Jackie is a true professional combined with a wonderful personality. She can explain the complexity’s of insurance while making the experience enjoyable. Jackie restored my faith in insurance agents. She truly made me feel “Like a Good Neighbor”. Brad

Nancy helped me transfer my insurance when I moved from a different state to TX. She was very helpful and informative and I was very pleased with the whole experience!

I’ve never had the guts to walk in a business for information since most of it is online. I was greeted by friendly staff who made an effort to look for my agent.My agent name is Nancy, she was friendly and well knowledgeable on State Farm’s products. One key point I enjoyed was when it came down to insurance jargon, Nancy was able to simplify and explain what my insurance offered.

My partner and I worked with Bethany Kendrick on a claim through Crystal Fullers office, and she was an absolute pleasure to work with. Bethany was attentive, responsive, and helped us through each and every step of the process. She called us several times just to see how we were doing, and how the claim was moving along. Thank you, Bethany, for everything you did to make this experience so much better!

I reached out to State Farm just to look for quotes and Jackie ended up saving us over $200 a month. She let us know how bundling our home and auto can really save us some money. We’re súper thankful and happy with her services. Very knowledgeable and just a great experience and all around!

I am new to San Antonio and Crystals fuller is such a kind and helpful agent. Not only did she help me transfer all my insurance policies but she has tried to help me connect with people in my field of work. Thank you very much.

Since day one that our old State Farm Agent from out of state connected us with this office, we have received such GREAT customer service! They are professional and fast, which makes our last minute request super smooth and stress free! Thank you Jackie for helping with a smile it makes a world of a difference.

This is a special shout out for Jackie, who extended her support to ensure that my rental insurance was issued on time. Any delay could have meant that I missed the scheduled handover of keys for my new apartment. She was extremely professional and polite while she was helping me. Thanks Again

Jackie is a true professional combined with a wonderful personality. Thank you for your help

The Crystal Fuller State Farm team exudes with professionalism, knowledge and truly aim to help all clients. I highly recommend for insurance needs! Not to mention stopping by in the office everyone is so welcoming, a Class Act team! 🤗

We relocated from AR to TX and were hesitant to change our insurance provider. After speaking with Lauren K. and State Farm, they identified an opportunity for us to enhance our coverage and save money while doing so. We were pleasantly surprised!Lauren was very courteous, responsive and professional which made our transition that much easier. I would highly recommend Lauren K. and the Crystal Fuller TEAM for all homeowners and auto insurance needs. They are very knowledgeable of the industry and informative so you have a better understanding of what youre paying for and how coverage can be adjusted to better suit your familys specific needs.We couldnt be happier we made the switch to State Farm and extremely grateful for the kindness and transparency this group operates with.

After speaking with Lauren and the rest of the staff here at State Farm they were able to provide me with the same, actually better coverage for less money and a lower deductible. The process was easy all my questions were answered and I had quite a few. everyone that I spoke to was extremely knowledgeable and on the same page. It was a very easy decision for me to switch. Thank you Crystal Fuller, State Farm and Lauren I greatly appreciate what you’ve done for me and my family.Marvin

Always the best experience with everyone at the agency. Anne is always helpful and responsive.Love working with Crystal and her amazing staff.

Ann Cervantes was both delightful and copious in the administration of my auto repair. She was attentive to both the filing and the repairs.Thank you Crystal and Ann for you helpSteve

Archie is an amazing agent to work with. He is very friendly, helpful and easy to talk to..... not pushy at all which in my opinion is a turnoff to many including me. He has been more than patient and has answered all of our questions before making a final decision on which insurance policy works best with our budget. You are an asset in your organization and Im sure are valued by all your colleagues. Thank you!

Very professionalGreat customer serviceFast on changing my auto and home policyGreat pricesAnd Nancy was very nice and explain everything I needed and send on my email the information I neededGreat OfficeCrystal Fuller

Jackie was amazing! She helped us set up our home owners insurance for our new home, saving us a lot of money. Will be coming back to her to bundle some products later on. 10/10 customer service!

