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Accredited Interchange
350 Tenth Ave fl 10, San Diego, CA 92101, United States
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Accredited Interchange

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Sa
Review №1

I work with this company and am blown away by their professionalism. They are more responsive than any other processing company I have ever worked with in the past, and I get to talk to real people on the phone. They took the time to learn about my business and it shows any time I need to call in for something. 10/10 across the board. I have recommend their services to all my friends.

sa
Review №2

I highly recommend this company, very responsive and efficient. Pricing second to none.

Er
Review №3

These guys are great! Been working with them for about a year and have been extremely pleased with the results.

lo
Review №4

Highly recommended merchant company. Super friendly and easy to work with. Very professional and helped with all my needs. Employees are kind and helpful.

Mi
Review №5

Great company with great pricing! Highly recommend!!

G
Review №6

I was most apprecitative of the knowledge and comparison knowledge of the competitor given to me. They gave great service and spent took countless phones calls to ensure our roll out was smooth. Highly recccomended. GT

Ma
Review №7

Great customer service. Highly recommend for merchant services.

Da
Review №8

This is the worst company I have ever dealt with!! I have been trying to reach someone since April via email and phone and without any response. Now my contract is over with them and they are continuing to charge me. Do not do business with this company!

Je
Review №9

These guys are a ripoff... Definitely dont recommend them... They lied and left me in debt and wont even pick up the phone

Mi
Review №10

I always like to wait several months before doing reviews just to make sure that no surprises arise after the honeymoon phase. So far I could not be happier with the services of Accredited. I love my new Point-of-sale system and so does my team. Its great to have updated hi tech equipment to organize my business while still actually saving money.

St
Review №11

I just want to say wow! This place really makes you feel like family. Customer service is amazing and they really go out of their way to educate you on how merchant services work and how fees are accrued. Accredited Interchange has changed the way I view the merchant services industry. If only there were more companies that shared the same vision.

Ke
Review №12

Been looking around for some cleaner options and really appreciated this one. Had a good time connecting with them. Really polite and understanding of my questions about those damn hidden fees or changing rates in the market. Just from my first few experiences but five stars for now.

Jo
Review №13

I have been using Accredited Interchange services for all of my businesses for the last 5 years and have had only positive experiences. My ability to generate and email invoices while having payments linked to my bookkeeping software has been very convenient and makes my business run smooth. My agent always answers the phone when I call too.

ma
Review №14

Ive been with Accredited Interchange for several years now and I love them. They have done everything right and worked very hard to keep me happy. I purchased my own equipment a few months before signing up with them and they were very understanding with my concern on waisting money so they reprogrammed it. Then when the chip card was required they sent me a free machine to use that was set up to accept those cards. My fees are not excessive, and I plan to stay with them for years to come.

Ch
Review №15

I have been in business for over 20 years and have worked with multiple companies for my ability to accept credit cards. When I first met Landon, my Accredited rep, I was over paying for credit card fees, was locked into 2 leases for machines I dont even use and I was unable to get anyone on the phone to help me out. Landon literally cut my fees in half and helped me to negotiate and close out my terminal leases. Every time I call Accredited I am able to speak to a human, not a machine, and all the promises made by Landon have been met. This company is by far the most professional and courteous credit card company I have ever worked with. I would recommend them.

Du
Review №16

I just switched my mobile processing to Accredited Interchange 6 months ago. So far everything has been great! Theyre cheaper then my old mobile processing account that I was using with Square and the mobile application is a lot more user friendly. The decision to work with Accredited Interchange was the best decision Ive made for my business this year.

ph
Review №17

Good service and rates are low. Happy with the switch. I was hesitant to switch because I was called by Accredited Interchange and they explained everything to me over the phone. I normally do not accept phone solicitations at work but the caller was very convincing. I scheduled to meet with their salesman thomas and he was very helpful.

Iv
Review №18

This company has been very good to me and good for my business. My costs for accepting cards has dropped significantly and my POS software is very easy to use which makes it very convenient for training my staff. Customer service is great too. I would recommend this company to anyone.

