Just visited Willette and her amazing team. They run a great operation focused on helping people succeed financially. Strongly recommend you call to schedule your appointment.

Everyone is super friendly & helpful . I’m so happy to be with State Farm .

Willette and her staff make every effort to be sure your questions are answered and your needs are met. If you need insurance you really should talk to Willette and her staff.

The staff in the entire office promptly helps me with all my insurance needs in a professional and yet friendly manner. I feel comfortable calling and asking any questions at anytime. They never make me feel like I am just a number, but as a valuable client.

Friendly and fast service... had to add insurance for both my daughters within a week or so apart and it was painless and quick....

Outstanding service and professionalism. Everyone is courteous and pleasant. The office personnel is Top Draw. Keep up the awesome work!

I love my state farms insurance policy they are good helpers and so responsible.

Got right down to business. Paid my bill and was on my way.

My family and I have been insured here for years! Willette cares about the community and her customers. The staff is always helpful and personable. Every time I come in they know exactly who I am! Great office! Proud to be a customer!

Willette Jones and her amazing staff have given my family and I amazing service for over 10 years now! I always feel welcomed when I go into the office and the customer service is impeccable. I would definitely recommend to anyone in the Monterey area!

Amazing customer service. Super welcoming and very personable.

Great experience and service

Offered discount. Then they took it away because they misunderstood their own policy and charged me the difference for every month I was discounted. Kept offering me renters insurance and I said no. Told them I was extremely annoyed by the audacity to try to make me pay even more after the discount thing for renters insurance that I said countless times I dont need and if one more person mentions it again..., then she attempted AGAIN to get me to pay for renters insurance. They dont know their own policy, they just want money, and they wont take no for an answer. Absolutely appalling.

Would give fewer stars if I could. Huge disappointment. This office makes me consider switching from State farm all together. Very rude staff and the agent doesnt seem to care at all. Not what I expect from the state farm name.

I love this office I was able to save so much money when switching from Geico to State Farm. I started getting discounts that I did not know I qualified for. I used to pay $196 a month with Geico and I had one policy with state farm I have three and I am paying $129 a month

Got my license number wrong, then got my Vin number wrong. Will hang up instead of transferring you, and I cancelled my policy 2 weeks ago and its still active. Get any other insurance but this one.