Great costumer service, very knowledgeable staff! Lauren helped us switch our auto and homeowners insurance across state lines seamlessly and saved us money on our new policy. My husband and I were very pleased with how easy the process was. She was fast, responsive and very detailed. I would highly recommend this agency to anyone looking for great rates and service.

I had the pleasure of speaking with State Farm Representative Lauren today. We discussed and completed all necessary fields to achieve the result I wanted. Plus a discount which I’m very thankful for. I’ve been with State Farm for years now and I’m very thankful for their commitment on providing the very best.

I was in the market for a new house and searching for insurance. I got in contact with Lauren K and she helped me through everything. She saved me money and my car insurance as well and combined both. She immediately sent out my request to my mortgage lender and got my car insurance squared away within just an hour. I highly recommend this wonderful person to anyone seeking insurance! Best insurance experience ever!

Everyone at this office is very helpful and friendly, always willing to help you out. When I had a recent claim they expedited it very quickly and got me a rental car equal if not better than my own car.Jacki was also recently very helpful and helped me complete a request within a few minutes. I really like how everyone here treats you nicely like a human. They aren’t robots. I would highly recommend calling them for your needs!

Ive had to deal with Lauren a few times to sort out vehicle and life policy changes and she was very informative, personable, cheerful and had answers to all of my questions and was able to take care of what I needed. Great service!

Thank you Lauren EXCELLENT customer service and appreciate you switching what was needed on our policy so fast!!!! As an existing customer Ive always had a great experience when speaking with an agent at Crystal Fullers office. Thank you Lauren again for being so wonderful. :-)

Our transition from CA to TX has been a breeze! Thank you Archie for your GREAT customer service. My wife and I could not thank you enough for making this entire process super easy for us! From transferring our services to providing us a Welcome letter (CLEAR step by step) on how to complete our entire transfer from A to Z! We appreciate your level of professionalism and prompt responses!

Lauren helped me switch my auto insurance at the last minute. She was very helpful and informative. Thank you so much Lauren!

Nancy Montelongo is the best insurance agent I have ever dealt with. She is always taking care of my insurance needs in a promptly manner all while providing legendary customer service.

Entire staff is extremely helpful, easy to talk to. I moved to another city years ago, still with Crystal because theyre just that good. Ask for Lauren, thank me later.

I worked with Nancy Montelongo as she helped me with my auto and home owners insurance. She was very professional throughout the entire process. She answered all my questions and was quick to give me a quote with the options I requested. Overall I was extremely satisfied with the service she provided and was happy to save money and switch to State Farm.

I reached out for a quote looking for something less pricey than my existing auto policy from another company and I had the pleasure of working with Jackie Oliva. She was quick to get back to me and extremely knowledgeable and helpful for my particular situation and had me ready to go with a new policy in just a few minutes, that was more affordable for me than my previous one with the other company. The ladies here are lovely and confident in what they do, and I highly recommend reaching out to this store if you’d like to try to save some money and prefer to have a pleasant experience.

One Stop Shop to Serve you: Auto, Home, Renters, Life, Disability, Vehicle Loans & Mortgages. Professional, caring team that will stay late, work weekends and go above and beyond to take care of your insurance needs. Customized insurance plans to tailor your needs. Strives to be the best Insurance Agency in town!

Lauren was super respectful and professional. She helped me throughout the whole process of obtaining car insurance and helped me become more knowledgeable about the process.

Chrystal and her team are the best!I would highly recommend them.

Always responsive when I call or need information on the day of. Immediate call backs. Nancy is my representative here and is AMAZING! I recommend her!

Thank you so much Lauren for your help and getting everything done so quickly and seamlessly! Awesome job!

Thank you to Archie for helping me get a new vehicle on the policy asap. Courteous, friendly and very quick response. All the staff is great!

Don’t you just love it when your insurance company comes to you about some extra saving. I’m really glad I did the switch to State Farm and I’m really glad to have awesome people helping me with this. Thanks!

Archie Ramos has been great to work with. He’s always available and quick to respond to any request. Really appreciate the level of service!

