user
Boswell Elliff Ford
1401 US-77 BUS, San Benito, TX 78586, United States
Appearance
Boswell Elliff Ford

Comments
Br
Review №1

My experience with Boswell Elliff Ford was 5 stars all the way around. Tyler helped me place my truck order and was critical in helping me decide on which features to order. He also updated me throughout the entire process as my truck was being built and shipped. When my truck came in, Bill, one of the owners greeted me and we talked a while. Juan did a great job in helping me to decide which financing options to take while still utilizing my rebates. I will definitely be using them again and will recommend them to friends and family.

Ju
Review №2

I highly recommend Boswell Elliff Ford in San Benito!!! They always offer a very fair deal in a warm and friendly atmosphere (no pressure, no feeling like youre in a salesmans meat grinder). Their people are highly knowledgeable and so very helpful with absolutely everything. Ive purchased all of my vehicles (6 or 7) from Boswell since the mid 1990s and would never go anywhere else. They really are the very best people to work with when buying a vehicle!!!

Ka
Review №3

Have purchased trucks here, buying is great. The service department needs work. The men here are great with other men, not always as friendly with women. Thats been my experience. My hubby has great service but not always me or my mother. Get tired of treated like a dumb wife who dont know her truck or car. But continue to change oil there so when I trade in I get more for my trade in bc they have the records.... just go in with not the highest customer service standards.

On
Review №4

Jeff in service was friendly, attentive and professional and took care of all our needs. Great service!!!

Ju
Review №5

Excellent service department! Jeff was great at communicating. Service was fast and hassle free.

ju
Review №6

Daniel was a great help and very knowledgeable of what he had on his lot

KA
Review №7

If I could give them 0 I would. DO NOT DO SERVICE WORK WITH THEM.They do service work by first come, first served. NOT appointments. We took our car in on a Monday early morning. Was told 2-3 days to fix. Wednesday no info. Called them. Was told there had been at least 5 other vehicles ahead of ours on Monday, that there was 2 still ahead of ours. This is for a 5 bay service center. That it would be at least another day before they could get to looking at it, let alone fix it. They were told to hang on to it for now. After our conversation, within an hour we decided to take our business elsewhere. We get to the service center, car is in front of the office, window open, keys in it and RUNNING! We proceeded to take our vehicle home. Within 15 minutes we contacted the local police department to let them know of the situation. Another 30 minutes passes, and we get a call from the service center to see if we have our vehicle. That they were just getting ready to check it out. That if we didnt have it they were (first now) going to report it as stolen. GO ELSEWHERE where they are more concerned with their customers patronage, prompt service and security of your vehicle when there.

Fe
Review №8

The parts and sevice staff are phenomenal! They helped me out of a Hell of a Bind! I would Highly recommend servicing your vehicle here! Ask for Scott in service and Daniel in Parts!

To
Review №9

Did the self check out. Machines are a pain there. 4 times had to get clerk to unstuck it. Some products not that fresh either, but store was really crowded for early in the morning. Guess people arent going to church like the used to.

Vi
Review №10

Great fast and efficient service. Staff very courteous.

je
Review №11

A very good group of people from the sales side to service, any question or issue resolved without hesitation, I would send my parents or friends there in a minute!! Thanks again!!

Jo
Review №12

Don’t let the size of the dealership fool you. These guys are some of the best to work with. They enjoy what they are doing and talking cars with you. I have never had such an easy time purchasing a vehicle. It was stress free. Customer service is the best. They work to answer all your questions and get you exactly what you want at great prices. When given the tour of the dealership, everybody I spoke with was very inviting and made you feel like you were part of the family. They were all very knowledgeable. When I’m ready to purchase another vehicle I will most definitely be back. Thanks to everyone at Boswell Elliff Ford.

De
Review №13

Excellent Service.. I went in for a check engine on my vehicle and got fixed in no time.. Thanks to Jeff and the service department I was in and out..

ji
Review №14

Great service Jeff service guys was on top of all vehicle needs and very informative very pleased with service and with contact communication with Jeff will recommend to others for service 👍 👌

Wa
Review №15

Great service they always go above and beyond to help their customers out.

Bo
Review №16

Very good people to work with. Love my new truck!

Ca
Review №17

I purchased a 2019 F250 earlier this month from Boswell Elliff Ford and was helped by a good friend Daniel Stillman. By far one of the easiest and stress free purchases I have made. I have dealt with Bert Ogden, Boggus, Payne and Hacienda and would definitely recommend you stop by this dealership and give them a chance to earn your business. I was pleasantly surprised. Ask for Daniel stillman if you ever shop there.

