Staff were professional and knowledgeable and answered all questions and concerns patiently. Price for tire rotation was good.This is the first time weve used your dealership and drive-through service anywhere. I was impressed that all manufacturers were serviced in addition to Toyota. We didnt know how long the wait would be and it ended up being 30-45 minutes, then our service was done in 6 minutes. This is all still faster than going through the service dept here, per staff. On the west coast, its probably equivalent time.

I wish every salesman I ever dealt with was like Chris. He is upfront, honest, straightforward and unbelievably accommodating. He is a rare combination of a no pressure salesman that also puts the energy in to help you. I live in NC and he did everything in his power to make sure I had a clear understanding of the vehicle. Chris answered my questions on the phone, through texts, and even facetimed me to show me the car live. There is absolutely nothing that anyone in the world could have done more or better than Chris. He really understands how this business works and how you should act if you want to have repeat customers.

I couldnt have had a better experience with Adam! I know from experience how frustrating buying a car can be, but he made it a smooth and pleasant experience. He was friendly, knowledgeable, and absolutely no pressure while remaining dedicated to finding me what I needed at a fair price. Would recommend to any woman looking to buy a car from a salesman who does not underestimate your intelligence!

Adam was a great person to work with who got me exactly the car I wanted at a very fair price. The whole process was absolutely seamless, had the car delivered, which was complimentary and an awesome offering, which really helped out during a busy work week for me.Jim also provided great service and conversation upon delivery.I cant recommend this dealership enough. Anyone I know getting a Toyota in the future is getting sent straight to Adam.

Hey Serra,This is Jonathan, I just wanted thank you for being honest with me today. I really appreciate no one at the dealership telling me I could have purchased my end of lease vehicle directly through the bank for $31,450. Instead you guys added a bunch of fees and basically made some money off of me, I ended up paying around $34,000 putting $5000 down and financing $29,000. Its my fault for not doing my research. But why would you exploit someone like that? Life is already hard enough as it is these days, you have no idea what people are going through. Im sitting here in disbelief at the money I lost today, and now I have to explain to my wife that I made the wrong decision and it cost us all this money.Whats done is done, money isnt everything. All I ask is the next person who walks through those doors or calls you, that you be straight up and honest with them, you will go so much further in life. I forgive you and your business manager (who I flat out asked, could I just buy this vehicle right from the bank? To which he said NO) please dont treat someone else the way you treated me. I learned my lesson, you will make money off someone at any cost.Won’t make a huge difference but you’ve lost my business for life, and I will direct everyone I know to stay clear of you.

Amazing experience! From start to delivery, Adam was top notch and so easy to work with. I will definitely be back for future vehicle purchases!

Secured us the Toyota and loan we needed when nobody else would.Excellent customer service, will go back to them for any and all of our Toyota needs in the future.Herb was the car salesman who assisted us in our used car purchasing journey, and was incredibly knowledgeable of the inventory and process.For anyone looking to purchase a used Toyota, consider this dealership.As a note, this is a used car dealership and the individuals here are very eager to sell you a vehicle, so be confident and trust your gut, but dont go home with anything more than you can afford.

We really enjoyed our experience working with Serra Toyota of Saginaw. We had some issues with another local dealership, but Serra and Chase, our sales rep, did a great job of making the process much easier. They gave a great price right off the bat, and everything was very straightforward. They didn’t have the vehicle we wanted in stock, but they got on the phone and within a couple hours had one secured, and was delivered the next business day. We took delivery and couldn’t have been happier with the process.When most dealerships are hard sales and high pressure, it’s nice when the dealership can be straightforward and easy to work with. Would definitely recommend them to anyone looking for a new Toyota. This is our first Toyota, but if we need to purchase another one, we will definitely be back! Thanks Chase!!!

Had a wonderful experience after having issues with another dealership a few miles away. We appreciated the honesty and work ethic put forward in getting us a new vehicle by everyone at Serra in Saginaw. Our salesman, Charlie, went above and beyond in finding us the right vehicle for us. We never felt pressured, or rushed, or even looked at like I didnt belong. That kind of stuff is important to us. They actually didnt have the year and color we wanted, but in a manner of minutes, inventory was checked everywhere, and Charlie found us the one we wanted. It was delivered 1 day later and we we we driving in style. So happy with our experience and we (hubby and I), recommend this dealership to anyone looking, or thinking about a car. One more thing. We only had the truck for less than a week and ended up with a flat tire that had to be replaced because of the location of the screw, and they replaced it quickly. Luckily, we had the tire package. I recommend that package when getting a vehicle. Thank you Serra! 😊

Great place, everyone is very friendly, our sales guy Couy was awesome, and Mark the General manager was very nice also, we havent bought anything yet, still looking but great place we will be back 😊

Family dealer good service

Fast and efficient. Works great during a pandemic. They show you oil levels once they’re finished .

