Some people work out unmasked the entire time and Ive yet to see staff ask them to mask up. Will change review if/when they correct this.Update: seems to be getting worse lately. Around 10 people in just the weights area unmasked today. Completely irresponsible of management to never ask anyone once inside to mask. Everyone seems to know its perfectly fine to unmask here. Quitting soon and will fight for refund.

Like many other comments here, I found their totally apathy to their own masking policy frustrating and upsetting. The gym has been getting more crowded every week, yet they don’t expand the hours. In addition to that, fewer and fewer people wear masks, frequently even entering and talking with the staff without a mask on. I just quit this gym and look forward to finding one that enforces their own rules and local mandates… or at least does the courtesy of pretending to care about them.

Almost 3 weeks now the single leg workout machine is broken. Other workout machine are aged too in this 24 hour gym.

So are you requiring masks or not? I went there last night thinking I could avoid the meatheads that are usually there. A HUGE percentage of people that don’t even bother to cover their mouths and noses. Men and women. No staff walking around warning people. Or no announcement over the PA system. The staff never greets you when you come in. Why are they there?

This gym has the best selection of weights and machines. However, there are not enough spray bottles for it’s size and they are 75% of the time empty, broken, or out of paper. Fulton, a much smaller location has more per square foot than this location and theirs are always full/working.The same 3 bottles that are broken on the second floor have been that way for MONTHS. Additionally, the fact that this gym closes at 9 and they cannot provide an answer as to when that will change back, I am considering cancelling.I would also like to note I have NEVER not once seen anyone cleaning in this gym. I have been at the gym literally every time of the day that they are open and have never seen anyone cleaning. This is possibly happenstance but I find it disgusting that the same black sludge has been sitting on one of the machines for months and has never been cleaned. Especially considering the state of the world currently.

Very accommodating gym! What more could you realistically expect? They have just about everything. Pool, spa, steam room, all the workout equipment and tons of it. This place is a fitness monstrosity.

Great pool area! The Steam room is fabulous!

Super-Sport Club. This facility is spacious, modern, and well planned out. A wide variety of newer equipment provides more options than most gyms. From the usual weight training, to specialized cross-fit equipment, and topped off with a wide selection of cardio equipment, this gym has everything you could need.The amenities include full size basket ball court, group classes, spin room, pool, steam room, sauna, hot tub, and towel service.The facility is clean and well maintained. The staff is friendly and eager to please.Finding dumbells and clips can sometimes be a challenge.

Closes at 9PM daily. Please go back to the pre-pandemic hours ASAP. Or consider changing the name from 24 Hour Fitness.

Many leg workout machines are broken and limited other workout machines are limited as well and out of service. I request the gym membership to look in to it comparing to other 24 hours gyms this gym needs improvements and upgrades.

Very cool hardly anybody working out pool area closed

Hi 24 Hour Fitness - Sacramento Downtown Plaza, CA,I was hoping you could tell me why you are stealing my money!? I was charged 1 week ago (July 11) for a total of $40.32! I had called you directly 3 times and spoke with 3 different employees to freeze my account and since you guys shut back down no billings should be active. I would love a response.I may edit my rating once someone is able to contact me.

Cold showers!!!! No Hot Water!!!! What a terrible company! Time to make a change and find a better gym that cares about the customer! People are not wearing masks and nobody is correcting that!

Is very clean, the personal is very professional.

Review is for front entrance staff, she was patient in helping customers renewing membership, knowledgeable handling computer registration, professional in answering phone calls and cheerful greeting customers. I forgot to ask her name but overheard her name as Ashley?

I’ve been to over a dozen 24 hour fitness gyms. This is one of the best in terms of equipment and layout.

Best place very energatic atmosphare and very friendly staff

This gym is pretty decent. My hubby and I went for a quick workout. The machine were clean. The ladies restroom was clean and that to me is a PLUS! As for the parking we park in the side street. It was not the busy. We workout in the morning.

