Was shopping around lenders for rates and terms when Robert was recommended to me from my realtor. Robert was straight forward, listened to what I was looking for and let me know within hours what payments would look like. I was happy with the quote but thought for sure it would change.. it did not. Everything held true to the end. I recommend Robert 100 percent if your looking for someone who is professional and keeps there word.
I am a Veteran who is new to San Diego. This is my first time using the V.A. Home Loan Benefit. I did NOT just want any home Loan Officer. After a somewhat long and careful on-line search, I found Robert. I decided to contact him based on his impressive on-line reviews which were NOT only from his same ethnic background but from others as well. In fact, Robert proved me right. We close my home loan in as little as three weeks time !!!Initially, I was NOT even Pre-qualified for a home loan. Nonetheless, Robert never forgot about me and followed up five months thereafter. By then, Robert had already found two willing banks ready to extend me a home loan under my unique circumstances.When Robert and I met for the first time, he informed me he currently does loans and, in the past, he also worked as a Realtor; in other words, I would be benefiting from it all. From the get-go, Robert heard my own wants and needs to which he replied that it was NOT impossible; but, certainly was challenging. He only asked of me to meet him half way and carry my own weight--so thus speak—by promptly replying back with proof of any paperwork needed.Without a doubt, thanks to his well-coordinated home loan Team, Robert’s motivation and creativeness, and my quick response as a client of his, I moved into my new Condo Unit in only three weeks !!! Robert definitively gives his phone greeting message a whole new meaning (try it out; it’s very original ! ) Just wait until you hear it yourself and go through the loan processing experience; just like I did.If I had to describe Robert from my previous personal and business experience, I confidently would say the following: Robert is a knowledgeable, experienced, honest and down-to-earth home Loan Officer; case in point: Year 2020. Despite of any Covid-19 challenges, my present short employment history, and my prior collection of Unemployment Benefits, Robert still managed to successfully deliver.I am NOT only a Veteran. I also am somewhat schooled on Real Estate. I never shared this with Robert initially. On my book, he definitively checks off positively. Currently, I am looking forward to refinancing my Condo Unit with him and his Team in a few months from now.
Robert and his people where so helpful and on it always, making me and my family feel like we where always in good hands. Always responded to texts and calls, as a first time house buyer made it feel a lot easier than I was worried it was going to be. Made me feel like family and I can honestly consider Robert a friend, couldn’t have done it without him and his team, super grateful and appreciative.
Robert helped my finance my new condo in a really tough market. He was recommended by my realtor. He was prompt, courteous, and professional.
Fist off I want to thank Roberto Pollorena and Tom Tran, you two were not only my agents but are now good friends. I started trying to buy a home two years ago. I went to all the realtors my family and friends would swear by and just got belayed and un motivated. The other agents would tell me I needed a higher income and that I would have had to put 20% down witch would be 120k, even though I was a first-time home buyer. Other agents also told me with this economy that was the way it should be done. I was discouraged and thinking I would never be able to buy a home. One day I received a call from Tom and after talking with them I decided to try to buy a house again. I met Robert and immediately felt like I have known him for years. Robert not only made me feel comfortable with the loan application, he qualified me for way more than I expected to qualify for! I also paid out of pocket waaaaay less than I expected. Robert got me a great rate, a grate loan and a comfortable payment. Robert made all the paperwork fast and easy. I always thought escrow was going to be long and a nightmare because of what others told me, but with Robert we closed escrow in only 19 days!!!!! Working with Robert was not like working with an agent, it was more like working with a friend who is just as exited about getting you into the perfect home as you are. Since my purchase I have recommended Robert to all of my friends and all of my family. I went from thinking it was impossible to buy a house in this economy to having a house and I owe it all to Robert, Tom and their team. If you are looking for a house, I highly recommend Robert and Tom. Roberts team is the best kept secret.
As a first time home buyer, and VA home loan user, I really enjoyed working with Robert. Hes very knowledgeable about the loan process and walked me through the details of everything I didnt understand. He was very responsive by phone and email, and was always joyful and friendly. I would definitely recommend him to others. Even in the midst of a pandemic, he got me a great rate on my home. A+ guy!
I decided to go with Robert as my broker due to the professionalism, knowledge of the markets, willingness to work with you, integrity and open mindedness. What I liked most about working with Robert through the home buying process is that he makes the buyer seem like their needs matter and that they are in his best interest. He consistently responds to email, texts and phone calls in an instant which really helped with the stressors of wanting answer to questions. Especially when you are a first home buyer. His knowledge of the VA loan also made a big difference to me. Before I met with him previous brokers would have very little knowledge on the VA loan process or would try to charge me with outrages fees and interest rates. Robert was able to lock my wife and I down on a more than gracious interest rate due to the markets at the time and was also able to beat rates from Navy Federal Credit Union and other brokers in the SoCal area. I would more than recommend Robert and his team to friends and family due to his high professionalism, great work ethic and really making you feel about of the family within his own company.