This is a review of Serra Toyotas service department.My wife and I have been going to Serras Saginaw service department for several years now. We wanted to build a relationship with our first Toyota because my wife works in the area. It was under a different name back then, but they have kept familiar faces in there and probably the same service manager. I say this because there has always seemed to be a high level of service and that continues to this day and our 3rd Toyota!These are seriously great guys, both my wife and I say this.I never feel pressured to have work done, their attitude is always friendly and up-beat, and they will drive you to local businesses while you wait or get you a cup of coffee for their lounge. (With Covid, they cant leave donuts or coffee out)I have NO complaints about their service so no good...bad...ugly. Just good.

Huey is the best agent, very helpful and friendly. Pleasure to work with

I would suggest that you make videos to explain the paperwork and the technology that new owners would have access to watch at the dealership or to access from their home computer or mobile phone, You could also have frequently asked questions taped and answered on the video or the phone. You might have some retired Technology instructors to do some of the instruction in classes that new owners could attend if they desired. Trying to have your sales people trying to do this in a couple of hours when they are eager to get to their next prospective buyer puts them under a lot of pressure to hurry or cut corners to get it done faster then the new owners are able to understand.

The dealership is very clean, bright and everyone, EVERYONE, has a smile and is genuinely happy! Our salesperson is Ashleigh Janulis. She is a very helpful and nice salesperson and as they state there is no pressure. We decided on a 4runner and couldnt be happier. We will certainly highly recommend Serra Toyota to anyone interested in a new car/truck. We were treated very nicely and everyone takes as much time as you want! We will absolutely be a return customer!Chris and Liz Downing

Tony was amazing!!!! 💯 % satisfied... Called him told him what I wanted and he was on the hunt. Found it and with in hours I was signing. The car wasn’t on his lot but had it delivered to my door within 24 hours. Love love love it!!! Thank you so much Tony!! He is the man and I highly recommend him!!!!

If I could give more than five stars, I would. When I purchased my 2018 Rav 4, A.J. Simon was friendly and helpful. Every other experience I have had has been top of the line too, from the body shop and service department and the MUCH appreciated loaner I got when I was in an accident, to routine maintenance visits. My lease ends in June and I will definitely be a returning customer.

Darrel did a great job of taking care of me. I purchased a car and I was more than happy with his service and caring attitude. If you need a car I recommend seeing Darrel for new or used car purchases. I also thought that the Serra Saginaw support team did a great job. I was in and out in less than an hour. Thanks Darrell and Serra team!!

Excellent service from Josh and all staff I came in contact with.. Josh set everything up I needed to have done to my Highlander. He is knowledgeable, prompt and very kind. I will be using this Toyota dealer for device from now on.Greg gave me a ride home. Very polite and social. I felt very safe in his vehicle.Thank you to allBrenda Holmes

Simeon the man to put the keys in your hands! Any car purchase head on down to Serra Toyota in Birmingham, AL I guarantee you will leave satisfied. Great work!

The salesperson was very nice and helped me to find a car that had everything I wanted without trying to push me into something out of my budget. The finance department did a great job of getting me the best deal when I was trying to decide between two cars. They allowed me to take the car home for the night to show my wife which helped to win her over on which car to purchase. I would definitely come here again when it’s time to get my next vehicle.

Left a old air filter in my engine which later caused problems when it should’ve been as easy replacement. I mentioned to have it checked during my oil change and they told me it was good when it wasn’t . Customer service need work, employees seem quite irritable when they’re interacting with customers.

I love this place. Herb is the greatest. We have bought 3 vehicles from them and are about to buy a 4th. Highly recommended.

Our experience was outstanding. The purchase deal was fair, the staff straightforward, completely professional, very accommodating and cordial. We were particularly thankful for the time A.J Simon spent with us, demonstrating various aspects of the vehicle and responding to our questions. We will certainly recommend this firm to friends.

