I love the professional and the knowledgeable answers. Micale was great help. Was able to help me with any questions I had. Very pleasant employee. Greeted me with a smile and great hospitality. Will be returning for that great service. Thank you.
ACE Cash Express is a great check cashing facility and best recommended in this area. Ms. Tilecia has always been friendly and in good spirits and responded very professionally and nicely when answering any questions I had. Im so happy to see her back. She has always made me feel welcomed every time I come in the store. I definitely recommend others to stop by ACE Cash Express for their related needs.
Tilecia is amazing at her job. My girlfriend goes to this place to cash her check. She pointed out that she wasnt in the system and set her up with an account in minutes. Even making the check accessible the same day. Thank you very much.
I love going to Ace Cash Express when I have to. Always great Customer service. When I meant Tilecia she was very down to earth just genuine! Your day truly goes a long way when asked how’s your day going!
Tilecia is amazing here. She saw that I wasnt established within the servers and set me up an account. Even allowing me to get my check accessible the same day.
I go here weekly Mrs. Shelia is absolutely amazing. She has been very good to me in my time using this service. Always ask how my week was you can tell she is genuine in her kindness its not a show to get good reviews.
SHES BACK! SHES BACK! SHES BACK! I just love this woman! I own multiple business but I handle my personal checking with ace because Tilecia convinced me to set up an account! I came in to cash a private check and walked out apart of the Ace Cash Express Family. I will be back not only was there tremendous customer service but, she was extremely and over the top helpful. Tilecia gave me my options and I was able to make the decision on my own! Happy to be a CUSTOMER!
I’ve been paying my utilities bills with Ace for the past 4 years and I can say the service is always great, also it’s great to see Tilecia back she’s one of the best.
Ms. Sheila was the best! She was not only knowledgeable, she was caring. Told me all the benefits of getting one of their cards and why is was a great option. Fast service and respectful people. I will be back again!
I’ve been banking with Ace for a while with my Flare Account, it was really nice to see Ms Tilecia when I walked in today she always greet everyone with a warm smile when we walk in. She was the one that opened my account a few years ago. I’ve recommended my friends and family to go see her for their banking needs and they did so.
Customer Service is great! Mrs.Telicia was very kind and helpful and the atmosphere here is very friendly and welcoming!
Ms.Sheila is the absolute nicest and most professional worker for the north Salisbury branch. Shes VERY attentiv to each individual customer and isnt annoyed with questions and concerns! Shes always dressed to the t and ALWAYS has a smile on her face! THANK YOU MS.SHEILA!!! ❤️❤️❤️❤️❤️
Had a awesome experience if it wasn’t for ms lish to make sure the visit went well
I honestly only go to this checking cashing place for Ms. Sheila! The best of the best! Best customer service skills, never rushes. Always ask if I need anything else! I love her service! Thank you and for all you do!
Awesome place to do business. Highly recommended.
Tilecias professionalism was extraordinary would recommend anyone to bank with Ace Cash Express.
I would like to say Tilecia has very great customer service I enjoyed her assisting me while cashing my check she has a wonderful sense of humor! you all need more like her on the team!
Tilecia talked me through teach step with out the transaction. Very nice and helpful.
Shelia is very professional, great customer service and she know her job! I was very well pleased with her, she smiled and that means alot. Please let her know she is an outstanding employee!
I went in for a simple deposit and came out with a 2nd account and didnt have to pay a thing...Thanks to Tilecia for making the transaction smooth and easy as possible. I was in and out within 10 mins, now thats what I like.
Ace is the best place in the world to bank with because they can be trusted and respected and reliable for all your business and banking purposes
Tilecia is always in a great mood, awesome customer service
Mrs. shelia is very friendly. Explains the different services that Ace has to offer
Great customer service! Just paid $21 to cash my check but other than that, great service 👌🏽
Micale shes was so wonderful and amazing go see her shes great
Ms. Sheila was the nicest person, she was very pleasant to work with . Service was fast and she even offered other services and provided me with additional benefits.
