Ryan was awesome. He got to my house fast. He confirmed I lived at the residence and was super fast. He had the door unlocked in like 2 minutes. I was so relieved. Great job! The receptionist was also amazing. She was super positive and reassuring. I highly recommend Busy Bees!
Im not easily impressed but this service was exceptional. They were responsive in scheduling, arrived on time and prepared, courteous and knowledgeable, fast and efficient. Ill definitely call on them if and when the need arises.
Busy Bees Locks & Keys is an excellent company to do business with. No hesitation to recommend. Very prompt with scheduling and very fair pricing.Sean Patrick Kelly is fantastic.
Daniel was great. I rely on Busy Bee for all of me lock out/ rekey needs. Always reliable and swift. Excellent service!
Kyle was extremely professional, knowledgeable, nice, and kinda. We have difficult locks but Kyle never gave up and knows what he is doing. Thank you!
I just had a new fob made for my Honda with push button ignition. Busy Bees took care of it for about half the price I was quoted by the dealership and I was able to get an appointment that same day. The new fob is either OEM or otherwise indistinguishable. The process was really quick and they are professional, friendly, and willing to answer questions about the process. I would highly recommend going here for replacement car keys!!
Got a replacement key FOB here. Made appt for an hour to have it programmed and key cut. The tech arrived slightly late, but the actual programming and cut only took a few minutes. Was very happy with how smoothly it went and the price was much cheaper than what the dealer quoted me. The Kettner location is a little inconvenient in that you need to find a parking spot nearby, but it is the heart of downtown. A very positive experience overall and highly recommended.
Ebin was professional, and just a nice guy to boot.Great Job, I would/will call them again.--LD
Busy Bees the very best! From the time I called Busy Bee I cannot believe how Thomas was so professional and kind when I needed help since I locked myself out from my condo. He was very thorough in explaining to me step by step what the process would be. I.e. from the technician calling me and texting me when he was near to my home. Thomas gave me an approximate time when the technician would arrive. And he was true to his word.Then the technician arrived his name is Kyle. He is truly an amazing, professional, personable and very knowledgeable young man, and knows what he does. He went above and beyond and I was so very impressed by him!Thank you all for all your hard work. I will without a doubt refer your company who ever may need your service.
The technician Dan, showed up on time, assessed what we needed and had the materials to do the job on the spot. I was delighted that they were able to come out on a Saturday afternoon on short notice. He did a very professional job, went right to work and got the job done in less time than I expected. I didnt get assessed any unnecessary extra charges and it was actually significantly less than other estimates.Im very pleased with the service I received.Robert W.
Ebin showed up on time, got the job completed efficiently, and everything worked as expected. Thats the way its supposed to work. Very happy with Ebins performance.
We used Busy Bees a little over two years ago when we moved into our new home. They came out and changed all of our locks to work with one key. The service and quality was top notch.Recently, one of the locks had worn out and I had them come out to fix it. The technician fixed it and unfortunately, it broke about a week later.I gave them a call and the friendly customer service gentleman scheduled another technician to come out right away. The tech arrived, assessed the problem and fixed it in no time. All covered under the warranty and guarantee.I highly recommend using this locksmith for their services and professionalism. They do a great job.
Great company, and I’d recommend them to anyone. I’ve used them several times over the last 5 years. Fischer was great, and he took the time to talk through what the issue was with a lock on my front door, and quickly took care of the problem and also rekeyed another lock, all on-site. Great service and great pricing as well.Thanks, Fischer!!-Frank
These people were amazing! Daryl was awesome! Super fast and totally nice and friendly! Thank you again for rescuing us in the middle of vacation. My husband had lost the keys to our motorhome in the OCEAN!! Darryl had the exact key on hand and was able to finish everything in under 20 minutes!! Not only that, but he showed up to our campsite to do everything so that we didn’t have to unhook everything and tow the family and dogs to a shop. THANK YOU AGAIN!!!
