Very knowledgeable friendly great place great prices
The yard was really tight to get in to, but the young man that unloaded me was very pleasant and unloaded me as quickly as possible.
Great Customer service, LaVor and his team do a really good job.ReliableSince I bought my tractor 3 years ago, they been able to fixed for me.I highly recommend this place
They have performed work on a chipper of mine in the past that was acceptable, although pricey. Was recently quoted $800 for an alternator on my chipper and that it would be a few days out. Its a generic part and they wouldnt give me any part numbers or information on how to source from outside vermeer. After giving CAT a call (who were happy to help out a tree guy with a broken chipper), sourced one from a NAPA same day for $250. Final straw was I just ordered a bolt and wingnut ($5 worth of parts, .3 lbs), and they shipped it to me ups ground for $26. Should have been $5 maybe $10 tops to ship the part. Parts guy didnt see anything wrong with that. Over it.EDIT: RDO fixed the shipping issue. Upped to three stars.
Always happy with their service, theyre friendly and usually have what I need in stock.
Bought 2 machines in 2017 a 1500 & 1000 chipper. On the 1500 had several issues 3 drum bearing failures (melted) Rdo came and fixed them. 1 failure a month first 3 months come the 8 month had a drum failure requiring a full drum replacement (8k dollars) they stated we had not torqued the bolts properly however 16 hours prior they did a 500 hour checkup. Went to court they won. Do the math, for any of the tree companies out there... I purchased 2 machines in a year! several failures that year! And no responsibility by company for costly failures! (They blame the client). Also after 16 hours they claim it was our fault ( do any of us actually check our knife torques every 10 hours?). Anyway also done business with Cal line and they now service our Vermeer products. Cal line is a local business not corporate like Vermeer. In the end things would have been fine but local promises by Vermeer Sac didnt hold up in their Corporate office.
Service is great
Good place to get equipment
Rdos salesman kevin conners has been on time.and heads above the other companies.i really like thier equipment and service.
Great equipment, parts people and the shop are very helpful.
They replaced a starter on my four cylinder chipper. The starter sells for 125.00 at other shops They charged me $600.00 for the starter $500.00 labor to put it on 2bolts and2 wires. I would get a price before you let them do any work. They ripped me OFF.
Great service
Nice machines