Great experience buying our first home. My family and I were first time buyers through the VA and he was very knowledgeable throughout the process and answered any questions I had during our time looking until we closed. Recommended by a friend and was not disappointed. Thank you!
Robert is an amazing, hard-working an honest individual. He makes everything very clear and straightforward and is determined to help your reach your housing goals.He is always reachable and always willing to help. Ive already recommended him to others looking to purchase a home in these uncertain times!
Engagement, and recently saw one of his posts on Instagram about helping veterans buy homes. I was already working with a realtor, but I decided to work with Robert due to the amazing reviews he was receiving, as well as his self-promotional videos that showed what great work ethic he has. Robert goes to the ends of the earth for his clients and that made me really comfortable when I made my decision to work with him. He was not pushy at all, and he gave just the right nudge when I became stagnant in the home buying process due to concerns I had. He answered all of my questions very well and HONESTLY! Even when things became frustrating for me (which I know was apparent), he had the patience of a saint! Robert was in constant communication with me and took his time when showing me homes. He found great homes for me to view, and whenever I found one I liked he was quick to take me to see it.The end result was my brother and I (both Marines) purchased a home together with Roberts help, and we may buy another one fairly soon as a rental property!Thank you so much Robert, you made us feel like we were your only clients, and your ability to cover our closing costs and reimburse our deposit meant a lot. I highly recommend working with Robert!
Thank You Robert and your awesome Team!! For making our experience simple and easy. I had heard that buying a house was a nightmare. But you and your team made our dream come true. Thank You All for an amazing experience and a unforgettable one. I will diffintly recommend you. Thanks once again ....YOU ROCK!!!
Robert and I work in the same office together and have done a handful of transactions with one another. He is very professional, accessible, and knowledgeable on not only real estate topics but financing as well. Not only is he a strong negotiator but he is excellent in communicating and will always look out for your best interest. Highest regards and would recommend him to anyone!!
As a Realtor, I cant overemphasize the importance of the lender to the successful completion of a transaction. In working with Roberto I appreciated his communication, attention to detail, and ability to roll up his sleeves and get things done when speed bumps came up, as they inevitably do. Hes a great partner for any buyer.
Roberto and his team are incredible! I had always heard that getting a home loan was stressful, but Roberto made the entire process easy and straightforward. We closed in 21 days no problem! He is really on the ball and always available to answer questions, even after hours.I highly recommend Roberto to anyone looking to get a home loan. I would give him more than 5 stars if I could!
I Had the pleasure to work with Roberto Pollorena and his clients on one of my listings. He was very professional and always answered his phone and emails quickly. He closed the loan on time and his clients were very happy with the whole process too. Highly recommended!!
I was in the market seeking homes for my mom and I. I knew very little about the whole process, however I was diligent in my research, googling anything and everything. I got mortgage quotes from 2 banks, 4 brokers, and interviewed over 10 real estate agents in the first few weeks of my search. I was hesitant to select any of the institutions or individuals that I had come across. It was hard to tell if any of the would be looking out for my best interest. My mom then found Roberto online, and we met him at an open house that she wanted to attend. As with all the other real estate agents and brokers, I was skeptical of his ability to put my interests ahead of his. Im sure he could sense my skepticism, but he still continued to invite my mom and I to his office to run some numbers and explain the home buying process. Out of all the brokers and real estate agents I had come across, Roberto offered the best interest rates and the meeting with him was much more informative. I decided to go with him as my broker and real estate agent, and he did not disappoint. Anytime I had questions or concerns, he was more than willing to meet or talk on the phone for however long it took to explain things. My experience with him made me less skeptical of brokers and real estate agents. Also, I learned a great deal about real estate, taxes, mortgages, and credit scores. Ive heard that this process can be extremely stressful, however Roberto was sure to alleviate much of the stress and anxiety involved in buying a home. Robertos expertise and impeccable work ethic enabled me to close on my home two weeks early with the piece of mind that I was receiving a fair deal on my home. On the day that I closed on my home, he also helped me set up my surprise proposal to my fiance. The next day, he put me in touch with contractors to get quotes on some work I wanted done with my home. I was sure to get quotes from 3 other contractors, and sure enough, Robertos people were offering the best deals. They just finished installing a slider door, patching up my roof, and doing some other minor work on my home, and I must say that they did an amazing job.It may sound cliche, however, Roberto definitely treated me like family. Not once during this whole process did I think that he was not working in my best interest. I give Roberto my highest recommendation. He is honest, hard working, highly knowledgeable, and connected. So if you want to save money and be provided excellent service, contact my guy Roberto Pollorena.
