Had Card Access, Intercom and Cameras installed. Jodi sold us exactly what we needed. Cameron C., Will and Cameron D. installed everything timely and professionally. Alarm Engineering is highly recommended.
Thank you to Doug Brown for his prompt and courteous attention to our new camera installation. He listened to the needs and concerns i had and offered suggestions to help with our situation. He was on point. Thank you again Doug. Also thank you to Matt for the fabulous installation he did. Everything was well done. He spent time explaining the system to me and deciding the perfect placement for my new equipment. I would highly recommend this company if you are in need of this type of service. Thank you Alarm Engineering
They are a great Company to do business with. They have taken great care of our VFW needs here in Seaford!
Matt and Shawn did a great job! They explained everything and were very informative-made me feel like family and protecting my home!David planned with me and recommended the best options. Nice to have options to choose from-very reasonable prices!
Doug Brown and his associates responded to us immediately when we bought a new home and needed help with the existing, somewhat complicated security system. Its a vacation home, so were not usually there. On very short notice, they juggled their schedule so as to accommodate ours. At our home, they reconnected our equipment to the internet, set up our account with Alarm Engineering, Inc., and carefully showed us how to operate it, answering all of our myriad questions about the system. They were just a pleasure to work with.
I have several properties protected by Alarm Engineering and am satisfied with all aspects of their operation, including installations.
This is my daughters account, because I dont usually post reviews, good or bad, but I needed to this time. I just had an additional camera installed on the outside of my house. I am VERY particular about the appearance of my beach home and Terry was great. He seemed to care as much about the way my house looked after the job as I did. He communicated every step of the way, shared pictures with me, updated me, ran through the system with me....Unbelievable!! I will be adding more equipment to my system just because I know Terry will do a GREAT job. This company is VERY lucky to have him as an associate. If you are lucky enough to get Terry to do your install, rest assured it will be done right! Thanks Terry for doing a great job in a world where thats not always the case anymore. Brian King is always there to help when I call into the office and David Mueller has been great about getting me information about adding to our system. Quality company that obviously cares about customer service.
Technician George was awesome! He thoroughly tested and re-activated an OLD many entry points system after years of no use. More importantly, he educated a senior home user how to use an OLD System Display Monitor, and answered numerous questions. George is not only knowledgeable and professional, but personable and dedicated. He gets my vote, and sincere thanks for a job Well Done!Thanks Alarm Engineering!!William
I have been a customer of Alarm Engineering since February of 2015, and I can say nothing but wonderful things about them! Always helpful, whether its an issue with equipment, a question, or any kind of support, you can always count on them to be right on it. Every member of their staff that I have dealt with over the years has been amazing! A+ customer service, great technology and monitoring. Alarm Engineering is the ONLY company I would ever consider when it comes to home security, highly recommend!
Alarm Engineering has provided us efficient installation and operation, no cost increases since original contract in 2018, and great peace of mind either at home or away from home! And weve received friendly service from Lee Smith! 5 Stars!
David, Dan and the team were great. Extremely efficient. Crew was here at the appointment time and installation was great. They explained what was being completed. Work was performed neatly and they cleaned up after themselves. Thanks for a great job!!
Alarm Engineering has provided excellent service to my business for 16 years. When we hit covid crisis they were patient as I needed to to get my payment current. Always courteous and quick to respond for any need I may have com across.
We couldnt be more pleased with our new alarm system! The two technicians that installed our camera system were the most professional and courteous men. They worked great as a team, and wed like to personally thank Tony and Cameron for a job well done!
Our office continued to have trouble with our fire alarm test communicating through the land line phone system. David Mueller quickly had a solution of a much safer form of fire alarm communication. It saves us money too. Thanks to Dave and his crew we are much safer which is the highest priority.Thanks Dave !!!!
Alarm Engineering is awesome! Never had a problem. My whole family uses them as well and has never had an issue. They are easy to use, call, and contact for any reason. Will always recommend.
