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Tech 2U
1590 Howe Ave, Sacramento, CA 95825, United States
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Tech 2U

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Ma
Review №1

Tech 2U was very helpful and responsive o my concerns! I had initially gone in with a problem I had hoped owould be an easy fix but with some discussion I realized it might take some time. For what type of services they offer, their prices might seem high but reasonable and competitive. I paid for rush service and got my laptop back in a few days, and any further problems were readily addressed and handled with outstanding professionalism. Steven is a stand-up technician and extremely helpful!

No
Review №2

Tech Meng was prompt, professional, and very skilled! Would definitely recommend Tech 2U for any computer need and am very glad my daughter told me about them!

RJ
Review №3

100% trustworthy and professional with there work thank you guys for fixing my laptop, I will definitely come back when I need any of my electronics fixed !

DJ
Review №4

My problem was not resolved by no fault of theirs. The did their best. Very professional. My issue was an Instant Ink misread by HP that shut down my printer.

Ba
Review №5

I called for service that they determined I did not need because the equipment I had purchased was faulty. They advised me to take it back for a replacement. I did, no charge for the exchange or for Tech 2U service. How nice is that?

Ri
Review №6

Quick, clean, easy just how I like it. They answer questions and provide solutions. Price is what it is...computer repair is generally not cheap but neither is training or education. I have been going here and Ill keep it that way. Oh and they sell computers too but you have to ask. When the computers take over the world, Ill go there first because computers and tech2u are best friends forever.

Ar
Review №7

Technision did an outstanding job down loading information from my old lap top. Thanks to Dave.

Bu
Review №8

The team was very knowledgeable about the item i brought in for repair. And answered all my questions that i had about upgrading my macbook. Will definitely be going back to purchase my new computer.

Ev
Review №9

Evan hands down is a poster boy for professionalism, honesty, follow up,EXCELLENT customer service. He went way above and beyond what was expected of him. I cannot thank him enough for helping me with an issue that was ultimately ATT MESS. He called the next day to make sure everything was still working. I am so very thankful for your service!!!

Ni
Review №10

The staff at Tech 2U were professional and responsive to all my questions and were able to provide the needed services related to my laptop in a timely manner. I would turn to them again.

Da
Review №11

Very happy that they provided a free diagnostic, staff was very clear when I spoke to them and they were willing to take time out of their day to answer any questions I had. All I can say is do your research. While Im certain that they do quality work, the prices are high. I was able to save 270$ getting the repairs done elsewhere.

Wi
Review №12

Have always alleviated all of my computer issues.

Tr
Review №13

I was overall satisfied with the service and work. Clinton worked on our computer and kept me updated about the cost and what was found and needed to be done. Each of the front counter staff were very friendly and helpful. The one problem we encountered was that we took the computer home and plugged it in, but it did not deliver to the monitor. The monitor kept reading - VGA no input. We made several calls to the location and received, unfortunately, some mixed results. We had to return to the location the following day to pick up a VGA to DVI connector cable according to one of the techs Id spoken with the day before. Upon our return, Clinton happened to be working at the counter and explained that the new graphic card came with an adapter for an HDMI. Id asked about the short cord the day before and no one knew about it. Clinton said that perhaps he should have included a note in the box. I do agree that would have been very helpful and would have kept us from having to return. I would use their services again and will know to ask a few extra questions before I leave and have more information now about graphics cards and where they are located. I left one star off because of the required return trip and extra hassle that could have easily been eliminated.

Ji
Review №14

Tech 2U fixed my computer and had my desktop back up and running. My computers hard drive contained write errors and they corrected the problem swiftly and professionally. They even cleaned up the internal components and made it look new again. Give them a call with your computer needs and they will take care of you.

To
Review №15

Tech2U pulled our *%&! out of the fire a number of years ago. We were desperate for help for our company and they came through in a very big way. If I could give them 6 stars I would. Professional, competent, etc. etc. They obviously know what they are doing. You will not go wrong going with Tech2U. If you are a business do not be fooled by their logo, they are a fully 100% professional tech solution for your business, too.

Ki
Review №16

Evan helped me with an issue, and he did not hesitate, jumped in and fixed it. He was very helpful, and pleasant. Thanks for getting me back in order.

GR
Review №17

Really nice guys... Up front and honest assessment... Definitely go back should I need services again.