I traded in my lease for a new car and was told they would pay off the remainder on my lease. I kept receiving bills for the lease I turned in and they told me they took care of it, but it showed up on my credit report as a none payment. I contacted them again about it and have an email saying it was paid. It was never paid and now ruined my credit. I contacted my car salesmen Scott Wardock several times and never get a response. Will never get a car there again.

My husband and I had a great experience at Serra Toyota! We were there on a Sunday just browsing and Scott Wurdick; sales consultant just happened to be there on his personal time. He spent a good half our with us answering all our questions on his off day. He was very knowledgeable about the vehicle and easy to talk to. We return the next day to go over the finances and never felt pressured. We also met with Mr. Finn to finalize the sale and he went over everything in great detail. We would highly recommend Serra Toyota! Everyone there is very friendly and made it an easy process!

Every time I go in for my oil change/fluid check and tire rotation I am greeted with kindness. The Techs are always speaking with a smile and get their job done in a timely fashion.

Had some of the finest assistance in purchasing a new vehicle that I’ve ever had. Each and every question was answered in a very timely manner. I’ll definitely come back to purchase our next vehicle!

Service was amazing. Tom and his staff took care of all of my needs. Communicated with me throughout the whole process of my vehicle being fixed. I will recommend Serra Toyota to all my friends and family. My vehicle is running like brand new… Thank you so much!

It is almost unbelievable how wonderful I was treated!!! Jason and Jacob both went above and beyond how they met my needs, ANSWERED all of my questions and made sure I was totally satisfied and happy! I drive from Swartz Creek and it it well worth the drive! They treated me better than family. I would recommend this place as the BEST EVER to buy a vehicle! Very patient and understanding too! I cant say enough about this place. Totally happy my second vehicle from here.

I appreciate the willingness for everybody there to help out. When I walked in I had no idea where I was going and someone was right there to help me find away. The service was very timely and everyone was very friendly and helpful. I’ll definitely be making this my place to have my car serviced

Great experience with the purchase of my vehicle. Nobody ever pushed me to purchase, despite me shopping and not buying for several months later. I love my new vehicle and especially appreciated that they encouraged me to do my own homework before buying.

My wife an I recently purchased a car through Serra Toyota. Our experience started off on a positive note with A.J. who was informative and not too pushy. The staff was friendly and soon we were working on the paperwork for a new vehicle. Because of it being close to closing time we agreed to come back the following day to finish the remaining paperwork on the car. Our experience the next day was mediocre as the other individual we were working with seemed to be in a big rush and didnt have time for us. Once we were ready to leave he said he would have to call another employee to come bring us our keys. After waiting around for 10-15 minutes with no keys showing up I once again spoke with him inquiring about the keys to the new car we just purchased. He didnt seem real interested in helping us so I simply began going through different employees desks until I found my keys. Ill give him the benefit of the doubt about being busy, but after making a purchase of a new vehicle I would expect a little more professionalism.

I worked with Alex and Tessa buying my RAV 4! I had a great experience. Alex was very helpful and knowledgeable and Tessa was amazing at getting the financial part of it all taken care of. I definitely recommend Serra!

Courteous, knowledgeable, helpful, fair, and quick. What more could you ask for. Really, I have my Tundra serviced there exclusively and they take great care. Have purchased several vehicles there and the service is excellent.

Another positive experience at Serra Toyota. The service department members are always ready and willing to take care of their customers. Additionally, the waiting area is always clean, inviting and comfortable.

Extremely nice, helpful, informative service by service advisor, Tom Raczok. Information from mechanics relayed well. I have a concern about my 2015 4 Runner transmission slipping and they are being very helpful searching for the problem and fix. I appreciate this so much!

Excellent sales staff. Great deal. Very happy with the our lease of a new Highlander. The wife and I love it. Go see A.J. at Serra in Saginaw and you wont be sorry!

Everyone was very friendly and helpful. Purchasing a Highlander was a great experience and will recommend Serra Toyota to all my friends.

Very helpful staff are really friendly . Drove 2 hours to look at a Toyota 4 runner drove with it a very happy man. I would recommend going to this dealer ship for a used or even new car or truck. Thank you for the awesome ride. Not you sold me a pile of junk if you buy a used ride makes sure you have a real mechanic look at it otherwise your transmission will go out 6 days later even though it shifted fine. Then the warranty place wouldnt even cover it so the dealership had to. Plus when I get ahold of the guy that sold it to me to let him know what kind of issues I had he told me it only had a safety inspection not a 10 point inspection like they told me when I got a loan for the 4 runner. Worst mistake ever!!! Nothing but issues with this truck thanks for nothing.

