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The Texan Chimney
10018 Ingram Rd, San Antonio, TX 78245, United States
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The Texan Chimney

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Ci
Review №1

I am so happy with the service of this chimney company they clean the chimney and replaced the back panel of the chimney. The technician was so friendly and professional I highly recommended

נו
Review №2

You found the best! This company is reliable, and has amazing customer quality service! Very informative, they arrived on time and not one of those companies that just take your money and rush out the door. They explain the service, take pictures, and do the job. It is very hard to find good quality service and companies with great customer mannerisms. i highly recommend and will continue to use them

Br
Review №3

Great experience overall! They provided before and after pictures and video of chimney repairs. Awesome to deal with, will definitely call them again if needed. Thank you!

Va
Review №4

Im highly satisfied with The Texan Chimney service. The guys arrived on time, completed all work in a timely manner, very professionals and personable. Would highly recommend this company for your Chimney needs!

יר
Review №5

I’ve been very happy with The Texan Chimney Service. Otto has always correctly diagnosed the problem and fixed it at a reasonable cost. He was up front about not recommending service that I didn’t need. I highly recommend him.

An
Review №6

Barak and Julio were super helpful. They were on time, courteous, and very professional.They quickly solved my issues with my flashing.100% using Texan Chimney again for any issues in the future.

Ka
Review №7

I paid over $400 for work performed just have the chimney leak the following month. I called and setup 3-4 appointments over the next few months & each time the tech was a no call or show (with one exception when the technician broke his arm & could not do any call outs). I setup an appt thru their online booking system, rcvd an email confirmation - another no call/no show. I called them only to speak to a rep (Brianna) who told me the online booking system isnt functioning properly and they had no record of my appt.I had to email them the appt confirmation I rcvd from them as well as the invoice THEY sent me for prior work done before they would assist me. Its been 6 months and this has not been fixed and the soonest appt they would give me was 5 days away.I fully understand there are unavoidable circumstances (e.g. breaking an arm), but this is absurd. They came back out a second time and resealed an area. The following evening brought rain and my chimney is still leaking. I have texted the technician and Brianna and sent emails with video showing the leak is occurring & have rcvd no response.If you would like to see video of the water pouring feel free to let me know. Id be happy to send that to you. Ive included photos which do not fully show the extent of the issue. If this review can help one person avoid wasting their money with no results then its worth it. Choose wisely and proceed with caution.UPDATED- to include the invoice & copies of my CALL LOGS. The Tx Chimneys response to my review is alleging that I am a liar. They are claiming to provide accurate statements by insinuating that I only called in June. The call logs show I called on 04/29/20 & spoke to someone as the call lasted over a minute. They were a no show to the MAY appt. I set another appt in June. Call log shows they contacted me on 06/03 to cancel. I setup an appointment for June 16th - another no call no show. The last no call no show was in September after using their online booking system which they stated doesnt work properly.At no point did anyone from the company reach out to me by text or email after I sent them video evidence that the leak was still occurring earlier this week. The only response I received from them was to my Google Review post. So I doubt the sincerity behind their willingness to resolve the issue. Its posturing to protect their reviews in a public forum.

Da
Review №8

I used this company because of the excellent reviews and pictures of work previously performed. I had my chimney cap and chase replaced. When completed I had pictures taken and was not satisfied with results. Texan chimney technician came out again to deal with my concerns (I.e. poor caulking, chase not angled, black spots etc). He addressed my concerns and fixed the problems I identified. My major concern still is that the work looks sloppy (but who sees the top of your chimney anyway). As long as the birds and rain stay out, I am happy. I attached pictures of first round and finished product.

Ma
Review №9

Great experience! Honest company with good customer service/communication. I would recommend this company. We contacted the company to inspect our chimney prior to use and quote us on needed repairs. The company contacted us when the technician was delayed due to weather and rescheduled for the same week. The technician called before arrival, was honest about the chimney not needing a repair or cleaning, and educated us on our chimney. We will definitely be using this company again in the future :)

Ju
Review №10

Many many thanks to Barak and Julio for all their help! Not only were they professional and excellent in their work, they were also kind and patient and great at explaining and advising. They worked long and hard and left a clean worksite. The price was fair and less than a quote from another reputable company. I’m so glad a friend of mine told me to call The Texan Chimney!

Ro
Review №11

I hired The Texan Chimney to fix a leak in my chimney after another company failed to repair it. The Texan Chimney did an AMAZING job. Their initial inspection was extremely comprehensive. Barack even climbed inside my wall via a wood storage door about 2ft tall to examine all the possible sources of the leak! The inspection took nearly an hour and I felt they went above and beyond looking for all possible ways water could be getting into my house. They did the fixes for me extremely quickly (the actual repair took only 2 hours or so) and though they missed a spot (that was hidden beneath some textured stone and was impossible to see from the outside) when I let them know, they IMMEDIATELY came back out to fix that spot with no questions asked. They are polite, fast, and their office worker is very nice too. If you are looking for a sign of who to hire, THIS IS YOUR SIGN! When I eventually am ready to sell my house and want to level my fireplace (it was crooked when I bought it) I will definitely be hiring them again!

