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Extra Audio Video
4700 Timco W site 103, San Antonio, TX 78238, United States
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Extra Audio Video

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Je
Review №1

Extra audio video finished the service very fast and provided the best quality!

Ma
Review №2

This business is not a trustworthy business. Nicholas Flores sold me three amplifiers and stopped communicating with me after I paid his invoice in full. I have had several conversations with Extra Audio Videos business manager Brian. He has promised me time after time that the amps were shipped and that Nicholas would get me a tracking number first thing in the morning over and over again. Brian keeps using the excuse that Nicholas is very busy and that Nicholas cant find the tracking number.Do NOT give these guys a chance they will scam you. There are tons of talented, professional, and honest AV companies out there. You do not have to settle for a dishonest organization that lacks integrity and professionalism.I will be filing a police report for theft with the San Antonio Police.

Br
Review №3

Nic the owner answered all my questions very knowledgeable and gave recommendations. I will definitely be using you guys on my next project.

Da
Review №4

Extra AV had done a magnificent job working on my truck. Part of me was a little nervous about leaving my truck but a bigger part of me knew I was in good hands. They took my truck in and worked on it, installing a great sound system in it. The work was amazing, the timing was great and overall was a great experience. I would definitely refer my family and friends here to get all their work done. A big thank you to the owner Nick and the employees there, you guys did amazing!

pa
Review №5

This company has the worst professional attitude. They expect you to pay money upfront as they have to buy equipment and dont deliver on goods or give you fake equipment. They owe me big but I am struggling to recover my funds. Their phone number doesnt even work anymore. There is a single person dependency. Save yourself trouble by not doing business this company.

Br
Review №6

Thanks Nick for a job well done. Hanging the TV and putting up a new sound bar. Went perfectly. Cleaned up after themselves. But also took the time to explain options for new speakers in the room. Will be calling you back to add those speakers for sure. Have already passed on information to a couple of friends that are in need of your services. Thanks for a great Job!!!!!!!

Ri
Review №7

Initial appointment was a little delayed with Labor Day but it was worth the wait. Had the owner Nicolas over to my new home to give me the lay of the land of an existing theater room. He quickly gave me an understanding of how everything was set up and made some recommendations for an access point, a NetGear router to improve the slow internet speeds we were getting via the ATT modem/router, and a network switch for our game room and theater room. He also made some recommendations to consider for the future.Had him mount 3 TV’s which he and his team executed perfectly. They added several outlets to hide the chords and it came out looking awesome. Also ran 3 Ethernet lines through the house for my son’s room, the game room, and theater room.Gave me a year’s warranty on all services at an affordable price point, and I am very pleased with the work done. Have had it going for over a week now and the WiFi is stronger than ever, kids love the ‘zero lag’ LOL — from the hard lines they ran, and I can now enjoy our theater room for Monday/Thursday/Saturday/Sunday football!Overall great work and would recommend Nicolas and crew to anyone looking for Audio/Visual/Security experts.

Ni
Review №8

Great experience with these guys i’m happily satisfied

Ty
Review №9

Showed up early, finished quick, very efficient and respectful! Definitely a company you can trust in your home with your best interest in mind. I will be coming back for any other needs in mounting or new TV’s! Thank you guys for setting the standard high.

Le
Review №10

So happy with the service I received from Extra Audio Video! The team was so attentive, nice, and welcoming! Definitely recommend them for not only tv mounting but also the other variety of services they offer! They are definitely professionals and you will be happy at the end of your appointment guaranteed! 👏🏽

Da
Review №11

Extra A/V came out to hang a TV at my girlfriends apartment. Not only were they on time, but they came in fully masked and even wore shoe covers. They came in and did the work quickly, but with quality and care, even stopping to ask where exactly I wanted the TV, the height of the mount, and what my future plans were for the area. They took care of me and then some. If you’re looking for TV mounting or any other high quality A/V work, save yourself the hassle of the big names and contact Nick Flores over at Extra A/V!

Vi
Review №12

As we moved in to our new home, we wanted to enhance our electronics but didn’t know how or to what degree. Extra Audio Video was recommended to fulfill our enhancement. Nick made an initial assessment and provided great details of possibilities. He was able to walk through all the equipment and functionality which guided us in making the right decisions that meet our satisfaction. The equipment is top-notch, wires completely hidden, great sound and provides ability to upgrade in the future. Contact Extra Audio Video if you’re thinking of enhancing the electronics in your household, you’ll have no regrets!!

Is
Review №13

This is a great company. They delivered my tv and mounted it to the wall. Their employees are awesome, very friendly. Would highly recommend this company 😍

Ma
Review №14

I never do this but man the service I’ve been given is terrible. I bought a new TV and 2 Mounts from Extra Audio back in November and we had a scheduled date for the install and they never showed. I was speaking with Nick specifically and I have yet to hear from him, the last thing that he messaged me was “Sounds good man, we’re still on our last project before yours,” and I haven’t heard from him since. I finally said forget it I’ll just get my money back and requested a refund on January 5th, almost 2 weeks go by and I have yet to see anything posted back into my account so I reach back again and they stated it can take anywhere from 7-14 business days. So I said fine I’ll wait, this past Friday was the 14th business day and still nothing. So I reached back again on Monday trying to get a hold of someone to issue me a refund check because I’ve been patient but my patience is up. It is now Wednesday and I still haven’t heard anything about the check being sent out or anything at all. I knew Nick back in High School and I hate to do this because I never leave bad reviews, but if this will hopefully make someone reach out to me to get me my money back so be it. Just flat out really bad service I’ve been given. P.S. I tried posting this 2 weeks ago but it did not post, someone still hasnt reached me.

