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Mauricio Alvarado Allstate Insurance
1353 W Mill St Ste 117, San Bernardino, CA 92410, United States
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Mauricio Alvarado Allstate Insurance

Comments
Se
Review №1

I’ve been insured with Allstate for the past 2-3 years and their service is exceptional. It’s been stress free with all the claims I had. Thank you for Daniela Capacci and her team for their awesome work. Staff is friendly, knowledgeable, patient, and understanding. They really stand up to their motto of “where you’re in good hands.” Definitely recommend getting insured with Allstate. You won’t be disappointed.

Cr
Review №2

Excellent service ! The girls there were are very nice, informative and really straight forward . I truly appreciate how helpful they are and always go out of their way to help me whenever I have questions or concerns In regards to my policy. I would highly recommend this place for Auto, life and Homeowners they have amazing rates. I am highly satisfied being a client in this Agency.

Da
Review №3

They have good workers that serve but will only call you when your bill is due. How about you call me with a discount not to see how am going to pay.

De
Review №4

I have been a customer for 2 years now and have never had a problem with this agency, I always feel welcomed every time I step into this office. The girls are amazing and truly care about their customers. They always answer my questions whenever I have concerns and have always provided solutions if there was anything affecting my rate. Im saving so much money and satisfied with my coverages.

Be
Review №5

Well been very satisfied with Allstate Insurance I’ve been with them for years and have renters on the home plan on keeping them on

Da
Review №6

I been a client at this particular office for about 4 yrs and the level of professionalism I have experienced here is beyond anywhere else. Everyone in the office is always willing to help and offer solutions. If you are looking for car insurance, home insurance, or life insurance, this is the office you have to go to. I am very satisfied with the service they have given me.

Pa
Review №7

Got here taken care off right away. Satisfaction and my daughter got her coverage right away.

Ad
Review №8

Excellent service! The girls there were are very nice, informative and straight to the point. I truly appreciate how helpful they are and always go out of their way to help me whenever I have questions or concerns In regards to my policy. I would highly recommend this place for Auto, life and Homeowners they have amazing rates. I am highly satisfied being a client in this Agency.

Va
Review №9

I had a great experience with Araceli, changing my policy and adding insurance to my car. She was very helpful and professional.

Jo
Review №10

✅ Best prices in town✅ Best customer service✅ The agent is accesible.Overall great experience with my Allstate agent. No complaints!

Er
Review №11

Staff was super helpful and friendly answered all the questions that I had. The Manager Esmeralda explained to us what our coverages were and was very detailed and professional.

Bo
Review №12

I have been with your company for 4 year, and I and very satisfied with all that you do to make me and my family secure, Excellent service👌

To
Review №13

Great Service my agent is the best great information very professional and kind and pleasant

Al
Review №14

Excellent service! The girls there were really helpful.

PE
Review №15

I had a great experience purchasing insurance from this agency. Everyone was very helpful and professional.

Ma
Review №16

Everytime I have had a problem the staff has bent over backwards to assist and find a more economical resolution to my problem.

Ka
Review №17

Thanks to Betsy for helping me with my policy, she was very clear with my questions...

An
Review №18

This place is great and the customer service is amazing. Everybody is really nice there and they have great prices .

An
Review №19

Great place and they are quick they always get the job done and I have been with them for five years

Cy
Review №20

I dont normally write reviews but I was so impressed with the help that I received from Betsy that I just had to. Super helpful, good listener and solved my issue right away.

An
Review №21

They are so quick and they do everything right This place is awesome

Wi
Review №22

The staff here is very knowledgeable and very attentive to answer all my questions .

Ya
Review №23

They are all super helpful and kind especially Esmeralda

An
Review №24

Great place, friendly environment..the ladies that work there are amazing and help explain everything in detail. The manager Esmeralda is very knowledgeable and explained the importance of appropriate protection for my family and I. I would highly recommend giving them your business.

Lu
Review №25

I spoke to Rosa and she was helpful and very 👌

Ul
Review №26

After receiving outrageous quotes from other agencies, I decided to call Allstate, which was recommended by a friend. I was surprised with the great coverage and low prices Areli was able to provide. She was very friendly and made sure I understood what I was getting. Thank you for your great customer service, I will definitely continue to do business with you.

As
Review №27

Great customer, super nice, caring and amazing prices!

jo
Review №28

Love this office! The ladies there are always so helpful and great at explaining everything to me when I have any questions. Would highly recommend!!

Ja
Review №29

Very good service and polite employees.

Je
Review №30

Very clean office, nice, professinoal, staff.

ma
Review №31

Excellent services and great prices.

Mi
Review №32

AVOID THIS OFFICE AT ALL COST -I received insurance in July of 2017 and everything went well, I then moved to Albuquerque NM for school in the Fall. During winter break (December) I came into the office to ask about the process of transferring my insurance to New Mexico as well as make payment. After waiting 30 minutes because no-one was in the office, they helped me out and explained I should go to any Allstate office in NM and they can transfer me, I gave them my credit card for payment and went on my way.In January I returned to NM went to an Allstate agency and they said they couldnt help me because my policy wasnt renewed and instead cancelled. New Mexico law needs you to have a record of coverage. I was dumbfounded to hear this as I physically visited the office to make the payment for January, and the person helping me said I was good to go.No one explained I needed to link my bank account for recurring payments even though I left them my credit card on file or that another payment would be due 4 days from when I visited the office.All they told me when ask about the customer service is they sent the bill in the mail but I receive mail in NM and I was in CA so that didnt help much.With that said they cant do anything to help me, Im now stuck without coverage and have to find a new company because Allstates cant take me in New Mexico because of the lack of continued coverage.I would avoid this office at all cost...