I found that the service services that you have recommended that would have cost me over $800 are probably not totally necessary. I took the vehicle to another repair center and their recommendations were totally different than yours. Ive been a faithful customer of your dealership since 2010. I will never have my car serviced at your dealership because of the underhanded way youre trying to make money off of your customers.

We are from northern Michigan and our car broke down on 75. We called Serra of Saginaw because we we have had good experiences with Serra of Traverse City. They were so helpful! We had a tow truck pick up our vehicle and a nice gentleman from Serra picked us up with a shuttle. Tom at the service center was great and got our car in. The men at Serra gave us fun ideas of things to do with our kids while they were working on our car. We test drove an awesome 4 runner. 7 hours later we are back on the road, able to continue on our vacation/road trip to Florida thanks to Serra of Saginaw.

Great service and friendly staff. I am excited to be part of their Toyota family.Updated. I took in my car for my regular maintenance and the service department was great. They were friendly, knowledgeable, and got me on my way in a reasonable amount of time.

This was the easiest purchase transaction I have ever made! My sales professional, Adam, was exquisitely prepared for all of my questions regarding my purchase. He was very knowledgeable about the vehicle and Leslie, and finance made the transaction flow smoothly. I highly recommend Serra Toyota of Saginaw.

I went on this busy Saturday morning and was about the 7th person in line. I used the Express Lube Service to get an oil change. The people working were going as fast and courteously as possible. I was out in an hour. Great job!

The staff are very professional and always make sure I receive quality service. I have had an exceptional experience from the Service Shop and from quick lube shop. The staff are very friendly and you know they care about providing the best service to their client. I have leased two vehicles from the organization. I highly recommend anyone to consider purchasing a vehicle from Serra Toyota Saginaw and utilize their services.

I was met on the lot by Jason Kibbe, a friendly, knowledgeable and competent salesman. Although I came in to see a certain vehicle he introduced me to a couple of other models that were similar to the one I was shopping for to help me make a final decision. The entire experience was pleasant, I was treated like I was the only customer in the dealership, I was welcomed by the sales manager and made to feel very secure in making my purchase. Even though I requested many changes and additions to my 4 Runner it was setting in my driveway (Im 70 miles from the dealership) in less than 24 hours. Everyone I came in contact with from Jason to the guys that delivered my vehicle treated me in a friendly and respectful manner. I would not hesitate to recommend Serra Toyota and Jason to my friends and family for the purchase of their next vehicle.

Team at Serra was great to work with. They went above and beyond to find a car for us and gave us a great price. They keep us informed the entire time and made the paperwork portion quick and easy.

The gentlemen of the quick-lube are friendly, efficient, and transparent in their assessments of needed work. lt is always a pleasure to stop by. Thanks to the good-humored Red and his colleagues.

I had a great experience at Serra Toyota. I bought my first car from there, working with Scott Wurdock. I was treated fairly and respectfully, felt confident in my purchase and was never talked down to or felt like I was being tricked into anything. I would recommend this dealership to anyone looking for a new Toyota!

Staff was very friendly and worked hard to get a great deal. Took time to show me the features and how to use them. Also said if I had any further questions to feel free to call them.

Always able to get my vehicle in promptly when I have a problem.Always friendly and efficient with customer service.Always fix the vehicle quickly and effectively!!No reason to go anywhere else for me and my grocery getter 😉

I was provided with an excellent, friendly, and faster service during my visit here. The employees were kind and even more professional. I am happy with the way the employees spent some reasonable time with me, and any customer would be.

Tom and his service department really did an excellent job on my 2018 Highlander and they were very kind and gave me a free rental car I would drive the extra 30 miles for their service

Last time i had to tighten filter beyond the less than dripping finger tight it was. But. Noted. Will check. And. Going here gets things done and the interactions are great and fun. So. Back in 5k.

I bought a used Toyota Tundra from them and the staff was very helpful and friendly. In the end they topped off the tank and gave me a set of all weather mats for the truck! I will be back one day.

Just bought our third vehicle here. They are honest, knowledgeable and professional. Herb & Leslie went the extra mile to help us find the perfect car and get the right financing.

Had an excellent experience at Serra Toyota. Scott Wurdock was very knowledgeable and was able to answer all our questions. We look forward to picking up our new Highlander next week.