Alarm Engineering is fantastic to work with. Jodi, their System Specialist is the best. We worked with her about 2 years ago for our alarm system and now for camera installation. Her response time to email is outstanding (even after hours) and she always follows up. When we originally found out our installation day wouldn’t be for almost a month, Jodi was quick to help us try to secure an earlier date (which she was able to do). We cannot thank Jodi enough for helping us through 2 different installation processes. Cameron, our Installation Technician was an absolute pleasure to work with! He called before he was arriving and was on time with the promised appointment time. He provided outstanding service and was very professional. He gave positive suggestions to make sure our installation went smoothly. Jodi and Cameron, THANK YOU! We recommend Alarm Engineering 100%!
At our request Alarm Engineering sent a technician to check our alarm system and review its operation with us. The system has been operational for the 10 years we have owned the property but I wanted to be sure that I had not forgotten anything important. The technician reviewed the system with us in detail, tested it and answered all our questions. He was very professional and informative. All in all it was an excellent experience.
Had a full alarm system installed in my house today. Lee was great to work with setting it all up and the installation was clean and fast. I would definitely recommend Alarm Engineering to anyone looking for an alarm system.
Great experienceThey did two of my stores and now my homeeach time great from start to finishWould recommend to anyone
I have been with Alarm Engineering since I built my home over 20years ago.I have always experience great service with them. I recently updated my system. Lee came to the house and did an exceptional job explaining what new options they could now provide. Not only did they do a great job updating our system, we were also rewarded a substantial discount for our years as a previous customer. Great reliable and professional company.
Lee Smith was very professional and informed. Walked me through the whole process, explaining and showing me how the system works.So far everything works well and Im a 100% satisfied!
Everything about our experience with Alarm Engineering has been extremely positive from the first time that Lee Webster came out to talk with us about upgrading our system. Our initial technician, Shawn was fantastic and all the other crew have been as well. They have been extremely helpful with any questions we had. Highly, definitely recommend Alarm Engineering !!
My experience with Alarm engineering has been fantastic. From start to finish I give Jodi Garvin 5 stars. I expressed interest in having a security system installed with cameras. She was there within 2 days. She toured our home and made suggestions that would be best for our family. She provided us with a quote that evening and had a everything installed a week later. I highly recommend!!
Our family has been customers of Alarm Engineering for years. David Mueller sales for Alarm Engineering answered and returned my phone calls numerous times during the planning and install process. Tony, Ben, Cameron and Sawn were very knowledgeable. Their install was clean as well as planned out. They were on time and did not miss an appointment. Very respectful employees and company. Alarm Engineering is highly recommended for their services. Local and dependable company. I wouldn’t look anywhere else for services. Top notch company!!
I cannot say enough about alarm engineering. From the beginning speaking with Lillian and her having the sales rep David Mueller contact me for an alarm system. To the day of install by Tony & Shawn, what a true class act of employees! My experience with alarm engineering to say the least has and continues to be an exceptional experience. Thanks to each and everyone of you!
Alarm Engineering has been terrific. They are responsive and knowledgeable. With their security expertise, we know our family is safe.
Doug Brown met with us and discussed all of our concerns, especially related to our son who is blind. He was extremely informative! The installation tech, Ben was wonderful! I highly recommend these folks for your security system!!
We have used Alarm Engineering for many years for both our business and home. Very friendly and timely service . Great salesman, trustworthy and very helpful.
Lee and his guys were great they came out and set us up with a newer model system to replace our old and outdated system. The new system is such much easier to use and allows me to double check on things without even going to the office. A piece of mind knowing anytime I can check to see if the alarm is set or not.
Lee Smith and the guys at Alarm Engineering are top notch. Lee took my concerns for the safety of my people and turned it into a great camera system. The techs were both very professional and thorough leaving no trace that they had been there.We had an incident just a week after the install and because of Lee’s recommendation on placement of the showroom camera we were able to provide the police with great footage of the guy. He did not get in the building but we got a clear shot of his faceGreat job guys!
I use the services from alarm engineering both at my business as well as my residence. From the day I had my system installed at my residence the experience was a pleasure. No high pressure sales pitch, just a good product and a great company to work with. Customer support is the best. There are a lot of companies out there that sell alarms, but Alarm Engineering is number one and I would recommend them to anyone.Sam D.
We recently moved to the area and contacted Alarm Engineering and our salesperson is David Mueller. He asked questions to see what we wanted and needed. Gave us all the options and price points and then let us make a decision. He was low pressure but kept us informed. The installation was on schedule and any follow up questions we had were handled promptly and efficiently. Exactly what we needed and wanted. Very satisfied customer and we let all of our neighbors know as well. Thank you David!