Cr
Review №33

Maria showed great hospitality.

As
Review №34

Staff is very nice and understanding.

Da
Review №35

Good service and very nice people

mo
Review №36

Excellent customer service, Esmeralda the manager is always willing to help with any questions I have. Thank you for all your advise and help with my life policy.

Z
Review №37

I love!!this place

Ab
Review №38

Thank you Esmeralda for your excellent customer service and advice with my life insurance and auto policies.

So
Review №39

The ladies working in the office have great customer service!!! I had another insurance where i was paying alot more for less coverages and they tried their best to give me a better price!! Thank you very much!! Im very satisfied with the service provided and the $$ im now saving. Go here guys, you wont regret it!!

El
Review №40

Great customer service!

Al
Review №41

Great customer service love allstate

Ma
Review №42

Good service and fast

Ho
Review №43

Good customer service

De
Review №44

Very satisfied with the service, prices and the ladys in the office are Really attentive to my needs as a client...

Pa
Review №45

I am very happy with my Allstate Insurance Mauricio and all of his staff are there for you any time you need them . If you need any kind of insurance go to Allstate first and i really feel you will get the best deal for a very good rate call Mauricio he can let you know the right way to go for your plan.

An
Review №46

Avoid this place at all costs. 2nd female from right to left believes she has the power to make, changes to your policy as she pleases. She got butthurt that we left and went to another all state agent; so she went in and started adding and removing people, as well as vehicles from the policy, without the consent of the policy holder.She was giving misleading information. she was very much uninformed of what she was doing, and also seemed as if the prices she was giving us were just being pulled out of her rear end. She stated that these prices were prices that allstate creates yet she tells us if we bring her more customers she will give us a discount on our total bill for the policy. Which clearly tells me that they are just throwing random numbers at us.This is the best part. While she was adding vehicles, and personal to the policy. We asked a few questions as to how the price is affected, why it fluctuates from very low to very high out of no where and etc. This is what shr literally did, shr grabbed the mouse, scrolled up and down a couples times (fast enough to where you couldnt even stop and read anything to give a valid reponse) than she would just blurt out a random response which in the end didnt even answer the question and left us confused. Almost as if she was stalling to try and come up with some bull. Worst experience ever. Believe me when I say, stay away from this office. Allstate is not a bad insurance, just this office doesnt know what its doing.Para mi gente que abla español, vayan con una oficina que sepa lo que estan asiendo. Alejense de los problemas que esta oficina les va dar.

Jo
Review №47

Very helpful

Ma
Review №48

👌

Da
Review №49

Great service and integrity!Especially Mauricio & Daniella!!!

Om
Review №50

Very kind staff and professional.

An
Review №51

You guys are awesome!!!!!!!!!! Awesome the best place to come to.

Ar
Review №52

Always so professional and friendly

Or
Review №53

Great service

sa
Review №54

They are very nice

An
Review №55

The ladys that worked there are very rude and have poor costumer service.

Th
Review №56

Dope

Li
Review №57

Best cheap insurance

Ve
Review №58

Very good insurance, very kind, any problem, they try to solve it as much as they can

Ma
Review №59

My experience with this Agency has been perfect, good service and the agents always very attentive to my needs with my policy. I recommend it !

An
Review №60

I like it a lot because they have a good price and good quality and they are all very friendly, very good customer service

Ma
Review №61

They always help you with the best prices and very good kindness, you always answer when you call them and they are very attentive and quickly give you the correct help ... I recommend them ..

AN
Review №62

Excellent office, very good customer service, they answered all my questions and doubts I had, I highly recommend this allstate office, thats why I give them 5 stars.

Ma
Review №63

I really like the treatment of this agency, as there is always someone available to answer my questions.

Ti
Review №64

Excellent service👌

Mo
Review №65

The very professional and excellent service, thank you for helping us and above all taking the time to answer all the necessary questions .... Mill thanks

Ad
Review №66

Very good customer service, very friendly, everyone in general, but especially Miss Rosa, I recommend this company of Mauricio Alvarado.

Sa
Review №67

Good attention today

mo
Review №68

Very happy with my decision to change my auto insurance with Allstate very good service all very well explained

Di
Review №69

Very good quality, very professional, excellent customer service, I recommend it 100%

Al
Review №70

Excellent service, I am satisfied to be a customer in this insurance.

Pa
Review №71

Excellent service and prices.

Ma
Review №72

I like their service, they serve me very well.

Ma
Review №73

Very grateful to Mauricio Alvarados agency for excellent customer service

ma
Review №74

They helped me save a lot of money and with the best coverage.

Vi
Review №75

Very good service good attention. Very well explained. Enough representatives.

Ju
Review №76

The best!

EC
Review №77

They help you very well.

Ro
Review №78

Excellent customer service.

Ro
Review №79

I recommend this agency for excellent and very efficient customer service, as they are very professional when offering the policy and help advise you when you have questions and complaints. I am very satisfied with the service. I recommend it since I have 3 vehicles in my policy. and I am satisfied with good coverage.

Vi
Review №80

Excellent insurance recommended for all people who are new with the license, do not hesitate to change to Allstate insurance, it also offers more than the other insurance.

Ja
Review №81

Great service

Lu
Review №82

For the professional service they provide

Information
10 Photos
82 Comments
4.8 Rating
  • Address:1353 W Mill St Ste 117, San Bernardino, CA 92410, United States
  • Site:https://agents.allstate.com/mauricio-alvarado-san-bernardino-ca.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 909-342-7077
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6:30pm
  • Tuesday:9am–6:30pm
  • Wednesday:9am–6:30pm
  • Thursday:9am–6:30pm
  • Friday:9:30am–1:30pm
  • Saturday:Closed
  • Sunday:9am–6:30pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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