Mi
Review №18

They are really nice people took care of problem quick

Ch
Review №19

Jeff was able to work my truck in, despite his busy schedule. Much appreciated, Jeff and crew.

Sa
Review №20

Awesome dealership...would never go anywhere else!!!!

Ju
Review №21

Some day, Ill buy, another car from that place

Al
Review №22

1. i was quoted $1152. i was charged $250 and change and was told it took some time. so was it for the calibration or because FORD HAD 4 RECALLS.3. EMPLOYEE LEFT FOOT PRINT ON THE DRIVER SIDE DOOR PANEL.4. When we called back to address all of this, was not happy with answers. for #3 said they would get back to us.so no was not happy with service.

Mi
Review №23

Agreed to give me a ride home. When I pointed out I live right across the street his attitude changed. He laughed!

Jo
Review №24

Knowledgeable, helpful and friendly service.

Re
Review №25

Had a great experience with quick lube at Boswell Ford. Nothing but professional service from Chon Ramirez! In and out! Thanks again for the continued awesome service!

Bu
Review №26

The staff is top notch. Daniel (Stillman) was most helpful and very attentive. Never bought a car before and he explained everything in a way that not only put me at ease, but made the entire experience actually manageable. Will definitely be sending friends and colleagues to Boswell Elilff .

Al
Review №27

Bought my 2017 escape there with a good friend Daniel S. Look him up for a good deal

Ke
Review №28

My 2010 Ford F150 got a tune up, oil change and air filter. The Service guy was great. I would not take my Ford truck to any other dealer in the lower Rio Grande valley. Also the gentleman who gave me a ride was so interesting. He gave me a short history of San Benito.

ke
Review №29

Great place to go. First time buying a vehicle there and I will go back for sure. Our sales associate, Eli, was very helpful and easy to work with for sure. Cefo, not sure of his title but the gentleman that did all the paperwork, was very nice too. Everybody seemed very relaxed and no high pressure that you typically get at a dealership. Made the deal and told them Id be back later to pick it up and sign the papers. Worked out great, everything was ready and about half an hour later I was done. Ive bought a lot of vehicles at a lot of dealerships and this has to be the easiest, and best, experience Ive had. Walked away feeling good about the deal and the people I got to work with. Looking forward to seeing how the service department does.

Ro
Review №30

Great place and great people to work for! Swing on by and take advantage of our down home treatment and And great buying experience!! Don’t be treated like just a number and come over and get adopted as part of Boswell Elliff Ford family here in San Benito, TX!!!

Do
Review №31

It saddens me to post a poor review. Previous service has been very positive. How ever after taking my F-250 in for a bad sensor. Three days later I finally got it back. From stripped threads to replacement parts forgotten. Additionally with an extended service warranty, I wasnt offered an option for a rental. Not a good visit.

Jo
Review №32

Great place for quick lube

Ru
Review №33

Excellent service as usual. Dont visit often since currently reside out of town but whenever I do require service I make sure to visit Boswell Elliff Ford.

A
Review №34

I’ve been bringing my truck here for 7 years for maintenance and I will never take it anywhere else! I’m known by name and am made to feel like family.

Ga
Review №35

A/C does not work it has a leak and everytime I took it in they said it was fix and turns out that they used stop leak and the problem is still there. The evaporate is freezing up and water is on the floor board on the passenger side.

Wi
Review №36

Great service, service managers provide the best advise for taking care of your vehicle. Quick turn around on repairs. Parts and cashier department are extremely helpful and courteous.

Al
Review №37

Got the best deal in the valley

Je
Review №38

I LOVE getting my vehicles serviced here. I have a fleet vehicle so im here at least monthly. Everyone is so friendly and there is a nice waiting area with a TV and beverages. Out of 25 visits I’ve never had an issue. I refer people here all the time. I trust them more than any other dealership or car service place. I never worry about my cars when I leave. I bring my person vehicles here too. I Highly recommend.

de
Review №39

Awesome service!

PA
Review №40

Great service and expedient work by Gene in the body repair shop. Everything looks perfect after the fender-bender on the front-end. I appreciate the excellent work!

