Clean and polite as well as professional. Tried out a Groupon for the first time and it went very smoothly. They didnt try to strong arm me into buying anything or getting extra services unlike Cavender Toyota which tried to say I had 5k worth of oil leak damage and work I needed to get done or else. (I had no damage or spillage since I got it checked out by other mechanics) Will happily go again.
My fog lights on the left side of my truck came unbolted from the frame and were hanging in front of my tire during a drive from Dallas to San Antonio.I Googled the nearest Goodyear and pulled in. I met each of the three people that worked there on that particular day and time. They found two bolts that worked to secure the lights back to the frame in 30 seconds.I was willing to pay anything; however, the Manager said, “I’m not going to charge you for screwing in a bolt.”I will be traveling to San Antonio often since I was dropping off my daughter at college and now Ken’s Tire and Auto Repair has a loyal customer for the next 4 years and beyond.
Grrat customer service. Was in and out in 30 minutes for an oil change and when it started pouring rain. They parked my car under a covered garage to make sure me and my 3 year old wouldnt get wet. Definitely going back in the future.
These guys give good service for a fairprice! I highly recomend!!!
Good 👍 service. The best 👌 in San Antonio Texas.
I thought they were amazing. They helped me out with my daughters car and quoted me with some really good tires. John and Joe helped me and explained what they did to the car.
Excellent service this morning!The gentleman up front was attentive, informative and provided great customer service!
Awesome they are very thorough in explaining things, friendly, and courteous
Needed a front end alignment on my F-150 4× 4,,, I was in and out in 45min, drives straight as a arrow, very nice people, Ill go back,,, thanks guys.
Friendly staff. Good service. Lobby needs cleaning. Was so uncomfortable in lobby that I chose to wait outside.
I can not even express the appreciation I have for Robert and John. You guys saved my life! The most understanding compassionate men that I have ever met in my life. I’m going to make a very long story short. They help me in such a positive manner. And saved me 300.00. You guys have hard jobs in this heat. I wish I could do more to show my appreciation. So thank you both from the bottom of my heart. I will recommend anyone and everyone to your location.
Shout out to the Goodyear on Fair Ave! I called and setup an appointment with Robert. He was very friendly and helpful over the phone. I walked in and he was again very helpful. While I sat and waited I couldn’t help but notice how helpful and professional he was with every customer that walked in. Even when there was a service that goodyear couldn’t provide he helped the customer with another location that could and also gave them directions. So impressed with Roberts customer service. Nice job, Robert! Thank you for being so helpful to me and others.
These guys are top notch. They are super friendly and actually give you a straight up answer as to what’s going on with your vehicle. They also refer you to solid places if they don’t have the means to help you. I’m new to SA, but these guys gave a great first impression.
Workers were very professional. And let me know problems that my vehicle had that needed attention.
Really great serviceBest to make an ApptFast and friendly and takes about 30 min
Very professional good work on my vehicle
Great place they always help you out and take care of you.
Took my truck to get oil changed on a Friday, they took me in real fast, it was a slow day for them. The service was fast and courteous, but the waiting area could use some attention, the sofas were old and the armrests were dirt stained from long usage. Overall, I will go back to see what type of service they provide on a busy day. Worth a repeat. Comparable price among other oil change providers.
Robert was very kind and respectful. I was in and out with and oil change tire rotation in 35 min. Ill be back very soon!
Kens Goodyear is a really good service station they have done a lot of work on my Chevy Suburban over the years it is an older vehicle and they have been on top of any repairs that need to get done whether its normal general maintenance or worn out Parts they are very good at getting things done during the work day so that way I dont have to leave my vehicle overnight they keep track of your maintenance records for you so you can ask them to look them up and they provide a consistent product they are also kind enough to give you a ride to and from your workplace so that way you dont have any problem having to be stuck at the service center all day you can work at your job and then get a ride back with one of their service people at to pick up your vehicle they also provide Goodyear credit card for Approved credit people and that way if you need to pay for large purchase you can pay it out over several months and possibly with no interest.One time I had a problem with the steering gear on my vehicle that they had replaced and I went back and talked to them and have them do some test drives with it took a couple of different steps to try and alleviate the problem and when that didnt work the next time when I was in they completely replaced the damaged part and everything was like brand new and I was very happy with their service and their response I cant wait until they build their downtown location again but I continued to go out to the Fair Avenue location because they give quality work there at Kens Goodyear many thanks.
In and out before the hour was up. Friendly staff willingly to work with you on your vehicles needs. They dont poke your eyes out like midas.
Its good for tires oil changes things of that nature but not for major situations that need better Qualified and certified Mechanics.
The staff was so professional and knowledgeable, then next thing I knew they were done with my truck. I didnt even have time to finish my excellent cup of coffee, compliments of Goodyear!Kudos and a huge thank you!
Get good service at Goodyear
Friendly fast service
Always very friendly and helpful. Highly recommend.
Made an appointment and went in, my vehicle ended up having a lot of leaks. Very friendly and knowledgeable people. All my questions were answered and estimates were given about future repairs. They will definitely be my go to from here on out.
Kyle, the manager, is very personable and professional with his customers; however, the wait time for getting brakes on my car was longer than expected. I arrived at 9:11AM and didnt get out of there until roughly 11:45 AM and no they were not swamped with business.Kyle did give me a 10% discount for my wait..... however, I dont recall ever spending $300.00 for brakes and rotary for a Kia Soul........ Seems like another case of taking advantage of a female
I appreciate the outstanding service I received from Good Year store manager and professional mechanics.The work was done exactly as the store manager explained to me.The price I paid for the work done on my truck is affordable and fair .Thank you Good Year off Fair Avenue formaking me a satisfied returning customer .
