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The Glen Apartments
1831 W Northpark Blvd W, San Bernardino, CA 92407, United States
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The Glen Apartments

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El
Review №1

The team at The Glen is so friendly and inviting. The property is beautiful and the facilities are kept clean and well maintained. I love how close it is to Boba Time and other restaurants. The staff is so friendly and while staying there I felt so cared for. I cannot recommend The Glen enough! Best housing option for students, especially since there are so many floor plan options… huge thank you to Erin and Ernest and the entire Glen team!

Pa
Review №2

Was looking for a place for our son. A friend mentioned The Glen. Read the reviews, we toured it. Was exactly what we were looking for. The fact that it’s somewhat like student housing but gives your college student independence was a bonus. These are individual leases with everything included. Love the amenities.

Mi
Review №3

The rooms are very nice and larger them some other off campus housing weve seen . Its extremely nice to have your own lease and not be responsible for others. Additionally, having your own bathroom is a big bonus. All the staff at The Glen are extremely nice and helpful.

Me
Review №4

If youre looking for a nice apartment close to campus, this is the place to be. I love the fact I can live with my friends, but we have our own lease and everything (including cable and Internet) is included. Makes life super convenient. The friendly staff is also a huge bonus! Couldnt recommend more!

Ty
Review №5

Erin needs to get fired. She is unprofessional. Rude. The apartment s are decent. Cheap and have decent staff. With Jamel being a highlight. Again Erin needs to be removed. She always gives attitude to anyone. She will self insert herself and shut down any conversation you are trying to have She has no regard for the law and covid relief.

Tr
Review №6

The Glen’s resident appreciation week was awesome I enjoyed getting Starbucks coffee and popsicles. The movie pack was cool also ! 😃😃

Mi
Review №7

Very nice and accommodating staff! They are always willing to help! I am looking into living here and have had all my concerns addressed!

ka
Review №8

It’s such a clean and friendly environment!, they even had a residentialAppreciation week!!! It was so nice

T
Review №9

Website said there were summer leases available (May-July) so I started doing all the research, application process, and scheduling a tour. The day of the tour (after all the paperwork was submitted) they told me me there were NO summer leases available. They claimed there was no promise made when we started the process and the final paperwork was not completed so they could change their minds and not offer the summer lease. However when you put effort into something like this you expect the company to at least allow those in process to continue with the terms they were offered, or at least be notified before the day of the final tour that things have changed. To add insult to injury, on the same day they said they would not honor their original offer, the website continued to offer the summer lease! Beware of a company that markets a promise (makes you an offer) and then fails to honor it.

Ja
Review №10

Karina and Glen, in the office, were more than exceptional. Karina has a vast amount of knowledge that made me feel comfortable and confident this will be my new residency. Glen has a very out going personality and was excited to see what I had chosen. It was exciting to such nice assistance. It’s rare these days and shouldn’t dismissed.

Mr
Review №11

Was having an issue with my schools financial aid being disbursed a later date then my rent due date, I called the front office and spoke with one of the managers Jomel. Jomel was able to help me out with a payment plan arraignment that was a win-win for both sides. he was nice, polite, and very helpful, I felt confident after if i ever need anything or have a question I am asking for Mr.Jomel.

Ev
Review №12

The Glen and Karina demonstrated patience and provided a warm welcoming environment. No matter how many numerous questions I asked she always did her best to answer them especially if I need to hear it the 3rd time. I appreciate the hard work and dedication they offered me when I received my tour and started my application process. Thank you so much!!

Re
Review №13

I havent had the chance to visit The Glen in person so my experience is based so far just on virtual and phone, but I am absolutely blown away by how attentive and personable their staff is! The best choice for CSUSB students. Aside from great apartments and amenities, the customer service is the best feature you can expect at The Glen.

Sa
Review №14

I was very indecisive about living by campus and being under campus regulations but after a nice review and talk with Karina on the glens she sold me and I couldn’t be happier since my final decision. A very personal young lady like her that knows what they are doing and talking about are perfect with cliental. Good job Karina and the staff management.

Fa
Review №15

I am very impressed with these apartments. I am looking to move into this area but have been a little hesitant moving into an area I am not familiar with let alone in a new state. Semaj met with me could relate so my situation. She made me feel at home and was able to answer any questions I had. Amazing customer service. I cant wait for my big move.

Ja
Review №16

From start to finish the application process was a breeze. The staff, especially Semaj was super helpful every time I called, even with my crazy schedule. The apartments themselves are beautiful, I can’t wait to move in!