She was amazing!!!! Very helpful when I was in a bind great place will return 🖤
Great SERVICE ❗️ Highly recommended 📈
THIS PLACE IS WONDERFUL. IF YOU DONT HAVE AN BANK ACCOUNT OR YOU ARE NOT ABLE TO OBTAIN AN I.D AND YOU NEED TO CASH A CHECK, THIS IS THE PLACE TO GO. All you need to do is create an account with them as long as you have a social security number and they take your picture. They dont require I.D. They take your social. I got help from a lady, i think her name was ashley or sheila. I cant really remembe but she was really really nice.
Making me feel welcome like a (NEW home)
Ms. Sheila was perfect, helped me with whatever I needed! She’s the best 💯
Shelia is always very respectful and professional everytime I come in for services.Been a pleasant experience for years😊
I just wanna say the lady Micale was very polite, and respectful, I will be returning especially when she’s working!
I absolutely love this place!! Miss Sheila is amazing, she goes above and beyond to make sure you leave satisfied. I was having a difficult time depositing my check into my green dot account, so I thought I would come to Ace to cash it instead and then deposit it. WELL I left Ace that day no longer banking with green dot!! Miss Sheila opened me a account, got my check cashed and deposited within minutes!! Fastest and most accurate service I have ever had with a bank. Miss Sheila is an amazing customer service representative, holding a conversation with a customer while getting work done quickly and accurately is not something everyone can do, she always leaves me with a smile on my face and that’s what customer service is about!! will definitely be recommending people to use your services.
Staff is great however I cant seem to get my unemployment to do direct deposit cuz it says the routing number u gave me is incorrect
Ms. Shelia is ALWAYS so pleasant and provides the best customer service!!
Tilecia Cannon - Very professional helped me get a debit card set up didn’t take long answered all my questions
Sheila always has the most positive attitude and always goes above and beyond to help me get things in order 🙌🏾🙌🏾
I walked in to cash a check. Mrs. Shirley was very professional and over all her customer service was exceptional !! she even helped me open up a debit card account. I will definitely be coming here.
Ace Cash Express is very good to me i like everything when i go get my bills paid money orders I owe that to Shelia Kirkland7S
Good customer service and very professional
Sheila in Salisbury was amazing and very respectful she was very helpful.
Tilecia was very helpful and nice !!!
Ms.Lish was the shine of my day
The teller was awesome and professional
I love the app its tells me how much money was deposit and how much is left after using my card and it let know when my money going to be deposited
Sheila, was awesome!!! She made my transaction as wonderful and easy as it can be. I’m totally thankful for her and ace cash express they help me to cash my check when I thought there was no hope!! I would highly recommend them for all your money needs😎
Gets the job done fast. They go out your way to get what you need and they’re so nice about it. I’m proud that I can trust them with my money transaction. - DS
Sheila on n. Salisbury location is great every time
Sheila is amazing... And beautiful 🤩
Very fast and the lady is respectful and kind.
Staff was very friendly and helpful!!!
I love going to this place. Mrs. Sheila is the best! I am always welcomed with a warm smile. The customer service that I receive is remarkable because if either one of us is having a bad day, we tend to atleast bring a smile to each other faces even if its for a split second. You would be surprised at how long that split second truly seems because its at the right timing. Its hard to go places now a days and not be rushed in and rushed out. She is a true inspiration to me because I had conversation that I didnt feel like talking to others due to bias opens do to personal matters and she will hand it to me real. And for that her service is for ever appreciated and thank you MrsSheila. Its times u helped me and never prolly knew it. She has a genuine ❤️.
Sad thing is up until today I always had a good experience. But today my husband went in there to cash his stimulus check and was treated horribly. He was told he was ignorant because the marking call he got last week to let him know we could cash our stimulus checks with them was only for last week when they called. And it no longer applied to this week or any following weeks. She complained about barely having enough money to cash the check. Now I doubt very seriously your marketing callings were only for the week in which you called. Knowing that people get these checks at different times I would imagine its good at least for a few weeks if not months. We use to come in all the time and I would recommend your business to my friends and family but if this is how you are allowing your employees to treat your customers we are going to have to find a new place to conduct our business. This was truly unacceptable and I hope this gets cleared up!
Me.shielia was a great help this morning with cashing my check !!!!!!
