John was so helpful and friendly! We found so many cute shirts and dresses for family events coming up. Blake was a lot of help as well. We will definitely be back to this location for more great finds!!
Great place! We loved the clothes and the books they had available. The cashier and store manager were also super nice and helpful while we were checking out 🙏🙌
I love the churchs own goodwill. SO many cool trinkets and items to explore and buy
One of the cashier is so rude, this big women even mean to give me a bag for my pot. So bad experience, but still good of shopping.
Been shopping thrift forever. The store is well organized and easily maneuvered; which is a feat unto itself with department style thrift. There is a lot for sale-That said there just wasn’t a whole lot here as far as quality. The few quality items were out of season, or locked up, and everything is priced fairly but again it was a whole lot of meh/below average items. Lots of toys that aren’t complete or usable, lots of cheaper electronics/electrical, plyboard type shelving that has seen better days, lots of well used frypans you get the idea. I also kinda feel like anything is put out regardless of condition, found lots of shirts with holes, dirty/filmy things and peeling plastic purses, well worn name brands that might have someLife left. Friendly/efficient staff and well kept/clean carts, fitting rooms-clean store in general. This store probably is best shopped daily to find gems or quality items. Ample parking/carts.
Always like going to desert industries they have a good selection of stuff that people have donated and you can usually find what youre looking for and when you do its a really good price so I recommend do all your shopping there for odds and hands great place to go and it helps the church
I love this DI! We decorated our entire home practically from here. Found a bunch of other cool things for camping and so much more. DI rocks!
Great great place to get clothes and use stuff and it saves the world
Its my favorite location cause I only have to take one bus. Since Covid, we cant try clothes on. I try to be helpful and put pants back. None of your employees seem annoyed if I just give them back in a pile. They do it with a smile and to me, thats the most important thing.
Good store the selection is not the best
I take.moat of my donations here. This site didnt have much to offer, but still great for people who are looking for affordable stuff.
Clean, well organized, and large selection of items at great prices. Dressing rooms are still unavailable.
My favorite store, always very cute clothes and various things that are useful for home, children or perhaps to give a present..very cute !! 😍
My girlfriend and I are big thirty shoppers and this is definitely the place to go. We highly recommend coming here. They have a huge amount of clothes from kids to adults plus many other things. Absolutely love this place!!
Im a big thrift shopper. Apparrel, China, etc. always has a great selection. And its well rotated. I go weekly and always fine something new and exciting.As far as the clothing goes typically 90% has very low wear to none. Pricing from $3-10. Typically $5. I drive past several other thrift shops to go to this one.Customer service is wonderful and accommodating. Only down side is donation center needing appointments at this time (pandemic related, understandable)
Great place for second hand clothes and furniture
I’ve been shopping the sugarhouse DI for 20 years. When my son was little he would always ask to go to “pink and blue” (because that’s what the colors look like to him). Thanks for always being there for a gal!
It is always a joy visiting the DI. They have many cool items for sale, every time is like treasure hunting. Highly recommended.
Best thrift store in the valley, bar none. GrestNGreat selection. Clean store. Well-organized. And the people there are kind and helpful.
Great thrift store but they really need to do something about the people who have made it a job to snag items for resale. Mobs of people surround carts as they come out with new items. People lounge on the furniture waiting for new items. They stay there all day. It’s pretty bad.
They have a very wide variety of clothes and they’re super cute!! nice procedure during covid-19:)
You need an appointment to donate? Are you kidding me?
Angie the cashier was super nice and helpful. Tall Mike was helping someone and was super compassionate with them and their situation, and treated all with respect and dignity. Good prices, lots of good finds and fun stuff!
Its a thrift store, all manner of stuff and people, mostly polite folks. Staff was super helpful, go early to get the best stuff.
I have a broken ankle and cant walk so I called and asked if someone could check to see if they had crutches and the employee yelled at me and said we dont do that you have to come in yourself and find it! Not helpful at all. 👎
I would like to say that based on years of donating I see your reservation system is completely inadequate! I would donate to you but for the fact that it is rediculous you long to get an appointment. Won’t wait!