Awesome experience! Very welcoming! My agent was so helpful and got everything taken care of me over the phone, and I instantly had everything I needed. I highly recommend this agent to anyone looking!

This insurance company has the best customer service !!! I spoke with a super friendly agent who explained their policies very well. Also, they have the cheapest rates around here by FAR! So glad I found them.

Beyond amazing customer service with an excellent staff and of course, the discount double check rates. Mrs. Nancy was well versed in product knowledge and recommended the right coverage and products. Staff is very responsive and one of the best agents in the business.

My first time speaking with State Farm so I was unsure of how long and tedious this process might be. I worked with Lauren and she made the whole process quick, easy and simple! I enjoyed my experience and will be recommending to my friends.

Im moving from Dallas to a Condo on Lake Travis and Lauren Kosub explained in detail the best renters Insurance for me. She was extremely helpful and a joy to work with. I look forward to a quote on my vehicles.

I absolutely enjoyed the experiences in this office. Nancy has helped me with every situation and I appreciate her professionalism and quality service.

I was recently married and havent changed everything over to my new hypenated name. Bought a used car and of course the tag agency would have an issue with the names not matching on my insurance. Called Crystals office, and with in 5 minutes Jackie emailed me a new verification form, so i could complete my transaction, and drive my new to me car! Talk about excellent customer service! Been a customer for 19 years, highly recommend!

Archie is the M A N, If you have yet to sign up with State Farm through him, I dont know what youve been doing with your life, but you should probably get on it ASAP!Much Love!

Crystal’s team just made my relocation a breeze with getting me insured right away. Bethany is an angel who helped me get the necessary documents to transfer my drivers license from another state. I really appreciate the teams quick response towards my requests. I bundled all my insurance needs together and Crystal Fullers’s team took great care of my family.

Jackie goes an extra mile to provide excellent service. I highly recommend Jackie and her office for insurance needs.

Finding insurance could not have been made easier, Jackie was incredibly responsive and very well versed in the myriad plans available. I was able to find a great plan that worked for myself along with my family. I can not recommend this branch enough!

Had the pleasure of working with Jackie Oliva! She was very responsive, professional and highly recommend her!

I was previously with another insurance provider who was charging me way too much. Jackie was extremely professional and attentive, letting me know the savings I could be receiving with State Farm for the same coverage! She made the transition process so easy and was very helpful. Definitely glad I have her as my representative now. A1 service!

The representative Lauren that I talked to, was very knowledgeable and professional, she helped me out tremendously.

I was assisted by Lauren a representative of Crystal Fuller. She was wonderful and had a great quote that is going to save me money.

First time buying insurance and Archie made it super easy! The level of customer service is unmatched! :)

Jackie Oliva is very professional, and helpful, help me with a car policy, with a very good monthly payment. 100% recommend.

My interactions with the agents at this office have always been exceptional! I had left State Farm for a little bit, and discovered the grass is not greener on the other side and came back. Their customer care and service is really what brought me back, along with the great pricing in their policies.

Jackie Oliva was a professional that showed great quality, good value and receptive to my needs and my family needs. Im extremely happy with the service and the professionalism. The experience was a welcome one. Thank you again I recommend highly your service.

The Crystal Fuller State Farm Team is wonderful. I’ve been working with Mr. Joshua Peña for over a year now as he saves me the most on my Truck and SUV insurance. He’s reliable, concise, very responsive to all my needs. I highly recommend this agency 👌🏼

I just spoke with Archie R on the phone about bringing some changes to my renters insurance.I wanted to say this was the best of all my experience calling a customer rep. The courtesy of communication the perfectly step by step explanations of the changes, answering additional questions was really nice.Even though he sent me the changes in the email, he called me back to explain it and make it easy to understand.Overall Crystal office is the best.Thanks Archie

Nancy is very professional & knowledgeable about all the products. She always provide excellent service!

Josh Peña is a great resource for commercial insurance. You can trust that he will write a policy tailored to fit your company’s unique needs, and nothing more. Josh is a straight shooter and you can rely on him to keep your interests protected.

