Great experience with alloy wheel repair, I took All 4 of my 2013 Cadillac CTS-V wheels to them for repair and color change. Very satisfied with the whole experience from the first conversation over the phone with front desk to talking over colors and choosing the right 1. Upon pickup wheels look great and the fixed rim is unnoticeable. I will update review with how the quality holds up, very happy customer and I will be recommending this establishment. (9/1/21)
Wonderful people that do amazing work. Saved me about $6K from having to replace 2 bent 22 wheels on my wifes Escalade. These are the upgraded 12 spoke factory wheels and now they are good as new. They were repaired as I waited and they showed me everything I wanted to see as they did it. Will definitely go there again for wheel repair.
They got me in first thing in the morning and were completely transparent about the issue with my wheel. Still fixed it to a point where there was more than a noticeable difference. Thank you for the fast and sincere customer service!
AVOID!!! Worst quality out there! This guy caused $1000+ damage to a high dollar Audi S8 wheels with his cheap low quality paint materials and lousy workmanship. Wheels got water veins all over after a rainy day. He made many excuses to blame his deficiency on the local carwash. Then he offered to redo the wheels for free; and then did NOT honor his own offer when we brought the car back to him... Exemplary for being unprofessional, dishonest and lousy.
Very friendly . And fixed my rim for $200 saving me thousands on new rims and custom paint and airbrush. As my rims are discontinued and impossible to replace along with the custom matching paint and airbrush on the rims . Also the rim repaired was was badly damaged multiple long cracks center bent and huge dent . At the end the wheel balanced on the tire machine, and zero to 80+ mph no vibrations at all . Awesome work . Going to bring the rest of my rims there to get repaired to true round soon ! Also told me 6 days to repair cus holiday and weekends but they got it done in 1 day . And painted the repair spot which they didnt even have to do but did anyways and didnt charge me extra
They repaired my factory rim after I hit a pothole on Evans rd. took 2 days and done.I know where to go when it happens again
Excellent service, Rodney helped me out in a pinch with no worries or complains, highly recommend and will use them again and recommend by word of mouth.
Straight forward, honest, quality work… worth the consideration for your businessAfter hitting numerous pot holes in this city, San Antonio, what can one expect? Yes, you guessed it, either purchase new 17” alloy car rims – yes that’s plural – for my 2008 mini cooper run flats at approx.. ~500 a piece, or, look at what else is available. After doing some research I found Alloy Wheel Repair Specialist. I called and Latrease answered the phone. She was pleasant, friendly, and informative. She provided the spectrum of pricing and I scheduled an appointment, highly recommended. Before allowing work, met the owner, Rodney, to discuss what I thought might be found. I explained each rim had various deep pitted curb rashes, and at least two were bent from pot holes. Rodney provided an assessment and reassurances, they would do their best. I was kept updated on the progress, and the issues they had to work through. When I picked up the car, I almost did not recognize the rims. I cannot say enough about Rodney, and his crew. He is definitely and honest, quality, oriented business man that will do as much as possible to make something work, and, if it won’t be possible, he’ll let you know versus just taking your money. In the end, I received my car, and receipt, and another place to send friends in a similar situation. These guys are down home friendly, and professional.Note, I’ve attached a before and after picture, albeit the before was from a few months ago, and has been cropped from an angled picture off my car.
Came in needing immediate service and was taken care of right away, beyond happy and blessed with the service I received; felt like I was coming to family for help. Highly recommend.
Took my money and didnt even fix my bent rim . Probably the worst place you can go to . Wouldnt recommend to anyone
Went here today to repair a wheel my dealership said was bent. I didnt think my car was riding rough until I rode it after the fix. I could tell the difference - ride was much smoother after the fix. The guys here were all nice and the one that fixed my tire explained the process before he did the work. I recommend this place and would definitely use them again!
Nothing but good things to say about this crew. Not too many businesses stand behind their work. Rodney definitely does and did! Enjoyed dealing with all from the gal at the counter who also was able to schedule me on very short notice. Thank you! To the techs who came out and walked me through the work done.
