My experience with Empathic thus far has been incredible. They are informative, friendly and down to earth. Justin answered all my questions with ease. He is great. They also follow up regularly to make sure all is good! Love them!

Justin was very informative when doing our follow up call. He answered all of my questions in great detail and gave me great tips for our practice to succeed in getting reviews for our practice! He was very personable as well!!

Prompt, excellent customer service. Very thorough with great attention to detail. In just a month, Ive covered more ground than in the last year put together, Im very grateful for this service!

Very useful information on every call. Always willing to help and making sure you are getting the most out of your use. Also, great attitude and respectful of your time.

The Review Concierge business model is timely and effective--and it works! We have been paying tremendous attention to our online reviews for years, even being very proactive by asking our most happy patients to review us online and even providing them with a direct on-line link. However, you just cant help the fact that one unhappy patient is more vocal than 100 happy patients. Unhappy patients will go to the far ends of the earth to disparage your practice, while the happiest get on with their lives and tend to provide no useful feedback. The folks at Review Concierge understand these relationships and understand how to manage them to your benefit. This is especially helpful when review sights such as Yelp would must rather use negative information (they PREFER negative reviews). But as a business owner (and physician) we only want the positive reviews to reach the top. This is where Review Concierge can help. They know how to fix these problems, but more importantly, they are experts in developing new 5-star reviews so that we dont have to worry about the bad ones! If your are a doctors office or doctor, then take the plunge. The cost is minimal for the protection of your business that it provides. Make it work for you!

Since our company has started utilizing Empathiq we have had a great handle with our patient reviews. We are able to respond quickly to reviews as they come in. They have been a huge help with assisting us in responding to complicated reviews. They are a great group of people to work with. I would highly recommend this company for any of your business needs!

I have the utmost respect for Dr. King and what he offers. I was a person who was extremely frustrated because I did not have any significant diseases and was eating healthy and regularly exercising but still could not lose weight. Something was definetly wrong. Clearly it was the cleansing of the digestive system that got my body on track. I have lost 14 pounds and two sizes. I am 63 years old and am close to my pre pregnancy weight of 33 years ago. That is my goal. It is amazing what Dr. Kings patients accomplish. People with far greater problems than I had have magnificent sucess. My sucess is magnificent too. I wasnt able to figure it out without Dr. King.

Ive been working with Craig and Justin at Empathiq and I could not be more pleased with the level of customer service these gentleman provide! They will fly in from Utah to make sure your understanding and utilization of the program is successful. If you need to increase your reviews, call Craig or Justin!

Empathiq has been a valuable partner for our organization. Their customer service is outstanding and their products are intuitive and easy to use. I would highly recommend them to anyone looking for a straight forward approach to managing their online reputation.

Empathiq is fantastic! They have really improved our Google Business profile and the team is great to work with. I highly recommend them.

The staff are very helpful and responsive! Justin was wonderful! He answered all of my questions and carefully guided me through the training! I highly recommend EMPATHIQ!!

We’ve been with Empathiq for one month. Very happy with customer service and system. We’ve already been able to get some reviews. So far great experience.

Empathiq has an amazing staff that goes above and beyond to offer suggestions and tips for improvement! They are friendly and helpful. Great company!!

Wow! The team over at Empathiq is absolutely amazing! They take the time to understand the needs of their client and provide a customer service experience like no other. Ask for Justin... he will most definitely take care of you!

I am so delighted to work with Empathiq, they have been incredible. From the initial inquiry to the ongoing personalized support, every team member has been helpful, patient, and motivating. I have highly recommended them to my colleagues.

Very helpful staff, the user interface could be a little more user friendly. Overall were satisfied with their service.

I could not be more please with the services of Empathiq. They are extremely responsive and very timely in notifying me of posted reviews, often within hours of the posting. Their editors are terrific and help to provide a professional response to the reviews. Their technology is also top notch and their prices are outstanding compared with many companies that offer comparable services. I am very grateful that they are assisting to manage my reputation on the web.

