My iPhone charging port was so dusty to the point where it would not charge. I took it in here and they cleaned it up within a few minutes. Quick, easy, and efficient. Highly recommend.
I took my Samsung S7 phone to 3 other places before going to A to Z. All said it couldnt be repaired, it wasnt the battery & I may need to spend $700-$1000 to recover my data. Francisco @ A to Z explained their process every step of the way. It turns out, a contact wire that the battery is connected to broke; he installed a new battery & everything is working just fine & all my data is intact. I highly recommend; its obvious Francisco cares about his work & showed a lot of integrity!!
Wow wow wow! I got a chance to meet the Big boss today and his company is definitely a reflection of him. He and his employee Justin were very kind and knowledgeable and got me out the door with a beautiful screen protector for a very affordable price! I would definitely recommend A to Z for all your phone repair needs!
I was so impressed by the wonderful service & honest ethics shown by Julia! She also replaced my screen that had cracked. Prices were fair too😊
The young woman helped me was very friendly and very helpful. Overall a pleasant experience. And, not as expensive as I thought it would be.
Customer service was top notch they help with my screen protector and case, let me try my case on to make sure I liked it before I bought it. Definitely will return again ❤️
This is the first time that Ive had to have my cell phone repaired. A to Z had the best prices compared to other repair stores. Id like to specifically call out Justin. He was extremely courtious and worked very efficient despite being the only person in the store. He had me in an out in an hour with a brand new charging port on my iphone 6s+. Thank you Justin for the outstanding service.
More geared for fancy female phone cases.. fyi guys
I highly recommend this place. After I went to a different place that didn’t put an original apple screen my phone cracked instantly. I went here and they did a good job and my phone dropped again and it didn’t even crack. So this place is the best please don’t go anywhere else. The people do a good job and make sure everything is good!
Excellent and knowledgeable employees. They know what theyre doing. Very happy with their services.
I dont believe how good Julia at A to Z Wireless was my phone didnt work I was told had to get a new one I hadnt paid off my old one insurance doesnt cover squat I was miserable. So I went to the T-Mobile in Mission Valley because they are open till 9 expecting to have to pay $300 to get a new phone and lose all my pictures of my dead dog my dead mother and all my music. Kelsey from T-Mobile recommended that go across the way to A to Z thats where the Manager Julia she took care of me as if I was a King of Saudi Arabia. She went out of her way to find the part Im missing took it apart found the part from another old phone put it back together in less than 15 minutes and charge me $15 dont waste your time going anywhere else Mission Valley A to Z Wireless tell your friends
This was my second visit to A to Z Wireless, and I was pleasantly and immediately met by a friendly, helpful, experienced staff again. Im not hard to please, but the service here deserves recognition. While I was there several people came thru getting great service!I called ahead for a screen protector for an older phone, they had it in stock and installed on the spot and perfectly.I didnt notice the back glass was cracked until I arrived and took off the case. Again, they were able to replace it in 20 minutes for a very reasonable rate. My phone looks brand new, and I only spent $60.00.
Super helpful and friendly service. Fixed my phone screen and camera in less than an hour!!
On Rue deal Tennessee so good for people watching. Wines are good but a little pricey. Wait staff efficient. Used to be much friendlier staff but times change although Present staff not rude. Nice ambience
Went to them two months back for a screen replacement on my iPad; they quoted me a bargain price and said it would be an overnight job. Got a call a few hours later saying they had broken my home button and it would be a week for a replacement part. Part comes in, they replace my screen, good to go... and then the glue holding my screen comes unstuck that day. Goes back in, they say they’ll use “the good glue” this time, and it stays... but the screen’s colors are much duller then the official screen was, and my new Home button has no touch ID.Against my better judgment, I checked in to see if they could replace my partner’s phone battery (it’s a crisis and they’re close by); they tell me they can’t unless I’m okay shelling out an extra $200 on top of the cost of the repair for a replacement screen in case they break that. What kind of business says “can you pay to replace it if we break it?”Stay far away.
I want to say that A to Z Wireless is the BEST cellphone repair shop in the county! They were very efficient and very swift with the repair as well. I also purchased a better case for my phone than I had prior. 2nd to None! Hands Down👍👍
Fast service, reasonable prices, and great customer service. My dad came from abroad and his phone broke, they gave us a fair price and took care of it right away! Thank you so much! We’ll definitely be coming back for any of our future repairs (although I hope I don’t have to but you get it)!