Best place to go school clothes shopping always our first stop.
Prices were very cheap. The volunteers working there found a mask for me because I didnt have one. If you need wifi routers and other cords for computers I suggest going Deseret industries.
Love this DI. Great clothes. Great ties. Great furniture.
Nicest thrift shop Ive been to. Giant, huge inventory, clean, organized, unusually low prices and plenty of parking. Great location too.
Lots of good household finds here!
This location have great things to purchase for a very low price and is very affordable. I love coming here when im looking for good quality things for a low price.
My wife went to this DI and as they were closing right at 8, she started to make her way out to pay, when an older lady that works there cut her off, stood right in front of her, and got 6 inches away from her face and told her, we are closed, go to the exit. Just think there are better ways to let a customer know you are closing
Great people, prices, and attitude I love. Always treat you with respect. Awesome program helping people train for better employment
Best DI location ever!! Staff is super friendly, especially Christian and Michelle. Will definitely be returning there!
I love this store they are so nice and helpful.John and Susan are great to work with. They care about their customers.
I love shopping at the Sugarhouse Deseret Industries. It is always an adventure. I always find some fun things at great prices. My wife has decorated our house with things she found there for a few dollars. I always find a book or two to buy. The employees are always friendly and helpful.
This place is huge, reasonably priced and well organized. The staff is super friendly. The only drawback is it seemed a bit busy for mid morning on a Wednesday. I guess thats what happens when you find a decent place to shop.
Its okay
The Sugarhouse Deseret Industries location was such a blessing to our family. We had been turned away at another D.I. location and were considering our options, as we did not want to dispose of the items at the landfill. We made some adjustments to our load and tried again at the Sugarhouse D.I. We were very relieved that they would at least take half of our load (they ended up taking the full truck load!). All of the workers helping to unload our very large donation (26 foot moving truck) on a busy Saturday were so very helpful and kind. We had been through a difficult battle with probate and cleaning out our mothers house. Thank you for your great work and service!!!
Very unimpressed with some of the staff here. While being checked out I was told by the women checking me out that I was to young to have a baby and I “looked about fifteen” in reality I’m 19 and my baby is 4 months old. I shouldn’t be judged and told I’m to young to be a parent while I’m just shopping. Will not be returning because of the judgmental staff here.
Walked in and thought it was upscale retail clothing. Organized by color! Love it! I bought so much! Prices are really reasonable.
I have an odd story about that place. Along with all the stuff that Mormons donate for free for their church to turn around and sell at top thrift store prices they also sell a few new essential items like socks, underwear etc. Last winter I went there to buy a couple of packs of socks for a clothing drive to help homeless people keep warm. I looked around and could not find the socks display so I asked an employee where they were. She told me they were locked up in a glass case. Puzzled I asked why in the world their socks were kept under lock and key? I mean who in the hell keeps their socks locked in a glass case? She explained to me that needy and homeless people were stealing them so they had to lock them up. Seriously? Sort of seems like if someone is desperate enough to have to steal socks then maybe they should just hand them out for free especially in the wintertime. Real Christian spirit of giving wouldnt you say?
This location is great compared to the downtown location. I’ve found some dope stuff! Prices vary but generally pretty consistent. I’ve been given random discounts once I’m at the register a couple of times.
UPDATE: I changed it from 1 star to 5 because I went in and discussed the below complaint with the manager, Bryan, who then made things right. He apologized profusely for the behavior of the lady and said that never should have happened.I just called to see about a possible furniture trade or donation for our schools faculty room and the woman who answered the phone was so rude. I asked to speak with a manager because she did not get what I was saying. Her response: Sorry we are not interested. Then hung up!!!! How rude! I called her back and told her she did not need to be rude. Our school, our families, and friends have supported this location by donating and purchasing props and such from there for performances and plays. Way to show the love back DI!!! If she had just said something along the lines of, Our managers are busy now. I am not sure if we can do something like that. OR maybe we can do tax exempt or anything other than being rude and hanging up....I would probably had just gone down, donated our teachers old couches and bought nicer ones. What a great rep for the DI! WOW!!! I WILL NOT BE GOING TO THIS LOCATION AGAIN AND WILL MAKE SURE OUR PARENTS, STUDENTS, AND FACULTY ARE AWARE AS WELL!!!!!