Well trained staff. Good place to get your sweat going. Thanks Paulina!

Amazing equipment and great location

Staff is always friendly, and helpful. Depending on the time of day (as with most gyms) it can be almost empty, or super busy. I cannot meaningfully attest as to the weight section (as I mostly use the gym for running related workouts), but I can say with confidence that it has a great many variety of treadmills and other cardio equipment. I am a long time member, and have been happy!!

Really great gym, the location is awesome, and you also get free parking!!👍🏼

This is a 24 Hour Fitness Super Sport gym. One of two in the region the other being in Folsom. This one in Downtown Commons is a two-level two-story facility. Ample parking in the parking garage underneath the gym. There is a 3 hour minimum with validated parking. This gym is very clean well maintained and organized. There are many personal trainers and front counter staff to assist you. Lots of space for training and working out on various machines and equipment. I always train at this gym when I am in the downtown area.

They closed mid March, understandable, but charged me for a full month. Ok, no biggie. Then they charged me again for April and because of high call demand they closed thier call centers!!!

Pretty good location. Everything is kept clean. Equipment all works. Lots of classes to choose from. Absolutely cannot come during high times if you actually want to get a work out in

I froze my membership 1st June 2018, nothing was actioned and I noticed today I had been charged well over $200.00 for a gym I couldnt use!The gym itself is dirty and too crowded.In short, if you want to be treated like a number, with zero customer service and no actual help ensuring you have correct form, join 24 Hour FitnessIf you want to be serious about working out, find someone else...

One of the worse gyms ever!!! I’m not going back gave me the run around was not willing to help cancel my membership wouldn’t give me my money back after my trainer got fired... had to change my cards just so they stop charging me. Feel like I was being forced to stay with them for a year.... that’s a big hell no. I don’t feel safe here..

I was worried about the Golden1 center causing parking issues. They don’t let anyone park there unless they are for one of the small businesses and they’ve expended the parking by a lot. I haven’t had issues with parking yet and it’s been 2 months at 4x weekly. The gym can get crazy busy, but if you time it right (morning or late evening) or use the Google Maps app you can see how busy it is before you even go. They have just about everything you need and it’s so much cleaner, bigger, and newer than any of the other 24s in Sac. I haven’t had any homeless encounters inside like others are mentioning. It’s my favorite gym around hands down. It’s always been a good vibe too.

This is a great place if it you are confident in your own workout. There are a lot of classes, but I am not sure that attention to injury prevention is paid. Also most classes are built around people in the 20 - 40 age group, while there are many members over that age using the facility. Sometimes the television choices are only make sorts teams or womens boxing.....

Nice location

If I could give this place zero stars believe me I would. We’ve been going there for a lot of years six times out of 12 that we have gone they don’t have enough daycare, they don’t have enough people to put your child in daycare shame on them! Guess what I’ll stay at CalFit I’m done with 24 hour. Oh yes, the manager told us he will never have 3 people in daycare...WOW, who’s paying? Shame on them!

I have worked out here a year and it has been a series of minor disappointments which, ultimately, caused me to cancel. While it is close to my apartment, the upkeep of machines is abysmal and it is maddeningly busy. I understand that is the nature of the beast being downtown but god have mercy on you if youre in a hurry. The business may also contribute to the struggle to keep up with cleanliness across the facility. The sauna is mix-gendered which isnt really ideal. The biggest issue was the towel service getting cut. They cached it as an environmental step but the reality is theyre saving serious cash and not lowering rates. My membership now offers me less for the same price.

Just a reminder that when the whole world went into lock-down and no one knew how they were going to feed their kids they kept billing people with promises of free months later... while they discreetly filed for bankruptcy which would absolve them of all debt including yours.

Got a email today that they are no longer providing towels to save water. More like they cant pay the rent cuz everything is always broken, it smells, parking is a nightmare, the services have gotten worse over the past 6 years, management cant keep employees, Ill be cancelling my membership this month after 10 years. Good luck folks.