They did a great job really cheap with outstanding customer service
This location was so understanding of my time, and quickly make me feel I was top priority!! Went in due to my phone battery not holding a charge. They were able to assist me quickly once I dropped it off. The attention to detail and willingness to provide such good customer service is appreciated! Employees know how to guide you through whatever issue you may have with your phone. They also have a ton of cute phone cases!!
THANK YOU JUSTINThought I was gonna have to get my whole phone replaced (what Apple said) to fix the charging port. Justin fixed it fast and for a great price. Now I can do this overlanding trip with confidence!
I have used A to Z several times for phone repairs. They are always very helpful and knowledgeable. Justin C helped me this time with an issue (straightforward repair/battery replacement) that Apple said was not repairable. They do good work quickly and at very reasonable prices.
I wanted to take time out of my day to thank Martin for providing me excellent customer service!! He went out of his way to find the best case fit for my phone even when he was busy working on repairs! The best part about it, is he showed no sign of stress or him being overwhelmed and continued to manage everyone’s needs!I’ll definitely come again just because of Martin!
We had purchased 5 new phones from a major carrier and got completely ripped off on cheap screen protectors that simply fell off within days. Justin at the Mission Valley A to Z store took amazing care of all our phones (curved screens and all) at prices about half of what the carrier was charging. The job spanned multiple days (did I mention that curved screens are a pain to cover with screen protectors?) and Justin was a extremely professional, pleasant, and courteous throughout. He took great care with our shiny new phones and was a joy to work with during the crazy holiday season!
I went into this location and what can I say. Their customer service and level of experience by far surpassed my expectations theyre able to help me with all of my needs. My phone was fixed in a timely manner and I cannot believe how affordable they are. I would recommend A to Z Wireless to anyone. The gentleman in the location was absolutely empathetic towards all of my needs.
This place was great and I really liked the quick turn around. My IPhone shattered, but they brought it back to life, just like new in a little over an hour. Wow!!!
Good prices. Have come here for years and they always take care of me! Best phone repair in sd👍🏼
Super fast! Super helpful!Highly recommend everyone to come here for all their cellphone, smart watches and tablet needs!They fixed my iPhone X screen in less than 20 minutes, walked away with a new tempered glass, battery iPhone case and protective cover for my Apple Watch! They have it all hereJulia is the best!
I absolutely must put a big kudo for Robert from A to Z in the mall. I stumbled across his store out of curiosity for my own needs. Not only did he help me, but Took the time to give my mother and myself secrets to sell on the apps outside and how to do this. I appreciate this so much. Youre wonderful. Thank you Robert for your truth and help.
I have been going to them for a variety of things since they opened. The owner helps me get the items on a timely manner, if not sooner. Julia always does a great job, especially a pro with the screen protectors. Robert was informative and kept it simple.
Have been to A-Z wireless multiple times and they always provide exceptional customer service! Julia repaired my screen in just 20 minutes and is always friendly and super helpful in answering my questions whenever I stop by. They also offer an excellent selection of colorful and fun accessories! I highly recommend A-Z if you’re looking for a trustworthy location to repair your phone!
I originally went to another cell phone repair company and they were out of stock for a new battery. They referred me to A to Z and I could not been more happy! Amin and Justin were very professional, knowledgeable and patient.. They also gave me recommendations on preserving the life of my new battery. They are awesome! Thank you for the exceptional service!
Awesome service! Went in to have a screen protector placed on my brand new phone, the specialist caught a defect I didnt catch in my new iPhone I purchased less than an hour before. I was able to return it thanks to his help. And of course came back to have him apply my screen protector. Fast screen application and great service. Definitely recommend.
Great service. Amin was diligent listening to my concerns about the screen the store had previously installed. They replaced my screen with no extra cost and fast service. All items guaranteed. Very pleased with the experience.
My friend and I received amazing service the moment we stepped into the store. The gentlemen were attentive and very helpful. We both now have protection from on our phones and new cases! I’d recommend A to Z wireless to everyone if I could!
Walked in the night before and left it by accident, but when I came back the next day they were so welcoming and super helpful! They took their time explaining the cases and accessories that I needed help with. So much yes!!! And while you’re waiting you’re in the mall so you can watch a movie or shop. It’s super perfect :) def come check it out.