There has been another shift at this store. It looks like new management is tossing tapes in the trash again.For all other items, this store is pretty solid. But sending good media to the landfill when people are willing to pay for it is deplorable behavior. If you dont have enough room on your media shelves, simply put the tapes in a box and sell them in your yard area. Or just keep them in their cases and price the whole thing.Selling them cheap is better than throwing them away.
The best goods, & the best sales associates, especially John, this is by far my favorite Deseret industries thrift, 10/10 would recommend
Love shopping at the Sugarhouse store. The employees are so kind and the managers are great! They seem to try very hard to please the shoppers. They keep the store looking great.
Great price. They now toss some of the junk CDs, so they have better selection now (the price rises from 50 cents to a dollar though). Most items are cheap. Sometimes some items are a lot more expensive than the others, but they are not necessarily better. So it can be a bit random. They also dont have many selections of clothes for men.
Deseret Industries on 2100 South and 800 East is THE store to come to when you want the higher class clothing items. The Savers also on 3300 South and 3300 East also has the really expensive clothing items as well. This is because they are both in affluent neighborhoods. They are aware that they have name brand clothing and price them a little bit above what you find at other DIs so expect to pay a couple bucks more per item than you usually do. But it is still mighty worth it! They keep this DI very organized, which cannot be said of every DI that I visit. I appreciate the time it takes to organize a thrift store because there are so many who shop at a thrift store who do not leave it as they found it. Any manager who can get their people to do that continually is doing an excellent job with their staff!
We usually have great experiences at this location but today the guy taking donations was really rude. He was running around and yelling at everyone donating. You would think if you’re making a donation instead of just throwing stuff away they could at least be kind to you.
These guys have the best stuff! I always leave with a treasure and am amazed at the quantity of nice things they have.
Watch out for your safety very carefully. There were about 20 people that are resellers here today. I made the mistake of waiting for an employee, pushing a loaded cart past me. When she parked the cart the resellers pushed and shoved each other, the poor employee was knocked down to the ground. When I tried to help her back to her feet, I too was knocked to the ground. I spoke with the store manager and he said there was nothing he could do. He said this happens all day every day. Shame on the resellers thinking some used item is more important than the health and wellbeing of other humans. Shame on the manager for allowing others to behave in this manner. Every cart brought out is followed by a reseller mob and it is supported. So sad.
Really good thrift store that does a lot of good in the community. This location has recently been renovated, and the staff does a good job.
This particular DI has a good selection of electronics and software (what I am usually looking for). And generally speaking, I appreciate that the layout of the DIs are nearly 100% consistent. It makes it easy to know where to find what you are wanting to look through.
Very helpful when someone stole my phone.Mostly the manager. Some employee was more helpful then others. Didnt find my phone but manager did everything in power to help me out.
Really cheap prices, like any other Deseret Industries location, EXCEPT this particular location tends to get more high end cothing, better books, and everything is generally cleaner and in better shape.
Fantastic people and very kind. They have a lot of good stuff here and pretty good quality.
A thrift shop that wont allow dogs in... What a joke of a business
As thrift stores go, no complaints. Way better than Goodwill if youre looking for outdoor related clothing (actual tech clothes or even just promotional t-shirts).
I was vising out of town and went to Sugarhouse Deseret Industries last week Tuesday around 5.30 PM to find out if there is anything I cannot live without. While I was shopping, I have noticed a couple believed to be in their mid 30s were shopping with their backpacks on their back. Then the male person wen to the front and got a shopping cart to put the clothes they were selecting to buy. To my surprise the female person started shoving the clothes in to her back pack and took out another backpack to put more clothes in. I was little bit intrigued and started to pay more attention to this specific couple. After a half an hr. they started to heading towards the main exit door and nonchalantly started walking out from the exit door. I was dumbfounded why the manager was not paying attention, even though she was up by the register noticing what they were doing. Then I approached the manager and informed her about what happened and she said, she noticed them and mentioned to me there is nothing they can do about it. I lost my words and thoughts because of her response. If the public is bringing goods to Deseret Industries and hoping they will use those donate items towards a good cause, yet leaving doors open without any monitoring to STEAL by anybody was not a good impression. If this incident replicate with other Deseret Industries locations, as public we need to inform the public how Deseret industries are treating the donated goods and not to donate to DIs.