I asked to cancel my subscription and I was very clear that I would be moving to another country, they got my account frozen instead and they assured that I won’t be charged anymore, and I got charged again, then I called and asked for refund and they didn’t want because they can’t confirm my story. Not ok

My favorite 24 hour fitness gym in the Sacramento area. This gym is always clean and the staff is friendly. Unlike other gyms I feel more comfortable working out here because everyone is too busy working out than being creeps. I also like how they have a variety of classes!

2 stars for good equipment. The machines are usually taken but I tend to focus on functional training(olympic/tire flipping/kettlebells). I have been coming to this location for 2 years now and a 24 hour member since 2006. I finally cancelled my membership over the frank rudeness of some of the staff at this location. Several of the trainers seem to think the gym belongs to them... among the crazier incidents I witnessed was a trainer threatening a member with physical violence after he voiced objection to being kicked out of a location where a class was starting. Another had a annoying habit of wheeling around a giant speaker and blasting club music at random places in the gym(outside of class times) thus preventing everyone else from listening to their own music. The final straw was the front desk supervisor who, out of the blue, sharply snapped at me for not checking in when I had come back in to validate my parking ticket. The entire front desk witnessed me leaving just moments earlier and I have never been barked at to check back in just to validate my parking. Most the staff use their recent memory and common sense to realize that I was just there.... It wouldnt have even been and issue except, as cited earlier, some of the staff at this location have become outright rude. Simple interactions that could be done politely are handled with course language and tone. Get your head strait, WE PAY YOU, we dont serve you. So... I canceled my membership and would encourage others to go to Cal Fit downtown instead, its cleaner and the staff arent malignant. If 24 hour fired the few bad employees I would say this is an excellent gym.

All the money they spent on the beautiful remodel/expansion and there are still broken treadmills and a wait line for treadmills during the week. Wish we could get a manager who cared about what equipment the members actually use! Kids Club is fantastic.

More and more machines are breaking down and not getting fixed. Some have been down for almost 3 months and not getting fixed. The management told me they make there own bolts and its gonna take a while. These bolts can be bought on the manufacturers website. Its almost like they just wanna save money instead of giving us good service. When you get the recording for the opening hours it states they are open 24/7 and they are not. They have special holiday hours that you have to call and get

I havent been to a gym in some time i was excited about regaining some health benefits to say the least. Ive only been here 4 times and 3 out of 4 the steam room has been out of order. But today the hot tub was below water level not cycling any water. To be frank this place is falling apart its so sad that the upkeep isnt being enforced.

I have no idea how this gym has 3.7 rating Ive been lifting forever and this location is the best 24 hour fitness Ive ever been to.One annoyance is on the flat benches there are constantly fans blowing. But thats not terrible enough lose a star.Occasionally the random homeless person will be running around naked in the locker room or trying to sleep on the floor randomly somewhere. Aside from that the gym is pretty lit.I just saw a comment about parking there is a machine inside on the front desk that validates your parking card so you dont pay for parking up to 3 hours.The more you know....

Been a member for years. No frills gym w towel service, loads of classes, everything anyone needs in a gym. Validated parking next door. Next to the Arena too

Its a decent gym. It does get crowded but that should be expected downtown.

Had high hopes after the $1.5M remodel, but nothing changed. Multiple problems with unsanitary wet area, broken equipment, handing out used towels passed off as clean, I could go on and on. Many women friends will not step foot into this gym because its just too damn weird. I went back to Fulton, even though its miles away; this gym is only 8 blocks. Draw your own conclusions.

Just the equipment alone gives them five stars. I go to the 24 Hour Fitness closest to my house and I feel if you want people to come to your gym you have to invest in equipment and thats what some 24-hour fitnesses lack to do. I just love the environment too bad they are not closer to my house I will go to this 24-Hour Fitness instead.