Your people are great! You took the time I needed to understand how everything works and how I can improve my scores. The people I have spoken with have been nothing short of pleasurable and frankly much easier to talk with then i expected. many many thanks for having me as a client

As more and more review sites have emerged, Review Concierge has proved invaluable to our practice. As the inevitable 1 Star review has surfaced on us a couple of times, Review Concierge immediately identified it as the review was on an obscure site we had never even heard of. In addition they aided us in implementing the best response. Well worth the investment particularly in an environment where the patient can post whatever they please and we are limited due to privacy laws.

Empathiq has been great to work with, and their software is very helpful. As long as we do our part, the software really helps us enhance and improve our online reviews and reputation. And they are always there to provide support when needed.

Really great company. Peter and Eric definitely know the industry and have great advice for doctors and similar small businesses.

I have have found Empathiqs services beneficial, efficient and cost-effective. They and relevant and innovative. The support team, in my case Justin communicates well and is responsive.

You will not find a better company when it comes to online presence management. Healthcare specifically is a massive vertical that MUST keep an eye on their reputation. The ease of use of the system, the knowledge of the staff, and effort put forth from everyone in the company is truly commendable. I would recommend Empathiq to any provider or medical group who is up with the times, and understands the importance of having an attractive online presence. Imagine how much having a fantastic online presence will affect your patient acquisition!

Our company has been using Empathiq for a few years now with a more basic package, and have had fantastic customer service. Empathiq makes review tracking easy and centralized. We are excited to be upgrading to the full service package, and looking forward to seeing an increase in positive reviews!Justin has been our strategic rep most recently, and he has been great to work with as well!

Empathiq has been a great addition to our clinic and we are ever grateful. Highly recommend their services!

This service is like having a private IT professional helping you, the busy physician, manage all aspects of online reviews. This is an essential aspect of todays medical practice. I would characterize Empathiqs work as committed, with attention to detail and immediate follow up. I recommend them without reservation.Addendum 8-17-16: they continue to maintain superb service.

Weve been using Empathiqs services since 2015. Very responsive and continually improving their product. Good reputation management company.

They walked us step by step through the onboarding process to ensure we take full advantage of their excellent program.

I have been a customer for the past 2 years and I am still very impressed with their prompt, exceptional service. They offer a nice variety of plans at several price points. Review Concierge makes it easy for me to focus on my practice and monitor my patient reviews at the same time. Thank you!

Review Concierge has helped put my mind at ease knowing there is a conscientious, responsive, and highly effective service that can address the concerns surrounding libelous and personal internet attacks. They instill a sense of trust, empathy, and have demonstrated the highest ethical conduct. I would recommend them to any professional looking for a high quality service that can help you with reputation management; truly a class A business.

Ive used their service for over a year now. They respond to me within hours, always get back to you with a personal touch and professional. They have helped me manage our online presence in regards to reviews and ratings. Highly recommend!

Great company all around. They provide a great service and have even greater customer service skills.

Everyone has always been very helpful! I really enjoy working with this company!!

A most excellent service!! They not only notify you when new reviews are posted at a multiple number of websites, but they also assist in the removal of unfair reviews. I particularly like their providing excellent patient reviews, taken from multiple online ratings sites, for your website, particularly the ones that Yelp filters out. In that way visitors to your website are able to see all of those suppressed 5 Star Yelp reviews!Finally, I love the way in which my patients are able to visit their website, post a review, and then have it sent to the appropriate ratings website where it is needed most to enhance my overall review score.All of this for a very reasonable monthly rate that can be canceled at any time! Definitely a 5 Star Service!!

The are awesome!! Took me straight back showed me my x-rays explain to me all the treatments for my knee they were awesome I highly recommend them

We are so happy with the service. Highly recommend to all the practitioners.

Review Concierge has been an excellent tool to monitor what is taking place on the Internet in relation to my practice! The staff is very polite and they respond in a timely manner! I highly recommend them!Sergio Rubinstein

Justin has been so helpful, informative, and accommodating. Since starting my job with CORE in January, Justin has taught me a lot about Empathiq and what Empathiq can do for the practice. It is always a pleasant phone call when speaking with Justin.

Justin Hawkes, David Morales and the entire team at EmpathIQ have been great to work with! Anytime I have a concern, they are able to help me quickly and efficiently. Im glad I went with EmpathIQ!