Staff are very polite, endlessly helpful, and readily available. They have always had the clothes J am looking for.
I love going here its way cheaper than forever 21but sometimes the prices on clothes are crazy expensive here that the only bad thing the tire to sell it like if it was brand new but I always find amazing things here would recommend
Great second-hand store with a wide variety of goods. Will definitely come back next time Im in town!
Its a great place to be thanks for being here peoples great who works here in the stores kept up real well the prices are for the needy theyre great
HelloI found an accent table which was well used but priced at $80.00. (Sugarhouse DI) I asked to speak with the manager and a man by the Jim came out of the back room. I showed home the table and offered him $50.00 cash. He declined and said he would find someone to buy the table for $80.00.Im sorry, but this is stealing! Plain and simple! Deseret industries is far far away from being (non-profit) If it was non profit my $50.00 would be in the register ready to help someone in more need than myself!
Deseret Industries is far more than just a thrift store of pre-owned clothing and home goods. They take on employees who are largely unemployable due to a variety of reasons, and they train and help those employees to get the skills necessary to get employment elsewhere. So be kind to the employees. For some of them this is the best they can do.Greatest Find: Austrian lead-crystal hand-cut platter for $1.00 USD.
Always a fun adventure, Ive found some real unique treasures here.
Love this place i always get a good deal. And i the customer service!💗
Love this thrift store. Great selection of used clothing. Very inexpensive. Many items are name brands.
There is a group of rude professional pickers that live in the store and cherry pick everything as it comes from the back. They literally live in the store from open to closeThere should be a rule against loitering.
I really enjoy thrifting and this store is one of the best! Top notch management and workers who really care about the customer.
Super clean very nice store. Great stuff to re purchase
I have had so many good experiences with di that I cant count them. Go its wonderful.
Purchased two womens clothing items at a reasonable price and a leather baseball glove.Excellent, friendly service by John, a manager.
I just left the DI On 21st south where the lady cashier with a five o clock shadow was the rudest Ive ever encountered. She lectured on having me separate the mens and womens clothes so she wouldnt have to. But before all that she set a plastic bag on the counter and went on to say that she will ring up and I can help her bag. I think she justs needs to find Jesus and learn how to do a simple job like ringing up what Im buying.
Pretty decent as far as thrift shops go. It seems like I expect to find more interesting items in the mens clothing section and am usually dissapointed.
Awesome huge thrift store, prices on items are fair and if price on item doesnt seem fair manager may adjust. Clean and always great selection
I love this store its a great treasure hunt great deals and fabulous customer service!
Clean and good selection of used items there. But I really cant believes that people like to buy their clothes there. Staff sometimes do not speak English and sometimes are not that helpful.
Excellent selection of small as is items with a great variety of books. I HIGHLY recommend this store.
You find good men Suits ladies dresses, for all ocasions; lots of things you may need ..preown...some new.; at very low prices. I found men suits at $ 20.00 . A REAL Bargain.
Well I worked here and I work very hard to make it look the way it is and weve gotten lots of compliments from many people that come and even work at malls or somewhere else and they always come back, because of how clean and organized it is!!!!
The people who work here are completely rude. I would have thought a place that is run by the church would have better standards. Both in dropping off, and shopping. A very negative experience.