The guys here at Goodyear are very good. Took my car in for brakes and oil change. They did a great job. If your looking for and awesome place to take your car, this is the place . I recommend these guys to everybody. Thanks guys, good job. Ill see yall in the future.
Super quiet they did good.
Great service. Great people.
Kyle the manager was one of the most helpful persons Ive meet in years. Goodyear is very lucky to have such an employee. Thank you Kyle
I’ve been a customer since I moved here, just over a year now. I’ve had oil changes and brakes done, awesome service, quality parts!Recently I was going through the car buying process. I whole heartedly trust these guys to look over the vehicles and inspect them. They steered me away from buying a car that would’ve had problems down the road due to the quality. I appreciate the genuine loyalty to their customers!
Good service!
Came for an oil change guy name robert and joseph were very respectful, professional and knowledgeable about my vehicle. Mr. Joseph took me out to the shop to show me what kind of attention my vehicle needed and may need to get back on the road. I personally thank these guys for their help n their maintenance towards my vehicle. I definitely do recommend this place on fair ave to anyone who needs their vehicle serviced. Thank you guys for your help i really appreciate the hard work yall did to my vehicle thanks again
Always help fun and courteous service. Clean waiting area and fast service. Definitely recommend for any service, oil or brakes.
My experience was good until I took them my car for a diagnostics and the car came back worse than before. Transmission was making light noises like a flutter when I got it back the car doesn’t even sit in idle quietly. They were so sure I was having the work done they sabotaged it further. On top of that the ac suddenly goes out, never had any sign of malfunctioning. I only went for second opinion and came out worse. I definitely wish I hadn’t taken my car there they made my situation worse. Stay away.
They are liars and cheaters. I went for an oil change and tire rotation. When they were done fine I asked them Did you do the tire rotation they said yes. I believe them when I got home I checked I had a mark on a certain tire it was still in the same location drivers rear they lied about the rotation. Wont ever go back really bad and lazy.
Don’t go here they lie and cheat !I went last week to take my friend Claudia Ramirez truck in for an oil change . They told me that they would top of all other fluids that were low plus do a tire rotation. Well when they were done I asked if any fluids were low they said no but the truck did have other fluids that were low that plus the oil change was the whole reason time took the truck there . Plus I asked if they had rotated the tires they said yes but that was another lie, the tires were never touched. I would have confronted the staff but I was afraid that they would retaliate by maybe leaving a bolt on the tire loose or something.
Quick service. Got me in and out with no problem
Gentlemen there were courteous and the service was fast. Ive been twice with different color for oil changes and both times they were good to recommend repairs without being pushy.
Great group of guys
Great help, quick and efficient, unlike any other mechanic, 10/10 will have my business.
Thats a good place to get some things done but they could do better at this point in time. I have nothing bad to say about them at this time. 😅
They changed me for not being able to tell me what was wrong with my car 🤔
Excellent customer service these guys know they stuff.
I have always had good dealings with Kens Goodyear. Good people and great service department.
Staff are extremely professional and will always work with you. Only place in town I take my Jeep to.
Love this place honest guys never messed up on my cars .and always upfront about what need to be done .
Very friendly great job dis count for Sr.
Robert and his team took Great care of me quality work.
Store manager Marcus and Joe,Pete and Kico. Are the very best,we trust this crew and they will always be in our best interest. Keep up the good work.
Excellent service. Except they failed to tell me it was a Goodyear when I made my appointment, but I called and then they time me.
Great customer service. In and out in no time for an oil change, will do business with these guys again
Love the place. Dont trust anyone else....!
Great customer service very friendly staff.
Had a nail in my tire. They took care of me right away. They are a full automotive shop and do great work.
The staff are friendly and willing to go that extra mile to take care of everything that your vehicle needs.
Been here several times. Prompt, courteous service. Will be back.
Good hard work ppl
Excellent used them twice just purchased my third groupon
Im giving 5 stars, because they did everything well. The service was prompt, it was cost effective, and I would definitely go back again.
Great Honest Business.
They have always done a good job of helping me. Been a customer for almost 5 years.
Very helpful & friendly. Your one stop shop, great work!!
It was A+ the service was awesome
Great service from all the guys here.
Job done in timely manner. Strong unpleasant tire and plastic smell in the waiting room.
They do great work, and the employees are very knowledgeable and very friendly.
Great place Fred is definetly the person to talk to!
Over charged. Same job somewhere else cheaper
Excellent service great people.
Friendly and knowledgable staff. One star out because they charge almost dealer prices.
Great Service...Better People
Great service a lot of extra help
Fast and efficient oil change!
Bout new tries having problems with road hazzerd warranty for replacement b ware
Very good at attention to detail
We had our AC repaired on our truck at this location. Service was friendly and pricing was fair. We will be back for future auto service needs.
Very friendly staff,prompt and efficient work
Good service, friendly and professional staff
They do awesome quality work!!!
Quick & very affordable
Good service good people
Dealership prices. Not very friendly manager.
Scammers
Excellent Service
Kens was quick and awesome
Great service
Keeps my car running.......
Wonderful attention
Very expensive
Expensive!!
In and out
Excellent fast and efficient service very friendly !!!!