Em
Review №17

I love living here! Ever since I toured with Charles, the staff has been amazing at answering all my questions and helping me with whatever I need. They really care about the residents and making sure that everything is going well. The location is great cause you are right there by the freeway plus it is so close to campus. Definitely would recommend to anyone!

Sh
Review №18

The Assistant Manager Jomel Patterson Collum is so helpful. I just moved in June 2 and he has been such a delight to me .

Ha
Review №19

They are always here willing to help.I had a great experience with them and I recommend any students that’s looking for housing to go see them great place.

Ja
Review №20

I am currently looking to relocate and was recommended to check out the Glen apartments. I called the office and spoke with Semaj’ and she was extremely helpful. Trying to relocate to a different state can be frustrating but she answered all of my questions and made me feel at ease. I can’t wait to tour the complex when I visit.

Ma
Review №21

Amazing staff! Erin, The Property Manager was super helpful and addressed all of our concerns.

Ra
Review №22

Had a great experience with Semaj Davis. She was very knowledgeable of the property and answered all of my questions with ease. Excellent customer service and professionalism. I would recommend everyone speak with her for all of their needs concerning this apartment complex.

Be
Review №23

My niece has been looking into housing so we came to The Glen. We toured with Karina, whom was exceptional. She was very informative and helpful which made us feel comfortable. Definitely a great asset!

Al
Review №24

This place is absolutely beautiful and has hands down the best customer service I’ve personally experienced! I naturally ask a lot of questions but Semaj was so sweet and helpful with everything! I couldn’t recommend this place more.

Mi
Review №25

The property is beautiful! Semaj was an extreme help as I completed the tour. She was very informative of all property details, and answered all of my questions/concerns. It is refreshing to visit a property with amazing infrastructure and staff!

Na
Review №26

I’ve been looking for new apartments in the area, and called the office to clarify a few things. I was super satisfied with how helpful their employee Semaj’ was, she made me feel welcomed to the place just over the phone! I can’t wait to come for a visit and meet her.

Na
Review №27

Looking into potential apartments for my friends in Cali and came across this one. Semaj’ was a huge help! After speaking with her, I felt comfort in making this place a priority on my search. She was very personable and kind!

wh
Review №28

Moving next month & this is definitely on the top of my list. The best part was when I talked to Semaj she was so helpful in answering all of my questions... which is not that common these days sadly.

Ot
Review №29

I came into the Glen looking for housing and was met by the great customer service agent Semaj. Her warm personality made me feel at ease in the complex, especially since this was my first time renting an apartment. She answered all questions I had and made me excited to potentially live at the Glen. If youre looking for a great apartment and great leasing agent to answer any and all questions you have, look for Semaj! You wont regret it!

Ad
Review №30

The Glen Apartments provides its residents with exceptional service. I couldnt be more satisfied with moving into The Glen. Ever since moving in the staff has been very friendly, accommodating, and helpful. Jomel has been incredibly kind and attentive in helping me with all of my concerns. The team at The Glen is amazing! Highly recommend The Glen.

ju
Review №31

In all honesty after signing my lease in August, I truly have no regrets. It is a good first start for those looking to move out because of its affordable living prices for not only students but to others looking to rent as-well. I can’t thank enough to Johana for always checking in on making sure if everything was okay, a very kind young lady ! She always been helpful with any situations or questions that I have had ! Not only her but also to the rest of the office staff who are all so kind !

Re
Review №32

I had some of the best customer service I’ve ever had. He helped me solve current issues that I have and assisted me with renewing my new lease. I am very satisfied with the service I have received.

Ka
Review №33

Specificially writing in regards to Jomels excellent Customer Service as the Assistant Community Manager. Anytime I have an issue or question, I know that he is going to respond quickly and execute his promises. He is the consummate professional! His approach is always one of Understanding and Dedication to Problem Solving. If you are thinking of moving to the Glen, I would suggest calling & asking for him, as he will answer all of your questions and do whatever you need to be well-informed and equipped to move in, seamlessly.The Glen made a very wise decision in hiring him! Not only is he knowledgeable of his job/ skilled, but has an amazingly, positive attitude that is so useful in working with the public, especially during a Pandemic. He is an incredible asset to this Community! Thank you, Mr. Jomel for all of your hard work, you are very much appreciated!

Sh
Review №34

Semaj was very helpful in showing me the apartments! :) all my questions were answered and she was very nice about it especially if I forgot something and asked again. :)

Je
Review №35

I truly enjoy residing at The Glen. The location is perfect as I am a first year student at Cal State San Bernardino. There are several restaurants nearby and the walking path is beautiful.Everything you could need for an apartment is easily accessible. Jomel has great customer services. He was able to answer all my questions.

