user
Grease Monkey
1603 W Innes St, Salisbury, NC 28144, United States
Appearance
Grease Monkey

Comments
De
Review №1

My go to place for oil change and basic services. I like the fact they use Mobile 1 full synthetic oil for their synthetic line. Always great service and fast. Good coffee too. Thanks guys!

J
Review №2

Ive been taking my 08 Grand Prix here for close to 2 years now. I drive around a lot so I get the oil changed about every 2-3 months. Super friendly staff. Ive had them do other PM, which theyll let you know when due. They take care of your car. Trust. If they cant, Randy Hall it is. Another great guy.

Sh
Review №3

Went for an oil change. They had my car for all of about 7 minutes. Then called me to tell me they couldn’t take the skid plate off due to the bolts being rusted. I was suspicious. (Usually I work on my car but I am in a time crunch). Went home to inspect what they had told me. To find that all of my skid plate bolts were coming off with ease. (I had no issues.) Called back to ask a couple questions. And see about bringing my car back to them now that the skid plate is off for the oil change. After I told them who I was, their tone changed and customer service dropped. I understand that sometimes procedures are gone through and sometimes a car is not able to be worked on. But the customer service I received was less then satisfactory from all but one employee. Especially after I had left.

Mi
Review №4

Fast and friendly. Competitively priced. I went early so there was no wait. Fifteen minutes later I was on my way.

Ma
Review №5

Got an oil change. All the workers were very nice and it only took around 5 mins. Definitely recommend this place

Sa
Review №6

Wonderful and professional staff! They are very knowledgeable and they explain everything well. Highly recommend!

Ch
Review №7

Really nice people that work there, extremely efficient, get right on the issue within just a few minutes, I was kinda iffy at first but theyve changed my oil and inspected my vehicle now and will use them again Im sure.

Ka
Review №8

The guy that worked on my car was very informational and let me know what he recommend for my car to run smooth. They worked quick and I was out of there in no time.

Sh
Review №9

They done my wifes Mustang the other day...Im definitely pleased with their service.

BH
Review №10

Well I got there in record time, had a great experience kind staff and employees. I highly recommend going here for all your car services. Its fast, and they have great prices.

St
Review №11

Very quick service and no High pressure sales push. Even told me tire did not need rotating at this time to save me money. Great job Thank you.

Br
Review №12

Super fast service! Oil change in 10 mins!

Ne
Review №13

The staff is friendly and upfront with all services and needs for your vehicle. Its a great place to get an oil change done quickly.

Mi
Review №14

Had my oil changed, steering fluid flushed and refreshed. Always a friendly greeting, quick in and out and a reasonable cost. Keep it up, Grease Monkey!

Ha
Review №15

Very friendly and super fast.

Do
Review №16

Great service as ALWAYS!

Ca
Review №17

Very good place to get your oil changed the very friendly nice Quick Service ect.

To
Review №18

The state inspection software malfunctioned. They went to a lot of trouble to get the states problem corrected and save me a trip to the license plate office.

st
Review №19

Y’all they don’t wear their masks properly. some workers didn’t even have a mask on. if you are at high risk i would not come here to get your car repaired.

Jo
Review №20

Quick and polite team of people. I would recommend :)

Ma
Review №21

Quick and efficient service. Great staff.

Ka
Review №22

Great place and great people

Di
Review №23

December 2nd I went to this establishment for an oil change. Serivce tech did not go over work done to my car nor warned me of any issues going on with my car. My car 20days later is dry of oil. Oil pan soaked with oil! I am a single mother who HAS to travel for work. MY CAR COULD OF BLEW UP ON ME AND MY CHILD ON CHRISTMAS !!!!!! POOR POOR SERVICE! I WILL BE IN TOUCH VERY VERY SOON ! ***NC state law Article 15B ! *** for all my mothers out there who trust service shops keep this look it up! This will protect your family and car in the future !!

Ke
Review №24

Grease Monkey is our absolute favorite place to get services for the past 2 years.They are so friendly, upfront & understanding. They will show you what needs to be done & if you cant afford it that day they understand. They are not pushy. They are super fast & professional. Couldnt imagine taking our vehicles any other location.

Ti
Review №25

Great customer service

Tw
Review №26

I have always had a great experience. They are up front and honest with you. Very pleasant atmosphere. I had an inspection and oil change and was done within 30 min. GREAT JOB! Keep up the good work.

Su
Review №27

Fast and excellent service

Ro
Review №28

Honest and professional! Hard to find that these days!! I’ll definitely be back!

Ma
Review №29

First experience with this place and I will definitely be back. Guys are very friendly and knowledgeable. Went in for a synthetic oil change. In and out in 15-20 min. No pushy service tactics. Recommended for sure.

