Walked in right when they opened at 8am. Greeted by a fine young gentleman named Doug. Set me up with 2 new all season tires and an alignment. Was in and out within the hour. Great service! Thank you Doug!
Went for an alignment and they got it done same day and really quick. They were able to get done what the last mechanic didnt do. They even showed me what it looked like before and after. Clearly my alignment that was done last month was done incorrectly. This will be my go to place for alignments. Staff were nice and helpful.
They managed to take me in as a walk in. Sold me 4 in stock tires and easily price matched a competitor. Low pressure sales was nice. Pricing seemed transparent. Staff was courteous and professional at the desk. My only complaint is the repair took too long.
Jason and John are the best. They treated me like family and made sure I got the best deal for the best tires! Thanks so much for your hard work! See you again soon .
I worked 1:1 with one of the sales reps, Doug. He was kind and catered to all my needs and answered all my questions thoroughly. He was able to offer me the best deal around which was great. He should definitely be a manager, he was fantastic!
Steve was very helpful. Thank You for all your help
Windham Academy Public Charter School is so thankful for your generous donation of tires for the school’s playground. Staff was friendly and helpful and I highly recommend them!
Extremely busy establishment. I actually felt bad for one of the employees behind the counter who was holding his head in his hands and to appeared to me to be very overwhelmed with the amount of people that were waiting to be waited on and the phone ringing off the hook non stop. Management has to be made aware of this. Need to be more efficient in utilizing their staff of the specific areas that need improvement. Why make an appointment if its not going to make a difference. It was a customer free for all. Every customer for themselves. All this being said the job did get done. Repairing my tire from a screw for only $6.95 is not a bad deal. Satisfied with the job. Once again Management needs to observe the chaotic show room and make improvements to help their staff utilize their abilities more efficiently.
I purchased 2 tires a few weeks back. The service was excellent. Then this week I had a tire that had a slow leak and went back to Town Fair. The repaired the tire at no charge and did it with excellent service. Definitely recommend them!
1st and foremost I will like to say that Coby was very professional and knowledgeable. I didn’t feel rush, Coby went the extra mile to make sure everything was ok with my car and also to the time to explain each step that he was taken and why . Excellent customer service skill ! I recommend this place especially that I had just came from a town fair tire from Mass the previous day . Totally appreciate the professionalism and Honesty ! Will definitely come again to this location if needed .
Quick and easy, low price also.
Steve at the town fair tire in Salem, NH is the man! We went to two places before this and got no where near the level of help he offered. He helped us make an informed purchase we felt good about. Can’t recommend him enough!
Best prices but the wait to be served can be long
2/13/21 made a late morning call to Salem NH Town Faire Tire regarding tire prices and availability.Spoke with Nick who was very helpful with the information he provided.He was able to confidently quote the job.I was very impressed to receive same day service on a Saturday! Professional expedient service was outstanding. I will certainly refer others to use this business.
Great experience. Service was fast and quick. Very happy with everything. Steve was very professional and friendly. Thanks Town Fair!
Matt and Adam teamed up to provide me with great service. As a long time customer it is well appreciated. Thanks
The guys there were so helpful and accommodating. Real quick service. Great prices.
I had an emergency and was treated very well by Sebastian who managed to fit me into a very busy schedule when my tire was an extreme danger to drive on - both a nail in the tire and a slice in the same tire wall. Thanks for keeping me and anyone I may have encountered on the road safe if I had a blowout while driving!
The absolute best place to get tires. I literally recommend them to everyone. I first came here to get 4 new tires a few years ago and they matched prices i found online and even gave me discount on a warranty. just today I went in to get a new tier because of a flat. my car was done in about 30min which was amazing!! especially since over the phone they quotes me about 2 hours since they said they were very busy today.. everyone there is very nice and always willing to help. I live a bit far and I still drive just to this location simply to get that speedy excellent service.
Always a wait, tough to get an appointment and extra harded to get tire rotations
I had a great experience at Town Fair Tire in Salem NH. I had made an appointment online a few days before and when I got there they took my truck right in and got to work on it. I had also found the same tires online for a lower price and they matched it saving me $80. A short time later it was done but when it came back out there was some kind of residue all over both sides of it. The employees came right out and took care of it right away. The manager even called me when I was on my way home to make sure I was satisfied. They were all very friendly and professional. Two thumbs up for the crew at Town Fair Tire Salem NH!