Jo
Review №36

This is a great location if you are attending CSUSB, if not, I think it is still a great community to live in. The amenities here are great; gym, pool, jacuzzi. The workers at the leasing office have been great to me, they have always been helpful and friendly to me. I had a matter in my room fixed in a reasonable amount of time. I would recommend this community to anyone looking for a place to live, it has many options as far as prices and room layouts.

Al
Review №37

For parents who are looking for the best place for their students to live, definitely check this place out. My daughter first wanted to dorm at the school, but after seeing the dorms we decided that they were not the best place for her. We later took a took a tour here with Alejandra. She gave us a lot of information and showed us how much better these apartments are than dorming on campus. The fact that they can have their own bathroom without having to share it, is already so much better! I would recommend taking a tour to see for yourselves.

Na
Review №38

I toured with Johana and she was super helpful! I definitely recommend these apartments to anyone attending CSUSB

Is
Review №39

Semaj was very helpful in assisting me with seeing the facilities and amenities of the complex! I was very satisfied with her guidance and overall customer service.

Me
Review №40

Super cute apartments! Johana toured me and everyone there was so nice! I really liked the space in the apartments because they are super roomy. They are also close to campus which is good for me since I have to commute everyday!

Ja
Review №41

Looking for apartments in San Bernardino and this complex caught my eye. It is simply gorgeous! The costumer service is superb. I spoke with Semaj and she was able to answer all of my questions in great detail!

Ha
Review №42

I had a wonderful experience with Semaj while looking at The Glen. She was super knowledgeable, gave me great insight into the property, and made me feel valued. I really enjoyed my visit and based on the service I had, this property will be a strong contender for my next home and I really want to shout out Semaj for helping me!

Ga
Review №43

Wow! Great service. I had the pleasure of meeting a young lady named Alejandra. She had an incredible attitude and was very helpful. Give that girl a raise!

Va
Review №44

Great place to live! Nice amenities and nice staff! Been here for 3 years and I love it!

Mc
Review №45

The Glen was one of the first apartments on my list when looking to move to San Bernardino. I instantly knew I liked the complex and with the help of Semaj’, I was sold with the hospitality I was shown. She answered all of my questions and made me feel welcomed! I look forward to signing here.

So
Review №46

Spoke with Semáj about possibly changing schools and she was helpful with giving more information on my living possibilities! Recommend 10/10

No
Review №47

My daughter lives here and I can’t think of a better place for her to be for school. As a mother, it’s very hard to see your kids leave home for college. My daughter still has labs she must attend in person and the location to Cal State is perfect. The majority of the utilities are included, as well as the furniture. You get a bang for your buck. Much nicer than scary dorms on campus. The staff and Alejandra are very friendly and helpful.

Be
Review №48

Semaj’ was very helpful in answering all of my questions. She made the process very simple and communicated all necessary details very effectively!

Th
Review №49

Semaj was absolutely wonderful and extremely patient with me! She answered all my questions and was an absolute pleasure! 100 percent recommended!

Sh
Review №50

I can’t wait to move in! Karina toured me and was so kind and helpful. It’s super close to campus which is what caught my attention. They also offer huge floor plans which was a must have for my roommate and I.

Sa
Review №51

Omg! I loved everything about these apartments! The customer service was A1. I was helped by Semaj Davis who answered every question I had! I was able to connect with her on so many levels as she helped me find the perfect home! I plan to move here in May and Semaj made me feel very comfortable to move here. She was very informative with everything that was presented!

Ca
Review №52

While visiting the glen I was inquiring about living. Tanisha helped me she was very knowledgeable about different units and pricing. She was very patient with me and answered all of my questions also I can tell she’s a very hard worker who was knowledgeable of other areas as she knew the answer to even her coworkers question.Thank you Tanisha for making my experience at the glen a wonderful experience with your knowledge, patience, kindness, and joy.

Sa
Review №53

I had a great experience here! I was helped by Johana and she was super nice and accommodating. She did a great job of showing me the property, if you visit The Glen definitely ask for Johana to show you around.

Ki
Review №54

Great apartments and staff. The assistant property manager is really caring and understanding. It’s been refreshing living here.

An
Review №55

The location is perfect if you go to csusb. It’s right across the street, 10 steps and you’re on campus. The people at the office are cool and Alejandra was very nice when helping me. I like my room and like that they have garage parking.

Ke
Review №56

Really glad I moved here! Beautiful atmosphere and close to everything. Semaj’ was so helpful with moving in! She answered all of my questions!