Good selection of cases at pretty cheap prices. Much cheaper and a better selection than the carriers. There are better prices on the internet, but then you have to pay for shipping.Whenever you buy a protective screen, they put it on for you. Their customer service is top notch. The staff always greets you when you walk in and gives you friendly advice without over selling. Ive also seen them repair phones and they seem to do a good job.
Whoa so cool. I went to Macy and found this store at the perfect time. I needed a screen protector and iPhone bumper for my device. The young man was calm and confident and very helpful. Top notch service by him. I forgot to ask for his name but thank you.
Excellent service and experience at A to Z. Justin was able to unlock an iphone, swap out a screen from one iphone to the other, and install a battery and screen protector for a total of $53 which included tax. He was nice, informative, professional, and explained everything. I will definitely come in again. Thanks for making a tough day so much better. Appreciate your time and help.
Great service. Had my battery replaced here. Great prices. In and out in 20 mins.
I had great experience with the store. The guy Justin is great at what he does and I promise no one will leave the store unsatisfied.Very Satisfied Customer~Dominique ~🙂
The staff over here were awesome! Super friendly, quick to help when I had questions, and even put on my screen protection, case, and hook for me. All with a smile and friendly disposition. Thanks guys! Will definitely be back when I want another case.
The gentlemen working here are very helpful and knowledgeable. Came in for a charging port but instead they saved me money by investigating and found out it was just really dirty and got my phone charging again. Thank you both very much!
Every time we need any type of service, whether it’s purchasing a phone, any accessory, or repairing our broken phone screen A to Z provides great service. They are fast, friendly, and affordable. Totally recommend them for any of your cell phone needs. Wouldn’t go anywhere else. Thanks A to Z team.
I will forever come back here!! The customer service is great, Rob made everything simple, easy and made sure you didn’t leave until satisfied. HIGHLY recommend this place to get anything for your phone fixed, screen protectors etc.
Robert was able to fix my galaxy s6. I thought I was going to have to get a whole new phone, but they were able to help. These guys are great! Quick, attentive, knowledgeable, and reasonably priced.
I got my iPhone 8 Plus shattered screen fixed here and Justin did an amazing job! Looks brand new and they testing everything in front of me to make sure everything works! Customer service was outstanding as well! Highly recommend coming here.
Friendly staff, clean and cool. Eager to help
Great customer service. Justin went the extra mile to help us! Will definitely come back when in need of anything for our phones and electronics.
Great experience. Very helpful as well. Variety of cases and screen protectors. Awesome customer service!!!
The clerk was nice. Bought a screen protector that they affixed for me in store on 7/3 and then started peeling off on 7/11. What the point is this $40 screen protector now if its not even sticking on?
Great customer service. Phone was repaired in under 30 minutes and it looks good as new. Would definitely recommend.
Awesome service and and beautiful end result. These guys will give you the best of the best and do their work neatly. Best phone screen repair I have ever had. Thanks Justin and Julie!
Saved my girlfriend from having to buy a brand new phone or $300 Apple repair fee by replacing her phone screen for $65! Super friendly and fast service! Would highly recommend.
Amin was extremely helpful and answered every question I had no matter how stupid it was. He helped me from start to finish and was the one of the most pleasant experiences I have had. Would most definitely recommend.
The gentleman who helped us was SO PATIENT, FAST and amazing pricing. Love it he even fixed two other issues on my phone that we didn’t even ask for!!! This is the picture of excellent customer service. Thanks A-Z !!
I came to the store just minutes before closing and got my iPhone 8 Plus repaired in just minutes without question I also received great service and was very please with my visit. I received the help Justin and Julia. They also have a huge variety of different accessories for different devices.
On November 23 walked into your store before going to our phone store to see about my husbands Note 8 phone repair, the housing for the charger no longer fit the charger. ROBERT took a look and pulled out dust and wholla the housing fit again. So amazed we had to buy a case to thank him.. Robert saved us replacement fee from our phone server.Thanks so much Robert!!! you are what customer service is all about!!!
Very good service
Kit was awesome! After being told a few times my phone couldnt be fixed, she was able to fix it in minutes. I had 2 phones repaired perfectly and quickly. Excellent service!
Found the case I was looking for. Hard to find an S10 5G case. Thanks guys ⭐⭐⭐⭐⭐🙏
I went in because my Samsung galaxy s7edge was not turning on. They were so helpful and so patient. Julia worked above and beyond to make sure it was just the battery and not something else. Very fast. Coming here next time every time. Thank you A to Z wireless
Got my phone fixed during my lunch break. Great service and friendly representatives. Would definitely recommend !
