From my first phone call to Ty at Kelly’s, I felt at ease with them repairing my truck. I was always greeted with professionalism when I would call there to ask questions before and during the repair.The work done to my truck is absolutely beautiful! Ty explained the work that was done and the warranties that apply to their work and the parts used. He also reminded me that I was welcome to call with any questions I may have.You will be well taken care of when you choose Kelly’s Collision.

Terrific service! Had the front end of my Pontiac Vibe painted - matched it beautifully to the rest of the vehicle. Looks like a brand, new car. I am thrilled.

Best body shop on the lower Eastern shore. They go out of the way to do a good job for you.

Great small business the owner was very courteous and explained everything that was going to be needed for the repairs.

I have used this company twice and have been completely satisfied both times! Professional, friendly and great communication. Plus the work performed was top of the line!

!!! HIGHLY RECOMMENDED !!!I can’t tell you guys how pleased I am with the guys at Kelly’s. I dropped my Hyundai Sonata off with Ty & they worked magic!!!Not only did they repair my car back to its glory they went the extra mile with a CHROME GRILLE & LED headlights. The day I went to get my car Ty called and stated that my car insurance company was gonna “stiff” me.Needless to say i’m grateful that he caught it, it pays to pay attention! 1200+deductible... NO WAY!Thanks again .

Ive used Kellys twice now in the past year and both times they went above and beyond with their customer service and repair work. Both John and Ty were professional and kind to me! As a woman it can be intimidating going to an auto body shop but I never felt uncomfortable or out of the loop when dealing with Kellys. It is refreshing to have such a good experience while dealing with something as unpleasant at a damaged vehicle out of commission!! I cannot thank the guys at Kellys enough!

Fast friendly service

Never go there! Here is why:Took the car there to get it repaired after I hit a dear. They repaired the car, but there were issues with the car. Car was making a loud sound when you’re turning. Took the car back to them to take a look at it, but what made me mad the most is the denial response that I kept getting from them. This is not us and this sounds more like a transmission issue they said. I took the car to the dealership that day and the firs thing they asked me after they fixed the problem was if I have recently gotten any work done to the car. They found 2 LOOSE BOLTS ON THE SUB FRAME. Another thing that was messed up by them is the inside door handle. It was broken and they failed to replace it or let us know about it. Took the car back to them with the invoice from the dealer to get my money back. I was told they have to contact the manager cause he is the only one that can sign the check. Stayed in touch with them every now and then, but 2 months later still I didn’t recieve anything. Went back and asked about it and all they seemed to care about was my initial one star I gave them and what they can do for me to take my review down. I was told to call bk this past Monday in which I did call. I was to the manager is not there. Drove there myself and told them to no worry about the money and that I don’t need it. DO NOT GO THERE!!

I highly recommend this body shop. Hands-down the customer service is better than caliber collision . The work that was done to my car was done at a good price. Quality work was excellent and unlike Caliber collision no matter if it’s through insurance or you’re paying out-of-pocket they will work on your carAnd throughout the whole process the manager will call you and tell you what’s going on and if there’s any other parts that needs to be replaced or fixed

Weve been to Kellys twice now, both times were wonderful experiences. Where repaired, the car looks brand new! The staff is easy to work with and along with quality work, they are also fast- which means fewer car rental charges! We would highly recommend them. The only downside is that they close for lunch, and if thats the ONLY downside to a business, Id say that they are doing an amazing job (which they are)! Thank you!

I HIGHLY RECOMMEND KELLY’S COLLISION REPAIR SERVICES!Kelly’s collision gets five stars across the board from the cordial greetings and consultation from John to the fair price (without asking me who my insurance co. is so they can contact them, like anther collision place did), to the superb workmanship by the shop personal, to the concise time and fulfillment of have the job completed. I’ll be back for all my future needs.

Very nice staff, fast service, and always keeping you up to date of what is going on with what theyre doing to your car.

Great staff! Very professional! Had my car looking brand new! They get the job done very fast! Theyre awesome! I definitely recommend them to everyone!

This is the second time we have taken our SUV to Kelly’s and each time they have been fabulous! The staff is friendly, the work is top notch and the turn around time is great. They have repaired our back bumper and repainted the hood. We would absolutely recommend them!

I highly recommend Kellys Collision to anyone who needs work done. They were incredibly nice and professional and gave me a great deal on the work that was done. I really cant speak any more highly of them! They took care of everything with the insurance company and rental vehicle and I didnt have anything to worry about. It was truly a breathe of fresh air after dealing with the insurance companies after I was rear ended. They did an excellent job and also give you a lifetime warranty on any work that they do which tells you how confident they are in their work. They did everything they could to save me money on repairs as well. I highly recommend them to anyone in the area that needs work done

They did a great job on my Rav 4 excellent service and timing getting it done . I would refer them to anyone need work done .