After 15 years with Alarm Engineering, we decided to update our current system. Rep. Lee Smith came out and thoroughly explained the improvements and how they would be handled. He then scheduled the appointment with the service department. A couple days later tech Dan installed & tested the new system. He then took the time to thoroughly explain all functions and assured my comfort zone with all the new features. Great job guys !
Process was smooth from first contact to the install, great company! I will recommend to all my family and friends
Extremely happy that my wife and I went with Alarm Engineering for our security needs! Very straight forward pricing and excellent service. Big shout out to David Mueller! He took his time to help us with the specifics of our alarm system all while entertaining my 3 year old son! Highly recommended!
Jodi Garvin is great to work with. Not only has she updated my security system but also met with and designed a security system to meet the needs of my daughters new house as well as my sisters. Their prices are affordable and Jodi stays on top of all the new security offerings. This is the security company that I recommend to everyone. Thanks Jodi! You are the best.
We have been very pleased with the sales and service team of Alarm Engineering since we updated our system this Summer. Our sale representative Dave Mueller is very knowledgeable and has assisted us in putting together a system of security and video monitoring that provides us with a sense of security whether we are home or away. When we have had a few glitches, the service team has been very timely and responsive and has resolved our issues quickly. We highly recommend Alarm Engineering to anyone considering adding or enhancing security for their home.
I worked with Jodi at Alarm Engineering to have an alarm system, cameras, and remote access installed for my business and was very pleased from start to finish. They were very competitive with pricing and when it came time for the install everything happened right on schedule. Everything has been working without a hitch for the past 4 months. Will be using them again.
Wonderful security company. We have been with them for 15 years and never been disappointed. Highly recommend them and their outstanding installation team!!
I very recently switched to Alarm Engineering from another Security Company. Ron Boltz, owner, my Project Manager, Lee Smith and installer, Shawn couldn’t have been more friendly, professional, helpful, fast and fair. Do yourself a favor and allow this fine local company an opportunity to earn your home and/or business security needs. Highly recommended.
We have used Alarm Engineering for our alarm and security needs at our school for many years so this review is long overdue. Alarm Engineering offers superior products and outstanding customer service. We are always presented with the most cutting-edge technology to provide the safest environment for our students. There is no other company I would partner with to provide safety and security for our campus.
Top notch experience from sales person, Jodi to the installer. I would recommend this company for your security services. My appointments were on time and everyone was courtesy and listened to exactly what I needed.
Ron and his staff have been absolutely amazing to deal with. I have had Alarm Engineering install systems in my home, and both of my offices and I am more than satisfied. I love the ease of use with the systems and convenience of checking on the properties in the palm of my hand. This is a great local company!
Service is always excellent. I have met wonderful technicians and appreciate their help. They are Always prompt! Their products are excellent, and most importantly they are LOCAL from Salisbury MD! What a pleasure to work with such a great locally owed and operated company!
A great company to do business with. I would give them 6 stars. Thank you alarm engineering. Richard wheeler.
We recently eliminated our home phone line and had an upgrade done on our alarm system. I want to comment on how well Doug Brown handled the job & made it an easy transition for us. Our installer Dan (Adkins) was one of the most talented people I have had work in our home in recent years. He was careful, the equipment was mounted neatly & the job was left as clean as he found it. He also did a great job of explaining how to use the new features.-Steve & Yvonne Babcock
I would recommend alarm engineering to everyone. David Mueller is the best. He got us everything that we wanted to protect our house at an affordable price. Alarm engineering is the way to go!
We highly recommend Alarm Engineering to anyone who wishes to secure their property. David Mueller was absolutely fantastic and is very knowledgable and professional in what he does for this company. He is a true GEM ! Alarm Engineering and their monitoring system is local. No need to worry about an office that is out in the mid-west somewhere.
Alarm Engineering is a top notch company. Dave Mueller put my mind at ease by being very thorough and spending his time going over the security system. I purchased the system for my mobile home and not once did I feel substandard. Usually when you think of security systems, you correlate that with very expensive homes. Thank you Alarm Engineering for making me feel safe!