Quick service good prices great staffing
Excellent and fast service. Adam knows how to take care of customers. I have bought tires and wheels for the last 10 years or so at Town Fair Tires. Pricing and service has been consistently excellent.
I had such a great experience at Town Fair Tire on 9-29-2020. I had the pleasure of having Mike Avella at TFT help me from start to finish putting new tires & rims on my Lincoln. I am ecstatic about how my car looks AND feels! Not only the services he provided but the prices are great. He made sure I was comfortable with the choices I had been given but he was honest & patient! I will never go anywhere else but TFT! Highly recommended!
Showed up towards end of day without notice in hope to get a new tire for my vehicle that I had popped. Matthew was able to assist me with gettin the same exact tire I had on my vehicle already. Originally he said we would be able to get it done the following day but went out of his way to see if the guys in the garage would possibly stay a few minutes late to get my one tire done. Couldn’t be happier with the service I received!
Excellent customer service. I just bought winter tires and wheels. There was a shake in the steering wheel after the initial install; but they stood by their work and rebalanced the tires twice to finally get rid of the shake. Everyone, but especially Trevor, was nice and helpful through the entire process, and never made me feel like I was being difficult or annoying by bringing the car back.
Great Experience,Matthew and Sebastianwas well informed, and extremely professional.Thank you!!
Always a great experience Steve was awsome. Wouldnt go to any other place!
Been doing business with town fair of Salem NH for many years. Great team of people working there. Ive have had great experience time and time again. Nick and his associates where very helpful with my most recent selection of new wheels and tires. I couldnt be happier with there service and prices. Thank you!
Loved going to town fair tire in Salem! I was seen by mike and he was amazing! So supper helpful and kind! He gave me great tires for a reasonable price! I would go see mike 10000 times!
Got some new tires for my 13 Malibu put on by Nick Box. Best in the game. Took no time. Excellent service. Will send all my friends.
Came in to get some front tires I worked with Mathew. He helped me pick out the proper tire and gave me solid advice. Would recommend people
Friendly service, good knowledge on types of tire for the type of car you have. Presented us with top of the line, middle of the road and average. Based on this and the salespersons service we went with top of line tires. Great service, knowledge and value.
Team did a great job putting in my new tire. The waiting room was just okay. Had a TV but no coffee like some other places.
Great group of people behind the desk. I worked with Nick, he was very knowledgeable and helpful. Would definitely recommend him and the store for your tire needs.
Adam D. (Salem, NH) made sure that I got the best priced tires around for my car. His speedy service got me in and out in no time. Adam is the best and I will be a continued repeat customer wherever he is!
Put wrong size tire on my suv. Never thought to look and verify. Every time I came in for free service/repair it cost me $100 for an alignment. Other tire place told me I was lucky I didnt roll over
Really nice service.
Showed up this morning with wires coming out of my tire, probably seconds from having a major accident and I really had somewhere to be today. Steve came out and took care of me. Today could not have gone any better. Thank you Steve
Adam and Daniel have awesome customer service skills!! My car is customized with airlifts and they took the time to figure out how to replace my tires properly. I do not even know how to even thank these guys enough!!! Anyone with customize shocks or even airlifts I would recommend come here. They know what there doing!!!! Thank you guys!!! You are truly experts in your field. I’ll be coming back again. Incredible customer service.
First this is my kids account< my name is Robert and this shop is great. I have coming here for a long time and never felt cheated. The staff is always fair and knowledgeable about products.I I never feel pressured but rather given honest facts on products. This with all interactions i have had here. This last time Paul was awesome and really helpful. I just want to say getting the extra protection on the tire is well worth it. I have never been one to do it but this last time i did. It was beyond worth the extra few bucks and will always do it in the future. Especially when one tire can be as much as two hundred bucks and your a single parent.
Took no time at all for four new tires on my Jeep and align alignment. With the savings on state taxes I got dinner for the wife and I. 25 minutes from my house casually.
So appreciative of The help I got from Town Faire in Salem, NH and especially from Greg who provided outstanding advice in helping find new tires that would fit my car!