Originally from Detroit, Michigan and was visiting a friend in San Antonio Texas for the week. As I was making a left turn I hit the median (which we usually do not have in Michigan) while driving my friends car! I had to pull over and change my tire. I immediately called Alloy wheel and she told me if it’s bent in the back bring it in (which it was). I brought it in and they had it completely fixed and looking like brand new in 2 hours for $150. Mind you when I called the dealership they told me a new rim would cost me around $450. Truly blessed to have found amazing people and professionals. I never write these reviews either but I was just so impressed on how happy and nice everybody was. From the front office worker, to all the tire specialists! God bless all of you and I highly recommend these guys! A+++
Great pricing. More than friendly customer involvement. Incredibly quick turn around. Been recommending them to all my nissan z peeps!
Rodney and crew saved us $565 because they were able to repair 3 bends on one rim (thanks to my wife). Dealers solution was a new rim for $690. It had a horrible wobble and now it drives exactly the same way it did when we drove it off the lot. Took us in the next morning and we were out within an hour. Very very pleasant to work with, highly recommended.
I was so impressed with the professionalism of the guys working on my wheels. Each guy in the shop worked hard to make sure that the job was done to his best ability. Looking at some of the other wheels in the shop the work these guys do is incredible. I strongly recommend this company if you have a bent wheel or need wheels refinished.
They were very polite and nice God Bless them and there company...
This place is GREAT!!! Everyone there is friendly and straight forward...auto anything is always a pain and stressful and they make you feel like family...great service fast and keep you informed on what is going on...can’t say enough good things about them.
Great service. Outstanding job repairing curb rash on my car’s forged monoblock wheel. Great value for the cost. Highly recommend!
This is a top-notch operation that has a great staff whose only focus is customer satisfaction and producing outstanding results. I am still amazed at how the technician was able to restore my damaged aluminum wheel to its almost original condition—while I waited mind you!!! And, I think that the repair cost is very reasonable and fair; especially considering the quality of work the shop does. Aluminum wheels were standard equipment when I bought my car and I knew they could be easily damaged. I’ll never be a fan of aluminum wheels but I am very happy to know that this AWRS location can take care of business when needed. I highly recommend this shop to anyone needing aluminum wheel work—it is truly outstanding place.
DO NOT GO HERE FOR WHEEL REPAIR.Rodney was very friendly and even offered a military discount to me which still had each wheel repair at $125/wheel. He repaired two wheels for me that were damaged in a pothole and powder-coated four others for me.The ones he powder-coated were done so poorly that when I pointed them out to him upon pickup he stated his assistant did them and he would redo them. I had no reason not to believe him so I let it happen. To his credit, he did them for me fairly quickly but when I went back to pick them up I noticed that they were not done properly. The paint was already fading and looked milky, an easy indicator of a poor job.Due to this experience, I never utilized the repaired wheels as I couldnt trust his workmanship. He advised that I use them only on the rear and that I do not go at high speeds...yeah, ok. Sure enough, I had them looked at again this week by a reputable shop in San Antonio--the same one contracted by Audi North Park and BMW San Antonio. They took a look at the wheels and were flabbergasted. It was immediately evident to them that the wheels had been heated only at the location of the dent and that they were shoddily banged out to look somewhat even to the naked eye. But when put on the machine, there were serious problems. Fortunately, they were able to fix them up for me within required specifications for me to use.Please look at my review history; Ive reviewed businesses in San Antonio and all of my reviews now have hundreds if not thousands of positive feedback...I am not one to hunt down businesses as I support local business. However...Rodney and his crew are CROOKS and could have caused very serious damage to my vehicle and threatened the safety of anyone I couldve driven should I have put those wheels back on my car.
Latrice is awesome!! The work was done well and I am super happy with the way the wheels turned out. Thanks again!!