Excellent service. Knowledgeable and ready to help you as soon as you step in the doors of A to Z. I came in to fix my cracked screen and came out with a new looking phone, new screen, case, and screen protector. Definitely recommend coming here.
This place is not a good place if you wanna get your phone fixed. I got my iPhone7plus fixed and the next day I dropped it inside my house only 4ft from the ground and it instantly cracked. I then took it to another place near Downtown and they fixed it and couple months go by and I accidentally dropped it again, but from 10ft off the ground on cement and it didn’t crack at all. So this place is not a good place the price is not reasonable for cheap screens. I’m dissatisfied in this place!!!!
A to Z Wireless is amazing! I love them. They are great for cases but best at placing clear stickers or protective glass on phones. Super highly recommend!! They also help with cellular product and solution questions even if they dont have a part, sell you a part, or the like. Big hearted staff. Major kudos and please never go out of business. When family visits me from out of town I take them there if they need cellphone stuff, or recommend them to all my friends. In the AMC Mission valley Westfield mall now to Outback Steakhouse.
Brandon was so amazing he is so kind and very knowledgeable with cases. I would highly recommend visiting AZ wireless for any phone services needed. I would recommend dealing with Brandon he will make sure your experience at the store is 10 out of 10
Know their stuff and very patient and helpful.
Irma is incredible ! Called 30 mins early to get my phone fixed and she did it in less than 10 mins !! Excellent customer service and a very nice girl !! Thank you !!!
Justin was very helpful. Not only did he fix my cracked screen but he also help me access my information on itunes and made sure I didnt leave the store without having a working phone. Thanks!
People are friendly but its very overpriced
Got a case for my iPhone Xs. Great selection. Friendly service. You’ll find what you need 😊
(Amazing prices) also, great customer service The guy who helped me was (Martin), he helped me find a pop socket that matched my phone Case and was very helpful even though it was Very close to closing time .
They helped me recover my data from a galaxy s6 phone with a broken screen by hooking it up to a screen they had and intiating the built in data transfer. It took a little under two hours and I have all of my memories, themes, and organization back. However, during the process the back s6 was damaged and if I ever wanted to replace the screen and use this phone again I will have to deal with it. Everything but the screen was like new before they took it apart but now the back is wrecked.
Amazing help! Phone was stuck in safe mode due to volume button being stuck. ATT store, best buy and repair shops were left me with the option of a new phone or new screen and frame($230). Gentlemen helped me immediately while dealing with other customers, fixed the button in 2 minutes(stuck on waterproofing grommet). Charged me 5 dollars! Will always come back with any issues.
We came in to get a phone case right before they were closing and Justin was kind enough to take time to help with my new phone. He stayed past closing time to transfer my contacts and pictures while assisting other customers. We really appreciate all his help!
Good place they fixs my phone they had the parts that was needed when every where else said it would take days good place
Very good service!! Owner is super sweet. 10/10 recommend, they listen to the same music as me so that’s pretty cool!
Robert was amazing ! His customer service is outstanding. He caters perfectly to your needs. If you need a phone repair I definitely recommend this place.
Great service and prices. Went here to fix my daughters phone several times. They have been great.
This place is so fast and the prices are the best I’ve seen. I shattered my iphone6s and thought it would be 100-200 to fix. They had 2 options a $75 and $95. I did the $75 but later in the week I decided that the $75 color wasn’t as sharp as my previous phone. They redid my phone and put the $95 screen on it. It was also only ten bucks for a glass screen protector. Would highly recommend this place to a friend.
What a great experience! I was in town for work and was looking for cell repair spot and this is it. Amazing customer service, and they will get you in and out. Go in and ask for Justin or Amin, and they will get you right.
They have great stuff here. I was in such a rush that day that I regret not buying the case I was looking at for my phone. A lot to choose from. 👍
Smashed two screens, slightly cracked one, and ruined a battery on my phone. They repaired all of it each time with fast friendly service and low affordable prices. Thank you Julia And Roberto. I appreciate the help.
They Were incredibly helpful and knowledgeable.The fact that Best Buy referred me to them as the “go to” place, speaks volumes!Highly recommend!