Ju
Review №15

Was having issues with my setup in my data closet and my internet kept dropping. Nick and his team were extremely helpful, organized my data closet and solved my internet issues. Would highly recommend!

Ma
Review №16

Nick is an awesome owner. A couple of unexpected issues that Nick handled in a responsible manner. I highly recommend Extra AV for all of your AV needs.

ne
Review №17

They did an amazing job, really took care of me and made sure they had everything correct. Highly recommend!!

De
Review №18

Service was overall ok. Appointment was at 9am and they didnt show up until 1045am. Didnt have neccessary parts for my scheduled appointment prior to appointment which caused them to be late. Honestly just didnt have a good experience like I expected. Not saying other customers wont have a great experience. I just didnt.

Je
Review №19

Technicians were really professional and did a great job. Good deals on prices! Definitely gonna recommend to friends and family!

Be
Review №20

Extra Audio Video were do I begin. First I want to Thank Fernando and Team for the great work they did in my house. From my Security System to all my TVs hung up on the wall to my speakers outside for grilling, everything was a seamless experience. True Top Notch AV Service Company who are professional, knowledgeable, flexible my Go to AV Company. Thank you guys again wish I could give you 10 stars.

To
Review №21

Awesome team they have at Extra Audio.. The price fit my budget and they did a super job... Check out Extra Audio... Ill be calling them again... Thanks Extra Audio

Ma
Review №22

We are so happy with our new living room Sonos System and upgraded internet speed !!! Everything was done very professionally and all of our wires are finally gone 😍!!!! Highly recommend this company !!!

Ad
Review №23

The team at Extra Audio Video is hands down amazing wouldn’t call anyone else to work on my home for security and audio needs. Fernado came to my home and did a fantastic job. Worked fast with excellent quality and customer service. Just want to say 5 star for this company!!!!!!

No
Review №24

Update 9/1/2020They are working with me to find a solution and greatly appreciate their time and effort. Very professional company.My credit card was recently stolen and a purchase was recently made here for $3000 plus online. August 12th

Is
Review №25

Punctual and Professional! They had their measurements done and was ready to mount the tv within about 5mins. The techs were friendly and didn’t make things awkward, they were quick and efficient and I will definitely recommend them to my family and friends and whenever I may need another TV mounted.

Ki
Review №26

Great experience working with Extra Audio and Video. Fernando was very professional in handling my request to improve my home theater with new speakers and a larger TV. The job was done well and in a timely manner.

Na
Review №27

Nick and his team have helped me multiple times hang our TV’s and install our smart home equipment.He’s always on time and responsive to our needs.Highly recommend.

Ca
Review №28

Great quality work. Friendly and professional staff. I recommend these guys for your future Tv mounting and audio installations.

Lo
Review №29

Nick has down will offer you the best quality equipment at the best price. But the workmanship he provides is above and beyond. From explaining in detail what he will do, how your equipment works, & if you have Question he’ll always promptly respond to you. Thank you nick for passion and work ethic

Ra
Review №30

Extra hooked up my subs, everything was on point from price to sound! Highly recommend!

Jo
Review №31

Great customer service and awesome work !! I recommend these guys to anyone looking for surveillance cameras for there home

Je
Review №32

Nick and his company EXTRA Audio Video installed a great home theater for our family to enjoy in our new dream home! Also did this in a timely manner and a great price! Highly recommend!Thank you Nick!

Re
Review №33

Great experience, Nick took the time to explain the feature and gave us a full tutorial on how to maneuver the mount. He was organized and very professional and personable and cleaned up after he finished. No complaints here, I’d definitely recommend him to anyone who needs help with mounting their tv and getting awesome customer service as well.

Mi
Review №34

We just had Extra Audio install 2 camera systems in two of my shops. Not only was the install quick and clean, the communication was flawless. They will be our go to from now on. Highly recommend.

Ca
Review №35

A friend referred me to Extra Audio video. They did an awesome professional job and plus Very Friendly installers would highly recommend them. Would go back for future installations.

Da
Review №36

Excellent customer service and care. These guys do it all!!!

Sa
Review №37

I had Extra audio video mounted my new Samsung 4K tv and Sonos sound bar. I Am very happy with their work. They showed up on time and they cleaned up after. I highly recommend them to anyone who are looking professional installations for their business or home. I look forward to use them again. Thanks Nick

TR
Review №38

Great experience

Information
24 Photos
38 Comments
5 Rating
  • Address:4700 Timco W site 103, San Antonio, TX 78238, United States
  • Site:http://extraav.com/
  • Phone:+1 210-439-4695
Categories
  • Audio visual consultant
  • Home automation company
  • Home theater store
Working hours
  • Monday:Closed
  • Tuesday:11am–5pm
  • Wednesday:11am–5pm
  • Thursday:11am–5pm
  • Friday:11am–5pm
  • Saturday:11am–5pm
  • Sunday:Closed
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