I have belonged to the 24-hr family since it was called Family Fitness & Raquet club in 1986 but I left there back in 2013. I was paying $34/mo and had access to all clubs till they started remodeling each club and telling me I couldnt work out there unless I paid $45/mo so I quit the gym and found a better gym for $10/mo. I recently came back to they gym on a 3-day free pass just to work out with my buddy because I broke my ankle and couldnt drive. The free-pass is a total lie. The 1st time I went I was forced to give two sales leads(name and telephone no of some friends of mine)or had to pay $25 1 time work out fee. The next day I was told If I didnt plan on joining, which I didnt, that this was my last free workout or $25 to pay one time the next work-out. The people I encountered both working here and working out here have an unbelievable amount of superior attitude. Ive worked out at much better facilities. This isnt West Hollywood, Beverly Hills, or Pacific Palisades. Its Sacramento for goodness sake. Very bad experience. Will never bother with this place ever again.

Charlatans! My mom wanted to sign up for a month and they told her she would have to pay for the first and last months (i.e. 2 months) and that shed receive a refund for the remaining time when she cancels. However, she only received $14 instead of $52, attending the gym for less than a month.Terrible customer service and I would deter anyone from signing up to this gym.

Nice gym. Not to crowded during the time I went. Locker rooms and restrooms could be cleaner.

Great work out with in walking distance from my hotel. This was a blessing to see you as a traveler.

Mask are required for unvaccinated people and cleaning

Great gym right by the Golden 1 Center. Not Lifetime Fitness but you do get towels and good basketball games.

Gym has everything I need and the staff are usually friendly. Stair master is always available, which I use everytime I go to the gym.

Manager whos over 30 has the attention span of 14 yr old. He cant focus in the presence of young women. Kinda pathetic.Ensure that equipment is accessible & available for use prior to the start of class. Having equipment locked up or searching for keys for locks during class time takes up class time at the expense of the members. Start classes later if instructors want time to search for keys or unlock equipment.

I almost always stop over on my way to Truckee from the Bay Area. Of the dozen or so 24hr fitness gyms in my rotation, this one is consistently the nicest. The pool area is especially nice, I guess it just got a remodel? Parking can be found in the parking structure below the gym. Validation of parking tickets can be done inside.Are there broken machines? Of course. All gyms have them as it takes time for the warrenty service providers to fix them. But I have never had trouble finding a cardio machine and the SD auna is always hot. Would I shower here? Never, but I refuse to shower at 24 hr fitness or public gyms unless I know that they bleach the showers daily. Those gyms are a rare find and $$$.I have never delt with this gym for membership conversations, so your experiences may vary.

Great staff thats available for any questions. Swimming pool, spa, sauna and steam room and towel service. Always clean

Im sure my experience would have been great if I had been able to get inside of this gym. Unfortunately the parking situation is so ridiculous I decided that I would go to a different location. The only parking options are pay to park. They are already making a shitload of money off of me every month with my membership why do they need to make more by making me park in a pay to park garage. Until something about the parking situation is done or auxiliary parking is open to people who dont necessarily mind walking but dont want to pay Ill just be going to other locations. This review does not reflect the workmanship of any employees at the downtown location. Im sure they are all doing a fantastic job. Most of them should get raises

Parking is a nightmare here too many golden one events etc.. Also offensive odors all around and I have never seen the janitors wipe down a single machine . They are allowing the spread of disease to occur at an accelerated reate. Too many people dread this place and now its not even open 24 hours lol so 8t shouldnt be called thag anymore right lmfao 😅

Scale in mens room has been broken for over 6 weeks. Complained several times but nobody seems to care. Wouldnt be do bad but digital scale near cardio equipment also always out of battery. People need these thing to monitor their progress. Find myself going out of my way to other locations to work out.