Ch
Review №41

I ordered a 2019 Ford Ranger pickup truck from Boswell elliff and its going to take about three months to get it but they have agreed to honor any rebates that were in effect when I ordered it and also with me still using my car they have agreed to honor the trade-in amount. I really like this dealership and would highly recommend it to others looking for a new vehicle.

Mo
Review №42

Best place to get a car ask for Robert G. He will help you out with any of your needs

Jo
Review №43

Quick and friendly service. Jeff is the best.

Lo
Review №44

They told me a price for an oil change and they charged me more cause it was a chevy I will look for someone else.Bad communication

Ja
Review №45

Awesome customer service oil change was in and out in about half an hour

ch
Review №46

Worse experience ever seen and most disrespect ever from service department.Drove a 2014 ford focus into shop after spending 500 dollars on factory recall.Now sensor errors and now in shop wont start.Paid for tow truck from dealership to bring me my on e drivable car and no delivery and s service manager that yhinks its funny.

Sa
Review №47

Awesome experience there. Spoke to Daniel Stillman, when we arrived. We got there before closing time. He waited and answered all my questions. I called him several times more during the week with more questions. I Finally showed up to finalize everything and was happy with my purchase. Nothing like the horror when I bought my Nissan. Thank you Daniel and Ceferino for making this experience great.

Lu
Review №48

Service was weak. Replacement battery of a FORD battery I paid $164.00 for. $20 labor . Was advised since it was not purchased at this dealership the labor I paid six months ago was not valid. I popped my trunk and exchanged the battery but was unaware of a cover on the negative post. I removed the plastic and the battery worked while their mechanic watched me. I hope I don’t have to go back during bad weather. I have a Navigator that I will not be bringing here.

Oa
Review №49

Nice variety of vehicles. Staff is really helpful and nice. Good work for reasonable prices. If America was a dealership, this would be the one.

Ze
Review №50

Sam is the best person to deal with when buying a car. Ive bought 3 vehicles from them and have had a stellar experience each time. Their service dept is 5 stars as well....

En
Review №51

Sincerely, awesome automotive service! I went in for an oil change. I was given a very thorough explanation of what they did to my F150, what options were available to me, and no you need this or that done! Just sincere service and dedication, and honesty! Thank you Boswell Elliff Ford !!

GR
Review №52

I was given one price when I checked in, but was not informed about any additional charges. I was shocked when I got th2 bill...it was double what I expected to pay. Petty dealings for such a big organization. Ill never go back, will look for a more honest, upfront provider.

Ro
Review №53

Friendly,respectful,fast. Explains detail by detail.

De
Review №54

They were very efficient.....they ordered a new camera for the front end of 250 and change the oil...later installed camera ..

bm
Review №55

Great people low selection

Da
Review №56

Very satisfied Winter Texan. Jeff and the whole team are excellent. Thanks

Bl
Review №57

This is the best dealership in the valley. No hassle. No pressure. Theyre there to help you find what youre looking for. They work with you too. You dont have to buy when you go in, but you know where to go when youre ready

OW
Review №58

Excellent service department! They got an oil change done in 13 minutes. I was very impressed by the friendly staff and manager.

Ed
Review №59

You guys are really great! I would really recommend them for a car, youll receive all the help you can get and they will try their best. Thank you guys!

Du
Review №60

Friendly professional staff.

Ji
Review №61

I purchased a Ram 1500 from the this dealership and I couldn’t be happier. I got a pretty good buy to say the least and I like that the salesman don’t fight for you or seem like they are plotting anything. I am guitly of window Truck shopping knowing I wasn’t going to buy anything since the truck I used to own was payed off. I was treated with respect and was impressed by the simplicity of it all. The salesman wasn’t demanding or very forceful with his interest and intentions of selling me the vehicle. I forget the mans name but he was very helpful and he talked at our pace. He even stayed later to finish the paperwork the finish up our purchase. In the end I got a good payment and the trucks worth in gold since I had never had a 4dr truck. In all I got the best service I’ve seen in years and that says a lot. I have this enjoyment of going to dealerships aswell as used car lots and seeing my family and or friends purchase vehicles. So yeah I recommend looking into getting a vehicle here if you have he chance.