After receiving a repair quote from another body shop that appeared excessive I went to Kelly’s Collision for a competitive quote. Their estimate used fewer parts, less labor hours, and lower labor rate with the total cost being less than half the competitor’s and the workmanship was excellent. I definitely recommend going to Kelly’s for your auto body repair and, if you have already gone elsewhere, then go to them for their estimate.

Glad I found Kellys Collision in Salisbury, MD. Have used them twice for mechanical work on my car and being a student at the University their location is ideal. I highly recommend their services to any potential customers. They are very reliable and straightforward with great prices.

I got introduced to Kellys Collision when my rear bumper on an 05 civic was damaged while my car was being towed on the 22nd of December . The tow truck driver was very apologetic about the incident and assured me that my car would be taken care of. I brought my car to Kellys Collision on the morning of 23rd December since the tow truck is associated with the shop next door. Im not a 100% sure since its been a while but I do remember they had my car repaired and like new within one or two days. They even gave me a ride back to my place when I dropped the car off.I also returned to this place in late January so the owner could have a quick look at the body of a 99 civic for me. He didnt rush the checkup even though he did it for free. He pointed out all the areas where it had previously been repaired and reassured me that the cars body was fine (which is true since I have had no alignment problems to this day and the car passed inspections 100%).The biggest reason why I like this place so much is that they treated me like a friend instead of just a customer. They gave me real advice on an issue I had with my car since I realized too late that I bought it from a shady dealer. This was my first car and it was reassuring to know that I could trust them and they did truly help me out.Even a month and a half after our last interaction they called me one day just to check up on how my car situation was going with the dealer. Its great to know that there are still shops out there that care about the well being of their customers.Thanks Kellys CollisionI know this review is long overdue but I just got distracted with my busy life and when I remembered the shop I couldnt go a minute without posting a review about it.

Good work

Kellys Collision is the place to go. They quoted me a price half of what I was quoted from other body shops in the area, and the work they did was great and fast. They dont try to nickel and dime you like other places. During my estimate, I was told exactly what they were going to do, and felt completely comfortable leaving my truck in their hands. They even took care of another small cosmetic problem for me, for free. Its hard to find that kind of courtesy, especially when youre a girl needing a service in the car world. I wont hesitate to go back for anything else in the future.

This is the first time Ive been to Kellys and the are honestly the best automotive repair shop ive been too. They are very professional and offered a reasonable price for doing minor scratch repair to the front bumper of my F150. Do yourself a favor and go to Kellys if you want to get the job done right and at a reasonable price.

Ty manager here is so arrogant he told me to go somewhere else to get my fleet trucks hood repaired and I did. I went to Caliber Collision on Snow Hill you should go there too. The folks at Caliber were fast friendly and way cheaper than kellys estimate. I went to kellys 6 months ago for a free estimate Ty told me my truck hood would cost way too much estimate was too high. He said if I didnt like it to go elsewhere and I am so glad I did. Thanks ty the way you treat people helps us all go get real customer service from people who appreciate our business.

Always good work. Reliable

I took my car here when I was in an accident and have never felt better with the experience I had, even as a women in my mid 20s who unfortunately knows little about car repairs. They were patient and did not speak down to me and walked me through the whole process. They scheduled me right away, had very fair pricing, and did a great job. I highly, highly recommend them!

Do Not take your truck or car here they are not like they used to be. My Pop Pop took his truck to Kellys & the mgr guy Ty promised it would be done in 1 week they had it more than a month and he had to go back 3 times still not right. Was $800 over the estimate.

My go to body and paint shop. Reasonable prices and friendly employees.

I highly recommend using them. Very professional staff and made the process very smooth!

One of the better collision companies in the Salisbury area. As compared to SUB-Caliber collision. NO COMPARISON!

Very happy with the service I received here to replace a destroyed driver side mirror on my older sedan. Friendly, fast and way less money than I was expecting to pay based on what other shops told me.

These guys are amazing! I had to get body work done because rent a center dropped a couch on it. I had a horrible experience with caliber collision so I googled auto body shops with high ratings and I came upon Kellys. They lived up to their ratings and some!! Ty is an amazing guy as is Victor. Very polite and made sure that all of my needs were met. He guaranteed the work. After I got my car back he fixed a situation immediatly with a part that never came in and the bumper came unclipped a little bit. When I brought the car back, he had it fixed so quickly I didnt even have time to blink. They are great people and very honest! I will NEVER go to any other auto body shop ever again!

I took my Audi everywhere and everyone was trying to really give me high prices ty gave me a very good price..and the service and work is amazing..audi are difficult to work with they are doing everything the right way and not just making things look good..I would send my family or friends...ask for ty Kellys Collision

They repaired my rocker panel on my 2000 monte carlo and made it look brand new! Highly recommend! Also have very good and competitive pricing!

Did a good job on rust repair & painting. Adressed all our concerns.

Great place. Very respectful, gets back to you right away, always answers the phones, honest, and understanding.

Amazing customer service from representative “Ty” really came through last minute for us as busy as they are!! Will not take my business anywhere else!

Great place to take your car when you need a repair! !!!!

The best!