Excellent Service. I was with my family traveling from Ann Arbor to my home in Traverse City. Mid way home on a Sunday evening, my Toyota Highlander gas/electric Hybrid started to act up. I was able to stay with family for the evening and called and left a message on the service department answering machine to make an appointment for as early as possible Monday morning. I received a call promptly at 7:00 AM was able to get my car in and serviced quickly. Allowing me to return to my home in Traverse City noon.

In my 4 years of going to Draper/Serra, while I was under warranty and in a new vehicle I was treated great. The moment my car started going through alternators and serpentine belts at an extremely fast rate, they just brushed it off. I kept being charged for the belts, the labor, the alternators, and they had no intentions of telling me that all parts installed by Toyota have a 12 month warranty. Because of their lack of communication, I spent thousands of dollars out of pocket, but thankfully, Toyota customer care was phenomenal and they’re reimbursing me. The service advisors at Serra failed me. They are definitely not there for the customer, they’re there for profit.

Im just amazed at the ease of scheduling service. They are very accommodating. Everyone there goes out of their way to be extremely helpful and friendly.

We went through the express area. The gentlemen were very polite and helpful. The bay was very clean, and everything was handled wonderfully. Definitely worth the drive from Mt Pleasant for a leased vehicle to receive the care and maintenance.

AJ at Serra was very helpful and knowledgeable about my Tundra. Great service and the whole team was very friendly.

Alex was patient with me for months until I finally bought a car. He was so personable. Jake was also very patient and helpful. Highly recommend buying your next Toyota from Serra!

Serra Toyota prices are quite high, they send periodic coupons, which is good, but they expire in a month so there is no way you could use more than one if even one. I tried to use an expired coupon (just over a month expired), hoping they would still honor it, especially since I’ve been a loyal customer (bought 2 new Toyotas from them and get all my service and oil changes from them since 2006), nope, apparently the boss would chew him out if he took an expired coupon! Wow, they were willing to lose a loyal customer over $15! Do not go here, they don’t care about you, just your money, and it shows!

Fantastic team. Everyone worked so hard to put up with me and make sure I was happy. Jeff, Leslie, and Ron helped immensely. Thank you all so much!

Went to Serra because I have bought vehicles there (when it was Draper) before. Herb Waits is the salesperson that I usually deal with. He is very polite and not high pressure which I appreciate. The prices are competitive and I appreciate that they dont haggle too much. I ended up with a 2017 RAV4 which I am happy with the price and the amount I got for a trade-in. Thanks again Herb!

Scott W and the team at Serra we’re great. Smooth operation. Transparent negotiations. Quality Service!

Got a good deal on my brand new Camry! And service is excellent! They pick up my car for oil changes and tire rotations and drop it back off

The team at the quick lube were professional, friendly, thorough,and took time to answer all my questions.

Everyone we encountered was helpful and pleasant. They didnt give up until they found the problem. We would recommend Serra Toyota to others.

We have always had good service at Toyota Saginaw. Your staff are very friendly. Your appointments are on time. And I love that they have a car that will take you somewhere(restaurant,the Mall, the doctors) while you wait for your car.

Mark did a great job of getting me the truck I wanted. Answered all my questions and did exactly what he said he’d do. Thank you for everything!

Was told in advance that the rear brake job would take about one hour when I scheduled the appointment. When I brought the car in, the job took almost 2-1/2 hours. I was forced to cancel another appointment I had made for later in the day. Also, their was grease on the inside door trim - and I had just gotten the car detailed inside and out! NOT pleased!

A great visit as always. Quick, got my windshield repaired.. the guys made the arrangements. Always a good place to bring my Toyota. Thanks

They did a fine job decoding my Check Engine Light. And someone checked out the chip in my windshield as soon as I pulled into the Service Area, and fixed it for a nominal fee.

Friendly family oriented staff. Answered all my questions as best they could. Isaiah did great job at finding the kind of car I needed. I would reccomend Serra Automotive to all my friends and family in need of a new vehicle!

Excellent customer service. I went through quick lube and very impressed as they also let me watch them do the oil change.

Knowledgeable and attentive sales staff made the purchasing decision pleasant and easy. A.J. Simon is excellent.

If your looking for low pressure sales, look up Darrell Ninberg. He is very easy to do business with. He let us decide what vehicle suited our needs. We got a great price, Were glad we purchased there.

Its a great place for an oil change and tire rotation. I was in and out in 25 minutes with all services done properly.