The sales rep David is awesome to work with. Fair pricing and very professional. The service staff are always prompt and do an outstanding job - the work is clean and always complete. Alarm Engineering always goes above and beyond. Would recommend them to anyone looking for commercial access control or camera solutions.
Jodi Garvin was very informative about different technology and available pricing structures, she is a true professional. The installation was quick, painless, and completed with a high level of attention to detail. Cameron, who completed my installation, was very innovative and effective in making my surveillance goals a reality. Very impressed with this company.
Our experience with Alarm Engineering has been great. David Mueller got us setup with everything we needed and continues to be available to support us if questions come up. I would definitely recommend Alarm Engineering to any home or business owner!
Jodi did an awesome job at explaining all options that Alarm Engineering offers and what a selection! She made sure she was available for any additional questions and for the beginning of the installation. I apologize for not remembering the names of the men, but do remember one of them had a 4 month old German Shepard pup! They were both super in regards to the installation and instructions on how to operate the system.The system works great. Im confident that if anything ever happened, they would be on it promptly. Its also nice talking to a real person who know you and the area
I never take the time to give feedback for things like this, but I really wanted to give you feedback on an employee named Carter who came over to install a door sensor, motion detector, SVR, and set up a separate zone for a gun room. He was really nice and he helped me realize that I also needed to update a different door sensor and some cameras. Youve got a great employee there. He was a pleasure to work with and very helpful; any request I had, he accommodated. That right there was the kind of service that wins Alarm Engineering a customer for life. Im sold. Thank you for the great service. I can confidently say, as long as I live in Salisbury, Alarm Engineering will take care of securing me and my family thanks to the great employees you have working for you.Thank you,Carlos
Someone tried kicking my door in last week So I figured it was time to act. Lee smith was great! I Got my system installed today. Technicians were amazing with explaining everything and setting stuff up. Thanks I feel safer already!
David Mueller was a great salesman. He was very informative and answered all our questions. We also needed it done quickly and he was able to get it done. We will recommend David and Alarm Engineering to all our friends.
Way better than the big name companies out there! David M. came on site, pointed out issues with our existing setup and customized a package to maximize our security and safety for about $20 less/mo than we were paying! He is top notch and periodically touches base to ensure things are working well. The big name company only reached out to renew a contract and they even tried to upsell us to a new panel. Were glad we chose Alarm Engineering!
Alarm Engineering is an excellent company with great products and customer service. Our sales rep, David Mueller redesigned our system to make it more efficient while providing a greater range of protection. Highly recommended.
When I wanted an alarm system my builder recommended Alarm Engineering. From my initial inquiry to the installation and then activation everything went smoothly! Jodi was wonderful, always responded to my questions and was able to meet with me at my office and after work! Great company!
We decided we wanted an alarm system at our home. After speaking with another company and getting a quote, we called Jodi Garvin of Alarm Engineering. Jodi came out, spoke with us about our options. Right from the start, my wife commented to me, Jodi knows her stuff. Beside the windows and doors being monitored, we also got an infrared camera.The installation crew came, right on time. One fellow started doing the windows and doors, while the other mounted the key pad, and control center. When it came to placing the smoke detectors, George our tech made some very good suggestions. Bruce mounted the camera. Then both help walk us through setting up the system, and putting the apps on our phones.Jodi, Bruce, and George you did a good job, thank all of you, and Merry Christmas.
Awesome products! When my mom needed help the most, alarm engineering was there! Has saved my mom many times and provides me with security and comfort. Check out there wellness program; especially if you have older parents living independently!!!
From start to finish my experience with Alarm Engineering and Jodi their system specialist was top notch! Jodi stopped by during the install to make sure everything went smooth, dropped off our signs and showed us how to use the system. I highly recommend their services!
Working with Alarm Engineering, specifically David Mueller in the DE/MD division has been a pleasure. Their ability to offer our new home buyers much desired options as well as accountability, responsiveness, professionalism, and knowledge of the products they offer is superb. David has been flexible and helpful and dedicated to making sure that the customers he meets with are aware of all their options, and teaching them about the new technology that is available to them, without being overwhelming. Thumbs up to them and a big thank you for all they do.
Our neighbor was an Alarm Engineering customer and highly recommended the company and David Mueller, the sales rep.I found David very personable, professional and likable. I signed up and even expanded our system. A new customer and very satisfied.