Mu
Review №19

My Agent/Representative Thomas Cody is very thorough. He contacts me right away with any issues or concerns I may have which makes me feel very secure using this company. Also, I am very satisfied with the services and rates. I get approached weekly by other merchant companies to switch to there services but no that has been able to beat my rate. I will be staying with Accredited Interchange. They match proposals anyways even though I have not had a better option to show them so far.

Ja
Review №20

Im a personal trainer, so 95% of my clients at my gym use auto pay debit transactions. Before upgrading to the interchange platform with Accredited I paying an arm and a leg in processing fees with my bank. Since I switched to using Accredited as my interchange provider in 2014, Ive saved about almost $2,000 a year in fees alone. Not to mention the free supplies they provide. I have been very pleased with my experience thus far, and i look forward to continuing with Accredited Interchange.

Mi
Review №21

Outstanding customer service. Dedicated to customer satisfaction. Everything was easy to understand. No Hidden secret mathematical formula. I was thankful for a very simple process.

An
Review №22

I own a small business and recently switched my processing to Accredited. I had no idea how much my bank was overcharging me!!! The agent answered every one of my questions and ended up saving me almost 50%. I also got a new terminal that is way easier to use. All in all, Im incredibly pleased with them and cant wait to put all this extra money into projects Ive been waiting on.

Tr
Review №23

I own a couple locations to a hair salon franchise, but I work 3 jobs. An agent from accredited interchange came to my place of business at 8pm to meet me so that we could discuss doing business, and I liked the way the deal sounded so I signed up. The problem with my schedule is that I can only manage my shops during odd hours. The agent was amazing, he showed up at 8pm again on a Friday to take care of one location, and was at my other location the next morning, SATURDAY, at 8am to set up the other location. I admire his dedication. Its been one month so far and my first statement came back $120 cheaper for one location, and I saved just over $150 the other location. All around working with accredited interchange has been a great experience.

Ve
Review №24

They always take my calls promptly and assist when needed. It is nice to not have to deal with long hold times and automated systems. The customer service in the best in the industry.

Ro
Review №25

My rates have not been raised in over 4 years. I have had to replace my credit card terminal several times due a bad electrical socket and they always send my replacement the same day with no questions asked and no extra cost. Accredited has made it very easy to not worry about this particular aspect of my business.

La
Review №26

Great payment processing company! They have proven to be dedicated to finding me the best rates possible and didnt try to scam me like all the other companies Ive ever worked with. I have known my agent for a couple of months now, and he consistently impresses me with his industry knowledge and eagerness to help me when I need it. My business is small, but they always treat me like Im their most valued client when I call the customer service line!

Si
Review №27

I am extremely happy with how well your company has taken care of me. Definitely the best rates ive ever had and I do not plan to ever change to another company. Thank you accredited!

Bo
Review №28

Thank you Accredited Interchange! Finally a company who can keep their promises. Not only am I saving money on my merchant account but my business is much more streamlined from the Point of Sale System they supplied me with. I am saving so much time that I have cut back on my own hours. Saving money AND time!! I could not have done it without you Accredited, your sales Agent Travis is great and I think you should promote him. Thanks again, 5 stars!

Je
Review №29

It has been a pleasure working with Accredited Interchange. Its nice when a Merchant services company keeps their promises. Customer service is great, I am saving money every month as agreed and my local agent checks in on me every month or two. Great company with a great team.

Co
Review №30

This company is great. They have been very good to me and the customer service is the best in the industry. My fees are less they they have ever been and the monthly statements are easy to understand.

Ro
Review №31

I received my 1st statement today and boy was I impressed! The fees are actually lower than what was promised. I saved over $400 this month already. Thank you Erik G, you are a worthy account manager. I am here to stay.

Ma
Review №32

This is the 1st MS company that was able to link up to my invoicing and calendar software. My business is much more organized now and it saves me time. Erik is very professional.

Jo
Review №33

Chris was knowledgeable and easy to work with. He gave me great recommendations, answered all of my questions, and helped lay out a clear, concise gameplan for my needs. I couldn’t be any happier!

