HD Hookups did a great job in coming up with a AV solution to our home theater and distributed sound systems. On top of that, their execution was exceptional. Their tech staff were thorough, helpful, and cleaned up all of their work area. The techs communicated clearly and came up with solutions on the spot to each inquiry I made. I HIGHLY recommend them. I did a fair amount of research before trying them. They not only met my expectations, but exceeded them.
Fantastic! Service was friendly & professional! So happy with our new sound system!
I am extremely happy with service and installation. Omar and his buddy did Super nice job. Highly recommend. Diego in office was very helpful !
I hired HD Hookups a couple of years ago to hang our large tv monitor on the wall and hide the wires. They did a fabulous job. So when I needed help again in February of this year with integrating headphones with our TV and Blue-ray player, they were the first company I called.Presto: I received a return call and scheduled a timely Service Call. They arrived on time and sorted out the problem. It was no surprise that I needed to replace a very old piece of hardware. One stop shopping: I was able to purchase from them and they came back soon to install it. I couldnt be happier.I would hire this team again without hesitation. Thank you, HD Hookups!
They handle everything, efficiently and at a great value. I would not hesitate to use their service again. You can trust them to do the complete job.
Always spot on! Great Customer Service, Great Work! Thanks again!!
This is the BEST company for all of your audio and visual hookups. I have used them multiple times at multiple properties. They do big and small jobs. This is the only place I will go. I highly recommend them to all friends, family and clients.
I hired HD Hookups to install TVs and soundbars in my new condo. While other companies said we dont do power hookups etc, HD hookups ordered, delivered and installed all of the equipment that I wanted. They stayed and made sure that everything was fully functional and worked properly. I would definitely recommend them!
Dealing with Diego and his team were amazing. I wanted to install an outside TV so our kids could watch it while staying at home. The turn around time from first call to fully installed was less than 24 hours. The install crew were polite, professional, knowledgeable and most importantly did a sensational install. Never had a better contractor experience. Chose HD Hookups and you will be as satisfied as I am.
Dont deal with this company!! BEWARE the communication since the beginning of my project has been terrible. He charged me over $5000 for a home project and as soon as I paid him the sound system stopped working correctly. After multiple attempts for him to fix the problems Im now disputing this with my credit card company and I cant get Diego or his workers to answer my calls and text messages. Last message from him was the replacement equipt is in and he was going to send someone to fix it. Weve been going back and forth now for over 2 months and although he tries to be a smooth talker please save yourself the headache and find someone else!! This has been a nightmare experience. DO NOT RECOMMEND!!
I have been using HD Hookups for over 10 years for all of my changing and growing audio visual needs. Their customer service is beyond compare and the results are exactly as hoped for. I would recommend this company to all my friends and family. (In fact I already have numerous times).
The techs were professional and did a good job. I would use them again and recommend them to others.
Scheduling was easy and very quick. Quotes were simple, straight-forward, and competitive. The install crew was professional and efficient. Had some tricky installs, but they were creative and found great solutions. They did a great job and would definitely recommend and use again in the future.
Fantastic service. They were out a my home same day. It was affordable and saved me a ton of time. Definitely use these guys. Dont try to do it yourself. Youll be happy you did.
Ive used HD Hookups multiple times for my home and they do a fantastic job. They have great attention to detail, do quality work, and do a great job being flexible with their schedule. Paulo and Doug have done installs and support at our house and were excellent.
Technician Paulo was at the house on time, really knew his stuff. Not only did he solve problems caused by an old receiver/amp on the entertainment system, but he repositioned all components in a cabinet space (they had been visible, tangled wires and all, on a fireplace hearth). He also politely gave a good tutorial in the use of a rather complicated smart remote wed had for the past two years and never fully understood...until now.
This crew is the best. Was recommended them by a close friend and they were out at my home in a matter of hours!Delivered exactly as promised. Friendly and easy to work with.I dont write many reviews, but they earned it.
Used HD Hookups on a few occasions and have been very happy with their service. Their guys are professional and know what they are doing.Had mounts installed for two tvs and problems with old equipment and fortunately carried their own equipment for me at a reasonable price so I didnt have to go out and shop it. Trust them for fair pricing and great service. Highly recommended.
They were excellent. On time,pleasant, clean and knew what they were doing. Price much better than from retail store .
Ive never been treated so rudely in my own home before. Not only that, but the guy messed up my wall and hung my wall speakers unevenly even though I asked him to measure it properly. His response, This aint my first rodeo, buddy. This company may or may not be reputable, but they do have some employees whose customer service skills they should highly question.
We used HD Hook Ups for our corporate setup that we thought would be very complex.Not for this group! They were out at our facility the same day and performed excellent work.Highest recommendation and rating available.
I had a great experience with these guys. They were very professional and competent. I definitely recommend them and will use again in the future!
Good service and follow-up. Diego Pelosi can push components onto you that you neither want nor need. But his workers and follow up service are topnotch. Very expensive, but it got done right. I was eventually refunded for the complicated universal remote system that I did not want. A cable became detached from behind the wall two months after installation, and someone came out to fix it. Very good.
Great service, 100% professional technicians cleaned up my mess of cables and wall penetrations. 100% recommended for expert and friendly service.
Amazing service and very knowledgable. Have used them multiple times and always received excellent service.
Received a quote for $1100 and when they finished, they charged me $1400. I had stereo wires Class 2 rated for in wall use and they just charged me for that wire along with additional wires. They never said wires are not included in the quote otherwise I had better quotes from high rated guys. At the end, they did not even follow my instructions, no AV cables passed through the walls. Very very bad business model! Give you a low quote to crush the competition and charge you much more at the end.
Very professional, great prices, they did EXACTLY what was needed. Id highly recommend using them.
We had a difficult job of TV mounting as some of the previous cables had been left unusable. The guys worked tirelessly to get the job done and left everything working and looking great. I would never call anyone else for this type of work.
Pretty awesome. Smart guys and friendly too!
These peopl are crooksThey lied about quotesTheir work is trashy and messyThey charged me $800To mount tvs I provided mountsI requested cable managementThey told to go to Home DepotAfter they charged me $800I filed a complaint to BBBand military legalDONT EVER USE THEY ARE SHADY PEOPLEUNTRUSTWORTHYI recently had experience with another Tech that actually did the job for $150HD hook ups are sleazy people this company will rip you off I demanded a refund they said they wont refund my $$. Please what ever you do never deal with this company!!!!They are theives and steal from military families!!!
Great service---came back right away when an issue developed and their prices were reasonable. Will use again when needed.
Not particularly responsive to issues
Id left three messages over a 2-month period. Id never received a call back.