sure it was the best fit for us. Very happy so far.
Kind of sus that these people had 3 5-star reviews all posted on the same day 2 days ago, because I mean how many storage units could they really be fitting and renting out on the same day? Definitely a move by management to spice up their profile
Its pretty much a no brainer. Pick your size and if you like the price monthly, your auto payment makes you a tenant. Look for incentives online for price discounts.
Hi my name is HIGINIO Perez I just wanna say I have a storage space here just wanna say that Everett it is an awesome guy I wish he was here Sunday and Mondays but he needs his two days off he is a very responsible person and he is so dam nice sorry for the word but that’s he his really nice way I could say that you should have more employees like him thank you
We are very happy with our choice to use this storage location. The online process was easy to navigate and the manager was very helpful over the phone. Thank you Everett for informing us about the phone application to get on the property.
Husband and I came in to get a small storage for a month or two and Hollee was so helpful and insightful. She is very personable and was a pleasure to converse with. The facility it’s self is very well kept and clean and located in a nice area.
Evrette was outstanding! Extremely helpful and knowledgeable. He made the process painless. Thank you Evrette!
Great place thank you Jocelyn!
We have been storing here for about 5 years and love this place. Its always clean and managed well by Everett. He is always available when we need help.
Very good location and very well kept. Everett was very professional and helpful over the phone answering my questions.
Had a great experience, the people were very polite and helpful. Hollee answered all the questions I had about my unit, very sweet and friendly. I would recommend this location.
From the time we reserved our storage to having questions for the office afterwards joselyn and holly were fantastic
I really appreciate the great customer service from the manage Everett! He was very helpful and I would recommend this location to all my friends who need a clean and secure place to store their goods!
Curtis has fantastic customer service. He was able to help my sister and I with the eRental over the phone. Would recommend this location to anyone looking for friendly employees and a clean property!
I must say that Everett not only help me find the right store unit even though I was extremely picky, he had the utmost respect and patience with me throughout the entire process. He delivers great service and very personable so you can strike up a conversation with him as though youd been friends for a long time. The prices are reasonable and all the units I saw were clean for the most part. If youre ever gonna check this place out, ask for Everett. He is awesome!
Everett was very helpful getting us a great space at this location. All my questions were answered and the process was quick and easy. The facility is clean and well kept.
Curtis has great motivation and a cheerful attitude all the time! I recommend this property as it is clean and the staff is always very kind.
Holley was extremely helpful, very kind. Answered all my questions and left me a great first impression!
Great service and clean property. Everett the manager is very professionaland knowledgeable. I will rent here again.
I have been a customer here for over two years. I needed to rent space for my parents relocation from Big Bear back to the area. Everett has been always helpful, courteous, and professional and explained every detail to me and both of my elderly parents..which brought much peace of mind. The facility is clean and well-run. I have just completed my rental and moved on and would be glad to rent here again. Thank you to both Everett and Holee which assisted with my exit and transfer of mom and step-dad to a new smaller unit last weekend. :)
Fast and easy sign up process. Facility is clean and managed well. Safe.
Worth every penny! The property is increadibly well maintained and secure. The management staff are always friendly and happily ready to help in any way they can. Special thanks to Everett for the increasingly kind customer service EVERY time I talk with him. I have turned down other storage opportunities and waited for openings of larger units at this location because of my previous experiences at this location. They are a step above the highest expectations.
I wish there was a 6th star for the people who really stand out, because Everett is just that person. Extremely helpful, knowledgeable and friendly, so glad I got to meet him!The facilities are very clean, easy to get in and out with an easy excess point.Pricing for the units was very reasonable with the online discounts.Highly recommend for the facilities and Everett!
We found the customer service at this location to be top notch! Everett (manager) was very helpful and knowledgeable and answered all our questions! He explained the difference options that were available and the costs involved. Will for sure recommend this location to others!
This public storage is in an extremely quiet area. At times youll see a few people here and there, but you arent bothered at all. Since Ive been a customer, Ive only seen the manager once: on the move-in day.Since its in a fairly nice location, easily accessible via the 210 freeway, youll pay a bit more for your storage. But definitely check out the online pricing ahead of time, its a bit discounted versus a walk in. The price online doesnt include insurance thats required, which they offer for fairly cheap depending on the value of your goodies.