Mi
Review №34

I have been processing with Accredited since 2016. As soon as I met with their field agent I knew I was in good hands. I value my companies longevity and security they offered both. They are always here for me when I need them. I would highly recommend them to any business owner.

Ca
Review №35

Thanks to Accredited Interchange I just took my first vacation in several years. My POS system has organized my business so well that I do not have to work as much and I am saving over $400 a month from my old credit card account with my bank. Erik G. is very professional.

La
Review №36

The competitive advantage program is great. I have received several proposals over the last few years and Accredited Interchange always beats them. The last two proposals were actually going to make my fees higher because the agent was hiding fees and being misleading and Accredited still made some adjustments to my account even though they did not have too. I dont even shop around anymore.

Am
Review №37

I have been working with this company for the last two months and they have already saved me over $500 from my previous merchant services provider. My agent Landan was professional and courteous and all promise made were kept. I have already recommend this place to several of my business owner friends. Thank you Accredited Interchange for everything you do.

Na
Review №38

I recently replaced my old point-of-sale system with a Clover POS through Accredited Interchange. I love that it is a cloud based system that I can monitor from anywhere. The system is very easy to use, my employees love it, and I am saving money. I would recommend Accredited Interchange to anyone.

Be
Review №39

As a small business it is nice to be treated like we are a big business. Accredited Interchange is the only merchant services company that has ever made me feel like they value my account with them.

Oc
Review №40

I needed a new POS System for my restaurant... my sales rep was very informative and patient with me during the decision making process. I am confident that I made the right decision and, as of yet, Im extremely satisfied. I highly recommend Accredited Interchange.

Le
Review №41

Spoke to their call center yesterday. Very polite and professional. The sales person on the phone did such a good job that I had decide to do business with this company. I normally dont like cold callers but in this case i was thankful for it.

Sh
Review №42

Being able to use my cell phone to take payments from anywhere i go has been very helpful. The mobile application is so easy to use and I get my deposits the next morning every time. I will be doing business with Accredited for as long as I am in business. Cheers!

Hi
Review №43

At first i was unsure of this company. They called me several times to convince me to meet with their local agent Landon. The scheduling caller, Johnny, was very convincing with his persistence so eventually he wore me down and I met with the agent. Glad I did. My fees are down, Landon checks in on me monthly and I get my deposits the NEXT DAY! So glad Johnny was so convincing on the phone... I almost missed out on a good opportunity.

St
Review №44

Great customer service. I spoke to Chris and his enthusiasm was the first thing I notice. Super helpful and knowledgable which made things with me really easy and comforting.

Se
Review №45

I have been working with Accredited Interchange to handle the CC Processing for all of my businesses since 2011. Other companies always try to beat my rates and no one can do it. I have never had any issues or delays in my processing. My equipment has been upgraded several times over the years but never at a cost to me. My account is always taken care of and I am always updated on my PCI Compliance requirements. Amazing people to do business with.

ca
Review №46

I love working with this company. Customer service is amazing and my rates are great. Thanks for being such a good merchant services company.

Mo
Review №47

Thomas Cody is great. Very professional and even took the time to educate me on how the interchange process works. Its nice to work with such good people. Now that I have been coached on how to properly pass my level two and three data all my ecommerce transactions are costing me less and I am getting less chargebacks. I would refer Accredited to any business that accepts credit cards.

Ch
Review №48

The staff is very friendly and helpful. I appreciate that I do not have to speak to a robot or an overseas call center when I call for help. They always answer and they are very knowledgable. My previous 3 providers for this type of service were all overcharging me and it was near impossible to get any help over the phone. I was placed into several large leases for equipment the was not under warranty and my rates seemed to be going up every 2 months. So far with Accredited Interchange they have helped me to close out all my old accounts, they helped negotiate cheaper lease buyouts, they upgraded all my card machines for free and they are saving me hundreds of dollars a month! They made this process so easy for me and took away all the stress from the transition I just had to get on here and let everyone know.

Mi
Review №49

Great company. They saved me money, organized my inventory on a new POS, trained my staff and they send me a box of POS tape monthly. I am very happy with the services. 5/5 Stars!

