We hired Impact Technology to put all our companies on one platform and set up a phone system that would work across our companies. It was rather complex with a lot of moving parts and they did it seamlessly. The whole team works together to bring the best experience to their clients. They are smart, responsive and professional. I have complete confidence in their ability to accomplish whatever technology needs we have. It was the best decision we could have made for our teams.
It has been a pleasure working with Matt at Impact Technology. Very customer service oriented and helpful throughout the entire project.
They are always so quick and responsive. They are a wonderful team to work with!
As a small business owner in todays fast past environment everything needs to run smoothly to keep up with demands. My IT needs have to work everyday without exception.Like every business my IT is one of the key components that I cant be without. Right up there with phones and electric. For years I had a mix of friends, employees and others try to keep up with my growing business. Not always with the best results. Having IMPACT as my IT partner has finally given me the peace of mind I was looking for. They are there for everything you need. Response is great. There techs are the best. A true partner to grow your business!!
IMPACT has been a tremendous help in getting me up and running at the Salisbury Area Chamber of Commerce. Working with a new company sometimes presents access challenges, but the team at IMPACT made the transition seamless. Matt was very quick to respond and was able to set up remote access within a very short period of time. Matt and the entire IMPACT team is extremely knowledgeable and professional, I highly recommend their services.
At my place of employment, we rely on technology to function in all aspects. Previously, we had been with a different IT company and it was a NIGHTMARE. IMPACT, however, has been a breath of fresh air!! I cannot say enough good things about this company. They are quick, friendly and efficient. Brian A., particularly has been a lifesaver many times in saving the day when our computers, printers, networks etc. give us problems. All the staff at IMPACT has been great! Again, I cannot say enough how quick and efficient they are in helping us with IT problems. Even helping those who are technology inclined! IMPACT makes it EASY!!
Very dedicated to helping getting our new computers up and running. Our programs are detailed oriented- and they went above and beyond in getting us set up with very little loss of work time. Very happy!
I was concerned when I learned we were going to another IT provider but transitioning from our previous IT provider to Impact went smoothly with no downtime for our business. When an issue occurs the problem is resolved quickly. I could not ask for a better team to work with especially Brian who goes out of his way to provide superior quality service.
Brian was exceptional installing our new computers. He is so friendly and it never bothered him to answer some of our silly questions. He did not leave until our computers were exactly how we wanted them set up.
We recently switched IT providers to IMPACT. Everything went smoothly thanks to our project managers and our service from the support desk has been great. They have already made so many improvements and relieved me of much work and worry. Thanks to the whole IMPACT team!
The Impact team goes above and beyond to get our tech issues resolved. Specifically, Matt has helped me resolve computer issues multiple times, including today! His patience and dedication to getting the errors at hand corrected is awesome, and ultimately gives me peace of mind. Thankful to have them as an extension of our work group, and would recommend them to anyone in need of tech support! Thanks guys!
Great place and great people to work with. Glad to have met most of their team and would recommend them to anyone in the Del-Mar-Va areas.
We are new customers of IMPACT and could not be happier with the service. If your problem can not be solved on the first go around, they continue to work on it and are in frequent contact to help resolve the issue as soon as possible to keep the work flow progressing forward. Not something we had with our previous IT company. Thank you for the great work everyone, especially Brian A who is frequently helping us resolve our issues!
Ive been using IMPACT technology for 2 years now, and I have nothing but great things to say about them. I started working at the Chamber of Commerce in Salisbury and from day one getting my laptop set up theyve been nothing but helpful and best of all FAST! Matt is usually my IT guy when I call and hes always extremely patient and very insightful when it comes to explaining what he is doing while he works, even if I call for something as silly as trying to connect my VPN network from home. Seth is another great employee there, he helped me and worked with my budget on getting an laptop for our intern and had great suggestions when my laptop was broken. All in all its a great company and provide impeccable service!
Thank you so much Matt for always stopping what your doing to help me out every single day!!! Your the best and have the most upbeat attitude when I call you :)THANK YOU SO MUCH AGAIN!!!
I always receive great service from these guys but especially Brian Alloway. He has helped me trouble shoot many times with a fast response and great customer service.
Huge THANK YOU to your entire team. Especially Brian, who made sure my workstation was up and running. Great work!
Matt at Impact is amazing!!!! He truly cares and knows what he is doing. When I call in with an issue or question, he is always there to assist and I never have to wait for long before he has taken care of everything. You ROCK!!!!! Thanks Matt and Thanks Impact!
Great IT company! Been a customer over 2 years, always a fast response and great customer service! Brian is a great tech!
IMPACT has been a great help and breath of fresh air after our previous IT company. Brian A. has been super helpful, knows are system and always provides great customer service.
Brian was great! Knowledgeable and even brought a vacuum to clean up his mess!!! It has always amazed me when techs come and leave their mess from drilling in the wall or even the plastic bag parts were in but not Brian!!
Impact has always been very responsive and detailed in resolving any of our IT issues. Highly recommend them for any of your IT needs.
Brian Alloway was super friendly and extremely helpful assisting us with the projects we have going on in the office. Thanks again! :)
I had an issue today that Matt was amazingly helpful in resolving. I appreciate his time and patience so much. Thanks Matt!
Andrew did an outstanding job figuring out my email / computer problem. He was able to trouble shoot the problem and provide an effective solution in a quick / efficient manner. Thank you!
Impact is very prompt in responding, provides suggestions for improved security and functionality and their staff is always friendly!
Ive worked with Matt on some extended tickets that have required quite a bit of coordination and communication. Would absolutely work with them again.
Impact has provided excellent IT service for us for many year and Matt helped solve many issues.
We use Impact for our office IT. Great group of people to work with! Highly recommend!
Always receive fast, reliable service for any and all issues encountered.
Brian does a great job setting our office up. :)
We have been working with these guys for years and they handle all of our IT services. Highly recommended.
Thanks again for your hard work.
Cant speak highly enough about the team at Impact!
Impact is the Best!