Alarm Engineering has been consistently professional and totally reliable over the many years that weve done business together. We highly recommend this company to anyone needing security for their home or business. Their work ethic and quality is the best!
Working with Alarm Engineering has always been a pleasure. I run the IT department at a local manufacturing company and we recently switch out our door locks. It is SO much nicer having the control at your finger tips... Alarm Engineering is always looking forward using the best hardware/software platforms that are available. Our sales rep Jodi G followed our project through from beginning to end with great service and communication. We could not be more happy. Thank you Jodi & the rest of the team at Alarm Engineering.
Alarm Engineering has been a great company to work with during my 15 years in the IT field. Now that Im based in Dorchester county, Ive been working with Jodi Garvin. She has been an awesome resource for setting up sales consulting appointments and installation follow-ups. Their service department is also a great strength. Highly recommended!
Alarm Engineering just updated the fire & security systems in our 100+ year old building. No doubt a frustrating experience at times for the installers, yet every member of the Alarm Engineering team responded in a courteous and professional manner, while protecting the historical elements of our building. Installers arrived when scheduled and were willing to work around the varied schedules of our three tenant organizations. At the end of every work day, they cleaned & vacuumed. Seriously!I have worked with a lot of subcontractors & Alarm Engineering made it to my all-time favorite, top 3 in part because of Ron, Dan & Terry. They all take pride in the quality of their work & the satisfaction of their customer. That said, I should add, that I never encountered any member of the AE team acting in anything but a professional manner. I highly recommend this company-much so, I use them in my home as well.
I have been with Alarm Engineering for 17 years. I would not even think of using anyone else. Very professional and prompt to respond to any issue or question you may have. Locally owned is the only way to go.
Very happy with our new alarm system! Having a toddler...the chime system is a life saver. I live the comfort of knowing we are protected. David M and Bruce were awesome throughout the whole process. Thank you!
Our company had Alarm Engineering install our home and business security system earlier this year and we are so happy they were referred to us. Our old system was costing us about 3 times the amount and we were always treated poorly. David Muller was extremly professional and just a good person in general. I feel we made the right choice by switching to Alarm Engineering and highly recommend them!
My wife and I had our system installed about 2 years ago in early 2016. David Mueller was our sales consultant and he helped us get the exact system we needed. His customer service was amazing, just like everyone else we have dealt with at Alarm Engineering, he made sure we did not get get more than we need or not enough. I would and do recommend Alarm Engineering to everyone.
Excited to have our project started. The technician we worked with was very organized- loved that! Jodi Garvin is awesome and we would recommend her personally to all of our friends.
We have been with Alarm Engineering for 3+ years now, and my family has had an alarm with our business for as long as I can remember. David M. has always gone above and beyond to take care of us, and always delivers on anything we ask of him. Just had a new system installed today, and we are beyond thrilled with the results!
If you are in the Market for an Alarm Company call David Mueller from Alarm Engineering. We have used Alarm Engineering for years and David Mueller is the best Representative I have had the pleasure of working with. I highly recommend David Mueller for all your Alarm needs.
David Mueller was very responsive and easy to work with in obtaining proposals to update our access control systems for our various facilities of WBOC- TV located in Salisbury, Milton, Dover, and Cambridge. I look forward to working with Alarm Engineering to complete the installation in 2019. I would highly recommend that you contact David Mueller at Alarm Engineering for all your home/business security, fire alarm, and automation needs.
David Mueller is a terrific salesperson. He represents Alarm Engineering very well. David is helpful as he walks my family through the process of what we needed for security at home.
We use AE for security, fire, and cameras at our multiple locations on Delmarva. David Mueller has always been informative and responsive to our needs/requests. We have worked with him for years and look forward to many more. We’d highly recommend him and Alarm Engineering!
Great alarm system installed by great people thanks again
We have been working with Alarm Engineering since we built our house in 2015 and to say the least we are very pleased with all of their services. We are so thankful for their protection of our home and our family. Mr. David Mueller, you are a consummate professional and a true gentleman!!
Outstanding customer service, flexibility and responsiveness. A special thank you to David Mueller for his attention to detail and collaboration with our General Contractor to integrate the security system into the construction of our new home - Just outstanding support.