Sh
Review №18

The technician listened to what I said. Wasnt trying to 2nd guess me or doubt what was being stated. Went beyond what I expected to address my concerns. A rapport had been established throughout the process. Overall it was a great experience. I would recommend Tech 2U to others.

RI
Review №19

They tried to overprice me 200 bucks then they worked it down to 100 then on the invoice they put 200 I paid 200 they said they already downloaded chrome and what not. They told me they would reimburse me. First strike. Then I get home to download my apps then I get a error saying I don’t have certain hardware properly installed. Second strike then I called them back nobody picks up then I called back on a different line and then they pick up the guy makes an excuse for why somebody else didn’t pick up the phone. Then he put me on the phone with somebody else that never took my invoice don’t know anything then he tells me is nothing he could do we need to call me tomorrow mind you I pay I came there wasting my gas wasted my time. Don’t take your laptop there they going to mess things up so you can go back

Ka
Review №20

The technician arrived in good time and started working right away. He is clean and efficient, with a pleasing personality. I would recommend Tech2U and Joe to someone with computer needs. Thank you. Kit T.

Ly
Review №21

Agree with earlier reviewer, Danny D. Tech 2U makes me very happy that they provided a FREE diagnostic for which if without I would never have driven that 35 minutes to send in my laptop for them to look at. The staff was very clear giving information what to expect and prices etc and responsive to questions. However, the prices are too high although their work should be of quality but do not match their high price tags. We must do our research by calling like 5-10 computer repair companies and go online check other service providers to compare prices and service. I save much money by using another company closer to my home that has almost 5 stars reviews too.

Da
Review №22

After 6 hours they finally were able to remove an app that they put on my computer. Good job.

Ma
Review №23

Call Friday, 7/30. Could not write on word, and save it to my files.Paid $99.They walked me through the change, and when I tried to do it, nothing happened. Called 7/31 with the promise someone would call me back that day, no call back. Called 8/1, no one in office. I will be happy to retract my review if problem is addressed, but if not, these folks are great rip off artists.

An
Review №24

It was ok when they boot it up then it wouldn’t turn on I was scared but they told me it was there monitor so I took it home and turned it on and it worked thank you so much

Ma
Review №25

Tony was awesome, he communicated every step of the way and was very patient through the 2 day ordeal. Our bank account and computer was compromised/hacked. He was very professional and compassionate for what my wife and I were and still going through.Thank you Tony, we appreciate you.Mark & Tonya

Ma
Review №26

Tanner was very efficient and successfully managed my multiple tv hook ups. I sincerely appreciate his expertise and support for tasks that are beyond me.

Ja
Review №27

Aye. They didnt charge me for the evaluation on my laptop and its a super beasr. To fix it would have been hella crazy! But......the guys were knowledgeable, friendly, and empathetic to my situation.

M
Review №28

Davids service, dedication and attention to detail was 1st rate, unfortunately he could not find the definitive cause of my issues, the only answer he could provide is that it was probably a driver or hardware issue that somehow lost compatibility with a program that had run fine for over 3 years, and then suddenly became unstable. My problem with the program still persists, and I have had to abandon using it.

Pa
Review №29

My husband and I had carpets installed and both computers were unplugged and moved. Prior to this, the floor of my work area looked like a rats nest with tangled wires going everywhere!After this amazing company set both our computers up again, all the cords and wires were neatly grouped together and organized so they could not trip me anymore!I would highly recommend this company! They are professional, considerate, responsive and affordable!Sooooo much better than The Geek Squad!You will NOT be disappointed

E
Review №30

I had an issue with my webbrowser, which was fixed remotely that I didnt even have to go into the store to drop off my computer. It works great without redirecting the webbrowser!

Vi
Review №31

I first talked to a rep on the phone regarding my problem, Tony was very helpful, and needed to call me back the next day and continue working on the problem. I was given another tech, and he seemed to be very responsive, however he was not able to help me with the problem, and therefore we scheduled a tech to come to my house and fix the problem . The problem was fixed and I had B come out who is my tech person. He was not only knowledgeable but was able to explain to me in layman‘s terms what was wrong with my computer, and I was so impressed with his skill level and personal persona, I asked for him to come out and do a couple other things with my computer. I am very happy my computer works well . I will definitely call them again if I have any problems and I will refer tech to you in a heartbeat thank you for a great job.