I had a flat tire and went to a store who took advantage and tried to make me buy a new tire, but fortunately I happened to come across TFT store where I met a very very honest and respectful guy called Matthew, he insisted on inspecting the tires instead of just charging me to get a new one.I was very pleased as Mr Matthew could solve my problem with just $5.95 as the issue was a leak around bead!!I highly recommend this store and especially recommend asking for Mr Matthew!Bilal Chbib
Great service Steve was absolutely wonderful as well made Matt
The sales person Matthew was informative and accommodating. I am a return customer and feel confident with the staff at that particular Salem New Hampshire store.
Thank you Matthew, for your excellent service! That’s the second time I change the tires of my car, here. For sure, I’ll come back, next time!
Came here 20 minutes before closing time, I really needed new tires and sure enough the manager gave the okay right away to the nice gentleman, Mike who had been helping me... I honestly appreciate a service like this because not many places go out of there way like that or time to give customer satisfaction but this place is def number 1. If I could rate this visit 10 stars, I would! Absolutely love my new tires and can’t wait to go back here:)!!
Greg was terrific. I called today. Got an appointment today. And the car was ready within the timeframe given to me.
Excellent knowledge & friendly, efficient service from Matthew, plus decent prices for (4) All-Terrain Tires for my husbands track.
Had an amazing experience. Adam was attentive to my needs and thorough. He was honest about how long it was going to take and gave me periodic updates. Love the way my truck rides now. It was my first time here and I’ll definitely be back and referring others.
I had the most wonderful experience with Adam and his band of merry men. Adam listened to my needs, he was attentive, prompt, and courteous. He was able to put new tires on my truck in a timely manner and I was out in less time than he had initially quoted me. In the automotive world it’s hard to find people you can trust and Adam us definitely one of them.
I had a wonderful experience at Town Fair Tire in Salem NH. I hit a curb and blew up two of the new tires. I called Town Fair Tire in Salem, and a gentleman named Mike helped me to arrange a replacement tires, and he made sure that my car will be taken care of. Mike was knowledgeable and courteous and helped me with my emergency issue. By the time my car got towed to Salem location it was after 6:30 pm. So, I dropped off my key at the drop box, and I had my car’s tires replaced and ready for pick up before noon next day. Awesome service.
Went there yesterday and was helped by Mike Avella and he went above and beyond to help with my tires! Was in and out with great service! Well be going back to see Mike for sure!
Best place to buy tires anywhere in New England! The gentlemen working at the counter are friendly, honest people and the ones working in the shop are efficient and know their job exquisitely. Great staff, great services, great prices!
I had the pleasure of dealing with Mike the assistant manager here. Very knowledgeable about any and all options available and was able to find a tire that fit my budget and expectations.
Got some great assistance from Nick Joe and Trevor who set me up with 4 tires for my camper and matched Walmart price saving me about $100 on the set. I dropped it off and it was done within a couple hours. Thanks Gents.
Excellent service and very reasonable prices. Have been a customer for over 20 years. Staff is always really professional, knowledgeable and helpful. This recent purchase worked with Brandon in the Salem NH location and he was able to quickly provide recommendations of the best tires based on my driving needs at a great price. Was in and out less than 90 min. I’d recommend town fair for anyone looking for quality tires and great service.
Matthew was great! Had the best service and fast!
TFT lost my car key within 10 minutes. TFT Spent next 20 minutes asking me if I was sure I didnt have my key. TFT finally found my key and finished rotating my tires. With new tires being needed most likely in the Spring, I think its time to look for a new source for my tires, before TFT loses my car. BTW, my glove box had been opened and material from the glove box, including my vehicle registration was on the floor of my car! What was TFT doing in my glove box? And why not clean up the mess, especially the registration? Im motivated to move on to another tire source, are you?
Best tire purchasing experience you will ever have! Adams (the manager) attention to detail is impressive. Remembering customers first names and vehicles even if its been months or years since theyve been in. If you are in the area and need tires, this is the place to go!!
Worst place to get new tires thieves went in for 4 new tires was tricked into getting a 4 wheel alignment and I just found out I have a solid rear axle so they pretty much screwed me for 59 dollars then I told them I was keeping my old tires they still charged me to throw them away when the truck was done it came outside with only 2 tires in the back of my pickup and don’t ya know they gave me the worst 2 tires one that had a nail repair and the other with sidewall damage they kept the other 2 good tires thought I wouldn’t notice what I joke this place is worse part about it is they mostly had bad attitudes except for one of them which was the guy who luckily helped me I wouldn’t go to town fair tire again because this isn’t the first time I had a bad run in with them
Good prices, decent service, but I think they could use some more hired hands.