I took my wheel here because discount tire told me that my wheel was bent (wobbling wheel while driving). Alloy wheel repair specialist charged me $250 but there was no change to the wobble. It turns out it was the tire and not the wheel itself. But these con artists gladly took the money and didnt even bother to even take the tire off because when I took the tire/wheel to Casias on Grissom rd they found glue inside the tire was the cause of the wobble. ALLOY WHEEL REPAIR SPECIALIST IS A SCAM. Dont believe these fake 5 star reviews.
Same day excellent service. Professional and pleasant.
Rodney and his crew did a great job restoring my 20+ year old Kinesis 3-piece wheels, as well as powder-coating the centers. Reassembly was tricky and they probably would have been justified at one point with telling me to go find a replacement wheel. Instead they spent the time to figure out how to make it all work. The wheels are solid and look great. It has only been a few days and I have received multiple compliments.
Quick and professional service every time
This gentleman was amazing fast service ans he make a excellent job my wheel looks like new now
Rodney and Latrice were such a blessing to me! I was told my rim could not be repaired and I would need a new one. My rim was ripped/ cracked by road debris on my way to work . I called Latrice at Wheel Alloy repair and she was so nice and said bring it it. Rodney and his crew took great care of my rim and had me in n and out ! Great service, friendly and ensured my rim was completely repaired.
I couldnt be happier with the amazing service I had.The service was amazing and honest.The cost of the service was adequate and the speed of the repair incredibly fast.This is a great place to get your wheels repaired.
Rodney and his crew did a great job with my wheel repair! Great customer service and even better work. Would definitely recommend.
Friendly repair guys and front desk was as well. Got my rim repaired in a very timely matter. Called me when it was done instead of waiting hours for me to call and check. Definitely recommend !
Excellent service. The nicest people and my wheel came out great. So glad they do this kind of work. If you need wheel repair, this is your place.
They’re thee BEST in the business ‼️ Incredible job
Wow. What a great experience. Neal inspected my rims and repaired 2 bends while explaining every step to me. He was very professional and incredibly skilled. Very efficient. Done while I waited. I couldnt be happier.
They did an excellent job in record time for a good price. This should be everyones go to shop for wheel repair. There is a reason they are the highest rated shop around.
Very expensive. I refuse to go there.
Great quick service and fast turnaround for sending off a wheel
Took my truck in for a repair in my rear right wheel they did an awesome job
Work completed faster than promised and the wheels look good. They successfully undid the damage discount tire did to my rims. Thumbs up!
This location is very disappointing starting from the top Mr. Brisco. The work done at this place was so bad that I had to get my rims re-done at a real powder coating shop. In the meantime I was told by Mr. Brisco himself that he would be sending me a refund on Dec 27th. I decided to call him Feb. 18th. He answered the phone and once I said my name. He began a little ti-raid by bullying me and I nearly fell out of my chair when his next excuse to me was I am a Christian Man Not sure which church he goes too but at my Church they look down upon those who LIE. I have been awaiting my refund check for over two months now. I have multiple emails stating my refund was being sent. Proof this Christian man has flat out blatantly Lied to the customer. And never once has this man apologized for wasting my time, as though I should be grateful to him for letting him trash my rims. He then ended the conversation by saying he would call me the next day. Still waiting for that call.
Very helpful, professional family owned company.They will bend their back for you.They treat you like family.I love this place and highly recommend it to anyone and everyone.
This place is a life saver, i had a cracked rim, I called around a couple different places, but when I called this place, the lady was so nice that I figured I’d give them a shotMy concern was they couldn’t fix it and I would be back to to square one, and out of pocket money, but it’s been a month, and the wheel is holding air, driving smooth, and I could t be happier!I highly recommend them for painting your wheels, or fixing your cracked rim, give them a call
Went today. January 24th 2020. Had a pleasant experience with the front desk person, didnt catch her name. Going well until an employee named Daniel got involved. Had an online quote last year. I came in to have someone take a look to see if I needed a complete remanufacture of my wheels or if maybe just resurface and refinish is all I need. I was trying to explain that to Daniel. He had no interest in hearing what I had to say and cut me off midsentence. He was very rude and came across hostile. I was quoted a price of $700 for the remanufacture and was weighing whether or not to refurbish or buy new. Looks like my decision was made lot easier. Alloy Wheel Service, you may be the best at what you do, but my experience will ensure I never will know. Everyone has a bad day, but you only get one chance at a first impression and Daniel ruined your business for me.