Ka
Review №32

I HAD A GREAT EXPERIENCE WITH TECH 2U. I NEEDED HELP FAST AND GOT IT! I ALSO GOT A GREAT DEAL ON VIRUS DETECTION SERVICES. ALL WAS WITHIN MINUTES OF MY FIRST CALL AND I NEVER LEFT MY HOME! CALL AND DO NOT HESITATE. VERY REASONABLE RATES TOO!THANKS SO MUCH FOR YOUR HELP!!

Ko
Review №33

As a first time builder I ran into an odd issue that went way past my ability to search up on YouTube and google. I called Tech 2U and they heard me out. After doing a diagnostics run they were able to find the problem with my cpu fan speed and ram speed of all things. Adjustments were made and at this point I couldn’t recreate the issue if I tried. Great job!

Ju
Review №34

Wonderful tech company! Used them on 3 different occasions and they havent let me down yet! They are on time and thorough when explaining their charges and what they are doing. They have worked with my schedule and get the job done on time!

je
Review №35

Promised for a laptop repair ( display screen replacement) 5-7 business days paying extra $50 for a rush job, picked up the unit yesterdayToday, the next day after pick up, the new screen popped out of its casing/cover. Seems like they indeed rushed the job to the point of not securing well the screen. I hope this is only an isolated case; otherwise, their workmanship quality might be declining....

Em
Review №36

I had a Hard Drive fail on me and took it in to get diagnosed. Though they were not able to retrieve my data, they were super courteous and helpful and ultimately helped me send it off to a specialty store to see if they could help. Their diagnostic and help were 100% free of charge too since they were unable to retrieve the data. I appreciate their professionalism and help!

Li
Review №37

Excellent service, very nice person, and my dog thought he was great. I was able to get an appointment quickly, and David was even early.

Je
Review №38

Technician Joe was extremely helpful, and very knowledgeable. Took time to thourly explain in laymans terms what needed to be done. Very meticulous in checking and rechecking all my devices. Would definitely recommend. Made my life a lot easier.

El
Review №39

Tech 2U helped me salvage the complete contents of my hard drive when my laptop died after 5 years. They were efficient and professional. I would definitely recommend their services and go to Tech 2U again with any computer problems.

Gr
Review №40

The guys at Tech2U have been my technician for the past four (4) years and as a Transgender business owner they treat everyone with such dignity and respect and most Always get the job done! I am very very grateful knowing they are just a call away. Thanks: President and CEO of > Global Transgender Safety Tasks Force USA Inc. Grace Felicia Lawrence

Pa
Review №41

I cannot think Oscar enough. I am a caregiver to special needs adults and children. I was within two days of finishing my online CPR annual training when my complete Lost all my information. Oscar worked diligently to get it back up and running so I could finish. And, I did. It was truly a lifesaver. Thank you again Oscar. I’ve got your name on my refrigerator door.

Ki
Review №42

I had several annoying tech issues resolved. I don’t think I could have solved them alone. I appreciated the help.

Ca
Review №43

The representative was patient and understood what I needed done. Heard and responded to my concerns to move information from my old computer to my new computer. Answered my questions on safe storage for my old data as well. Will renew my virus protection in two months with them and continue to use them as I have for the past several years. They do not disappoint.

Ja
Review №44

They help my elderly mother out often from viruses to printer issues. They are extremely patient and helpful with her. Joe came out for a service appointment and my mom is as ecstatic with his service. He is very good at his job and takes pride in his work. Joe solved my mom’s issue and put her at ease.

Ke
Review №45

Tech @U was quick and responsive to my crisis. Everything I do depends on my computers to work, and my host computer went down over the weekend. They worked hard to resolve the issue, but unfortunately they got to a point where they advised me to look at either replacing the hard drive or the computer. I went with replacing the computer, it was quicker to get back up and running. They were great and I will definitely use them again if the need arises. Very cost effective too.

Ca
Review №46

Matthew was great!! He recovered what I needed and was polite, professional and didn’t make me feel like an idiot for removing the administrator from my laptop. Thank you and see you next time!! Oh yes there will be a next time, I know just enough to be a danger to my electronics. 😬

Jo
Review №47

Excellent service. Each time Ive had a computer problem, it was fixed by Tech2U. Ive used their service several times in the past 4 years. The different techs were able to understand the problem and explain it so that I could understand. I would highly recommend.

