I had purchased my insurance from Allison Masters and she was awesome! She was very informative while breaking down everything that was under my policy and she was so kind to answer every question I had (even the dumb ones). I am so happy my mother told me about this branch of Farmers. Thank you so much Allison! I look forward to working with you again.Amazing customer service!!!!

I live in East County and my old homeowners insurance dropped me because of potential fire danger. Then the new company wouldnt cover me because of a minor loss I claimed 4 years ago. Allison was able to work magic and get me covered under State Farm. She saved the day! I cant say enough about how well I was taken care of!

Emma and team are phenomenal. We actually met a business event and talked about our Southern roots, once I needed insurance I contacted her. Ive worked with several insurance agents across states including multiple State Farm agents. Emma is my favorite because her team is quick responsive and easy to contact when needed.I needed rush insurance on a new vehicle before travel and she was able to get it situated while at a conference in less than a day.

Our family has been working with State Farm for 40+ years. Emma is a new agent for us. She took the time to review all of our policies with me and made some good strategic changes. Schelley has been our go-to person for many years. She is responsive and knowledgeable, and provides amazing customer service. All the people at this agency know the products that are available and provide stellar customer service.

We have been with State Farm for quite a while now. Emma West and her team have been very helpful. I’m not sure what I would do without the help from Shelly, she has always been very friendly, and very knowledgeable We love dealing with her.

The tradition of excellent service by Emma Wests team has continued uninterrupted! In particular Schelly Radcliff has consistently handled our questions and claims over the last 25 or so years. She has gone to bat for us on more than one occasion. She is responsive, fast and accurate. Ive had other carriers contact me to gain my business and I always tell them I have been with State Farm since 1978 and have no plans to change. Thank you Emma, Schelly and the rest of the team for the first rate service!

I have been a client of State Farm for 30+ years. Most of my interaction has been with Schelly Radcliff, and simply put she is amazing. She answers the phone when I call and responds to emails quickly. As someone who is in the insurance industry myself, I really appreciate the fabulous customer service. It is definitely an skill, and thanks to Schelly, Emma and State Farm, Ill be a customer for another 30. Highly recommend!

Awesome experience! Emma is knowledgeable and very professional. She answered all our questions without hesitation. Definitely recommend!

Looking into home and car insurance bundle, Allison M. is an excellent agent. She is professional, caring, and very thorough with all of our questions. Her patients is outstanding and gave us peace of mind knowing we had all our questions answered. She was beyond customer service expectation from our last agent by taking care of us like family. Highly recommend Allison M for your insurance needs, shes the best!

There are not enough words to describe how amazing, sweet, and dependable Schelly has been for me! She is always very kind, caring, and 100% reliable, which is everything you could ask for when working with an insurance agency. As a State Farm customer for over ten years, I have always been treated with the upmost respect by Schelly. Thank you for having such amazing employees that I can depend on whenever needed. :)

Cant say enough great things about Schelly Radcliff. She is so responsive and takes all the time needed with each client as each insurance requirements pop up. She is such a sweet lady to speak to on the phone and never makes you feel dumb asking random questions. What a pleasure to do business with this agency. Wish there were more Schellys out there:)

I needed home insurance for a condo I was purchasing and AAA (who Ive been with for 25 years) would not insure it due to its location to the golf course. So I called State Farm and Im so happy I did. Allison was very professional and patient with me, going over the policy. I highly recommend them for any insurance services you may need.

An amazing team of professionals who are caring, friendly and will find any insurance needs that you might have at rates that are excellent. This is how insurance agencies should run... Well done, Emma & team!!

Very pleasant and professional as usual. Like I told Emma today, Ive had State Farm insurance out of that office since 1991 and not going anywhere else.

I highly recommend Emma Smith’s office!There is never a question that my questions and needs are addressed efficiently and with a personal touch. She and her office staff don’t just insure...they ENSURE I’m covered!

I would highly recommend Emma West and team, my husband and I have been with State Farm for many years. It gives me peace of mind knowing they are there whenever I need them, very responsive and always professional.

I always recieve nothing but the best service from Emma West and her team. They are extremely responsive and professional which was very helpful when I was in a tight spot and needed results quickly. If you are looking for an agent who will go above and beyond for you, look no further.

Emma West has been amazing to work with, as well as her office staff. I never have to question whether or not Im in good hands. The State Farm commercials about always being there no matter when or where couldnt be more true for this office. You wont be disappointed! (:

Our experience with Emma West State Farm has been fantastic. Spot on customer service from both her, and her staff. So thankful for the peace of mind. Highly recommend her agency!

Love working with Schelly - she always comes through and treats us like family. Office has also been very reliable through virtual circumstances and COIVD.

This agency definitely works for their clients!!!! Their main concern is providing exactly what you need to protect your assets. Honesty and dependability describes this office!!!

I appreciate the professionalism! Great service I definitely recommend doing business with her!

Very knowledgeable, friendly and responsive. Would highly recommend!

We love Emma’s service—she’s super helpful! 💜

Absolutely great office. Great team. Amazing service. Most insurance companies and agents don’t care about you but the team here cares. Rafel was the best! When you come in ask for him.

Best customer service I’ve had in a long time! They make sure all your needs are more than well met! Appreciate everything they’ve done for me!

Amazing customer service and overall great experience. I have had many issues with other insurance companies in the past. Definitely not this time!

Best company, extremely responsive and the customer service is spot on! So thankful to be part of this office and her team!!!

Love this place. Always ready to help us. Been in accident lately and stress free with Emma.

Emma and her team are great! Kenny really helps me and my family out !

Great service!

Very good like always

Excellent customer service. Will definitely recommend to friends and family!

Great customer service and extremely helpful.