This location is very clean and the staff is excellent. I have come a few time to help my parents with moving stuff. Everett and Curtis is always there to help if we ever need anything.
Hollee is so sweet and helpful, thank you dear.
I rented here to put away some of my mothers thing and happy I did. The price was great and the manager Everett was very helpful and friendly helping us. Its clean and feels like a safe location. So I recommend this location if you need to save some money and feel comfortable.
I have to give a great shout out to Stephanie, she did an amazing job helping me and my crew in a last-minute pinch. I wish most places would give customer service like she did. Thank you again Stephanie you’re awesome. We got the job done. Thank you
I was impressed with the professionalism the manager Everett displayed while helping me get my storage unit. He got me into a good space at a good price. Great place to put my things for awhile.
Great service by manager Everett. Answered all my questions. Will gladly go here again. Thanks so much!
I dont usually write reviews but I was pleasantly surprised how easy it was to rent a space at this location. Everett the manager was quick and friendly while helping me. He gave me some good ideas on how to best stack my things to get into a smaller space and save money. Great place to go if you need to put some thing away for a while.
Nice clean property, Holly was a great help.
Stephanie was so helpful, she requested extra items that we very helpful. Very pleased with our experience.
Recieved great help with getting a storage unit, quick and easy.
I was looking for an affordable storage unit and was fortunate enough to find this location. I was able to reserve a unit which was super easy with the help of Carrol. She walked me through the whole process and was able to answer all of my questions. The location is nice, clean and looks very well-managed. Im overall satisfied.
Great place to put things to store when moving. Everett was very helpful getting me the right space for my money. So for my stay here has been perfect.
Everett was extremely helpful and friendly. Made finding a unit and setting up my account very easy.
The manager Everett got me in and out quickly due to me being in a hurry to pick up my kids from school. I appreciated him taking that into consideration while doing so in such a friendly manner. Highly recommend this location.
I had the most pleasant experience at this location thanks to the excellent service by the property manager Everett. He was both friendly and professional, while getting me into the perfect space for my things. The location was clean and well kept.
Everett the property manager was very courteous and helpful while assisting me and my roommate to find the right size storage space. He was very patient considering we had lots of questions. The location was clean and well kept. Great place to put our things until we get settled.
Everett is Awesome!!!! We love coming here every year for our dance studio. Everett, the manager, is the most helpful, courteous, & welcoming person I have ever had the pleasure of working with. Always going out of his way. His staff is knowledgeable and friendly. The units are clean, repaired & the facility is well lit & maintained. I feel safe coming here in the evenings. I will always recommend them!
Excellent and professional customer service . Everett was very helpful.
Everett the property manager was outstanding. Excellent customer service with a smile and very knowledgeable about best ways to store and protect my things. I got a call from him almost as soon as I had completed my reservation online and was able to set-up an appointment that same evening, since I was on a tight schedule to get my things moved that day. Thanks Everett for all your help!
Awesome service from the property manager Everett! I came in right at closing time and he was very patient and helpful and got me into a great space. I had rented here a few years ago and the service is still good. I highly recommend this location.
The property manager Everett was very good at helping me get signed up quickly since it was raining when I came in to do my paperwork. They didnt have a working golf cart which was an inconvenience but overall the price and service was great. Highly recommend this storage facility.
Everett is a great manager. He keeps things really clean. I would recommend this public storage to others. It is a great place to store all your stuff, especially large things, like a bed.
Had to come in because my card wasnt going through online and wouldnt accept any payment. So I go down and the nicest woman named Hollee helped me figure it all out and I totally didnt even do anything! Also clean location.
Very clean facility and Everett the property manager was exceptionally professional and knowledgeable. He explained all I needed to know to pack and store my property. He made the experience smooth and painless. Highly recommend this location.
Awesome customer service! The manager Everett is very helpful! Answered all my questions!
Everett the Manager made it easy and not stressful! He answered all my questions and put all my concerns at ease! Thanks Sir!