Stop in and ask for Adam! I’m constantly on the road for my job and this was one of my first times purchasing new tires for my Jeep. Adam took the time to explain everything and how to make the most of money. He made sure to give me the best tires for the best price. Plus I was in and out. Great customer service!
Excellent service by Matt!
Made an appointment, gentleman behind the counter was very helpful, fixed the problem with the slow leaks in there tires due to rusty rims
Great prixes..service..will mTch web prices also..lots of package deals..but if U pay for these..use them..: tire rotations..flat repairs..etc.
Adam d the manager helped me out and i couldnt be happier with the results he was completely honest about what needed to be done to my car and respected me as a customer cant wait to come see them all again. This is my favorite townfair in the area great work fast work and got the job done right.
They didnt order my tires by noon, showed up at noon they said I gave them the wrong size tires . I never gave them the size because they already had it because I have bought the last 5 sets thier and was told it was in the computer. Then I was told that they could get them in 2 days. Sullivan tire hooked me up in 3 hours and matched the price.
Mike Avella was so helpful and got me great tires! Will deff go back to him in the future!
Good service. Well knowledgeable of their products. Great prices. Will shop here again.
Shop elsewhere. They used to provide a great experience in Salem NH but that is no longer the case. From the moment you walk in the door it is painful. I called in and made an appointment for an alignment. I explained to the person on the phone what I wanted and I asked if they would match another vendor. They went off and came back and said bring in a pic on my phone and that they would. Then I asked if I could also get a AAA discount on the service and how much it would cost. Again she put me on hold for several minutes and came back and said yes. I told the employee that checked me in what I was told and Kurt the manager told me I was not specific enough with the person on the phone. I had an alignment 5/18 and it was $79. Current price is $109 which is almost a 40% increase. I had a tire rotation done
Love this place! Okay so I’m gonna be honest. With this whole covid thing money has been tight. I needed tires so badly, so I came down to see if there’s anything I can work out. I walked in here with 42 cents, but needed tires. Nick at the front counter knew exactly what to do, he got me all set up with a credit card. After that we chose some tires, and as I was paying for them, this dude let me sign with and keep his fountain pen! Either way I went with some doral tires and they work great on my Hyundai. And to top it all off, as I was leaving curt had chased me down to give me my silly mug that I had almost forgotten! Super upfront guys, very honest, knowledgeable. Will be back here again.
Had a flat tire at 5:40. The store was closing at 6. Austin was very helpful as he informed me if I came right down he would take care of it and he did. Im sure they wanted to leave at 6 but its nice to know there are places that will go out of their way.
Its a great place to do business
Town Fair has great prices and service is excellent. Also important is their follow on service. I will always use Town Fair!
At the onset I was happily surprised at…At the onset I was happily surprised at the ease of use of Town Fair Tires website and the courtesy e-mails and text reminding me of my upcoming visit. The staff was courteous and knowledgeable and paid attention to my needs. What shocked me was the condition of my car after the appointment. It was nowhere near the clean and spotless condition in which they received it. My beige interior carpet was black with dirt as was the steering wheel and driver door. I urge Town Fair Tire to invest in coverings to protect the interior of the customers car during service. I was quite shocked at the condition of my car after the service appointment
Had a great experience in the salem location. The team over there was a huge help. Highly recommend
I had a great experience thanks to my guy Cory!! He was very accommodating and knowledgeable. He answered all my questions and was willing to work with me. I will definitely go back. Service was so great I had to write a review!! Thank you!
Quick and safe service. Good people
I bought four tires from Town Fair Tire. A few weeks later I bought aftermarket rims online. Town Fair Tire told me they wont mount the tires I bought from them on my new rims because I didnt buy the rims from Town Fair Tire. I got a good deal on the tires. Will I be a repeat customer? Absolutely not.
I had a great experience here. My appointment was for 10:30 but wanted to see if I brought it early they would be able to put four new tires on my car around 8:45 am and my car was completed by 10;30just in time for work. Yes it was two hours but I was fine shopping around. Would most defiantly recommend this placer tires!