Rodney & Letrease Brisco and their crew did a good job on 1 wheel with 2 problems:(1) Cracked rim producing a very slow leak: Theri people cut out/ground out the cracked area resulting in an ~1/4 inch gap, then TIG welded the gap closed, in one of my 2000 ES300 special edition OEM aluminum wheels (no longer in production, nearly impossible to find used) plus they showed me what they found and were doing part way through, before complete,(2) Corrosion on inside of rim resulting in incomplete sealing of the Michelin Defender tire bead and a slow leak. They sanded down/smoothed the areas of mild diffuse corrosion (no clue why) within that same wheel rim, the surface against which the tubeless tire bead must seal.This was desirable and less expensive than replacing with a very mismatched wheel.Both of these issues were causing the otherwise good Michelin Defender tire, with over 50% tread left, on that wheel to loose about 10 lbs or air pressure per week (a pain to keep pulling the air compressor out of the trunk, connect to the battery and tire stem to prevent rapid tire wear and destruction.Total service time, including their work for other customers, was about 1.5 hours.Their service was completed aboutOne problem: They and I forgot to return the special OEM wheel lug nut adapter and they did not call me.Luckily I discovered the error several days later and mentally reconstruction where the missing lug nut adapter might be, I returned to them, they opened a drawer of owners items which allowed me to immediately spot the lug nut adapter which had not been returned.
Rodney and his team did an amazing job repairing my wheels. I would recommend bringing your wheel damage here. Everyone there is polite and professional. Thanks again guys!
Fantastic job on a severely rashed Lexus Is250 wheel. Great job! Looks good as new. Would def recommend! And you can’t beat their price👍🏻
I did not get my rim repaired here. I had ruined the integrity of the wheel, which they promptly and honestly told me. The people here were straightforward and easy to deal with, and if I ever have another curb attack my wheels, I will go here!
Super fast repair, not even 30min after my appointment time, Rodney is always there knocking them out as they come
Good work, good people, good prices.
Rodney fixed my 20inch rim after I was told by another company, said I needed two new front rims....... I highly recommend that if you have any issues contact Alloy wheel Repair!
Friendly and quick with the repair.
I had a horrible day ( Thurday 4/18/19 ) pushed into a curb avoiding a distracted driver got to where I was going and seen my destroyed rim but I look up rim repair and Alloy Wheel Repair Specialists popped up and what a blessing from the time I called until Rodney and crew finished my repair they are amazing and did AMAZING work i would recommend them to any one that need a wheel repair. Thank you
Rodney & his crew did a fantastic job. He said about 2hrs and had me done done & out in 45min. Bent wheel looks great now.
Took my truck in to get 4 rims powder coated. Had a hard time getting in contact with the owner to get my truck back. Overall was not a very pleasant experience. When I got my truck back one tire was leaking air overnight and the sensor would not work that reports the tire pressure to the computer. Took to 4 wheel parts to troubleshoot and they said the tire is cracked. Maybe not the guys fault but all I know is it didnt leak before he touched it. ... Questionable. He should call people back or make arrangement to have someone else call back and tell when your vehicle will be ready. $70k truck and no return phone?
Amazing service. My insurance MAG referred me to this place & let me tell you their customer service is amazing.I accidentally missed my scheduled appt and they still took me in the same day & got both my rims fixed in an hour time frame. Now with that being said please don’t miss your appt I’m sure I was just lucky maybe there was a cancellation idk but please don’t miss your appt but I just had to mention that very kind gesture that they did to take me in the same day. Thank you AWRS! Staff is professional, bilingual, and friendly. Thank you once again! I posted my before and after on my social media and so many people asked me where I got my rims fixed they were as impressed as I was with the finished result! Definitely going back to them again but hopefully I don’t hit those curbs soon.