Le
Review №12

The Texan Chimney technician was very helpful and honest with us. He told us we didnt need a whole firebox replacement like another company had said we did, we just had to replace some cracked panels. Overall the price was very competitive, and the technician was professional and efficient. Pretty sure they will be doing all our annual maintenance from now on!

Ju
Review №13

They replaced the chimney chase cover and the cap they did fabulous job. I do recommend them.

Jo
Review №14

My mother had them come out and they were excellent they were thuro and answered my moms questions. Keep up the amazing work

Ri
Review №15

Technician on time and take he’s time to answer all my questions.I am very impressed with the job he performed. Definitely recommend The Texan Chimney

Ap
Review №16

Barack called prior to let me know when he was on his way. Service was thorough inside and outside inspection. Friendly, professional, respectful of property. Provided estimate and recommendations. Cleaning was $95. I would recommend.

Le
Review №17

Very prompt and professional. Barack and his team repaired our chimney and cleaned it. They were very friendly and efficient.

Er
Review №18

They provided excellent customer service and is a very knowledgeable technician. They gave us a detailed inspection report and happily answered all of our questions. Highly recommended!

K
Review №19

Great service. Barak was great. Showed up on time. Very knowledgeable. Highly recommend.

Ro
Review №20

We scheduled an appointment to have our fireplace inspected after needing some repairs. Barak came out and was very friendly and professional. He showed us what all needed to be repaired and replaced. We were very impressed as to how he sent photos while up on the roof while inspecting the chimney as well. Overall, this was a great experience for us. We loved the service and are now enjoying our fireplace with this change in weather. Thank you Barak and Texan Chimney! We have already forwarded your names and phone number to our friends and family!

na
Review №21

The Technician showed up with helper and they been there on time, he did full inspection to the fireplace and he check the chimney from the roof too, he showed me everything I need to know and he fix everything i ask him to do, over all I’m very happy with the service.

Ma
Review №22

Excellent service with speed and professionalism, it was a pleasure to hire them. THANKS

Ro
Review №23

We really appreciate the work they did and would confidently recommend them for the work you are considering.

Ey
Review №24

I called this company and they show up at the same day, very professional technician, he answer all my questions and knew exactly how to solve my issues. I really appreciate this company!

Al
Review №25

They came to clean my Dryer Vent which hasnt been cleaned since we bought it about 5 years ago (I know, gross) and left it looking like new. Im very pleased with it, and would recommend them for sure.

Sa
Review №26

After reaching out to a few other companies that came back with higher then expected quotes we found The Texan Chimney. Barak was great to work with, very detailed. Overall was blown away with the service and finished product.

UR
Review №27

Today The Texan Chimney technicians cleaned my fireplace and chimney. They were punctual, polite, informative and efficient. I highly recommend this company to anyone who needs a chimney cleaned.

Ge
Review №28

Barack was on time and on point great job and excellent customer service all the way around!

Sh
Review №29

Very professional technician, he replaced the panel in my chimney and he clean the flue, im very happy with the result.

Gr
Review №30

They charged $175 to apply a little bit of special sealant to some cracks in the brick of my fireplace. A tube of this sealant runs about $7. When I called, the person on the phone says the cleaning costs $99. When the guy arrived, he said its $200. This place is a complete scam. Do not call this place. Take your business elsewhere. There are many other choices.

ju
Review №31

Great customer experience. Elior was super in tackling my chimney cleaning. He was punctual, courteous, friendly and professional. He clean from inside and even from the roof. I highly recommend the Texan chimney team.

Ni
Review №32

I’m very happy with the service, great job guys

Ch
Review №33

Great job... prompt and professional.

St
Review №34

Very courteous tells you more than you need to know

Ja
Review №35

We are very happy with the work that Texan Chimney at our home.

Gu
Review №36

They are the best one!!! Thanks for great service !

El
Review №37

Barak is an upstanding business man, definitely recommend!

Ma
Review №38

Great company, fair, reliable and professional!

Da
Review №39

Great service!

Li
Review №40

I am completely satisfied with the installation of the screen to prevent animals from entering the chimney. Julio was on time, professional and appeared to have done an excellent job.

Ma
Review №41

I called Texas Chimney a week ago to help me clean my fireplace and in less than 24 hours they gave me a fee and got the job done. I am super happy with your service and I would recommend them to everyone. THANKS THE TEXAS CHIMNEY

Information
7 Photos
41 Comments
5 Rating
  • Address:10018 Ingram Rd, San Antonio, TX 78245, United States
  • Site:http://thetexanchimney.com/
  • Phone:+1 210-260-4929
Categories
  • Chimney sweep
  • Air duct cleaning service
  • Chimney services
  • Gutter cleaning service
Working hours
  • Monday:8am–7:30pm
  • Tuesday:8am–7:30pm
  • Wednesday:8am–7:30pm
  • Thursday:8am–7:30pm
  • Friday:8am–7:30pm
  • Saturday:8am–7:30pm
  • Sunday:8am–7:30pm
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