Worst service. paid for the part and after 8 days they said they could not find the transmission they offered me 8 days ago
I paid for a part.At the end, I didnt need it and brought it back to the shop.Money back with no questions.They sell cheap.Part was in good shape.
Good serviceFriendly staffGot a good deal
Good customer service. Very helpful in finding what I needed.
Its a great and well organized place. I purchased a wheel here with minor scratches and no damage. I later took it to a tire store to get it spined and they said it only had a minor jump and wouldnt effect the performance nor cause wear to the tire.
Stay away from these guys. My mechanic ordered a driveshaft from these guys and guy on phone assured my mechanic yes they have the driveshaft and it will be delivered in their own truck from San Diego to Lancaster. We waited and wasted a whole day, same guy on phone assuring mechanic driveshaft on the way 3 times that next day. My mechanic called for manager but never answered or returned call.The guy on the phone lied each time, will never deal with this outfit, just want to warn everyone what type of people you will be dealing with.
Hector the manager is unwilling to exchange a part that I purchased. I am looking for a very specific part for my car and I asked countless times if it was for sure the right part and they assured me it was. I took it apart and it was in fact not the right part. I go in and explain it to him but before I could even finish he cuts me off and says he won’t take it back. He refused to do anything other than pointing at the receipt and says that the Return policy it is “is on the website” Don’t go to this place because they will sell you the wrong part and tell you that it’s the right one. Can’t be trusted.
Didnt have what I needed but they direct us to the right location
Good part at good price, dude on the phone was tops! Easy peazy Ill be back!
Good prices for used truck parts👍
Great and fast customer service, here in tapatio you save a lot of money buying Autoparts, they have large inventory and they been in business for long time !!!
Thank you Jay for helping me find a tonomum cover for my truck.
Easy and Quick in and out parts ready to pick up and no problems .
Ive always bought from Tapatio,its the best & if you want it cheaper you can get it yourself instead of paying a worker to do it for you but even paying a worker is still cheap worker charged me $15 & for a soda $18 nice!
Great place and friendly staff. They always help you even if they don’t have the part you need, they help you find it. Tony and Hector are great guys.
They want more than the dealer for parts, Ripoff
Super friendly staff and convenient with little to no wait time but a little pricey for junk parts
Searching for back window for my PT Cruiser. Spoke to Angel, pleasant found it, however had to be sent to the warehouse. Paid for it in advance, great price. Picked it up from the warehouse, which was well organized and clean. I will be getting other parts for my PT here again.
Benjamin helped me out so much, AND I got a great deal on the part I was looking for. I’m going to send my friends your way when they need parts. Tapatio Auto & Truck Recycling is number 1 in my book. Thanks again, Benjamin!
Great for recycled parts. Pick your own parts. Best part open on Sundays
Great service, truly willingness to help, and if they dont have your part they have no issue ordering it, and or letting you know who might have it on hand
You can get oem original parts at better than bargain prices. a part that wouldve cost me 1049.00 at the dealership shipped out the door for 150. almost too good to be true. one bone to pick though, theyre a little slow and dont communicate very well. I had to call several times to make sure the item was shipped. legit business though you can trust them.
I ordered a part and I pay for it and I mention it has to be privacy glass .they said yes we have it. I drive from El Cajon City to. otay by Wrecking Yard when I got there I asked for my part and they give me clear so I told him I need privacy like a black not clear they said this is what we have then I told him you told me yes we have it I drive 30 minutes for nothing. I cancelled and they return my money back. they probably using some Trek so when youll get there youll say. you know what I drive to long let me just get it. but not with me. and I can say theyre bad but you know sometimes they have a good part and its really reasonable. the bottom line theyre not professional. and if you ask him how long you been here he will say 30 years. if I have business for 30 years I will Superman
The best place to buy car parts ask from Victor to give it. Good price and Attention
I got there and I was able to find a parking and it was late around 4pm and the guys helped me right away, and immediately got the my piece. a tail light for a jeep patriot and for a good price! and right there I paid with card and got my invoice! and since the piece was in Los Angeles I had to wait but only 2 dias.. not even, but by saturday 8am my piece was there . and well as expected it fit and work fine. Good Service! Good Price! Fast Shipping!
Great prices and product
Good service were able to send some pictures of the parts the needed. The best on prices. Cesar from TEXAS....
If tbey dont have the part they wo t tell u where u can get it.
Horrible I will advise anyone who lives outside California where you can’t come to inspect your product to not buy from these guys they are straight scam artist. They will sell you a knowing bad product and then act like they didn’t know. Don’t make the same mistake I did stay far away
Ive been doing business with Tapatio for a few years ever since I have been at this particular shop in East County. I had heard from our other two shops of bad business dealing in the past, but I felt confidence never having issues in the past to continue using them. I contacted these guys 5 times to come back out and pick up a part that was not needed, as this is the practice in this industry. But they never came so we took the part back out to them in Otay they still did and will not except the part back or refund us our money. DO NOT ORDER USED PARTS FROM THIS COMPANY, BEWARE OF BAD BUSINESS PRATICE, RETURN POLICIES, CUSTOMER SERVICE!! COMPANY GETS 0 STARS FROM ME. But Unfortunately I have to put A STAR *
Bad customer service very demanding
Always do a good job. In a timely manner and well.