Sheilas help was very kind an she even reminded me to not forget my money
Great services
Different Citys
Sheila is wonderful! She was very helpful and friendly! She helped me cash a check after a very stressful bank ordeal and then also helped me set up a Flare account!
The customer service at this place is wonderful👍
The service was excellent. Ms Shiela talk you through everything. She explained everything and I understood what she told me.
Very nice
They explain everything right down to the last sentence. They make sure you understand everything before they get you to sign anything.
Sheila was very professional.
Friendly, conening, good attitude.
I am a small business owner that has to get money orders and send packages often. I had opted out of going to Ace originally due to an unpleasant experience I had with Shelia. However when I went in the other day to simply get a money order, I walked out knowing exactly how ACE can help organize my business operations! Tilecia not only showed genuine interest in my business, but interest in helping me organize my funds to get employees and vendors paid immediately! I will be coming back because of HER customer service! #supportingsmallbusinesses
They are always friendly and helpful
Not a bad place just a little high cashing checks
This was not my first visit to Ace. Each time that I have gone into Ace. I have been met with nothing but helpfulness and kindness.
I am excited to cash my check every time I see Tilecia in the window! As I am greeted she addresses me with a friendly smile and bright demeanor. I feel welcomed and educated about all ace account features. I now only pay my bills and get money orders because it’s cheaper now that I have an account. When Tilecia is there she handles her business and I never wait more than 10 mins if there is a line! Awesome experience!
Its a friendly environment & the service is fast. Not a long wait in line.
EXTREMELY RUDE AND CONDISENDING
The customer service is very excellent... Very polite with customers in Salisbury, Maryland... I recommend several people to join.
It was expensive to cash my check but I received excellent customer service, the lady was very helpful and courteous
Because is the best place to get check cash in the world
The young ladies that help me was awesome!!! Very pleasant and very patient... i will be back
Lots of uninformed and rude people. Never going to be using them. I got nothing but wrong info and people hanging up on me. Go to United Check Cashing right down the road.
Telicia is the best always friendly and helpful.
Sheila was simply amazing with explaining everything and genuinely took the time to help me.
I love ace ive had a netspend card for 15 years ive never had any issues and now i can even overdraft with my flare account in casecof an emergency i dont even have a bank account strickly meta bank lol
Sheila is the most disrespectful, inappropriate, unprofessional, and patronizing employee I have encountered in years. She has no manners, no knowledge of customer service, no knowledge of bank and business requirements, and no qualification to operate a business. I called to verify a check for one of my employees, and she hung up on my employee two times and on me once. She called the individual (adult) a petty child and hung up on her, repeatedly lying about telephone verification and refusing to assist her. This business will not be able to sustain operations by retaining an employee like Sheila. The reviews on here cannot be closer to the truth: Sheila is not the type of employee any business would want to have: rude, unprofessional, and discriminatory.
Great atmosphere friendly people
The associate was so nice and courteous and helpful.
Shelia is awesome everytime i go in there she goves me the best customer service
Sheila is a great employee and very helpful when i was in there
Sheila was awful. Didnt want to help me at all. Seemed like she was more concerned when she was getting off. Kept rolling her eyes at me and cutting me off. This was my first time ever getting a check cashed and she was no help and extremely rude.
Manager unpleasant rude unprofessional sad that she thinks that everyone is getto like her line was long because she was gossiping with her hood friends about all the peoples in the hood wants she finish talking after dam 20mins I told her not everyone that comes here do not have time to listen to other peoples problems you are not here for that she whetall wild and tolde get the hell out not to be telling how to conduct business me as a professional manager that I am told her she is not peoples person and she should be working in a section 8 building were she belongs you the company need to put a dog collard on that biach I work hard for my money I go to your business and cash my check and all you get is a dog barking at the gate nice
Sheila can come over and get this work . Yup . Thats all ima say
Manager Sheila is extremely rude and unpleasant. She talks down to customers, has poor manners its suprising she even made it to mngmt
If I could give -1 I would. The most rude, disrespectful woman (Shiela). She got rude with the bank rep and HUNG UP ON HIM. She I am not doing this. I seriously think Im the wrong color. DONT GO THERE
Friendly service, ease of transactions
Good customer service
They never answer their phone during business hours! Sucks!
Fast and easy
Extremely satisfied