Thanks to Robert my husband and I were able to find a home that suited our family, and that we loved! This was not our first home buying experience, but by far the very best! Before finding Robert, We had already gone through 2 realtors here in San Diego, I heard from each maybe 2 or 3 times and then never again. Our approved funding with Veterans United was not worth the other realtors time to be honest. We were only approved for $317,000 which can pose a challenge here in San Diego, when trying to find a home for a large family. After meeting with Robert he assured me within 10 minutes we would find the perfect home for my family. Robert became our realtor and loan specialist, and within 48 hours got my husband and I approved for $600,000 using a VA Loan. Robert worked day and night with us until we found the perfect home, and closed the deal in 21 days! My children tell me all the time that they love our big new house! Thank you Roberto Pollorena for finding our family the perfect backdrop for many memories to come and affording us the American dream of owning a home!
Robert was helpful throughout our search for a new home and made the effort to show us properties that matched our requirements. He was consistently in communication with us throughout the process of searching, purchasing, and moving in, and was especially attentive to detail. He went above and beyond what a normal real estate agent would do when clients are purchasing a house.
As a NEWLY MARRIED couple, my husband and I were looking for our FIRST HOUSE. With my husband being in the MILITARY and away for work, we were just looking to get an idea of the market and what would be available. We found some places that we were interested in and ROBERT immediately contacted us with all the information on them. From then on he was there to HELP US through the entire process. The best thing about working with Robert is that he is always available to answer any questions. There were many time we had to call him up outside of his work hours when we were unsure of things but he is INCREDIBLY GENEROUS with his time. Robert made the whole process EASY with his DEEP KNOWLEGDE and UNFLAGGING PATIENCE. Thanks to him, my husband and I bought our DREAM HOME while me being away. Would definitely recommend him to ANYONE interested in purchasing a house!
My husband found Roberto on Instagram, he was a VA Loan specialist and we are a military family. What we liked most about him is that he wasnt pushy and didnt call every week. Roberto said he would keep in contact every few months until we were ready to buy and thats what he did. What we liked best about Robert was his honesty. He worked very hard to make sure we got the best deal and got us in the house we loved while keeping his word. He didnt give us the run around. He also did everything in his power to make sure the deal would close. He kept us at ease the whole way in a stressful situation. I would definitely recommend him to my friends and family. With other realtors, you find them just showing you places that they would like your family to have, along with the ones you are interested in; he didnt waste our time with that. When its time to sell, we will be calling him for sure! Thank you for everything!
Robert got me an amazing fixed rate loan and got it done quick!
Robert is an amazing realtor!!! This is our first home and he made our experience a success!!! We would definitely do business with you again and highly recommend Robert! Thanks again!!! You are fabulous!!!
Robert is an amazing realtor, he found us a Gem, our beautiful home. Robert is personable and attentive. We had very high home expectations and he was able meet them.
Roberto is the most helpful and open agent I came across in San Diego! Very open upfront and worked on my request Sundays and evenings. Always coming back quickly on any inquiry. Thank you Roberto!
Robert was great to work with! Closed quick, answered calls and texts and emails with out hesitation- I can’t wait to work with him again
Roberto is the best! I didnt expect the home buying process to be efficient but thanks to Roberto, it was! He helped me with my credit, pre-approval, mortgage, and found the property for me! His customer service is bar none - professional, knowledgeable, considerate, and so on and so on. I cant say enough good things about Roberto. Thank you so much!
Robert is an outstanding Mortgage Lender. I totally recommend him to anyone. He takes his job very serious and goes out of his way for his clients
It was a pleasure and a blessing to work with Roberto Pollarena. A very professional and kind person, who put a lot of time and dedication when taking me around the different neighborhoods in San Diego and explaining in detail how the different areas are going through gentrification and the reason why it would be a great investment to purchase in certain areas. Roberto also helped with my mortgage loan and never pressured me at all to go through certain institutions he works with.Once I found the location I was interested in, Roberto was very diligent in getting me all of the listings and details to ensure he was steps ahead of the competition. Once I found the place I wanted, he took care of all the details and delivered a very reliable and professional close of escrow. I was very impressed with Robertos professionalism and his genuine interest in assuring I was completely satisfied with my final decision on my new place. The best part is that I wasnt just a number to Roberto, he continuously checks and makes sure all is well with the place and being that Im away often, he offers to be of assistance if something needs to be taken care of with the HOA or with other minor details.I cant say enough wonderful things about Roberto Pollarena and about how highly I recommend him for your all your real estate needs. Realtors with Robertos integrity are very hard to find.
Robert is my go to lender for all my mortgage loans. I can give him a client and not have to loose a night of sleep because he is taking good care of my clients. Looking forward to many more transactions together.