I manage the marketing and online reputation for a large, 4-location/30 doctor clinic. I have worked with EMPATHIQ for the last year and I am pleased with their services. They serve as an extension of my one-man marketing team and I consider them crucial in the new frontier of digital reputation management. When you finally come to the realization the internet can be a large and scary place for your business, let EMPATHIQ ease your worries and take care of you.Special shout out to Justin Hawkes for all the help. Turns out I have been under-utilizing the resources and Justin, free of charge, spent an hour+ with me showing me all the wonderful new things EMPATHIQ can do. One of the more pleasant conversations I have had with a vendor in a LONG time. Someone get this guy a raise!

Justin has such a great attitude and is extremely passionate about the work he does!

There are many Review cos but only one Review Concierge with truly Concierge level services to make sure we are well cared for. Every Medical Practice and Small Business is unique Thanks Kaleb & team for going the extra mile for us at Americas Family Doctors :)

Justin is very thorough and really cares about his clients having a successful relationship

I love using Review Concierge. They are always fast to respond and I love the tools they have available. Definitely would recommend them!

Very Informative and easy to work with. Highly recommend.

Great company to work with, Megans constant care for the day to day life of our review program is helping our beyond our expectations. Thanks to Megan and Empathiq, Success TMS is now the #1 TMS provider in the state of Florida!

Great service, very helpful for building our business.

These guys do a great job at a very reasonable price, I use them for my medical clients and have referred others to them, and will continue to do so. 1st rate.

Handled an inappropriate review promptly and successfully. Would highly recommend using their services to maintain a pristine presence online

Services were fast, people were friendly and it was very professional in a pleasant atmosphere. I highly recommend them.

Dr. Stacia Smith, Orthopedic Surgeon in both Anacortes and Mt. Vernon,WA. performed a total knee replacement AND a hip replacement for me., In my opinion she is the Rock Star of knee and hip replacements, I have recovered very well, from both surgeries, and I can do things pain free that I had not been able to do for 10 years. I highly recommend this very competent surgeon, not only is she a rock star surgeon, she is a very nice, compassionate person, and you as her patient, know that she truly cares about you as a person! FIVE STARS for Dr. Stacia Smith of Skagit Northwest Orthopedics

I consider my eye care my greatest heath concern. I suffered from glaucoma since 2002. Dr. Vijay K. Battu has cared for my eyes since 2002. He provides excellent care and is always on top of my condition and treatment. I always get full attention and I never feel rushed. Appointment wait time is always reasonable.His office is immaculate, pleasant and his staff is attentive and helpful.

Love them! Just attended the Alliance of the American Dental Association Conference in Memphis, TN and recommended Review Concierge to the entire membership!

As an employee of EMPATHIQ, Id have to say it is one of the greatest places Ive ever worked. EMPATHIQs number one priority is the quality of the product and how it helps customers. EMPATHIQs prices are very competitive, usually costing 1/2 of what most competitors charge. The salesman are honest, customer service reps are kind and responsive, and best of all, the product works.Id recommend EMAPTHIQ to anyone.

Review Concierge keeps tabs on any /internet reviews about me. They notify me immediately and if a response is indicated, they aid in my doing so. They have been very responsive and I am very pleased with their services.

Your service has been awesome! Since my initial contact, I have consistently been overwhelmed with the communications, follow-up and feedback. A definite asset to help a practice grow.

Helpful & clear in responding. Effective work product. Pleasant and professional staff.

Reviews are becoming invaluable in our industry, and Reviw Concierge has been instrumental in helping us keep up with our reviews

Daily management of all those websites would be all but impossible.EmpathiQ does a great job alerting us to reviews so we can make the best use of our time by responding to our patients .

Empathiq is a very reputable, great company!

I highly recommend this service; very professional and user friendly.

Love the service! Works well---very easy to use!

I strongly recommend Review Concierge to all my colleagues for their oustanding job!

Great customer service and support good value

Seems like a great system. Look forward to using it!!!

Thanks for the great explanation of Review Link; this is great and super easy!

WAITED OVER 18 MIN JUST TO VERIFY AN APPT

Advanced DDS is the Starship-Enterprise of HighTech Dentistry !

Thank you so much!

Always excellent, direct, and timely service.

Great company!

Great service.

The great one

Good

Nice

I am happy

Great

Great!!

Fabulous