Over the phone I spoke with Jordan B who explained that all I needed to do was bring my drivers license and letter addressed to me for a free trial membership. When I asked if I could bring my 14 year old daughter for a trial, he said yes and explained shed need her school ID, letter addressed to her and her passport. When we got to 24 Hour Fitness Jordan never asked to see any documents he told us to bring and explained there are no trial memberships available and that 14 year olds cant even work out at the gym. But even that rule changed when he started quoting prices for memberships. Suddenly my daughter could be added on to my membership for an additional $49.99 per month and would she also like a personal trainer for an additional sum of money. It seems the only rule at 24 Hour Fitness is, fleece everyone who walks thru the door.

I’ve been going to this location for about 6 months. Within a couple months after i committed to the 12 month membership, they stopped providing in-gym towels and are no longer open 24 hours lol.

Whoever assessed the cardio:free-weight ratio failed miserably. The weights are stacked triple on-deck waiting for access while I’ve never seen the treadmills at more than 30% utilization.

Great equipment. I really like that they have bumper plates.

I am starting to like this place less and less every week! This week the AC has been out and I cant workout because it was so hot and humid upstairs. Why does this have to happen?!

Just signed up. Wont take no for an answer for personal training. All free weights taken. No squat racks open from 8am to 8pm. Their crown jewel, their power station had a guy doing wrist curls and bicep curl superset on it. May pay the extra and go back to fitness system after all. If you do any form of resistance training and arent into late night sessions or early morning, dont bother signing up, youll only be frustrated.

Classes and instructors are awesome! High energy, solidarity, and a great workout. Hannah at the front desk goes above and beyond!

This is my go to training gym when i am in Sacramento. The location is great and i love the multi floor setup with plenty of space. They just installed the new basketball court and i was shooting hoops today with a couple of cool people i made friends with. The staff always says hello and is very attentative. Love this place. Ill post some picts tomorrow.

Love all the free Group X classes. Some really awesome instructors!

It is a good gym. Not the best, not the worst. I am leaving the review because I like the atmosphere of the staff, good people, very helpful and friendly.

Can be very crowded. Sometimes have to waiy for machines. Open 24 hours. Multiple squat racks+++. Gym can be hard to keep clean with all the traffic. Staff are exceptional.

This is probably the worst 24 in Sacramento. I don’t know what happened because it used to be pretty decent as far as a mix of people but it got overran but nothing but ego lifters and wannabe tough guys. All the guys walk around with a stick up there you know what and guys and mug anyone that isn’t a part of their group. There’s kind of like a high school jocks thing going on. You can clearly tell the gym is divided by race groups which makes it feel like you’re working out on a prison yard or something. I’ve heard quite a few racist comments as well. The only reason I go to this one is if I have business downtown now. I guess a pro is it’s definitely an upgrade in equipment compared to a lot of other 24s but it’s so small and crowded in the weight area you have to be quick to get a bench and weights or you’ll have to wait a while

I like the gym on Fulton a lot better but this one does the job .TIA was really nice and friendly, she gave me a tour and showed me the prices so that really helped and she answered all my questions .

Staff is very competent. While pushing myself to the limit, I ended up fainting near a 24 Hour Fitness Personal Trainer. She immediately rushed over and brought me back to life. Thank you!

This is the crappiest run gym Ive ever known. Worse yet, their management could care less. They never fix their machines and theres always something broken. This gym is a joke and keeping things clean and sanitary is also something they dont concern themselves with. Awful! If there is a positive review, its from a family member...

Homeless are constantly sneaking in and pleasuring themselves in the showers in between stealing from patrons and picking fights. One of the worst gyms Ive ever visited.

Good gym and parking. #1 con: It gets way too crowded from 8 am to 8 pm.

