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Kevins Computer Service
1302 S El Camino Real Suite D, San Clemente, CA 92672, United States
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Kevins Computer Service

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St
Review №1

A glass jar of vinegar shattered on my daughters computer, frying her motherboard. She was devastated at the idea of losing hundreds of gaming hours among other things. These guys were great about 1) diagnosing/confirming the extent of the problem, 2) helping us find a used laptop thats even BETTER than what she had, and 3) transferring all her data and game files to the new computer. Some of her games (Minecraft) are notorious for being difficult to move from device to device, but Anthony meticulously went through to make she she had all her game files and that they were ready for use and in the places they need to be in order to be accessed seamlessly in the new laptop.When she opened her new computer to see her old familiar desktop, and then launched into her games without missing a beat, our household was overjoyed.Bonus perk, the new laptop has a spill tray feature to prevent liquid damage. Woot-de-woot!The service was so great that I brought in my own laptop which had lost the ability to connect to wifi and they fixed that, too, after my IT dept AND the geek squad had given up and resorted me to using ethernet cables for the past year. And my fix was only $40!!These guys are amazing.... would recommend to all. Great prices and personality, too.

Tr
Review №2

My son and I had a bet; If he got straight As in school, all year long, I would buy him a computer; Not a pre-built one..one that we could build together with all the components he really wanted if he put in the effort. I felt pretty safe that he would come up short but encouraged him just the same. Well..he got all As and 1 B+. I wasnt gonna burn him on the deal so the buying spree began. He picked out some pricey things and one by one they all arrived until the complete set was stacked and ready for assembly. For the record; I am not a tech guy but I figured, How hard could this build really be? I can watch some Linus vids, read some instructions and be a pro. The build began..(4 hours later) I felt okay about the assembly..kind of. The moment of truth was at hand..I powered it up..pretty lights turned on and a message on the monitor pretty much said..Nope My son was heartbroken. I didnt know where to begin but decided to look up support options. I found the place that was super close, loaded up the sad machine and walked in. I met Anthony and felt pretty good about the situation. About 3-4 hours later I received a call from Alex who told be about the issues that were happening and how he not only resolved it but also fixed the fans which I managed to put in all kinds of wrong ways. Needless to say; The issue was fixed so fast that my son didnt have long to grieve. All of this happened because they know what they are doing and went above and beyond the call of duty. I will absolutely recommend them to anyone having any computer issues. These guys are pros! Thanks guys!!

Wa
Review №3

Kevins computer service did a great job of combining 2 different emails into one site. I had an individual try to straighten out my emails as a result of a malware attack. After spending at least 6 hours, my repair person took my computer to Kevins and in less than an hour, my computer was functioning normally! When I need computer help, Kevins is where I will go!!!!!

Ed
Review №4

Notice how bad reviews are never their fault? They will never admit guilt. Just bad mouth the customer. They took down my last horror story.

Ka
Review №5

Theyre a little slow when it comes to customer service at the counter but other than that professional and clean place.

su
Review №6

Beware and avoid they broke my wifes $2000 dollar laptop. I took my wifes laptop to get it checked out and to also get the keyboard keys fixed. Nothing was wrong with the laptop other than 2 keys having slight issues. In order to fix the keyboard it had to be replaced entirely. I had them order one and it came in, they put it in and called and said one key was not working. So I asked about getting another, they couldnt get it anytime soon, when I needed it so I told them to just put the one I had in it. Got it home and put it away and a few days later got it out and tried to use it. t The keyboard wouldnt work on any keys but but the top row which made me think that the connection cable wasnt properly seated and put back properly.So I took it back and they said the keyboard was dead and they refused to accept the fact that they broke it. It was working perfectly fine when I brought it in. The only thing wrong with it was the space bar was stiff and the special omen key sometimes came off. Now Im stuck with no keyboard on my laptop.

Pa
Review №7

I had one blown and 2 failing fans on my gaming computer. Their local store is clean. modern and unbusy. They are prompt, friendly and professional. I cannot comment on their pricing as I did not seek competitive bids.

Ph
Review №8

Been with Kevins San Clemente for about 10 years, very happy, and the service is always fantastic. We never go anywhere else! Christian, Anthony, and the rest of techs are very trustworthy, knowledgeable, and responsive.

El
Review №9

The technician was very professional and friendly. He came to help us with the installation of our new printer. He also helped us with some other computer related things. We would definitely use Kevins Computer Service again and would highly recommended them to others.

Ma
Review №10

The staff at Kevin’s took very good care of me after my hard drive crashed. They kept me informed throughout the process. They also gave me good advice without trying to upsell me.

J.
Review №11

Greatest combination of quality service and value I have experienced in all my computer service experience. Highly recommended!

Br
Review №12

First of the knowledge they have is unparalleled!!!!Second the character and honesty is priceless!!!!They saved me hundreds by identifying an unfixable condition on my iMac that I believe anyone else would charged me forThey repaired my Mac mini which was destined for the trash can and saved me another $900 in replacement costThen worked with my budget to make it possible to complete the work neededI WILL BRING EVERY PROBLEM I HAVE TO THEM WITH COMPLETE CONFIDENCE KNOWING THEY CAN AND WILL FIX ANY PROBLEM AND THET THEY ARE HONEST ABOUT TELLING ME WHEN ITS NOT COST EFFECTIVE!!!!Thanks to all the guys there

Ja
Review №13

Will and Mike are the dream team! My laptop had been repaired almost a year ago and when I brought it in they still took care of me even though the warranty is 30 days. Not only did they help me out when it was waayy out of warranty they were super knowledgeable and really friendly to me. Always willing to answer questions and explain everything. I have taken my computer here in the past and the service was again nothing short of excellent but the customer service provided on this occasion was some of the best I have ever experienced. I will be recommending them to all of my friends and family for any computer or phone repair in the future!