ET
Review №50

This is the most professional group I’ve ever conducted business with! They’re efficient, respectful, and I could not be happier! I recommend this company to anyone!

Je
Review №51

My account representative Erik Goodman has been amazing. Saved me over $400.00 per month and my new POS system has made my life so much easier. My team loves the POS too. Thanks Erik, I am glad to work with you.

Gr
Review №52

I came across Accredited and it was the perfect solution for lowering my cost and increasing my profit margin. Thanks guys! I wouldn’t know what i would have done with out your help!

Cl
Review №53

I love this company!! I switched processors six months ago and could not be happier. I met with a sales agent named Thomas Cody, very professional and considerate salesman. After hearing him out I decided to work with him -- he cut my fees in half and upgraded my credit card machine. I have been checking my statements every month because I have been burned by merchant companies in the past but everything I was promised is true. I have had to call Accredited Interchange a few times for help with transactions and a recent chargeback and their customer service team proved to be just as impressive as my agent. Thank you Accredited. I will be recommending you to my colleagues.

Mi
Review №54

Accredited Interchange lower my rates 4 year ago. No company has been able to beat. I am happy with service.

Je
Review №55

Good people to work with. They always take care of me when I call. No hidden fees.

Ch
Review №56

This place has the best customer service that I have ever experienced with a processing company. They always answer their phone and are always eager to help.

Ch
Review №57

I was using square for my company M.e.d. Men inc. Prior to signing up with Accredited I was trying to deter credit card payments. It was not only the high processing fee, but also the additional costs for typing in cards manually, and lastly the wait for the funds to clear. Since switching to Accredited they have accommodated my every processing need. My processing costs are so low now, and I get my money within 24 hours. I am a mobile business and have multiple employees out in different locations, I just yesterday got off the phone with my agent. I thought it was going to be a nightmare to get my new locations set up, my agent was really on point. Thanks again.

Na
Review №58

WORST MERCHANT EVER!!First, they told me I was being over charged, even though my current provider had me listed as a low risk merchant and that I would not be charged more than 1.7%, guaranteed. The sales person told me that my contract would be month to month and I could cancel for any reason, if I was unhappy or that if my rate was more than 1.7%, which includes the terminal, AMEX charges, and all fees.That night I spoke to my current merchant provider and they mentioned that the figures Accredited Interchange had quoted me were misleading and that at my current low risk rate, they were only making approx. $15 off my monthly transactions.That same day, I emailed my sale rep for Accredited Interchange that I decided to continue on with my current merchant and that I would like to return my terminal. After never responding to my email I received a processing fee for $58 dollars. on the $0.02 the sales person had charge on my terminal. After that I emailed him again, stating that I was charged $58, that I was unhappy and that I wanted to cancel my month to month contract.He told me that I need to ship the terminal back to San Diego with a cancellation letter, which I did. That next month they then charged my account $497.Please do not listen to their lies... They are not cheap and they will not save you money!

J
Review №59

Promised a great rate, but 2 months into it they are exactly 1 point higher than what was promised. They simply said that it turned out they couldnt give me as good of a rate as they promised. Also, being charged a seperate $56 per month for leasing the equiment which was also supposed to be built into the monthly charge. Very dishonest company. The salesman Landan seemed like a great guy but he wont even call me back now. Steer clear of this company.

kr
Review №60

I started to use this merchant services for my business. They have been saving me over $75 a month. Excellent customer service, prompt, and knows the business. Thanks again!!!

MI
Review №61

These guys are crazy! Not sure exactly what they do but their presentation scared the heck out of me. Jake and Chris tagged teamed has they tormented me over the phone this morning using aggression, manipulation and deception in trying to SELL me something. They evaded answering all my questions focusing intently on trying to set up an appointment with me for something they wouldn’t give me a clear answer on. I would not recommend engaging in a conversation with these people.

Ni
Review №62

It iz nice to work with people who keep promises. thomas was professional and everyting he told me has been true. this is a very rare company, best merchant services provider out there.