Daryl was on time and very fast and efficient. Making the key was quick and done before i even knew it and from now on they are the only locksmith for me. I love my new key and feel like I can lose my key without a hassle in the future. Thanks guys. I recommend you all day all night.
Nick did an A+ job! Also the residential appointment was made and finished in the same day. I am very impressed and would highly recommend. Outstanding job to all involved. Thank you.
Great service, they programmed me a new car key in 20 minutes. I couldn’t be happier
My appointment was made and my Technician Ryan showed up at the time given. He was courteous and explained what would be done with installing a keyless pad. He completed the task and was very professional! He was great to work with and Busy Bees will be my go to locksmith.
Cindy took my call and was very upbeat and knowledgeable. She explained the process and sent Daryl Jackson out on the call. Daryl was prompt, soft spoken, and professional. He completed the task in a manner of minutes and left. Thanks for helping me/us get back to our busy lives!
Called at 9:30am on a Saturday and I had somebody within an hour to change the locks to my new place. Very good service! Very friendly! Fast and efficient. Recommend highly
Everyone I interacted with was really friendly and nice, they were all great guys! Daryl had my new Fiat key fob done within a half an hour and it’s better than the one that came with my used car. I will forever recommend them to anyone who will listen, and I promise I won’t get a key made anywhere else from here on out!
I called Busy Bees to install a new door handle and keypad. They were incredibly responsive. Fisher did a great job and made sure everything worked perfectly before he left.
Busy Bee Locks and Keys was able to get me a new key and clicker for my 4Runner the same day. It was less than half the price the dealer quoted me. Busy Bee is an awesome local business! My family has used them for years! Thank you Busy Bee!
I had some keys with a chip which I had bought before hand. I called one locksmith and he came out and said he was going to charge $165 per key, to pair them to my car. They wouldn’t give me the price over the phone. BusyBees gave me a price over the phone, were super professional, and nothing shady like the guy who came out to my house. Very, very happy with Joe’s experience and explanation of what he needed to do. Went the extra mile to cut my keys as “masters” when I only had a valet key with me. So now I have more keys that will lock the glove box, not just start the car. Thanks Joe!
Accurate quote, great service, fast and friendly. Four out of five stars only because there is no parking anywhere to be had.
Nicholas was so nice and helpful! He performed a quality professional job! I recommend Busy Bee Lock and Key to everyone who needs lock and key and door hardware replaced or fixed.Diana
All setup and work was done soefficiently and professionally yet on a very personalble level. They gave me confidence in their company even though I had never worked with him before.
As an owner of a San Diego Property Management company, I work with a lot of great vendors. However, in the Locksmith arena, these guys are the best - bar none! Not only are they knowledgeable and masters at their craft, theyre also nimble for same-day needs, always on time and you might even get a Gaelic history lesson if youre lucky enough to schedule Sean. The rest of the crew is just as good though: Dan, Chris, Thor and Adam - cant go wrong. Highly recommend.
I have been using Busy Bee’s for almost a decade now and they never disappoint. Great service and knowledgeable technicians who really try and help. I think it is an excellent value as well.
Ryan was very helpful and quick. He was able to come down and resolve the problem in a timely manner.
Professional, quick, and just great customer service! Reasonable charge for service and you just know immediately that they care about repeat business because they aren’t out to charge you “an arm and a leg”. I keep their business card in my wallet and on my phone!
From the start, everything was great. Adam was very friendly as he dispatched Jerry to my apartment to repair the broken-off key to my door. Very professional, reliable and reasonably priced. I would highly recommend them. SIX out of five stars! 🌟🌟🌟🌟🌟🌟
This is an excellent company to deal with. I totally appreciate their timely and efficient service, and I particularly liked how they kept us informed with texts and email. Busy Bees is a great example of how to run a business in 2021. Thanks!