I always come here and am always extremely happy with the customer service and how quick they are. I send everyone here!!! Today I had Julia and she was super friendly and educated me on screens. Thank you!!!
It is a very welcoming place, employes are great and the service is even better...
This is a first time Ive used the yelps system to find someone I can trust my lovely cellphone 7plus..It seems to be a pretty common problem that all the old iphones have, at least this is what a google says, its dying battery! It was really irritating, my iphone didnt even last for more than three hours, and Im not even talking about playing any videogames or watching a high res movies!So, did a little bit of searching Ive decided to rely on the company based on their reviews (remember, everything is relative) and I made the inquires to a bunch of companies to get a quote for this repair. At the end my choice fell on this company... Well, I have to admit they did a pretty good job, even showed me the new battery for my iphone before installing it. After replacement I noticed on the case a scarcely visible scratches, I cant exactly if they were there already or no, so.. I wont judge nobody..But lets summing up my little experience with this guys. They are really prompt with the response time, their quote was accurate with no surprises but I had to wait more than hour for the work to be completed, and these microscrathes, BUT - overall I left satisfied with their services and I will definitely use them if anything happens with one of my cellphones.
Employees are Friendly, Experiencedgreat service that’s on time
Joey is a life saver!!!!!!!!!! I am so thankful for him!!! My phone was bend and the screen was cracked but he was able to fix the screen and my phone!!! I really thought my phone was done but I’m so thankful for this place! Amazing customer service from the moment you arrive! Friendly and efficient definitely recommend this place!
Justin and Julia were awesome, they were very helpful and knowledgeable with a duel sim tray issue on my Samsung S8+! I highly recommend using this business with any and all phone repair issues! Great crew!
Amazing customer service, 10 out of 10. It was done super fast and they used really good products!
Have been a long time customer at this location and have always had amazing service and today was no different Came in today to get a new Charging port and was greeted by Robert who besides being helpful and extremely friendly he took it upon himself to check if I actually needed a new part wich he found I didn’t I just needed a cleaning wich he did for me. He saved me money and gave me amazing service I will definitely continue to recommend this location.
Didnt fix my phones Bluetooth connectivity, and to hurry and get me out of his hair, he told me some story about how it was a bunch of Androids affected because of Androids recent update and that i would just have to wait until the next android update. said he read all about it on Android forums. i came home and googled it in a variety of ways, and not one single iota about it. and the most recent hit that WAS somewhat similar to his lie was from 2016. i even Googled it with my phones make and model. NOTHING. and my carrier told me an Android update wouldnt have caused this Bluetooth issue. not sure how reliable their intel is though. half a star. actually, -5 stars.
Ari is a fantastic manager, very helpful and is more than willing to listen to the consumer. I appreciate the time that was taken to handle my situation. I highly recommend the location just make sure that Samsung phones are compatible when unlocked from specific carriers. I hope to do business with them soon.
Julia and Justin are super helpful! Highky recommend coming in. What amzing customer service i received. Thank you both again for helping me with my phone.
Come here all the time after every time I buy phone . Always satisfied with purchase case last till I trade phones
Got my screen repaired here about 2 months ago. It worked fine for these two months and then suddenly much of the screen became unresponsive so most of my keyboard didnt work... I was in Europe when the screen became unresponsive so not only did i have trouble accessing my email and bank accounts but regular texting became impossible. Had to wait to get back to the States to get it repaired by apple. my advice is pay the extra money and have apple repair it right the first time for a little more instead of paying less to these guys
Brought my phone in to have the charge port repaired. They said I had to replace the cellular and data antenna in addition to the charge port as they were on a single part. They cracked the screen in the process of the repair and charged me for a new screen, although they claimed to have given me a good price on the new screen. The new charge port worked fine however now it randomly drops calls and can barely connect to a Data Network. Took it back in four separate times and one time an employee admitted they used parts from her broken personal phone to make my repair. They also pointed out after the repair that the key feature of the phone, the waterproof aspect, was forever destroyed. Spoke to the owner / manager and he admitted to using the employees personal parts during the repair but still refused to refund my money. Sleazy outfit. U PDATE challenged the charge with my credit card company. They lied and sent pictures of someone elses phone showing water damage to the credit card company to avoid refunding my money. These guys take sleaze to a whole new level
Everytime I go in they take care of me and see that I am happy when I leave. Would recommend this store to anyone with the need for phone repairs, screen protectors, and cases. Love this store!