Fast response

They need to answer the phone

I will never buy HP product again! .Why? I bought a HP Pavilion laptop one year ago and I was thinking that I bought the best product, but It wasnt like that. The laptop hinge started to go out from its base. I brought it to authorized service center, but my guarantee was denied, as it was physical damage, but it is not true. On the laptop there is no sign of any kind of physical damage. I was waiting for the answer more than 1 month, and I still dont have my laptop that I payed more than 1000€. Im so disappointed and I will never buy HP PRODUCT AGAIN! The guarantee on hp products doesnt have any value at all. Now I can only hope that I will see my laptop again, even with all problems.

Good