Be
Review №62

Took in ‘13 Edge for service, 1st free oil change and to take a look at an issue I was having with front doors. Initial complaint was not documented on the RO, and then there was an issue about internal payment to take care of the vehicle. While that’s to be expected, what threw me through a loop was that their Multi Point Inspection was fibbed. My battery was not good. Rear tires were not at the tread listed. And while technically this was a free service, it’s something that as a customer you rely on. Service Manager eventually got it taken care of. My doors got fixed. But upon picking up my vehicle, the MPI is still fibbed. They didn’t bother to check that I had already replaced the battery and it should now read good. They did manage to get the tire tread depth. But for such a menial and quick task, it makes me think their service may be untrustworthy, rushed, or flat out didn’t care because I wasn’t actually putting money in at this point in time. Ultimately, I’m really disappointed.

Jo
Review №63

Best place for deals and finance options in the valley

Ph
Review №64

Rodney and Mario offered me a great deal and made it easy to buy a new Ford F-150. I would highly recommend buying a new Ford from Boswell Elliff Ford in San Benito!

Sn
Review №65

Got my car here. My son-in-law works there n I got a pretty good deal.

Ce
Review №66

I took my truck in for an oil change. I was greeted quick and courageously. The work was done in a timely manner.

Ti
Review №67

Great staff. Kept me informed of expected time as well as a recall

Ar
Review №68

Great customer service at Boswell. I will take my vehicle to get an oil change there from here on out.

Ba
Review №69

World class service department. They follow through on their word. Cannot recommend them enough.

Lo
Review №70

Had the oil changed and car inspected. Everyone was so nice and helpful. They took the car right in and were done in an hour or so.

Lo
Review №71

Very friendly. Very helpful. Honest.

Su
Review №72

Service guys, you rock!

Ro
Review №73

Had oil change done on my truck,Reasonably priced, and waiting time was not too long.

Ap
Review №74

The staff is sweet and know what theyre talking about. Great place. :)

Ru
Review №75

Great car dealership with excellent customer service. I definitely felt like I was making a smart choice by buying my first car with them

Id
Review №76

THANK YOU Ceferino and Robert for your great help in getting what I needed . CUSTOMER CARE was excellent, lots ofcourtesy and respect.

Gr
Review №77

Awesome customer service. They treat you with respect and very helpful

Ju
Review №78

Got a oil change and was out quick

Cy
Review №79

Great people to work with and we now have a fantastic 2018 Ford Expedition that we love!

Vi
Review №80

Excellent customer service!! They actually have you in mind thinking about the car and how to best help you out!

Ca
Review №81

We had just gone in to see the expeditions they had and ended up leaving with one as well. Daniel Stillman was our salesman and was very helpful throughout the process.

Ra
Review №82

Great attention & customer service!!! 11 out of 10

Jo
Review №83

Fast, friendly staff. I service all my Ford trucks with them.

Ze
Review №84

Great dealer. Taking my new car there for everything!!!

Ma
Review №85

Great customer service! Had my battery exchange in less than 30 min.

Jo
Review №86

Parts department very helpful and friendly. I was in and out in a jiffy.

De
Review №87

Service department is great. Very friendly and easy to work with.

Ma
Review №88

I was very impressed with the customer service.

Jo
Review №89

Great Experience, very Attentive to Details, Enjoying My Ride. .

Ri
Review №90

Positive experience with oil and tire rotation service. Will come back.

Ya
Review №91

Recently we took our truck to get fixed worst experience ever our truck was there for 31Days. They used after market parts and still our truck wasnt fixed right. Bobby the body shop manager lied to our face the whole time. We notified our insurance company about the mess they did with our truck and we were told that after a guy nicked name smiley stop working the experience with their body shop is terrible so never again will we use this dealer for no reason not even to buy a car

Ju
Review №92

Went for oil change, was done right away.

ja
Review №93

V good experience partially because Sarah Boswell is a very nice person

Ro
Review №94

For honest car buying/leasing/trading/service see Boswell Elliff Ford in San Benito.

Al
Review №95

Friendly associates/salespeople. Answered all my questions regarding my extended warranty on my F-150.

Li
Review №96

Professional and prompt in their delivery of service.

Sa
Review №97

Good Guys good place to bring your Ford

Sc
Review №98

Great deal on services on my car.

Jo
Review №99

Friendly staff

cy
Review №100

Quick and friendly service, everytime.

Information
96 Photos
100 Comments
4.4 Rating
  • Address:1401 US-77 BUS, San Benito, TX 78586, United States
  • Site:http://boswellelliffford.com/
  • Phone:+1 956-399-2468
Categories
  • Auto repair shop
  • Auto body parts supplier
  • Auto painting
  • Auto parts market
  • Ford dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
Similar organizations