AVOID CAROL AT ALL TIMESI had an appointment at 5:30PM, 30 minutes before closing. Upon arriving to the facility, the doors were locked. CAROL got up and opened the door begrudgingly, telling me Oh, and just when I thought I would go home early.After looking at the storage unit, we went back to the office so I can finish purchasing the storage for the next couple of months. I wanted to buy the lock then and there. She handed me a lock that was out of the package. No big deal, but I wanted one still in the package. So I asked and she denied to give me a packaged one. She then proceeded to tell me how I should buy the unit and lock tomorrow. It was followed by a long speeh about a sale quota she wanted to reach and how Im gonna mess it up for her if I buy it then and there.I said thank you and left out of there. No way am I buying it from her.The next day that I came by, Everett was there. I recognized his name from the reviews I read about the storage place. He was /very/ patient and understanding about what had happened to me the day before. He apologized on Carols behalf and really saved my business from leaving this facility.Buying the storage unit was easy and stress free. Any questions I had, he would thoroughly answer them for me.I recommend coming here when CAROL isnt here. If you ever meet Everett, your* experience is guaranteed to be a great one.
The office manager Everett was very helpful. Ive been renting here for about 6 months and my experience so for has been great! Also, the location is clean and well kept.
0 STAR FOR CAROL !!!!!! BEWARE!!!I HAVE TO PAY MORE THAN I WOULD HAVE!Bad rating will only affect the kind manager, Everett so I stopped myself from giving zero. Five stars for Everett.I requested to secure a unit the day I came in, and she keep insisting that I do it the next day so she can leave early!The day I wanted to sign my lease, it only costed about $70 per month.Because CAROL refused to have me sign my lease the day I came in, when I came back the next morning the PRICE CHANGE.IT COST ALMOST $100 PER MONTH INSTEAD OF $70 FOR THE SAME EXACT UNIT!!! That is an extra $360 per year for no reason!!!I called the Public Storage and they cant give me the old price even after I explained the situation, very unfair.Everett was very helpful when I came back, he explained everything thoroughly. I told him about what happened and he handled it professionally.But Carol is very unwelcoming, unprofessional and rude. When it is not even time to close, she locks the door during business hours. All she cares about is reaching her quota per month. Why work in customer service related job when you want to dictate your own closing time?
Good morning all,I wanted to take the time to write a personal review of a very professional individual named Everett. From day one Everett has been very helpful and knowledgeable of the spaces and rates that would fit my budget. He has also made my experiences at the storage facility very welcoming. When ever I call with questions or concerns Everett is courteous and always finds a solution. So if your looking for great customer service at Public Storage Everett is the man to speak too.Thanks for reading my review and thank you Everett for everything.
5 Stars from me! I reserved me space online. Very fast and efficient. As soon as I printed my receipt, my phone rang and it was Everett from Public Storage, introducing himself and asking when Id be in. We made arrangements for me to be there an hour later. Once we arrived, we were greeted with a warm welcome and a friendly handshake. I immediately noticed how neat and clean the office and storage facility were kept. Everett walked us to our space, made sure we were satisfied, gave us instructions on how to use the lock and gate code, and completed the paperwork every quickly. A great experience, great rate, and great employee! Glad I chose Public Storage!
Great customer service at this location. Hollee was beyond helpful and I have rented two other storage facilities in the past, (different locations) but my experience with the staff was regrettable to say the least. Thank you Hollee, you made my day that much less stressful.
Gina & Jocelyn are always great, staff is very nice and friendly. The lots are always clean, and very nice and quiet. Best storage places I have ever rented from
Everett the property manager has be very helpful during my storing here. He always does business with a smile and positive attitude. Great place to store.
Great experience at this location. Everett greeted us with a smile and gave us excellent customer service. Two thumbs up. Thank you Everett for all your help and suggestions.
I needed some boxes and the young lady jocelyn was very helpful in finding me what I needed.I bought a pack of boxes that she recommended and will be returning if I need anything more. Great customer service!!
Hollee helped me and was very informative about what kind of box might help me store my books the best. So fast and easy! Thanks Hollee!
Everett the Property was amazing! He not only saved us money by getting us into a great size space, he also showed us how to use the space properly and what boxes and other supplies worked best to protect our stuff. All the while he was very friendly and professional. The faculty was very clean also. Thank you Everett for making our first storage experience so easy and comfortable.