Tony was a verry cool and exceptional proffesional and would not recomend any other lock smith i would also be using busy bee as my lock smith for my car from here on out thank u and all who helped me out
Daryl is y’all best technician hands downs from work ethic to customer service to knowledge I wouldn’t recommend any other then him
Thomas was very friendly and answered all of my questions. He was also very proficient with cutting and programming all of my keys. Thanks Thomas for a very good experience!
I got an appointment quickly for a spare key fob for my Jeep. On time, great pricing and done quickly. My new go-to spot for anything involving keys!
Angel was very pleasant and professional. Thor was AWESOME too !!I will definitely recommend Busy Bee. Thank you gentlemen, I appreciate you.
I just want to say that Cindy and Tony are excellent employees. Cindy and Tony are very professional. I would totally recommend Busy Bee to my friends and family.
This business is great. I have been here twice and each time the folks at the Kettner location have gone above and beyond the call to make my keys work. They also seem to give me more value than expected for my money. As a brand loyalist I will be back. Many thanks to Thorfin and Ryan and Cindy.
Marco was very professional. He was respectful and friendly. Will definitely use Busy Bees again if needed. And hope that Marco is te employee we get for the job. Thanks again Busy Bees and Marco
Solid. Trustworthy and a great crew. They can help with anything you need. Just call...
Kyle Parsons was the best! Super professional, helpful & effective time management. Satisfied customer :)
My tech was great. He got his job done and very helpful. I would return to the business if I lose a key again.
I could not have had a better person come and help he was profesional and fast with high work qualitys.
Excellent communication from first contact, arrival, and invoicing. I always understood what was happening. Kyle re-keyed three deadbolts in an efficient and professional manner. My highest recommendation!
Programmed my 2nd key fob for my car quickly, and for less than other locksmiths. Plus, I didnt have to wait several days for an appointment.
I locked my garage key in my car, in my garage and wasnt able to get in so I called Busy Bee. The rep on the phone was very sweet and attentive and quick to get all my info and get someone out right away for a fantastic price. I received text messages right away with confirmations and updates. Chris showed up right on time and was very kind, friendly and professional. He knew exactly what to do and was able to get my garage door open within minutes. I had a wonderful experience with Busy Bee and I would highly recommend them.
They showed up in a good time and did what had to be done. No complaints at all.
Amaziiiing service, really did everything in their power to help me out. Highly recommend
Fischer from BUSY BEES LOCK SMITH. was absolutely amazing, he got here in a timely matter, and he was just a very nice guy, he helped get our keys out of our dodge truck. He deserves a raise.
Alex and Chris were friendly, professional, and did a great job duplicating my car fob. Thank you both!
Sean was friendly, fast and had same day service. I will definitely use them again! ⭐️⭐️⭐️⭐️⭐️
I received excellent team service from the owners. Although they were answering calls and directing their employees throughout, they fixed my key fob problem and breathed life back into my backup key fob in a timely manner and at an excellent price. I would go back to them again. Thank you!
They were friendly & fast and professional. So happy I found this company!
He was on time and did his job quickly and efficiently.
The technician Ryan was awesome- nice manner and very professional and all the doors work better now
Kyle was great, reprogrammed my fob efficiently and shared his key wisdom openly. Very kind and professional.
David is literally sunshine in human form. The sweetest and nicest guy in a time of frustration, definitely makes the situation better! Busy Bees was so quick and charged a very reasonable price, nice to know there’s good people out there! Hopefully won’t have to use them again but if you’re in need of help give them a call!! Thanks again David!
Great service! Ryan showed up on time, he was very professional and efficient. When I called they were very friendly and got me an appointment right away. 30 mins before Ryan arrived I received a text. I highly recommend this company for their great price and professionalism.
My dead bolt in my front door would not open. Needed it removed from the locked position and replaced with new hardware. Busy Bee locksmith were very responsive and Nate came out to do the work. He was professional and did the work efficiently and the price was very reasonable. Would definitely use them again.