Br
Review №63

At first I was skeptical to sign up with another company for payments at my auto shop. I have worked with several merchant companies that never held up their end of the bargain. I was jaded by all the lies and deceit in this industry. Accredited Interchange is restoring my faith.

Ma
Review №64

Tyler from Accredited Interchange has been contacting our office and has been EXTREMELY aggressive.. I have been unable to reach Tyler as his line is always busy. I contacted Chris at the San Diego office and informed him that I never wanted to hear from their company again. He asked for my phone number and said he would take us off their call list immediately. I confirmed with Chris that I never, ever wanted to hear from them again. Asked Are we clear. His response Loud and Clear - 10-4.

Je
Review №65

We have been getting several unsolicited calls from this company promising help for PCI compliance when we dont even do enough credit cards transactions to qualify for PCI compliance. I have told them every time to stop calling and remove our name and number from the list. Today they called again stating that I asked their boss to have a rep call me which is a complete lie! I told him that I would be reporting the company to the better business bureau for harrassment. DO NOT use this company!

Da
Review №66

This is a great company. Anyone in need of merchant services should contact this company and get on board. They will save you a ton of cash.

Je
Review №67

I recently upgraded my phone systems and added high speed internet to my restaurant. We are using six credit card machines and they all had to be updated for internet use because I was using phone lines. The customer service team at Accredited made the transition very easy for me. Rather than making me run around for several hours and attempt to update every terminal individually, they just did it at their office and overnighted me 6 brand new terminals already setup for internet. They sent me a return label and scheduled a pickup for the return of my 6 dial up terminals. All I had to do was plug them in keep on taking orders. Great customer service and very fast.

Pa
Review №68

My food truck team is so much happier with the wireless credit card machines! We were using phones before but the apps always gave us trouble.

Dw
Review №69

I am so glad my cousin referred me to this merchant company. Accredited is very professional and they have been saving me money each month as promised. I could not be happier!!!

El
Review №70

The staff are extremely friendly! It was a great decision!

Be
Review №71

Finally a company that makes me feel like they are actually on my side and not against me. I will be a customer for life.

Fr
Review №72

Likely scam artists. Nice sales pitch but NOTHING checks out. Also, they appear to be fronting for First Data Corp, not the best name in payment processors. Stay away!

Na
Review №73

Avoid these guys at all cost!Thomas Cody of Accredited Interchange has no integrity or ethics. He lied to me about the terms of our agreement. Mr. Cody gave me his personal business card with a disconnected phone number. I phoned his office and they would not allow me to speak with him. They just ran me in circles until I gave up hope. This is why:I signed a no commitment contract. After which I was told I was on a 24 month equipment lease with a company called FDGL. After the 24 months, I was told it was a 48 month lease. To date, no one has produced any document that I have signed. However, they have refused to cancel my contract. They have my bank info and Accredited Interchange (FDGL) are holding my business hostage.If you own a business, stay away from Accredited Interchange. They will lie to you without a second thought.I would say they are unprofessional, but that is not true. They are professional swindlers. After the way I was treated I find the quality of their product/service to be irrelevant.My name is Nathanael Soli. I am a man of integrity and have a reputation as such. I own a business called Oceanside Jiu Jitsu.

ke
Review №74

Best merchant services company I have ever worked with!!

Ra
Review №75

This company came in telling me your credit card company is ripping you off! Well they convinced me that I was getting ripped off so I signed up with them. Well now the fees and charges they are charging me are outrageous! And much more than my other company that was ripping me offI have tried calling them numerous times and they say we never received your calls Its a good thing we live in the 21st century and there are call logs for everyone. As I was talking to Jonathan he hung up on me. Then called me back and said Did you hang up on me? yes i did mid way through my explanation. Trying to basically point the finger at me when he clearly hung up on me. When I asked for his full name he said you called me I dont need to give you my name. Very rude and unprofessional, cut me off mid way through my sentences and explanations.I asked him to cancel my account. He said there is a $2500 fee! Thats outrageous! I asked well you dont have a grace period if clients are unhappy? He said you are not unhappy with me you are unhappy with your previous company. How did you come up with that conclusion? Im cancelling you service because I am unhappy with you not another company.So we are still in limbo. After two weeks of calling and no answer, now we have been waiting for the cancellation email that has not been sent.Stay away from them at all costs!

