Best insurance agency! Friendly and prompt service. Saved a ton when I switched over as well!

I recently switched to State Farm after 17yrs with someone else. Not only was Nicolene sweet as pie, she was very professional, not to mention I saved quite a bit of money as well. I quickly recommended a friend to State Farm, and he saved so much he was shocked... and quite happy. Nicolene even sent a gift card in the mail for the referral (so nice). I highly recommend State Farm as your insurance company. I wish I had switched to them sooner. Thank you Nicolene!

Thank you for taking such good care of our business. Living abroad it is very comforting to know that people have our best interest at heart all the time. Keep up the good work!

You need a great agent? Get a hold of these people. I have never had insurance agents care so much about our insurance needs! They ALWAYS go above and beyond for us! I cannot say enough about this agency! I am locked in for life (willingly).

My experience with State Farm, Nicolene, my car insurance agent has been an amazing experience since I started six months ago. My rate has went down 20 dollars in six months and was very pleased when my renewal came with the new amount! I leave their office happier than I came and the atmosphere is pleasant and infectious. Bill Roberts is very lucky to have great customer service and will be easy to refer his office to anyone looking for great rates and service. I wont go anywhere else from now on. My glasses, gloves, and ice scraper are a walking advertisement for State Farm. They also have a 10 day grace period on payments where others dont.Nicolene makes my day whenever I come into her office. She makes you feel like you are her only customer and feel like Ive known her my whole life!Thank you for a wonderful experience every time I stop in.Sincerely,Nicole Nichols2002 Jeep Liberty

Howdy,They saved us money and provided better coverage. Fast and professional too. Nice people.Randy in KANSAS

Fantastic people I got my insurance figured out in 5 mins and at a low price.

Nicolene is awesome. Her knowledge and expertise in her job, and her kindness and caring as a person makes this place great. I dont feel like a number here, they make you feel like you are important. Thank you.

Bill and his team are as good as anyone can hope for! They are extremely efficient in their communication, are always willing to help, and make the insurance buying process a breeze. Their clients best interest is their priority. Will be a loyal customer for a very long time!

“Like a good neighbor, “Bill Roberts State Farm is there”! Saved me a thousand bucks on my insurance! Proactive, thorough, friendly, informative, and a cost saver! Thankful they reached out to me.

My boyfriend and I were price shopping for insurance after deciding to combine and only pay 1 insurance company. In the mean time we needed to have Full Coverage so he just added me to his current insurance (American Family). Our monthly bill was $325 starting December of 2018. I tried one more time to see about getting some cheaper prices, because the insurance is more than both of our car payments in one month. Juan Torres with Bill Roberts State Farm sent me an email. I figured it would be the same as the rest.... not the case at all... he helped us get full coverage on both cars (2005 & 2014) plus renters insurance for ONLY $162!!!! We switched immediately and after meeting with Mr. Torres we have began a new friendship. He is a very kind, genuine, and caring, person. I would recommend him to EVERYONE I know. Thank you Mr. Torres for your help and heres to a friendship with your family and ours.

We were looking to change house and auto insurance for awhile. Bill and Nicolene were very helpful in giving us the information we needed to switch. I would recommend them to anyone who is looking for insurance.

Nicolene Gave me 110% She did everything right!!!

Best Insurance Company in Salina!!! Nicolene is the greatest agent. She was super helpful, knowledgeable and did a great job of getting us set up with new policies. She went above and beyond to make us feel important and special. I would recommend her to anyone!!!! State Farm does a wonderful job of offering great quality policies at competitive rates!!

Nicolene did an amazing job getting me switched over to State Farm and is always there to answer any questions I might have.

A very personal experience. They remember me and my family when I walk in.

Great customer care and very friendly staff. Nicolene is just but the best. She made me feel at home and answered all my questions. I would definitely recommend this insurance agency

I just recently switched my insurance to Bill Roberts at State Farm. He is wonderful to work with. You can tell he really cares about his customers. He took the time to answer all my questions. Bonita is also wonderful. She is very thorough and makes you feel welcome when you walk in the door. I would definitely recommend this agency!

Great, friendly and helpful staff. Very efficient. Nicolene is really awesome! #good customer service, #informative. #Pleasant staff... I would definitely recommend this agency.

My wife and I havent been with them very long, but they saved us a ton of money when we switched from another company. Very professional and helpful the entire way.

I have worked in the insurance industry for over 7 years, and by far this is the best agency Ive worked for. We pride ourselves on outstanding customer service and educating all of our customers. We truly see ourselves as a family and protecting and serving our customers is what matters most to us.

Great staff! Will go out of their way to help you in any situtation. My parents had a kitchen fire and Bill was on top of it all throughout the period from the call to make sure everyone was ok to helping secure payment.Office staff is helping my elderly in-laws to see about their roof. Bonita and Nicholene are one of a kinds!They cant help you if you dont reach out to them!Make the call for an appointmet to sit down with one of them because you wont regret it!

Great pricing fantastic customer service 👏

His staff and him are great. Love having insurance with them .

Have been with them for years they are super nice and very helpful

Friendly and considerate.

Very professional and informative about their services, saved us alot of money per month and got better coverage. Shouldve went to them sooner

Fantastic agent and fantastic support staff. Never left to wonder about anything insurance related.

Bill Roberts is very professional and has his clients best interest in mind, and makes insurance simple and treats us as if we are family. You will not find a more caring, trustworthy, knowledgeable agent.

I went into Bill Roberts State Farm looking for some affordable car insurance. I am 21 and not from this area. Nicolene took care of me and got me squared away. She gave me an amazing deal and on top I added renters insurance because it wasn’t much more and it was just so easy to do. It was such great service that I recommended Nicolene to my boyfriend and now he is a happy customer as well. Nicolene treated my boyfriend and I like her own children. Lots of Love for Nicolene and Bill Roberts State Farm.

State Farm helped me pay half of what I did with my previous insurance company for the same coverage, not to mention that Juan was an awesome guy to work with. Very happy that my family and I switched over to State Farm.

Great service and people.

Great agent that is easy to work with!

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