Kyle helped me rekey a residential property. He was professional throughout the experience. He showed up on time and was friendly. I was impressed that he checked in with me at every step of the process, notifying me of what he was doing and asking my permission. He was very knowledgeable and answered all my questions. He installed the LOCKLY Vision Smart Door Lock with incredible ease even though the reviews indicated that was one of the most complicated parts of the system. He was patient and made sure that the system worked properly. He also did a really great job working to make sure that the key aligned. It was a really positive experience. I’d highly recommend Busy Bee and especially Kyle. The prices were reasonable with the visit costing $134 with the service call, installation of the Smart Door, and rekeying of two locks.
Had a great experience at Busy Bee Keylock in Chula Vista making a second key for our Toyota Prius. The technician Tony had our smart key programmed and ready to go
From the moment I got off the phone I received a text with estimated arrival time. Young man arrived earlier than estimate easily identifiable, dressed professionally.Great attitude. He had come up from San Diego and it probably was quite a drive to Carlsbad. Was able to unlock my car so we could retrieve the keys in a timely manner. Price paid was what was originally quoted. Would recommend this team for all your locksmith needs.Scott
Angel from Busy Bees Lock & Key saved the day! Very professional and he quickly responded to my call.
After calling several other lock and key companys i called Busy Bees and discovered right away that Busy Bees Locks and Keys is day and night compared to its competitors. Busy Bees Locks and Keys truly understands customer service and the company values their customers.Tony is extremely professional, easy to communicate with and enjoyable to be around which made my lockout experance easy, simple and worry free, thank you Busy Bees!
Came quickly when I got locked out of my apt in the morning. Swift, sweet, and super helpful
Chris got to us quickly and we were in our car within 3 mins or less His customer service was awesome THANKS CHRIS
Very punctual and did very professional work changing 6 locks in an hour. I would not hesitate to recommend Busy Bee...
Busy bee made my seemingly huge problem feel like a small one as an amazing technician (Darryl) arrived early and replaced my truck key and had me back on the road on the same day and quickly. Highly recommend Busy Bees service and professionalism. They was better than expected. Thanks again Darryl and staff at Busy Bees
Angel was on time, friendly, and great to work with! I’ll be using Busy Bees again!
I had an emergency where I couldnt lock a French door to the outside of my house. Within 90 minutes from my initial call Alex was here, diagnosed and fixed the problem. Couldnt be happier!!!!!
The technician was on time, polite, and got the work done quickly. I will be using them again.
Marco was prompt, friendly, and skilled. I would call them again in a second.
Super fast and cheap service will be using busy bees exclusively from now on. Marko is my dude
Joseph nailed it. Great service and was honest and up front. Came in last second before holiday weekend and was still 100% on the clock. Thanks
They are amazing! Chris was extremely friendly and helpful. He setup my appointment over the phone in under 5 min. They kept me updated during the entire process which was super helpful. Kyle was on time and quick with the key retrieval. Highly recommend these guys.
Great experience from initial call with speaking to rep on phone to the field rep (Efrain)that fabricated the key. Thank you. Re: E-150 Ford
Ryan was professional, courteous, on-time and was good about my curious 4-year old underfoot and over shoulders.
Went to breakfast on Sunday morning and car would not turn off. Ignition was jammed up and key wouldn’t turn. This was a very technical and complex repair. The technician (Sergio) was masterful and a fine gentleman. Busybee had great communication letting me know when the tech would arrive. Very pleased with the service and professionalism. Highly recommend. Thank you Sergio!
I’m very impressed with the service. We lost our only key to our Prius. We thought we were going to have to have it towed to the dealership and wait days for a new key plus spend a small fortune then I found Busy Bee. They came to our house and created to new keys in under an hour!!! Great prices too. Highly recommend.
Marko was able to retrieve the keys that were locked in my vehicle. He was prompt and professional. This is my first time using Busy Bees and I was very satisfied so I will keep Busy Bees in mind for future services.
David did a marvelous job. He was very professional: explained what he would do; listened carefully to my questions and concerns and, in the end, walked through the house (5 doors/9 locks) to show me what was done. His friendliness and professionalism are qualities so appreciated when a home owner/renter is under stress!