As always great cimpettive pricesBest deals on car parts Chris is the best in customer sales and satisfaction
Awesome staff Luis rabago was a great help
So came here after I was ignore at the other location and since I was upset from the bad time I had I forgot to put my mask -my bad I know- so I was sent back to get it so I did, then came down to pick my part and this is ir, why you enforce customers and not employees..?
Had the part I needed at the same price I saw on eBay, and online parts places without the cost and delay of shipping. Orice was at the lower end of the scale even. In and out in 10 minutes. This will be the first place I check in the future.
I went with my friend and they have good stuff there the prices are not super cheap but the yard is very well organized into a grid so when you ask for specific Vehicles they give you a print out so you know exactly where to go.
Called ahead. Had the right item. Had choices too. Informed me where to get the remaining parts I needed as well as called ahead for me. Great place.
Fair prices, good parts, very organized, good attitude, and they do have a lot of parts in stock.
I was looking to replace a damaged rim on my 2010 Toyota Rav 4 Sport. It is a special rim that I couldnt find in any of the other auto wrecking businesses here in Chula Vista. Tapatio had exactly what I needed for a good price. Saved $$$$ by not buying it from the dealer.
Idk
Knowledgeable people and are able to tell you if they have what you need quickly
Roberto gomez is a superstar,was really helpfull guy thanks
Need a truck used part give them a call or stop by . Good service and courtesy.
If your trying to get a good price on products this is NOT the place to go! And they aren’t great with customer service as well!
Great junk yard prices are decent but it’s helpful you can call their number and they’ll tell you if they have whatever part you’re looking for exactly
They had the part I need at a reasonable price.
Low quality!
Good service
Good inventory and fast service fair pric8
Worst auto salvage in USA hands down. Call and get transferred around and get hung up on multiple times. These guys are a bunch of monkeys working here. Dont waste your time with this wacky place.
Called this morning spoke to Christian about a car start problem. Helped me locate a Starter fo my Ecilpse 2002. Went down amd had the part. Low Price and saved money, from spending at a auto store. Ill be back if I need anything else...
Great place to find used car parts.
Lots of inventory and good prices
Good prices and service
Good prices
Quick Money Scheme-untrustworthy, deceitful, nothing but low life scammers fill this place.
Great people
Fast service and good price
I need the the right door for scion tc 2005. Do you. Havent?
You will find everything and good price
Horrible customer services and unresponsive staff. I have been there few times and every time I go they are on their phones and not helping the customer. People get ahead of the line ups and no one even cares about that. Terrible and the worst customer service .
Loking for used auto parts, that the plca to go.
Great service great selection of parts
Always find what you need
Best price on used parts for vehicles
Lots of parts. Good prices
Super bad customer service
Great service wide selection
Not professional disrespectful
They sent me bad seatbelt, I sent it back to them and they did not refund my money, called them few times, 2 months passed and still nothing
Good customer service
All most you need found here
Found what I needed and it was the only Auto wrecking open on Saturday 👍
One the biggest junk yards I ever seen
Found a rim for my Jeep for cheap. Thanks Robert!
Called and terrible customer service parts are overpriced ! Its used .
Thanks !
Well organized, highly professional
Excellent prices
The best
All goog
Great help
Good service
Great service!
Great service
All day everyday!
They have many parts
Inventory not updated
Ok
I found what I was looking for...
Junkyard
💕💕
Excellent follow-up care of the pieces you occupyBut they moved from the physical locationAsk by phone for the new address
Good assortment
What you need for your car, there you find it
Very good care and good car parts
2 weeks ago call to ask for a part the seller told me that the part was in branch # 3, arrive pay and at the time of delivering the part they did not find the board (I bought the airbags) they lasted 30 minutes and did not appear for Nowhere. The seller took out another board of a different color saying that it was the same year just a different color. Not finding it, I agreed to what will replace it. He even suggested that with a little graffiti, he was left with the penny. So far everything regular. He took the piece to be painted ready. And to our surprise there was no part. I spent 60 more dollars on the graffiti and I had to return it. Upon arrival they asked me for the doors of the air conditioning ducts. Which did not originally come in the part. After they gave me the wrong part, suggesting that it be painted and this only to earn your commission. The seller was not responsible, who directed me to the supervisor on duty, a gray-haired man with little or no education who also redirected me to the seller who did not want to take responsibility for his sale and wanted to blame the representative with the which I only spoke on the phone after stealing your commission. I had to wait 30 minutes for the aforementioned supervisor to deign to assist me. To deny me the return of my money. Why the AC grids did not come. As I do not dedicate myself to the business of buying and selling cars and just wanted to replace what was damaged in my cousins car. So since the photo of the part they didnt originally find had the gates in the photo, I had to hand them over. My cousin approached and the aforementioned supervisor on duty in a lack of education disrespected him and did not want to make the change. 2 days later we returned with the part to which we had to put the racks of the damaged dashboard that came with the vehicle in order to grab our purchase money. Now we realize that these grates cost 160 dollars for 2 oclock. They shamelessly robbed us. Dont go to that junkie, theyre thieves. Especially that gray-haired shift supervisor. I hope and do the right thing and return my racks. In my life I suggest to anyone that they go to that cave of thieves. Not a single star deserves.
Excellent attention and concern to help me in the search for my auto parts