Appreciate the proactive call from Tom R at Serra regarding airbag recall on my 4Runner. I was able to get a Service appointment that was convenient. Sales person Isiah was very helpful showing my husband and I a Duramax and taking info on what we are looking for. Appreciate the friendly, helpful staff.

Tom Raczok did an excellent job processing my service request and taking excellent care of me. He even took me out in the shop to meet the mechanic and showed me the problems and how they’d be fixed. I’m totally satisfied and would (and have) recommended my friends to your dealership.Very satisfied with my oil chg. And rotation today. Service man found and fixed a leak in my tire. Very satisfied.

Very good service...bought a used car from there and their service was still great even after the purchase...great customer service!

Everybody at this dealership was totally awesome on a scale of 10 10-10-10 all the way up and across the board Alan and Jason were wonderful I just said hey I said hey I just have to say I urge everyone whos looking for a good vehicle high quality good pricing great public relations and they care no high pressure sales tons of information that they know Philip Blackburn Prudenville Michigan my salesman Adam hackel was terrific and Jason was very up on all tactical information on vehicles thank you very much Serra Toyota

This was our first time buying a car at Serra Toyota Saginaw and it was the best car buying experience that we’ve had. We would definitely recommend Serra Toyota Saginaw to all our friends! Love our new Toyota Highlander!

Herb was absolutely fantastic in helping me find my car. Terry was wonderful in helping to secure financing. Wonderful overall experience.

Customer service was great. Disappointed that charges for a separate action were not fully disclosed. I was not informed that a programming charge would need to be paid for programming new fobs.

This dealership and its personnel possess some of the intangibles that separate the best from the bland. At the top of the list is a genuine care and concern for doing the right thing. Management has created a favorable and positive work environment while empowering their staff to make decisions - which bodes extremely well for the customer. Simply put, hire the right people and then get out of the way; good things are bound to happen. Thanks Nick and Jeff for a fantastic customer service experience regarding my oil drain(pan) cover. I greatly appreciate it.

I dont recommend this place and I dont recommend working with the salesmen Adam. Important details were overlooked and not shared with me during the sales process. I had my car for not even a week and found a large chip in my hood that was clearly there when I bought it. I have had my car for less then 3 months and I take excellent care of it. I have found two more chip marks that they are telling me they cant do anything for me. I have never had a car chip let alone a brand new car. I stronger feel that this car was not treated well before me purchasing it and the manufacture did not do there job. Very disappointed!!!

Never felt so at ease at dealership. Tony made me feel like my OCD thoughts were important and he even thought one step ahead at times. I am no easy customer its a big decision with so many variables. The finance officer was equally pleasant and knew how to do his job. Staff everywhere there just made you feel like Norm in Cheers. Its the way cars sales should be not the old what can I do to get you to buy today pressure!. One thing about the financing, I have better than average credit, I know the rates, they found rates better than my bank with .25 lower discount for my banking reward points. If your looking for a new vehicle to you, its worth stopping.

Dropped my vehicle off here for a recall and they were great. Very polite and took care of all the issues. They called when it was completed and followed up with a call to see if I was satisfied.

It’s one thing to post a positive review after a purchase that went smoothly. You learn a lot about the sales team and the dealership when there are hiccups in the process.I could not be more grateful for how Jay and the Serra team handled this purchase and I love my vehicle! Excellent experience.

I work shift work and don’t have a lot of time to shop or research big purchases like buying a car. So I appreciated Ashleigh being so helpful and willing to work with my schedule and giving me the time I needed, instead of the pushy, hard sell that I have dealt with in the past!

Tony Montoya is very helpful and efficient in they way he handles business! I really like the sales department so far!

Excellent service! Took the vehicle around the block and Tony had us sold before we got back to the dealership. Thanks Tony and Scott!!

Friendly, timely, prefer this dealer as setup is for folk that are spontaneous, with tasks versus appointment

Having a difficult time with my 1 year old Tacoma. Its intermittently going into limp mode with no rhyme or reason. Tom in service and Duane the technician have been great. Working with me and Toyota to try to get the best results. Though we dont know if it has been fixed yet (nature of an intermittent problem) I have no doubt they will manage the situation as best it can be managed. Thank you Tom and Duane!

Very helpful staff, very knowledgeable of the models and worked with me to get all the options I wanted in the price range that was comfortable for me. Will highly recommend Serra to all my family and friends in the market for a new or used car.