Very professional
Took my car to get my rim checked. Found out there was a crack and had it fixed in 24 hrs. Staff was friendly. Definitely recommend this place. Thanks for all your help!
Amazing staff and A+ service. Curb rashed wheel was repaired to like new condition at a very reasonable cost.
I would recommend this place to anyone that Has rim damage theyre so nice They make you feel welcome I felt like Ive known him for a long time I think everyone there And Im sure that when you leave You will feel satisfied
Their honesty saved me some money!
They fixed 3 of my wheels with curb damage. They sprayed matte paint on the glossy parts which dont match the other wheels. 3 months in and the paint are starting to peel off. They didnt even give any receipts so I cannot prove that their shop did it.
Best customer service ever!! Worked on it as soon as I drove up. NASCAR pit stop level speed and efficiency!
Unfortunately after spending over 2 hours talking with the staff while they repaired my rims (great end job on that btw). As my tires were being put back in it was pointed out that I had an issue with one of my tires that risked me having a blowout. So I replace my tire while having my care serviced at my mechanic where it was pointed out that yet another tire was faulty. I had 0 issues with any of my tires until I went to have the rims fixed it was pointed out that to much air was put into the tire causing it to separate creating a bulge. So not only do I spend $570 to fix my times I end up spend it over $800 for the additional tires and instillation. I do not recommend this establishment. Due to the error of paying attention whilst uninstalling and installing tires on your vehicle they aren’t accountable and will let you leave with issues that can risk your car being damage or you finding an extra issue after the fact.
Alloy Wheel Repair Specialist repaired a bent inner lip on my 2014 Ram 8-lug aluminum rim and did an outstanding repair that was cheaper than ordering a new rim! Staff is very friendly and will take care of your bent or curb rash rim!!
They are awesome I scratched my wheel up and they brought it back brand new will be seeing them again!
Owner did repair my wheel, even though I did a number on my wheel he did an awesome job.
Did an AMAZING job on my Altima SE-R wheels, was able to refinish them from the damage Discount Tire caused with their impact guns nicking them (which they covered as well btw). Would highly recommend
Returning customer. Rodney and his crew offer excellent and timely service and an unbeatable price.
Great place amazing so.e of the things he can do with rims
Great service owner very friendly I highly recommend.
They did a great job. Fixed up my wheel after a curb scrape.
I took my truck in to have the wheels blacked out, they did an amazing job. Will be using them for any future needs, and I live about 200 miles away.
Found out they dont work on motorcycles wheels
Came in with 2 bent wheels, their pricing is really good fixing 2 wheels is cheaper than buying 1. They said the job would be done in 3 hours & they were done in 1 really fast service & quality work, looks like there was never any damage, Ill be going back to fix my curb rash soon
Charged 25 dollars for a kid that didnt look older than 16 to take my wheel off with a jack/tireiron and place it on a balancer machine. Was then told the rim could not be repaired and that any other ones to check would cost additional 25 dollars a wheel. Literally 5 minutes of labor. Paid and got the hell out of there. (Owner said my rim was a stock infinitti chrome rim, completely wrong and looked nothing like any of the manufacturers rims.)
The latest at what they do! Excellent service, very professional and thorough. Saved me tons of money!
Good and quick work.
Was given a quote of 175 dollars for a repair of 2 small cracks on my rim, I found a replacement rim at a salvage yard for 65 dollars, their prices are ridiculous!
Awesome work, my wheel looks brand new!
Fixed my wheel in thirty minutes. Fast and friendly.
They fixed a bent wheel on my Porsche in under an hour. Drives like new again.
Repaired a severely bent wheel in less than 30 minutes for less than anywhere else. Couldn’t believe it. ($130) Thanks, guys!
Good service!👏
They were closed not even 5.00 pm yet
Its a fair and friendly place to get your wheels fixed.
Excellent service.
Thank you!!!
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