Professional, timely and polite on a difficult job. Would recommend to anyone.
Excellent service, responded on time, with a great attitude. Thank you for the service.
The service was excellent. The advantage of corresponding via text messaging is that it is clear, easily corrected, not reliant upon fallible memory as in a phone speech conversation.The job description in the text was clear, each service itemized with accompanying price. Knew what the price was before the service. No guesses. Sergio, the technician sent, was prompt according to the previously agreed on time, very courteous, very competent, and with his more than a decade of experience succeeded very quickly in making me able to again drive my car, which gave me a great sense of relief. Busy Bees Locks and Keys Locksmith is awesome.Stan
Marko came quickly, did a good job, and charged us a reasonable amount. This was my second time using Busy Bees and I will use them again if needed.
Marco was amazing. He was professional & took time to explain how to reprogram my keypads.
I used busy bee’s to re-key my house and replace the key fob for my car. Both times I was able to get an appointment right away and the staff were professional, efficient, and friendly. Their prices are hard to beat. I will continue to use busy bee’s for any locksmith needs in the future!
Tech Ryan was efficient, professional and kind.Don’t call anyone else.
Friendly service! Even though I walk in without a facial covering during a pandemic, I was treated professionally and helped promptly. With my mask on, I sat comfortably while Kyle copied and programed my car key.Previously, I had been driving with a key and a separate remote. Now, I have been using this luxurious one- piece unit and loving it!THANK YOU!
Locksmith Dave from Busy Bees was nothing short of amazing! He was prompt, professional, and courteous, in explaining to me what he needed to do and then doing it. I couldnt imagine getting better service, especially at such a reasonable price. If you need a locksmith, Id highly recommend Busy Bees. Theyll definitely get my return business!
Great service, fast response, and great people. They gave a final price and they kept their word. I am definitely using them again.
I called today to repair my front door and the phone rep was very courteous and helpful. She found a time slot that worked for me. Joseph came out and had my door fixed within the hour. He was professional, knowledgeable, and friendly. I am highly satisfied with the service Busy Bee provides.
Someone tried to steal my 1991 Toyota truck. They were unsuccessful because I had removed the battery when I knew I wouldnt be driving truck for a few months. However, in their frustration at trying to get the truck started they trashed the ignition. My key no longer fit or turned, etc. Effrain gave me a same day appointment, arrived on time and spent one hour getting my ignition rebuilt/repaired! It works like a charm now, the price was reasonable, the service perfect! Thank you!
I would definitely use them again. I would’ve given five stars but I prefer to speak to people when asking for service. We exchanged emails back and forth where I explained I had a failed part (sent pictures) with my front door handle and they confirmed they had the part and was able to install the next day. The technician who came out (Sean K) was very professional and knowledgeable.Had I known I could’ve picked up the part and installed it myself I could’ve saved myself Some money, my fault I should have asked.
Very smooth transaction I called and within twenty minutes I was on my way.. cost me about 65$The reason I’m writing the review is because the woman on the phone was very helpful and attentive and the man who opened my car was also very helpful and hospitable.My experience: They gave me a quote right away within the minute. I decided to call around to beat the quote but every place I called, which was 4 others, were very tactical and would not give me a clear cut price.Overall, very pleased. 65$ sucks but that’s what happens when you lose your spare and lock yourself out within the same month.
Nic was awesome! Super friendly and helpful. He even offered to stamp our keys with the restaurant’s initials. Really helpful since I have keys to a lot of other sister restaurants and they all look the same. I’ve been using this company for a couple of years now and they NEVER disappoint because they’re always on point! On time, professional and every one of them has a great personality. From the phone call to the tech that comes to service. You guys are great!!
I was passing through town & made a quick stop, locking my keys in my car. Google showed me this local service, and they were super friendly, able to show up in about 10 minutes. 5 minutes after that, I was back on the road!