Ad
Review №57

The Glen Apartments is a very enjoyable place to live. Not only is it well maintained and the management is responsive when problems come up. I appreciate how efficiently and responsive the property manager is. Never in my life have I met someone so professional, and down to earth. She did such a great job answering any of my questions and concerns which were met in a timely manner. I highly recommend The Glen Apartments if youre looking for a great experience and it is a wonderful atmosphere for students.Additionally, the appreciation week for the residents was very appreciative for them to make a week of notice to all the people living at The Glen. The fun giveaways each day was exciting.

Jo
Review №58

Great place to live & spend your 4 years in college. Nice view of the mountains, and fire wings is right across as well for those wing lovers :). Got to speak to Johana a staff at the glen recently and let me tell you, she had the best costumer service I’ve ever experienced. I’m talking Chick-fil-A times 10 service. I would 100% recommend living here.

Ja
Review №59

The Glen is such a beautiful apartment complex! Looking to move to San Bernardino and Semaj’ was able to help answer all my questions and provide great customer service. :)

Ag
Review №60

Johana really helped me find an apartment very quickly and was extremely helpful and knowledgeable and made the process of moving out with my parents very easy. Very excited to move in!

Ni
Review №61

Semaj at The Glen has been so helpful and answered all of my questions during my apartment search! I am moving to the area so I was not able to tour immediately, but Semaj truly helped me envision all that The Glen offers!

ta
Review №62

Beautiful apartments! Semaj was super helpful and she answered every question I had!

Sh
Review №63

Semaj was so helpful and answered all my questions about housing and places such as restaurants around the area.

Va
Review №64

Toured here with Charles, an amazing leasing agent. Has amazing furnishings, nice open layout, and is super close to campus and the interstates! Love it here!

Sh
Review №65

Erin answered all of my questions and Tanisha gave us a great virtual tour! The location is so convenient. Close to campus and the freeways! Can’t wait to live here!

Do
Review №66

I am so excited to move into this apartment. Jeremiah was extremely helpful, and made the process easy and enjoyable. If you want to move into these apartments. I definitely recommend asking for him.

Ad
Review №67

I am looking to move to the area soon and had the pleasure of speaking with Semaj’ Davis. Not only was she very well informed about the in’s and out’s of the complex, but she was also able to balance a tone of personality and professionalism.

Lu
Review №68

Called this morning and got the best customer by Karina! She was so sweet and very helpful with understanding the way The Glen works!

Da
Review №69

I love living at the Glen because it’s minutes away from CSUSB campus and from my work. Also, I love my unit- my neighbors are very friendly.

Al
Review №70

I was inquireing about leasing at the Glen Apartments and was helped by Semaj. She was very helpful and answered all questions that I had, super quick with her responses

Ri
Review №71

This place has really awesome service, although I only interacted with only one person she managed to help me throughout the whole process of moving in. Thank You Alejandra.

Ja
Review №72

I really appreciate the service I received here when I came in with questions. I had left and had more questions so I called and Karina gave me the same genuine service that everyone deserves! Overall the staff was amazing!

Ro
Review №73

I went to take a tour, and I’m very impressed. Johana is very kind, informative, and reliable.

Je
Review №74

Living at the glen has been a great experience especially during these hard times the staff had been very accommodating and helpful! 10/10 worth it :)

Jo
Review №75

Jeremiah H. is so helpful! I have lived at the Glen for over a year now and he has helped me from day one! I had so many questions and he not only took the time to go over them with me but he followed up with me as well. He is kind and I can tell he really cares about what he does and how he can help people. If you are thinking about moving here I would just ask for Jerry!

Ro
Review №76

My granddaughter lives here and I feel happy that she found a great place to live at. The Glen has made me one happy grandma. All my expectations met from the leasing process to the move in process

Sh
Review №77

Tanisha was very helpful as always! She is patient and kind and always gets the job done! Definitely would recommend!

Cu
Review №78

I recently just went through the application process with the Glen and one of the leasing agents named Jeremiah was extremely helpful. His knowledge for this property is outstanding and I’m looking forward to moving in. I greatly appreciate how he handled my questions and concerns.

yv
Review №79

I wish I could give this place a one Starr review. The manager is not professional and will argue with you in office space . They have constant fighting and drug dealing throughout the complex. The office staff is rude and highly combative they have absolutely no professionalism. Staff will constantly harass you and call you many times to release. Please beware of this place they have professional boundaries.

Al
Review №80

I go to csusb and was looking for an apartment nearby. I have a few friends that live here already so I’m looking forward to moving in with them. If you have any questions Alejandra in the office is very helpful and nice.