Always had a good experience at this location up until a couple of months ago when I had to write a bad review due to the way I was treated by one of their phone answering service representatives, Jessica. Swore Id never go back but had to have them resolve a problem with one of the tires they sold me and realized that the store, in itself, does a good job and were not responsible for my negative experience with the calling center.
Staff member rude, without customers you have no business. I went somewhere else.I called on Monday morning July 20th to voice my concerns and they hangup on me.I will NEVER go again to that place because of poor costumer services and will discourage any one that I know to stay away.
I would like to thank Mike at town fair tire in Salem NH for all the help he had put together in my situation. I needed an emergency tire repair on my company vehicle and without hesitation jumped all over it. Thank you Mike Good Job.
Had a great experience! Without an appointment they replaced my tires after I had sustained damage. They fit me in and worked past closing to get the work done. The guys there couldn’t have been nicer or more helpful!
Came to this place last week to get tires for my Ford Edge. I’m one of those people who literally know nothing about cars and I’ve never bought tires before you anything. Owen at the front desk took the liberty to come out to my car and look at everything. Everything from measuring my tires with a tool to telling me how whole they were with some code. He showed me some Toyo tires, and after this snow storm I am so happy with the ones he recommend. If anybody is looking for tires go to these guys, they take their work seriously and you can tell from the minute you are in there that they are paid to be attentive to you.
I appreciate the workers here they made my car feel better on the highway with a balance and alignment. 10/10 they treat any car with pride care like they own it.
Really pleased all around. Great location, knowledgeable staff and fair pricing. Got 4 new tires, a balance, and alignment for under $800 in under an hour. My car is driving great and feels safer on the highway. Im getting ready for a 1000 mile trip and feel confident that my vehicle will get me there.
These guys rock. They got me in and out in no time. I came down for 4 tires on my 2014 Chevy Silverado, and the guy who helped me curt, was phenomenal. He paid very close attention to my personal space which is very important during these times. He showed me some Toyos that he recommended he had experience with on a ford ( Chevys are better, but either way) I chose to go with those. I’ve had em for two weeks now and I love em! When I came back to make sure my lugs were staying tight Adam was very helpful and he also made sure that he didn’t get all up in my personal space. Thanks guys you rock!
Picked up a nail in my tire. They took me in at the last second and saved my day! Always friendly, prompt, and professional!
I had a very good experience here. I was taken right on time for a tire purchase appointment. Tony was my salesman and he was great. He was very knowledge and gave me an honest opinion on all available options for my car. He didnt pressure me or try to push any products on me. Prices are very competitive and lifetime tire rotation is a huge plus. I would recommend shopping here.
Would be 5 if there wasn’t so muck downtime and waiting. Had a 9:30 appt. for an online order, got there at 9:25 to check in. After 15 mins. paying and up selling, car was taken at 9:55. Four tires and alignment and car was done at 11:25. Proactively got in line to wait to pick up the keys, but was suppose to get a text when the car was ready. Waited in line for one cashier 35 mins! Never got the text. Over three and a half hour process.Decent tires at a good price but my suggestion is, if you don’t have 3-4 hours to kill, drop your car/truck off the night before and come back.
Ive bought 4 sets of tires here over the years, tires are always mounted in correct directional pattern and a good alignment, cant ask for much more!
I had my new tires ordered with the Salem NH location nick was really helpful with ordering and shipping was fast and efficient . I had to go back to have my alignment completed and Adam had worked on my Jeep, he was very professional and took my concerns seriously . I have to say that the whole shop is really friendly, they’re respectful and also very personable.Thanks for all the help ! - DeAnna Molino 2015 Jeep Wrangler nitro tires
Matthew gave great service!
These guys go above and beyond. They have earned my business for life. I once brought in a couple lawn mower tires after failing miserably at mounting them at home. They only charged me $10 to mount two tires. I was blown away, expecting to pay about $50 or so (and would have been happy to just to have the darn tires mounted!)
The service here was excellent! Adam D. was able to find us tires and rims for both our vehicles and the price was very reasonable. We had both cars done in less than a couple hours despite the store being extremely busy. We always go to Town Fair because of the great customer service, the rebates, special offers and the staff is very friendly and knowledgeable.
The employees at Town Fair Tires in Salem are outstanding. Raphael, Collin, Anthony, Matt made the experience great. If I ever need tires again, I will definitely go back.