Experts oriental Persian area rug repair and cleaning service.friendly customer service.

This guy is complete trash. He picked up my rug and promised free pick up and delivery and said he would give me a cost to repair it after his shop looked at it. The cost was too high and i asked him to return it and then he said he already washed it and i had to pay $1500 plus delivery charge or I wasnt getting my rug back. He has a fake smile when you meet him and starts yelling and stomping his feet when you dont agree with him. Trash trash trash. Im getting my rug back and sending this to civil claims. One start because I cant put none. Trash.

Run, dont walk away from this place. They are complete scammers. They took my rug to sell and told me it would be no problem, charged me a huge cleaning fee (and Im not sure it was even cleaned), then wanted to charge me a huge repair fee, which I declined, and then they told me they couldnt sell it and tried to charge me $1,500 to trade it in for another rug.

Stay away from here unless you want to LOSE money. We took our rugs in to sell. They charged a high amount to clean them but told us to pick them up after 30 days because of insurance. The scam was that the rugs were not insured after a month....but they did make out big on the cleaning fee. SCAM!

If you are looking for an area rug dealer with a dual personality, look no further than the Rug Design Gallery.Saed would appear charming and accommodating and, at the point of sale, he would offer you everything you want to hear, including a full refund, if youre not completely satisfied with your purchase. He would even give you another rug as a gift, for which you would not ask, but he would bring it in, on his own initiative. However, by accepting a gift, you would just open an opportunity for him to dress up every room in your home, whether you want it or not. Dont be surprised if his rugs have unpleasant odors of wet animal fur or mildew, and dont be shocked by his 180 degree personality turn around, if you request a refund, as promised. The latter would be due to the unpleasant strong odor overnight of your new rug purchased from him.Yes, he would become completely unglued, have a screaming fit and accuse you of causing him terrible turbulence in his business and in making a hole in his other rug, which he would insist on leaving with you overnight. Of course, you would never get a refund for your smelly purchase, but you would encounter a top-level Hollywood act, the purpose of which is to shock and intimidate you, and while youre completely stunned by his shouting, while trying to figure-out what is going on, he directs his assistant to grab his other rugs, including the one he gave you as a present, and rush out of the door, leaving you with your purchase, which he had promised to refund.If you hire him to clean your area rugs, be aware that the rugs will come back moist, smelly (even if they had no odor before his cleaning) and all covered with dark dirt particles, making dirt all over the floor beneath the rug. It would not be rolled up in plastic, as it should be, and afterwards you would have to take your newly-cleaned rugs to a professional dry-cleaning place.

A great place to buy your rug. They have the largest collections and most diversified I have ever seen. Their customer service is outstanding, They repaired and cleaned a Persian rug for me. I recommend them.Carol

The Rug Gallery is remarkable! We have our entire house furnished with beautiful Persian rugs - some were even dyed and customized for our home. Their selection is massive. Their customer service is constant. We enjoyed having the owner come to our home and offer suggestions based on room sizes, coloration and lighting. We have used the Rug Gallery to help us furnish 2 homes . . . and just now purchasing another. Have already visited the store to start planning our next rug purchases. Karen & Leslee.

Their cleaning service which they provided was exceptional. It took them 6 days to pick up, wash, return, 7 rugs from us and and they didnt even charged us for removing furniture, pick up, placing back the rugs and delivery. We would recommend them to anyone

Very professional and long time business.their prices are excellent and services are exceptionalthey have free pickup delivery on immediate bases

I had a great experience shopping at the gallery they were very knowledgeable and had a vast collection of rugs to choose from they also cleaned my friends rug and it looks brand new

Saeed is very friendly person he has a great deal for the customer best customer service. Best merchandise

This place is Scam I called them on August for getting my rugs washed because they advertise free pick up and delivery it took themOne week to pick up my Rugs he told me it would Cost me $100 a Rugs after he finally picked up my Rugs he left me the invoice for $407 dollars I asked him why is more he said because your Rugs is bigger than what we thought I didn’t have any choice but let him to wash my Rugs Next day he called me and said you Rugs is very expensive Rugs and we need to do something to bring your Rugs look like new which will costs you $1500 I told him I’m single mom and I don’t have that kind a money he said don’t worry you can pay $200 dollars amount after he took $490 out my account and he didn’t deliver my Rugs back to me keep saying today tomorrow last time he said he can deliver the Rugs to my friends in Orange CountyBut he needs me to deposit $2500 to there account he keep raising the price since he has my Rugs everything he agrees has been changed and I asked him please deliver my Rugs and I will pay you with cashiers check if I don’t have my Rugs in my position I m not going to pay because he has been charging me more than more even I did washed my Rugs before with other never asked me for anything else other than washed I talked to another RugsSpecialty they said my Rugs never needs anything else other than washed after they see the before picture now they trying to put the lines and charging me the storage fee please can anyone help me with this now I’m even scared of them to go pick up my Rugs???

The owner is abusive make sure never to enter here,

Total Scam!! Do not go here!!

Sam was fantastic!

Super good and good service

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