De
Review №14

Everyone at Kevins Computer Service has been a pleasure to work with! Christine at the Laguna Niguel store built me a brand new PC and I love it. Still learning the new programs, but the speed compared to my other PC is like lightening. Before I brought my new computer home, I had Christine install a remote app so they could help me remotely. That app is fantastic!! Ron at the San Clemente store helped me remotely. He is very knowledgeable and super nice to work with ... thank you all

Ni
Review №15

The guys here were great! Super patient with me and my laptop, and very willing to help me out. We had some complications with parts and availability, but they kept on looking until the right part was found and my laptop was 100% again. And I love the constant and timely communication. Highly recommended!

Ra
Review №16

They sold me a refurbished laptop that ended up not being able to hold a charge not too long after I got it!!

Er
Review №17

Excellent service and extremely fast and helpful

Sa
Review №18

Every time I call in or take equipment to the shop, my problems are solved and fixed and I am back up and running. These people are amazing, friendly, professional and very smart. Also very patient. I call a lot! Thank you,

Mi
Review №19

John and Anthony were knowledgable, friendly, communicative, and quick. I highly recommend their services. I will return for any of my future computer service needs.

Da
Review №20

Kevins Computer Service has been a reliable source of support for my business. It is always a friendly reception from a competent tech every time. Now my computer is blazing! I highly recommend Kevins.

Ca
Review №21

I have purchased computers and computer repair from them. Always helpful! Thank you!

Ge
Review №22

Quick and friendly service. Were lucky to have such a valuable resource in San Clemente.

Gr
Review №23

Our small business has been working with Kevins Computer for about 6 months, and the transition has gone exceptionally well. They are actually charging us less per month than planned and we are receiving outstanding service. Everyone we have dealt with has been a pleasure to work with.

Da
Review №24

I had an OS issue that i needed fixed ASAP with a tower I built myself, which I use for my work. I dropped off the tower at 10 AM, explained what was happening and what I needed - and I had my tower back at 4:30 PM, and I could not be happier. They were knowledgeable, efficient, courteous, and gave me text updates about the work. Highly recommend.

Be
Review №25

San Diego Gas & Electric turned off the power to all Dana Point residents so they can fix a line with no notification to any residents. Kevins computer repair diagnosed and had my workstation 7500 up and running in one day they even upgraded my Ram Im so grateful for this computer repair store because like most I had important information I needed to get off my computer. I heard about Kevins computer repair from another LA County fireman Joe M. who hadnt had his computers fixed there he told me they did excellent work and believe me they do thanks again.

Da
Review №26

My goodness I have shopped around computer places for the past couple of days with no luck. Kevins was no different. Hopefully I will be able to find someone who will be able to change out my hard drive for an affordable price. Rather than swapping out my moms computer, I would rather just do an upgrade to an SSD. This place really wasnt helpful in any of the process and I do not feel that It would be wise to recommend them.

Ke
Review №27

Fast and friendly service. Good job guys. Will be sending my dad that way to have you take a look at his computer this coming week.

El
Review №28

Thank you for making my friend Bernie C. very happy with the outcome of the work you did on his computer. I said I would recommend your shop to any of my friends who needed assistance, you didnt let me down. Thanks so much for your excellent work !!

Am
Review №29

Very friendly super professional team here, thanks guys!

Do
Review №30

Good service, reasonable price, prompt service, very knowledgeablestaff.Affordable Piano Tuning - Doyle Fowler

Bu
Review №31

They worked with me on a custom build and it turned out great. The performance was exceptional, the overall build quality was better than I expected, and the price was fair.

Ja
Review №32

I took my computer in because it was crashing and had no idea what the problem was. I like to game on my PC and do school work but Im not a computer expert. Kevins computer service fixed my computer and ran better than it did before i started having issues. I highly recommend this place if you have issues and dont want to break anything trying to fix things yourself

Di
Review №33

Brought my laptop back from the dead quickly and at a very reasonable price. These guys are good -- proceed with confidence.

La
Review №34

They were so incredibly helpful! I would highly recommend them for all of your computer repair needs. They did a great job fixing my sons computer. We could not be happier.

Ma
Review №35

Fast service, no sales, they have fixed everything, computer/wi ft for years

Er
Review №36

Great service, They got the right part and fixed my device no problem.

St
Review №37

No brainer - the best. Fair, honest, and patient for non-techies! I wouldnt go anywhere else.

Pe
Review №38

Good guys, easy to work with, very helpful. You can trust these guys.

Ph
Review №39

Prompt, dependable, and helpful. Kevin and his team are outstanding!

Ma
Review №40

This is an amazing place to get your computer fixed

Ma
Review №41

Went once, will not go back.

Mi
Review №42

Super helpful and honest

Ed
Review №43

Fantastic place, smart techs

Information
19 Photos
43 Comments
4.8 Rating
  • Address:1302 S El Camino Real Suite D, San Clemente, CA 92672, United States
  • Site:http://kevinscomputerservice.com/
  • Phone:+1 949-481-1112
Categories
  • Computer repair service
  • Data recovery service
  • Phone repair service
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:Closed
  • Sunday:9:30am–6pm
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