La
Review №30

Knowledgeable people

Gr
Review №31

Those guys are always happy an polite every time I go there always will to go out of there way to help u

Me
Review №32

Can you say fast? This crew is always so friendly and give exceptional service

An
Review №33

The guys are nice and they get you in & out.

Ni
Review №34

I went to Grease Monkey this week for an oil change, I had been there once in the past years ago. I took my vehicle here and was just blown away by the amazing customer service that I got to experience. They were so nice and so friendly. It is a rare experience to have this level of customer service anymore. They make appropriate recommendations and did a great job with my service work. Service was reasonable on time and again so NICE and PROFESSIONAL. a

D
Review №35

I got an oil change here. It was fast and affordable. They printed out other things I needed. There was no pressure. I would go back again. The customer service was good.

Ro
Review №36

I only got an inspection. They were very friendly and courteous. And they vacuumed out the interior of my truck.

Tr
Review №37

Speedy service! Needed my car inspected during my lunch break, and was in and out in 15 mins. Staff was super helpful and courteous!

To
Review №38

A great place to get your car service and great staff also

Di
Review №39

Always have great service and the employees are just as wonderful!! I actually have some family members going there now.

sh
Review №40

These guys are excellent; its impressive how quickly and efficiently they take care of business. I stopped to get an inspection and oil change, and I barely had time to finish my donut before they were done.Important note: Grease monkey is located next to Krispy Kreme, so theres another reason to stop by.

Ch
Review №41

Always quick and friendly!

Hu
Review №42

I’ve always been a fan of quality over quantity and you definitely get great service here. I will definitely be back, not only was the customer service over the top they also honor our great veterans with a 20% discount! I am very pleased with how quick and friendly the service was too!

Ru
Review №43

Staff, and person in charge goes above and beyond! Friendly, courteous! Wasnt feeling well, they made sure I was taken care of...

Th
Review №44

We bring 4 cars here for oil changes. The customer service is AMAZING. Whenever I have a question about a car issue, I generally call or go to them for advice because they have been trustworthy for the last 4 years.

Br
Review №45

Stand behind there service

C.
Review №46

Great overall service. Outstanding staff

Ed
Review №47

I went in for state inspection. I inspected my vehicle before leaving my home to make sure it would pass. The windshield wipers were both intact, as I used them the previous evening on an interstate trip and then again prior to leaving my home that morning to get the inspection.Once there, I was informed that the vehicle would fail if I didnt have the passenger side wiper blade replaced. They then started listing prices of the wiper blade replacements they had available for sale. I declined and paid the partial inspection fee and had my car returned. I inspected the wiper blade before I left their parking lot and found that the rubber wiper blade was now ripped 3 inches and hanging off the wiper frame. I ran the wiper blades and they now made a very loud slapping noise as they wiped the windshield. Obviously this was not the condition it was in prior to having the car inspected by this shop. I bought a replacement wiper from another store to replace the damaged one and returned to Grease Monkey to finish the state inspection. I managed to keep my clam throughout the series of events.In short, I do not trust this shop. I will not waste time and money on another visit.

Br
Review №48

Great service. Got me in and out really quick. Really friendly staff and you can tell they work hard.

Ra
Review №49

I always get fast friendly service without the high pressure up sales I used to experience at other oil change shops. I have been using Grease Monkey exclusively for all my vehicles for a decade now and have no plans to ever go back. I have never had a complaint about anything here. Give them a try. You will not want to go anywhere else.

Jo
Review №50

Fastest oil change in my life!

Me
Review №51

Wonderful service from the managers and staff. They are blessed beyond measure, they showed love to me.

Br
Review №52

Amazing and fast service. Family friendly and everyone has amazing customer service.

De
Review №53

Customer service oriented and fast! Cant go wrong and prices were great

Pa
Review №54

For one, they were quite friendly, which is rare. They are very fast as well. Of course, you may have to wait on people in line for a change, but I was very surprised at how fast they are. Finally...unlike a lot of oil change places, they did not try to sell me stuff I did not need. Cant ask for much more when getting an oil change. Ill go out of my way from now on to get my services done here.

ma
Review №55

Fast and friendly service..Nice sitting area to have a coffee and watch TV while waiting.

Ri
Review №56

Went to this location on Saturday March 3, 2018 ! To get a oil change and inspection! Was told my truck would not pass inspection due to my brakes ! I informed them that the brakes were new. I left and went to Precision tune got my oil changed and inspection. I would highly not recommend doing business. with these monkey,s

Do
Review №57

Started come here 2 yrs ago never been disappointed

It
Review №58

Love these guys here honestly & friendly!