Just got back from Vacay and ready to get back at it again. 24 Hour Downtown has been my go to spot since ‘12.There can be a good bit of meat heads here at any given time, but for the most part; they’re all 5 footers, so I can’t really relate. Equipment is on par or exceeds any other gym in Sac. It’s always new. They have towels when you come in; they’re rarely out.Front Desk Staff is always asking about your day when you come, wishing you a good day when you leave. Never trying to sell me $hit I don’t need. Samantha, their operations manager has been the biggest difference maker. I had an irregular heart beat in May and passed out and she made sure I got to the ER in one piece. I now adopt many of her policies at my own company and make my employees say good morning and good bye to everyone and business is up 10% since.They’re trainers are consistent. Whether it be Stew, Dustin, Amelia, Rachael, Michelle, or Ryan; all their trainers have some type of niche extra curricular work out they teach outside of normal PT. Amelia does boxing, Rachael and Michelle have Core Class, and Dustin’s teaching something different every day. Best part is, you can try one of these courses at no charge, no obligation; so you can get a feel for it before you pay for it. I know no other gym like this.They also have kettlebells, CrossFit Area, multiple dumb bell sets and plenty space for me.Other than that I can’t say enough about this gym. It’s like a second home to me.

Super busy around the times you want to work out. Pretty bro-ey. But more machines than any other gyms in town. Not to expensive if you enroll under someone elses program.

They wont let me into this gym, even though I have been a member for 15+ years and Im supposed to have access to all 24 hour gyms in the country. They claim its a super sport gym and my membership doesnt count here. What a joke. Im in town for a month working and I cannot use the gym that I pay for. When I ask what a super sport gym is, the girl says they have more amenities than a normal 24 hr fitness. My 24 hour gym in Colorado has a full size pool, sauna, basketball court and even massage -- when I ask the girl at the front desk what they have that makes this a super sport gym over mine, she shrugged her shoulders and said we have towel service So because they give out towels, I am banned from using this gym. What a joke.

The Gym is so busy :plates are usually left here and there, and Im constantly looking for plate clips.There is no ettiquet like, dropping deadlift weighted bars.Great Gym, just not kept up.Counter Gym Staff are always nice, coming and going. Towels are always available.The Trainers look to be doing a great Job with the One on One Personal Training.Much of the problem is People dont put their equipment away, or at least where it should be.I love this Gym, its not perfect, but if this message gets to corporate it may help.

I am very disappointed with their service. I signed up for a 3 day free trial for the gym but the salesperson insisted I still had to put a $10 down deposit even though it was a free trial. When I look confused, the manager intervened, gave me his card, and said I should email him if I decide to cancel the free trial to get my deposit back. Three days later, I do just that. The first person that called was confused as to why I paid a deposit (as was I). The second person that I got transferred to told me I had to call during 9-5 hours because a manager wouldnt be on site after those hours, even though the first day I visited was at 9pm. They coerced me into paying a months membership when I just wanted to try the gym for a month.

Nice gym.. The attitude of the staff sucks and they think they are better then you are. I pay extra to go to a 24hr sport that includes towels. The problem is they are soo lazy you can never get a towel. This sucks!!

I came to the gym at 2:30pm and alerted the desk that the Mens Locker room was nasty I left at 5:40pm and its still nasty. Wish I could post the pictures. I bet the Health department would love to see them.

Bre is an excellent PERSONAL trainer and a great assest to th8s buisnes..She possesses to definition of HUMANITY..Something all businesses have lossed in our current corrupted society..I hope her gift of humanity rubs off of this buisness because money alone does not make a good buisness!! Thank you Bre..You are currently my guardian angel sent straight from Heaven!!

Best gym in Sac! Cool staff as well.

Very nice gym with all the cool equipment, rope machine, cross fit cage, lots of cardio, kettle bells, field turf area, friendly staff. But the homeless people washing their dirty under pants in the sink should be discouraged by staff, also nut jobs yelling at staff and others should be dealt with swiftly and harshly.

It can be crowded sometimes. Parking can be little tough. Great gym with towel service though.