Sa
Review №81

Tanisha is great! She’s always been able to help me with all of my problems or questions.

mi
Review №82

Charles and Karina were so sweet with helping me get a visitors pass.

ki
Review №83

I was helped by a kind gentleman named Jeremiah he gave me the best possible tour guide explained everything to me throughly and was very professional answered each one of my questions and concerns without hesitation and his energy and characteristics really were unmatched if you plan to get a tour I recommend you get one with Jeremiah or request him he is very helpful

Mi
Review №84

The staff here is very professional. Charles answered all of my questions and more! The virtual tour was amazing and the apartments are beautiful and well maintained! I was very impressed and would reccomend The Glen appartments to anyone ! Definite 5 ⭐

Da
Review №85

I took my cousin to look at an apartment in The Glenn. Jeremiah was so helpful and professional. He really made the process so easy. Thank you.

is
Review №86

Couldn’t be happier with my experience. The property was extremely nice and I was greeted by the kind office workers (I believed the one that helped me was Charles). Would highly recommend The Glen.

Na
Review №87

Can you please answer the phone once in a while

Ai
Review №88

I’ve had a great experience leasing an apartment thanks to Jeremiah’s help! Would definitely recommend!

Me
Review №89

I love it here. It was really hard and a long process to finally be accepted for the studio I wanted to take over, but it was definitely worth it!! I havent had any issues with bugs or rodents in our home. I love the dog friendly community. My girl trindle has made friends in the complex c: maintenance is always on top and ready to help out. I have nothing but good things to say about the glen. The one and only thing I have bad to say, is I have a terrible roommate on the third floor... oh, and also the strict parking. Like cmon!! Its guest parking.. why do we need guest pass? I hate that.

Lu
Review №90

The layouts are very roomie and premium The staff have always been very informative and helpful. It is also very close to my classes.

Sa
Review №91

Came in last week with a few questions and Karina was very helpful. Wonderful service!

Al
Review №92

The Glen recently got new management and I’m already loving the improvements! Today they delivered free snacks and tomorrow they are taking our trash to the dumpsters for us! Also one of their employees, Johana, is so nice and very helpful!

Y
Review №93

The worst management ever. once you sign the lease their face and act like a dog won’t help you with parking or solve your issue. Also, if you rent any kind of room everyone can hear you. it’s not worth it in this ghetto. save your money and time talking to them and go find other place

Ma
Review №94

I go to CSUSB and was looking for housing nearby. I took a tour with Alejandra and have been working with her since. If you go to cal state this is definitely better than the dorms and super close to school.

Ni
Review №95

Jeremiah is a great candidate and does his job with great positive attitude and professional manner. He makes you feel welcomed and appreciated to be apart of The Glen.

Se
Review №96

I was looking for an apartment close to my college and it is so convenient that they are across the street. I took a tour with Alejandra and she has helped me with my application. I would check this place out if you are going to be attending csusb.

Jo
Review №97

Moving can be a headache but thankfully the guy that assisted me I believe his name is Jeremiah was very helpful in addressing all the concerns and questions I had about the glen. He made sure that he went over everything with me and made sure that he left nothing out what so ever. Thanks to him I can’t wait to move in :) ! Thanks for making my time worth it.

Lo
Review №98

During these times it’s hard to socialize and receive great service but every time I called Karina always answered with great positivity.

Al
Review №99

The Glen is a great atmosphere, I’ve came to visit my friend a couple of times and her roommates are so nice! the apartments are very nice, this would be the perfect place to be a student and get a great college experience!!

Ne
Review №100

Mr Charles from leasing office always helpful, customer oriented.My current roommate with his girlfriend . Smokes pot, as a general rule NOT TO SMOKE INSIDE THE APARTMENT.I have been complaining about the smoke, SMELL of et al.And is still going on smoking pot in the apartment specially at night the whole apartment smells SO BAD AND LINGERS ON MY CLOTHES.WHERE DO YOU SEE A GENERAL RUL IS NOT FOLLOWED OR NOT SUCTIONED OR MEANS NOTHING BUT JUST WORDS.I HAVE ASKED AND TALKED ABOUT THIS WITH THIS ROOMMATE, THE RESULT IS NOTHING.

Information
36 Photos
100 Comments
3.5 Rating
  • Address:1831 W Northpark Blvd W, San Bernardino, CA 92407, United States
  • Site:https://livetheglen.com/
  • Phone:+1 909-453-4097
Categories
  • Apartment building
  • Apartment complex
  • Apartment rental agency
  • Furnished apartment building
  • Housing complex
  • Student housing center
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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