Ke
Review №59

Quick, affordable service the first visit. Just went for the second time and while the service is fast the price is ridiculous. I paid $41.73 for the cheapest oil there and a window cleaning and vacuuming, even though I didnt ask for anything but an oil change. Will not be back.

So
Review №60

Fantastic and courteous service. Today was my first time getting an oil change from them and it was exactly what I needed. Im also very glad that they let you bring your own oil and filters. I personally like to make sure I get the high mileage oil and etc. Other places such as firestone wont let you bring your own stuff because its against policy.

An
Review №61

A1 service!

Ti
Review №62

Very nice people

St
Review №63

Timely. Friendly crew. Manager is great and very friendly

Mi
Review №64

Went to Grease Monkey for a quick oill change and had a slight problem at first. The team got together and came down to the bottom of the problem and got me out in a breeze. The crew means true business and care for their customers

Ra
Review №65

Friendly, quick, and the guys do a very good job!

Jo
Review №66

Quick, no hassle service, friendly staff, professional service. Highly recommend!

Ri
Review №67

Always great service and professional.

K
Review №68

My family was traveling from Va to Ga last year & our car broke down on the side of the highway in the midlle of the night leaking oil. We managed to sputter into Grease Monkey after spending a stressful few hours in a hotel (which was not a part of the budget). Still 4 hours away from our destination and now worried about the cost of an inevitable repair we reluctantly sat in wait. After 20min the manager pulled my finance aside with the news that the mechanic who completed our oil change damaged the oil pan. He assured us his team would provide us with a temporary fix that would safely get us to Ga. 30min later this team of angels was finished and when my fiance pulled out his wallet to dip further into our trip funds to pay for the fix, the manager smiled and gave us a blessing well never forget. He said not to worry about the cost, instructing my finance to Get his family safely to Ga. I will never forget this act of kindness & am truly grateful for the amazing team @ Grease Monkey! Thank you guys!!

Ge
Review №69

Quick and friendly service

Ti
Review №70

Dustin is very knowledgeable and personable!Great place!

Wi
Review №71

Good

Gi
Review №72

Fast service good prices.

Ka
Review №73

My husband took in his car to have inspected. They did a partial bc he had to have something corrected and come back. They charged the partial.price, which is standard. When he went back, however, they charged him the fulll price. Im assuming because he is Latino. I called down there and told them this was illegal, and he hemmed and hawed and then finally said he could.come back for a refund. Very rude and nasty and supposedly the owner.

T
Review №74

Always get great service here.

Ma
Review №75

Honest shop that stands behind the work they do.

Ge
Review №76

Great service. Fast and easy.I have had oil changes and state inspection done here.

He
Review №77

Been using them for years. No interest in switching.

ta
Review №78

Terrible service disrespectful old men who forgot to put all the bolts to my panel and now my panel is completely cracked and dragging. DO NOT WASTE YOUR MONEY AT GREASE MONKEY!!!!

Le
Review №79

Love going here. Speedy honest service...with a smile

Ma
Review №80

Good service. Quick in & out

Ro
Review №81

Fast and friendly service. Had 2 cars servce in under an hour

La
Review №82

GREAT FAST service 💪

Ti
Review №83

Friendly staff, time efficient, good prices.

Na
Review №84

Very nice and helpful

Ch
Review №85

Fast service

Th
Review №86

You will be glad you trusted these folks to look after your car service.

Jo
Review №87

Have been taking my vehicles there for some time now. Always great service!

An
Review №88

Amazing service Everytime! Friendly staff

Ch
Review №89

Great place to go for fast and friendly service

Za
Review №90

Always a good experience when I go

Ro
Review №91

More like ass monkey garage. Dumb kids that dont know anything but that the computer tells them they broke my break line and tried to get me to pay to fix it.

Ja
Review №92

Great prices and service

Te
Review №93

Great

Be
Review №94

Fast efficient very nice people

ke
Review №95

The people work there are very polite,friendly and professional!!!!! Long as theyre open and Im driving Ill never go anywhere else!!!

D
Review №96

Underfilled my car with mobile 1 synthetic. Almost wrecked the engine. Never going back.

am
Review №97

Great customer service!

An
Review №98

Always professional!

Be
Review №99

Quick and professional

Ke
Review №100

Great service fast and dependable

Information
11 Photos
100 Comments
4.5 Rating
  • Address:1603 W Innes St, Salisbury, NC 28144, United States
  • Site:https://greasemonkeyauto.com/salisbury-north-carolina-28144-center-375
  • Phone:+1 704-637-1447
Categories
  • Oil change service
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Similar organizations