He
Review №76

As a small new business owner I has high hopes for processing my high profile customers with Accredited after they promised more saving form my other processor. Sadly, I had some fraud happen on my account and due to this ... this company with-held funds for more than 2 months worth of transactions due to this situation. I have gone through several hoops, sending in several documents and with no customer support in releasing my hard earned money! I am on week three of waiting for the next representative to help me in this matter. I am writing this review because I had a lady hang up on me and they are not returning my calls! Something like this can make or break a new business like mine. I cant believe this disrespect of this company. Not just one individual, EVERY service representative has been less than competent. I will take legal action if this is not resolved.

Ar
Review №77

Beware of this company, its a scam. My representative, Thomas Cody, came here and promoted a lot of BS to me. I was told this would save me money, I was told there is no monthly fee, but yet theyre charging me $50 a month and other fees. I was told the charge anywhere app is free but i am getting charged by them also. i was told to do a $1 charge a month to avoid monthly fees, this month i had no sales, rang up one dollar and got charged 53.94 by them and 25.10 by charge anywhere. I was specifically told this would save me money from using the square app. This has actually cost me a lot more. I have recently come to cancel my service and Im being told theres a $1,600 penalty for canceling. The customer service has been horrible. I have tried to reach out to my rep numerous times and he refuses to call me back. I will be taking legal action and I will be cancelling my service with them. Do not deal with this company, you are better off using the square app or other processing services that charge you a flat rate and dont try to scam hard-earned money from small businesses.its very obvious the majority of the reviews saying positive stuff are fake, which is also illegal. do NOT deal with this company.Update: they sent me to collections after 3 days of not getting their payment cuz i closed my account, law requires you be 30 days delinquent before collections. i also found out Thomas Cody is not really who he says to be, he is one of the Zarnekis brothers (they are twins) listed as ceo on BBB. i hired a PI because of the defamatory reviews left on my business and concluded it was from them. i sent an email demanding the collections be reversed and the reviews be removed or i will take legal action for defamation. they reversed the collections immediately and closed my acct with no more hassle. they denied leaving reviews on my business, but the reviews were removed the same day. it was a nightmare but Im glad its over with.

Gr
Review №78

Very friendly staff, always a pleasure when I call in.

Ke
Review №79

This is the biggest scum bag company I have ever seen. A sales rep comes in for 15 minutes takes some information to see what rates our companies qualify for and the next thing you know, without any approval, Im being billed, directly out of our bank account, $50.00 a month for merchant fees and $100.00 a month for equipment. Ive never used their services and they refuse to pay us back. DO NOT USE THESE GUYS. HORRIBLE!!!!!!!

Ch
Review №80

This place is a huge scam! Dont believe a word they say! Any positive rewiew on here cant be true.

Sh
Review №81

This company did nothing but lie and not do 1 thing they said they would and now want to charge me $500 to cancel a service I NEVER authorized them to give. STAY AWAY

Al
Review №82

Processing credit cards with this company has been amazing! 6 stars!!

Li
Review №83

I love my credit card processing company... FINALLY!!!!

Jo
Review №84

Love this merchant. Saved me so much money every month

Br
Review №85

Scammers. Require a signed contract in order to give you accurate numbers and then go after you for $1700+ in fees when you dont switch to them.

Zi
Review №86

Trustworthy good people to work with.

Tr
Review №87

Very happy working with Thomas at Accredited Interchange.

Jo
Review №88

Scumbags. They used to have 2.5. Conmen.

Ji
Review №89

Customer service is the worst, they dont know what their are doing. Run from their reps.

Ma
Review №90

Its been 14 months and my rate is still locked in with no adjustment, just like they promised!

Information
2 Photos
90 Comments
4.2 Rating
  • Address:350 Tenth Ave fl 10, San Diego, CA 92101, United States
  • Site:http://accreditedpci.com/
  • Phone:+1 480-823-2929
Categories
  • E-commerce service
  • Marketing agency
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