Great helpful staff and great selection
Came here with my mom one day to buy chairs and so we did but for some reason when we went to the side to pick it up. The manager assumed we got it for free because of the lds church. Mind you were polynesian and he judged us because of our appearance. Honest to god he was disrespectful and rude and told us to get off there premises because we were holding up the line. As a member of the LDS CHURCH. I and my mother was honestly hurt and distraught from this manager. We honestly did not cause any trouble but wait for 30minutes to pick up 4 chairs. Im not bashing the church but im till this day traumatized of that day. I thank the lord everyday that i didnt do anything to that manager. They say forgive and forget. But ill tell u something, ill forgive but I WILL NEVER FORGET but ill keep moving on and let the lord handle this.
Just went looking for clothing to donate to a family in crisis, really impressed by how inexpensive things were and a lot of new looking items.
Highly organized thrift store featuring lots of mens and womens and childrens clothes, household Wares and books
Great selection! Kelli and Kimberly are great!
Just had the worsed experience in the world here I seen some piano and I was thinking about buying my daughter one so I told her to try it too see how see liked it we where interrupted by a very mean lady who told they where not to be played with the worst part was she didnt even work there 😤😤😤😤😤
Super helpful staff! Constantly finding good treasures here
$1.00 for a mason jar! I have been to three DIs today and bought them for 25 cents each. Over the years of buying mason jars from DI, I have always paid 25 cents. I talked with three managers and they all said each store prices differently. I can understand this on clothing, shoes, ect. But, we are talking about mason jars. They are about as standard as you can get. I can buy brand new mason jars for less than a buck a piece. And, they had no lids. All the jars I bought today had lids. This location has a boat load of mason jars because no one wants to pay that kind of money for them. I told the manager, This is corrupt. He said, Youre right!
Good pricedLots of good things, especially if you are good at fixing things or have projects in mind
I work there n they have a lot of new stuff . N good stuff
Very good DI. They never cease to amaze me with the quality and quantity of what they have. Lot of stuff in the as is (TVs, Computers, Stereos etc) department. Always a lot of activity there. Lots of books of all kinds, VHS tapes and small stuff like kitchen and so on. Clothing selection is pretty good (Im a fat old man, so thats what I look for). Only negatives are pretty much for all DIs. I always say that Im a 3X guy in a XL world. If you are looking for large shirts, its a real hassle. They stop sorting them at XL, so I have to look through a bunch of XLs to find the one or two 3Xs. How about another size marker-over XL? Also the cables are usually in one great big ball. Be good to sort them at least. Overall, Im very pleased and would recommend this store to anyone.
A Recent trip was a surprising reward all in its own.A businesses true assets are its Employees, highest commodity by far. Was reminded of this when my personal, brand new $150 Longboard was stolen out of my shopping cart when I turned to get a drink from the fountain.A Couch Rat my new term for the group we all know and cant stand who inhabit every DI in the valley (i now know why they get a bad rap) had been following me throughout the store waiting for a specific, deliberate and precise time to slither into my basket and onto my property.It was noticed in the wrong hands by an alert and self aware associate named Sonja who works the mens clothing Dept. Recognizing it as not being the mans property while he was at the registers attempting to solicit a price from another unsuspecting associate. she proceeded and approached the thief, catching him red handed, took initiative and seized the stolen property walking it to her managers office to be held until I could be found. I am so grateful for people like Sonja of the Sugar House location, many of the DI locations are severely and discreetly understaffed. The rate of pay is obscene in todays economic turmoil ($7.25) certainly not worth bothering to act as not only an associate but their security as well? She never expected a reward or asked, never implied she deserved anything extra. Just an honest caring individual willing to make a stand against Dishonest often aggressive customers who use non-profit organizations for their own personal profit.DI management has a responsibility to step up and take care of aggressive shopping tactics and outright theft. Associates and customers should never be victimized like they are.Hmm.... DI Management paid decent livable salaries V.S. DI Associates 7.25 hr with a cap on hours @ 28 a week.Who should be handling security?I know!Lets pay obscene amounts to off duty LDS police officers to work overtime while sitting around and allowing dangerous shopping conditions to run rampant and people like myself be (almost) victimized. Fire those overweight, overpaid, overinflated officers.Ill take my min. wage heros anyday!Next store devotional should be devoted to Sonja.
Good finds at reasonable prices, very friendly staff and managers, and the cleanest d.i. there is. My favorite d.i.