I receive a very quick response when I inquire through the State Farm app or email. Archie R. is always such a great help and takes time to answer all of my questions. His level of customer service is exceptional !

Everyone at Crystal Fullers agency has been friendly and helpful. Josh Pena was able to help us find the right policy for us to insure our cars. Would highly recommend!

Archie Ramos was a great help to me. He was friendly, knowledgeable, and responsive - just what you want from an agent.

Love working with Crystal’s office! She and her team are knowledgeable, quick and efficient. This office is the Good Neighbor you’ve been looking for for home, auto and life insurance for sure. Thanks, State Farm!

The staff at this office are wonderful. They are always responsive and strive to help me make the best insurance decisions!I love Crystal and her staff!

Worked with Lauren and she was so helpful and quickly got my policy set up! Thank you!

Who doesnt love saving money and learning about all the options you have as a costumer? Thank you Jackie for your excellent service and knowledge about the products. I look forward to being a costumer for years to come.

The office staff is professional, knowledgeable and helpful. They gave good, sound advice and didn’t just look for their own profit, but truly looked out for the good of what would benefit me most. Highly recommend!! 👏🏽👏🏽

Everyone in the office is very professional. Nancy is knowledgeable and provides quality service.

Jaqueline was professional and concise when I was requesting a quote for various coverages.

My agent Jackie Oliva is very responsive and helpful.

Crystal and Anne are always so great to work with! They are quick to reply and keep us up to date on all of our insurance needs. We would recommend them to anybody!

Crystal Fuller’s office is staffed with great employees who are willing to go above & beyond to help their customers! They take the time to explain everything, more than once if needed.

Lauren is awesome, nuff said... * mic drop*

Quick response and price quote was quick and much lower than their competitors. Definitely worth changing from my previous provider

Crystal and her team members are absolutely FANTASTIC! They are so professional and truly care about their clients. They are prompt, kind and honest, I highly recommend them to anyone for all insurance needs.

Nancy crushed switching my renter’s policy from my previous housing many states away!

Agent Crystal is the REAL DEAL! Knowledgeable, Kind, and she correctly sets expectations and has speedy follow up! You can tell that Crystal and her staff takes great care of their clients and I would recommend this Agency to EVERYONE searching for proper protection by State Farm in Texas!

I’ve been a customer at this branch for about a year now and every time i need something I ask for Joshua Peña. His Professionalism and Customer serves is unparalleled! Because of this is one of the many reason why I’m staying ! So if you’re looking for quality and a quick response time ask for Josh!!

This is a great State Farm Insurance Office -- Jackie is professional and provided us a Homeowners Insurance quote. She provided this quote quickly with good quality; shes also very great at listening to our needs. She did a fantastic job, and it is a pleasure working with her!

I have been working with Lauren in Crystal Fullers for a while now and she has always been super responsive, answers all of my questions quickly, and helps me to find ways to save money for my family. I couldnt be happier!

Jackie Oliva was very helpful, I recommend everyone to see her!

Dealt with Archie. Got me a quote within half an hour. Called me by name on my return call. Has thus far been prompt, personal and efficient! Very grateful and satisfied!

Im so very happy with my State Farm insurance agent and especially with Archie. Hes always very helpful, friendly and always a pleasure speak to.Hes always ready and willing to help me get all my insurance questions answered. Always knowledgeable with everything I throw at him.Archie is an asset to Crystals agency.Happy client!!!

Thank you Lauren Kosub and State Farm for saving me money on boat insurance.Gary Walden new client....

Crystal and her staff are amazing!! Friendly and knowledgeable! Looking for Home, Auto or Life Insurance i would highly recommend!!