I had a great experience at this storage facility. Everett, the property manager was very helpful explaining what I needed to store my things while I had some remodeling done at my home. We only stored for a few months and while I was there the place was kelp very clean, including the restroom. It has been a painless experience and Id highly recommend this location.
Mr. Everett was extremely helpful assisting us with storage UNITS... We needed several units and Mr. Everett went over and above to find 2 units of different sizes as close to each other as possible. Friendly & professional. Recommend Highly.
This is a great place to store our things and the Manager Everett is always available to help. Today we were having problems getting our lock off the door to get to our stuff. We went to the office and explained our problem and he came out to the space and showed us the correct way to remove it. We had not been to our space for awhile and felt a little dumb after he got it off so easily, but our problem was solved! Everett was very friendly and non judgmental and made our visit a pleasant one.
The Manager Everett was Very friendly, helpful, polite and answered all my questions! Gotta love old time great Customer Service!
I like this location and Everett has been very nice and helpful either good customer service .
What a refreshing manner Everett has. Makes just a storage rental seem personal. spent extra time teaching me the ropes and making me comfortable with the facility. Very clean and professional. This is my first storage experience and Everett made me feel confident in my choice of storage facilities. Great location.
The prices are right here! Great customer service and the Manager Everett was very helpful. Wishing Happy Holidays to Everyone!
Might I say Hollee was quite the help In finding a unit for me and pretty funny
Great service, great location! The property manager Everett did an outstanding job getting me through the process of renting a space to place my things while I have some remodeling done in my home.
Great place with Friendly staff. Everett is the man; friendly, very informative and helpful. Im glad I chose this location.
Everett the property manager is very helpful and nice. The property is well kept and celan. I have not had any problems while here. This is a great location to put my things for a while.
Everett is a great employee and makes our lives easier.
Great location and management here. Thanks for all your help Everett!
Everett does a very good job with customer service. I am very pleased with the professionalism and promptness! Never a disappointing moment! Have tried several!
I had a wonderful experience a few days ago here. I had not been to my space for awhile and was having problems getting my lock off. I was very frustrated and went to the office to speak with someone. Everett was there and was very calm and professional listening to me vent my frustrations. He immediately sympathized with me and with a smile went with me to my space and solved the issue. Thanks again Everett for being so patient and helpful!
Everett was awesome. This was our first time renting a space with a storage facility and Everett very profoundly explained the process and presented himself very professionally. The spaces were easily accessible and well maintained. I definitely recommend this facility.
We have used this Public Storage location a few times and it has always be clean and well managed. Everett the property manager is always available, courteous, and helpful. Great place to use for storage!
The manager Everette was so helpful and nice!! He help me make my decision easy. Great place to store your stuff.
Everett the property manager is the best office & site is always up to snuff & he is here to help
Everett is terrific. Very friendly, warm, and knowledgeable. Perfect customer service.
I was really surprised how clean this Public Storage location was, including the restroom and the storage unit. Everett the property was very helpful and professional showing me the facility and quickly got me through the process so that I could get my things put away. I highly recommend this facility.
Thanks so much for your help Everett! Keep up the excellent service you are providing!
Everett was very helpful ! He got me into a nice large clean space. I would recommend this place 👍🏼
The manager Everett was quite nice, the facility is very clean, and I love the storage unit! In fact, I ended up saving more money than I would have with other places. I highly recommend the San Dimas location.
Great service from management thanks Everett
Manager Everett was Super helpful. Place and property clean. Would recommend this facility to anyone. Great service and pricing
Ive used storage facilities before. This location in San Dimas is very clean and the Property Manager Everett was very helpful and friendly while getting me my space quickly. Great place to store my things while getting my home remodeled.
This is a great location. The property was clean and the manage Everett was very helpful showing me the right size space and how to pack my things in the space. I recommend this location.
The was the best experience we have had with working with a storage facility in years. Everett made a tense moving situation into a light situation with his professional demeanor and charming attitude. He was knowledgeable about the local area and told me and my husband of dining facilities, hotels, shopping, etc. He gave us pointers on how to safely use the storage unit and ensure our belongings were secured properly. Thank you Everett for all the help.