Best service ever!! Bibiana has GREAT customer service skills…a dying art. Thank you so much for your help and knowledge of your profession.
Love the staff so kind and curtious treat you with compassion really recommend Ace Thank you kindly Ace for your services stay safe and God bless you all gigi😊
Excellent service friendly and very fast. Bibiana is the best.
I love coming to this ACE location the staff is extremely helpful and kind. Bibiana is always warm and welcoming and greets the returning customers by name. There is never a long wait and they assist everyone in a timely manner and offer their other services.
I enjoyed how they took there time and helped me cash my check. Even though it took awhile to do the verification process. Will definitely be coming back soon.
Excellent customer service, thorough and efficient. Followed through with all my questions and concerns. Bibiana handled my needs with grace and expertise. I couldn’t have asked for a better experience.
Bibiana is always great, and goes above and beyond her job description. All the ladies are great.
They’re always so nice and professional! I really love their service and recommend them. Bibiana is the best always has a smile and friendly attitude.
Stacy was nice and friendly at Ace Loans debit cards and checks cash I appreciate the service
Bibiana has gr8 customer service. Takes time to explain things
Great customer service from Bibiana helping me out even when they were close
Bibiana really cares about the customer an make me feel like family..great customer service
I love bib she holds that office down!!!!
Omg I love Bibiana! She is always so friendly and patient, while still trying to get everyone in and out. Everyone’s always kind but I’m def a fan !
Thank you Bibiana for being so patient and helpful with me . Your the best☺️
She was very helpful and experience very nice and sweet took her time and everything was successful
Bibiana is the best love doing business with her
Every time I go to conduct business with Ace Cash Express they are so professional about every aspect of giving me customer service I never have any real concerns doing business with them at all. Thank very much MsBibiiana and staff.
Very helpful all the time, very easy process Also 👍
I love going in here for my loans everyone is so friendly . I’ve never dealt with a bad additive ever . Bibianna is absolutely the best ever . She makes my day with her personality every time .
Itzel Barron was extremely helpful regarding the status of my Flare account. Her professionalism and communication skills make her a great team member to deal with when confusions arise.
Good customer service Bibiana
I like it good customer service
The service is excellent. And the workers are patient with answering questions.
Great service every time I walk into the store.
Vivian Great customer service
Of all days to work with a skeleton crew Friday mornings shouldnt be one of them. Some people have to ride 20 miles out to work on their bike and cant afford to wait 45 minutes to cash their payroll check.
Fast and good customer service
Great service, helped me right after somewhere i went to cash my Check with before couldnt do it. Thanks ACE
If your looking for a payday advanve be prepared to get your credit check ✔ which is a joke. Funny thing is even with my good score I still got denied a loan. plus an inquiry on my credit report. Thanks ACE Cash Express
Very helpful and fast
It was prompt, efficient and easy.
Pomona,Ca 357 STGC Mr Youngster 2 👇
They dont waste anybodys time
Very good service!!!
Ace cash checking Express is very nice place the people there are very courteous and the store help me when I need extra cash and I very appreciate it thank you
Please, please do not get a Payday loan from this establishment. I got a loan here and they put their payment through to my bank 2 days before my pay date and caused me to get insufficient fund fees. I called and spoke to management and they would not do anything about it. All they said was that it was an electronic error. But no help regarding the fees. A letter to my bank or something, but nope. So please do not get a loan here, I never will again.
Service is prompt and employee was courteous
Friendly service. Some days the line is very long.. Other days theres hardly anyone there.
Fast and reliable
Fast no questions on why you need the loan
Appreciate that they are there in times of need but when you are never late on a payment and they are calling texting and emailing you 2 days before your loan is due and call you again after they already talked to you once that day asking again if you were going to be in when your loan is due tomorrow!!! And then they tell you oh if we call you before yr loan is due and you dont answer or return our call we will call your references. Wth i can see doing this if youre past due but this is ridiculous to start calling someone like this 2 days before youre due because sometimes i cannot answer when i am having medical procedures done and am sedated. This is harassment. And i know not every store does this because i have had a loan with another store and they never called me once.
Great service but only 1 person at Windows at one time
The bankers have nice attitudes
If I could give it a lower rating than a one-star I would this is theres a negative star the people here are very rude not helpful at all customer service does not exist in this location Ive been to plenty of these places all have friendly faces and smiles on their face here they act like theyre doing you a favor do not go to this location driving a little bit further and find somewhere else to go.
Great service n fast
It ok just dont like the fact that they take 13 dollar out your check if u dont have a card activated through them.
Tell me yes or go quick
The only thing Id change is I would add a few seats & improve the Air Conditioner
Very fast, FRIENDLY
I am a client and they take care of me very well Viviana the managaer is a professional and very friendly representative ... I like how she solves a shipping order
Personally, they have given me good service during these months, at least they have given me good courtesy and kindness, in my opinion.
I like the staff they are very friendly and they explain everything very well