My husband and I switched from another local State Farm agent who was not providing satisfactory service to Crystal. We chose her based on her proximity to our house. Since switching, we have received fantastic service from Crystal and her staff.Shortly after the switch to the new agent was made in State Farm’s system, Crystal reached out to us to discuss why we switched and what are needs were. From that conversation I could tell she was quite knowledgeable and competent. She quickly resolved our issues and satisfied our requests in a timely manner. Following the phone conversation, she set up a time to meet with us in-person to go over the new policies, their changes, and discuss additional discounts we were not taking advantage of nor were aware of.Not only is she a consummate professional, but Crystal is also personable and embodies the friendly neighborhood agent that State Farm advertises about. Crystal also has a wonderful, personable staff who are always smiling and courteous. I am never placed on hold and Crystal always returns my call on the same day.I highly recommend Crystal Fuller and her staff if you are looking for an insurance agent. You will not be regret it!

So professional. Personable. The whole staff cares and responds quickly to emails and phone inquiries. Highly recommend Crystal and her staff. Thanks Archie!

Ive been a customer with Crystal Fullers State Farm agency for many, many years and I am honored to be represented by her and her whole staff! Ive never had any issues with State Farm and Im trying to get as many people as I can to join her agency. People dont believe me when I say how much I pay for auto insurance because it is so low! And yes its FULL coverage! I look forward to many, many more years!

For me, reviewing my insurance policy is usually comparable to a tooth extraction, but I was pleasantly surprised with my visit today. Lauren was patient, professional and super easy-going. We knocked out everything we needed to review quickly & she still ensured every applicable discount was included. I saved money & still walked out with peace of mind that I have the necessary coverage on each vehicle. I highly recommend this location for your home/auto insurance.

AMAZING. ALL of the Crystal Fuller State Farm agents go above and beyond. By far the best company I work with. They once called me and I’m thinking it’s a sales thing... but NO! They found a way to lower my auto insurance by ADDING something. They took time out of their day to save me money!!!! (Which is unheard of from other companies). These are the best of the best agents who are willing to work with you and help you on a person to person level. So appreciative and happy to be a Crystal Fuller State Farm customer. Thanks for all you do!

I spoke with Josh Pena there in your office and he was very helpful. He was knowledgeable with policies and held himself with such professionalism. I would definitely recommend because his customer service is top notch.

I had first spoken to Brenda and she is by far the sweetest person I’ve spoken too. I did try to speak to another person in the agency but he didn’t seem very interested in my situation just in finding another policy for me to get. My rating goes directly to Brenda. Thank you for being so understanding and patient with my 19 years old self! :)

I’ve had several insurance agents in the past and finally I found one that is both knowledgeable and trustworthy! Josh Pena laid out all the information in an easy way for me to understand. Finally! I highly recommend Josh to anyone that is in need of insurance advice, he is an agent you can count on!

Crystal and her team have been our agent for auto and rental insurance for 3 years + now, initially picking them for their convenient Castle Hills location . We have since moved to a different part of SA unfortunately, but have not been willing to change agents!! The staff is so friendly and helpful every time I call for whatever is needed, and in getting to speak with Crystal herself she was so friendly and kind. She and her staff were so thoughtful recently sending my husband a card signed by all the staff after the passing of his mother, we were so touched by this thoughtfulness. Thank you for the great service!

Lauren and Crystal are awesome! I been with them for some years now after switching from geico and its the best decision ever! They always insure I have the best price! Have a question and they are always there to answer and make sure I have exactly what I need! Thank u for all u do

Great customer service. An awesome team to work with. Bobbi went out of her way to assist me. Highly recommend.

Josh Pena has been incredible! He listened to what my girlfriend and I wanted and was able to get us a rate that saves if money. Will definitely be back for future insurances.

We relocated to San Antonio from Oakland four years ago. I was reluctant to switch agents because I loved our neighborhood agent I had from the time I first started driving back in 2000.I neednt worry! The team (especially Lauren) at Crystal Fullers State Farm has been exceptional. Theyve worked with us through buying and selling properties, maintaining a rental, working through life insurances, making claims from the hheadache of a hailstorm, consolidating vehicle policies... and probably twenty other things that arent coming to mind. We always feel well taken care of and couldnt recommend them more!

Archie is the BEST. He was prompt and courteous and gave me excellent service. 110%