Great gym, gets extremely busy between 5-8pm

I was so excited to join this gym and get my health back. I was impressed with the overall look of the gym and what it has to offer which includes a 24 hour parking garage with validation, so parking is free.When I first took the tour, I was eager to get started. While signing up I was coerced into signing up with a personal trainer which I wasnt truly ready for yet, but I was excited about that thinking it would help me get even more motivated. My experience however was less than desirable to say the least and I personally did not feel encouraged to keep using a trainer. Ive had trainers in the past who kicked my ass into amazing shape without being rude while training.The cardio machines are very dirty and they run out of paper towels and spray for cleaning. Ridiculous for the size of that gym! Most members dont even bother to clean their machine after.The staff can be very curt with the exception of a couple of them. Also if you have a child, dont plan on the childcare being available all the time as they only have a max amount of children they can take at a time let alone charge you $5 each time, so you can just tack that on to your membership fees. There is also a smell of urine near the stairs that lead up to the cardio! Nasty! Another reviewer wrote that there is also a smell of BBQ in the cardio area which I can confirm is true and is gross while working out!The straw that broke the camels back: The other day while sitting in the sauna, I met a member in there who told me that the homeless have access to the pool area and they go in the pool and hot tub! That made me feel sick. He told me security tries to stop them, but they still get in.With that being said, I sucked up the cancellation fee and I joined a gym more local to my neighborhood and I am THRILLED!! It may not be as fancy, but its clean and has all the equipment I need to get back on the road to health and has very friendly staff! Dont be fooled by the looks and offerings of this gym. Its not all that its cracked up to be. 1 star is being generous.

Fantastic yoga classes led byLisa and incredible weights available, swimming pool and more.

Super sport 24 HOUR Fitness Doesn’t offer towel service no more AND now closes at 12AM!! Their monthly is 5X regular gyms in which this location became even less than average.

Good gym, nice staff. But a lot of the people that work out there are douche bags, just leaving sweaty towels everywhere! If you walk away for a second some entitled jerk will take it. But the gym its self is awesome bumper plates, TRX, pool, hoops ect.

I work out here 3xs a week and I am always able to get in a good workout in with out waiting for equipment!

Nice Gym but my locker was broken into and my ATM card, Credit Card, and $270 was stolen from me. Now I know why they put up those signs that say, We are not responsible for lost or stolen items. I had to learn the hard way.

Been a member since when it first opened next to the Hard Rock. My major complaint is that the place has turned into a magnet for homeless pests to come in and take their showers (but only after theyve already smelled up the place).

These employees only care about you if you are not a member. Once they have your money, they could care less about you or addressing the various problems at this wi-fi free (sadly) gym. This gym is always unorganized and weights out of place. There are naked men in the locker room without a shred of common decency. Stay away, there are better gyms with better prices then these corporate, greedy people.

Good gym but cannot recommend at this time due to very poor parking, especially during peak. Even worse now that spots are dedicated to the arena and the bank.

Parking can be a bit of a hassle, but I generally get a spot if I circle to garage. Big cardio room with lots of options. Pool is shallow and only two-lane, but hey, its still a lap pool, right?

I love the sports facility downtown. They give you towels and are very friendly

Easily the best 24 hour fitness I have worked out at before the remodel. Weights are typically reracked and there is plenty of parking with validation. Some machines even come with tvs. The equipment is brand new!

I have been a 24hr member for over 10 yrs and get all my family and friends to sign up. I live in Elk Grove and there is not a Super Sport in my area, but sometimes I hang out with my cousin who lives downtown and workout with her. I think its crazy that I pay for the All club sport and was told today that I couldnt workout with her until I upgraded. Which would be $20 more a month when I dont even have a Super Sport in my area. Ive workout with her twice in the last year, its not like Im trying to rip the place off. I couldnt believe the manager there wouldnt even let me get a discounted day pass because a non member would have to pay $25 for one day!!! Its crazy how horrible their customer service is, you would never have that kind of service at the gyms in Elk Grove.