Our salesman David has been great to work with. He is prompt and offers advice in the best interest of his clients. He is the epitome of professionalism.
David Mueller’s an excellent salesman. He explained my options in detail, described the system, told me how the app works, and arranged install. Could not have done a better job.
I have used Alarm Engineering for 6 years now and at both of my homes. Not only do their rates beat the competitors but they have been incredibly helpful and easy to work with. I have called in twice to learn how to use some new features and to link my phone with the system and they have given A+ service at every turn.
Excellent service! David Muller is very professional, love working with him. Always a fantastic experience.
After a lot of research, it came down to a couple of alarm system companies. Alarm Engineering came highly recommended by many people on Facebook and Google. David Mueller and all of the other people at AE did a great job from scheduling a consult visit to verifying the system is running well after the install was complete. David did the personal visit to the residence to verify the correct system was going to be installed. Even after the visit, he was always willing to answer all my questions. The national alarm companies Im sure are fine, but AE goes above and beyond while staying competitively priced. Great job!
Lee and the staff at Alarm Engineering have been most helpful in our transition to Salisbury. We are thankful.
The people are all personable, friendly and helpful. We are very happy with the alarm system.
My Wife and I recently relocated to Millsboro, DEfrom Pennsylvania, we interviewed several AlarmCompanies, after meeting David Mueller we decidedto contract with Alarm Engineering. David designedan alarm package geared specifically to meet ourneeds, he delivered all that was promised and then some, installation was professional, and equally important, hes been available to help resolve anyand all issues. Over the years, weve worked witha number of alarm companies to protect our homeAlarm Engineering has been the best to date, we whole heartedly recommend David Mueller andAlarm.Engineering
We have worked with Dave Mueller for 9 years. He has always been there for us and have been very satisfied with his service. I have recommended him to several friends who have also felt the same.
Highly responsive. Excellent service. They actually care about the security needs of their customers. First class service here at the beach!!
Great home security company! I have been very pleased with my alarm system and the whole process! I would definitely recommend this company!
Lee Smith was very acknowledgeable in helping me to get the best system to meet my needs. The Tech that came, George, was very friendly and helped explain the system once installed.
I want to give a shout out to David Mueller for his great expertise in this field. My home was broken into and I called David on a Sunday. He came right over on his day off to go over the products and services that Alarm Engineering offered. He did not pressure me for the sale and was very thorough with explaining everything. During installation I had to leave and he took care to assure me that my two dogs had not escaped by texting me pictures of them throughout the day. He is all about taking care of his customers and delivers what he promises.
I love my alarm system for my business. Super easy for someone who isnt tech savy. Jodi was my representative and explained everything thoroughly. Highly recommend!
BVE Community and I would like to express our thanks and appreciation to Alarm Engineering and their outstanding staff for the installation of our system. I especially would like to thank David Mueller for helping to define and spec our community requirements. David was extremely helpful in ensuring our competitive quotes were in line with our needs. Davids guidance and integrity led our Board of directors to choose Alarm Engineering as the overall best value supplier. The system has performed flawlessly and our community is very pleased with Alarm Engineering.James FlynnPresident BVE
I’m really impressed with Alarm Engineering and their technical knowledge. David Mueller was very informative, responsive, and a pleasure to deal with. I’d highly recommend them.
Our company has had a burglar alarm system from Alarm Engineering for about 8 years and a fire alarm system for about 3 years. We decided it was time for an upgrade to a smart burglar alarm system. At the same time we added a building access system with exterior and interior cameras. Alarm Engineering had the solution for us and was able to install it with minimal disruption to our business, at a great price. We can now monitor our alarm, open doors, and view cameras remotely over the internet and on our phones with apps. Being local, Alarm Engineering is always there when we have questions or need any help. Were very pleased and continue to recommend Alarm Engineering.
Very pleased with Alarm Engineering! Their sales associate Jodi went above and beyond to guide us thru setting up our alarm system. She came to our home even before work to help us thru the process. Putting in our system was very professional and was done quickly. The service people answered all of our questions. We are so happy we decided to go with Alarm Engineering! We have recommended to all our friends.
Alarm Engineering did an excellent job in installing our new alarm system. The expertise and customer focus from David, Chris, George, Shawn and Josh is greatly appreciated.