Wonderful experience every time I visit or need something. From Dr. Shulkin to the front office staff, they do every thing in their power to make you feel like you are the only patient/patron on the phone or in the office.

Just great. Had problems with hinge on glasses, not bought there not only fixed in 15 minutes but refused to take money. Next time I buy glasses it will there.

Dr. Shulkin is fantastic - patient, kind and very knowledgeable. I have been going here for well over 20 years, as do my son and husband. I will never go elsewhere

Had a small issue with the staff and the customer service offered but in the end it was all cleared up.

Never have I had such a poor optometrist visit as at this place. But first, let me say the Doctor there is wonderful! He was courteous, polite, and engaging. The staff there are another story altogether as well as whatever lab they use. My new glasses were to be in within a week. When we were told the glasses were in that week wait, it turned out to only be my husbands glasses. We ordered 4 pair total. They said mine didn’t come in because the insurance information was transposed so they had the wrong number for one of the pair! How they figured out the other 3 pair baffles me! They said they would put a rush order on them as I left them my old glasses to use as the 2nd frame. When I finally get a notice that my glasses are in, my husband got one a day later saying his 2nd pair were in that he had to return because they didn’t put the transition lens in. When we got there only 1 pair of mine were in and my husbands weren’t. They said it was a system error. The office staff appear as if they have no idea what’s going on. They ask for your name several times over as if they don’t pay attention the first 3 times they ask you. I’m now going on week 4 with no glasses!

I been going to North County Optical for over ten years. And, Ive always had a pleasant experience. Dr. Shulkin is very knowledgeable and has modern equipment which he uses check my eye health and dial in my prescription. I totally trust him and would recommend North County Optical to anyone.

Dr. Shulkin is very professional, knowledgeable, and friendly. He’s great at communicating and explaining why something is wrong (if there is). I recommend this office because the entire staff is quite friendly and really enjoy helping their customers!

I have been going here 20 years, never have to wait, friendly staff, and Dr. Shulkin is an all around good guy and knows his stuff, highly recommend them.

The doctor might be great. But stay away from Chona Tran. I have never encountered such an undignified individual who worked at such a well-merited office. This review is solely based on my experience with her, who happens to be a manager whom is supposed to serve as a liaison who reflects the heart and character of this business yet she has been the total opposite with her insensitivity and repugnant attitude.

Dr. Shulkin is wonderful! Ive been going to him for years. I have astigmatisms and that makes it difficult to get a good fit for my contact lenses, but he does it well. I have no experience buying glasses here, but I have been so impressed with Dr. Shulkin that I choose him to do my vision test even when I had to pay out-of-pocket.

Always a great experience for over 15+ years. Very knowledgeable, helpful, and cutting edge.

Our whole family uses Dr. Shulkin. He is fantastic!!

Worst place to get your glasses.Had very bad experiences with them, getting my sons glasses.they are not wiling to help at all. Even my insurance told me not to go with them anymore.