Ma
Review №48

Great tech. Diagnosis fast and so were repairs. Computer is like new.

Kr
Review №49

Great overall experience. Matt was a super knowledgeable and helpful technician on a big job (my SSD died and he replaced it and was able to recovery most of my data). I’d absolutely return and trust my computer and data to them.

Ri
Review №50

These folks were great. Took in a PC that my kid basically destroyed with viruses and in a few days they had it up and running again like new. Thanks tech 2u

Ni
Review №51

Great communication and transparency across the process. Knowledgeable technicians who handled a custom built PC and provided honest recommendations about options available. Also were adaptable to expediting shipping and turn around time when I needed my pic back by a certain date.

Ro
Review №52

A+++ place, staff are great, they know their stuff and are quick to getting the job done.

Do
Review №53

The techs are very helpful and thorough. Appreciated their professionalism and easy to understand instructions.

Kh
Review №54

Very professional and helpful.I am a senior citizen and not computer literate, but Clint was patient and walked me through everything.

El
Review №55

I have called Tech 2U several times and always had good service. This last call was for some simple changes to my computer and printer. The service persons explanations were very clear and helpful.I always know when I call your company that the service will be on time as scheduled and thats a big factor.

Mi
Review №56

I recently took my desktop computer in because during the windows update in May 2021 it had gotten the blue-screen start-up loop and I couldnt reset it. I also wanted to upgrade the ram so I took it to them and they handled my order expeditiously.

C.
Review №57

This was my 1st time using Tech 2 U services. Tim came out to the house to help me regain access into my account/computer.Tim was pleasant, mild mannered, professional and answered my questions. I felt comfortable with him helping me.He didnt try to pressure me into having something done on my computer that didnt need to be done. I would have Tech 2 U come out again.Shout out to Rob who called me letting me know that Tim would be delayed (a few min.) at arriving to my house.

Li
Review №58

I have used Tech 2U for both my business and personal tech needs. They are quick, responsive, smart, and reasonably priced. I will be back next time I have a tech issue.

Tr
Review №59

I had a WIFI issue with my Lenovo Laptop that is about a year old. The Tech2U tech came out and had the issue fixed in like less that 10 minutes.

Ro
Review №60

Seriously the guy was so nice and knowledgeable and when i mentioned certian parts he knew exactly what i meant. It was a 24hr turn around and my gaming pc has never run better. Seriously worth every penny.

Je
Review №61

The customer service is some of the best I’ve experienced! On my latest call, Joe went above and beyond to help us solve our problems even though it was clear to all of us it was our internet provider that was the problem. Truly appreciate the dedication and I definitely recommend Tech2U!

No
Review №62

The free diagnostic is amazing. Very friendly staff and even though my computer was performing well they helped me with upgrade ideas so I didn’t have to buy a new computer yet speed up my performance.

Wa
Review №63

Have had work done on our laptop along with security uploads with Tech 2U several times. Our repeat business indicates we are happy with their service. A company you can trust.

Ja
Review №64

This company has helped when my laptop had mystifying issues. They’re busy but quick and I highly recommend them.

St
Review №65

Meng problem solved something that was not a normal tech support. Yamaha receiver to TV speakers setup. appreciated his resilience to make it work

do
Review №66

Such nice guys shouldnt be that smart and knowledgeable!

De
Review №67

For the first time I didnt feel like they were just trying to part me from my money. They looked at my Aunties computer free of charge. Let us know what was wrong with it. Again, no charge. So we will definitely have them fix it after the money has been saved for the repair.

Je
Review №68

My computer would not boot they identified the problem quickly. I will use them again if the need arises.

Eu
Review №69

My computer and printer was not working and within the hour on Mother’s Day.Tech2 U is the best tech company I have ever had the pleasure of doing business.

Pe
Review №70

I needed my computer and they responded quickly and sent someone to my home to fix the issue . I appreciated they tevognized my need to get my computer running to get my work completed. Great service.

Da
Review №71

Great experience. They saw the problem as I walked in. Perhaps my problem was easy, but they handled it quickly.

Ma
Review №72

We had them in for some new printer issues. All were resolved until a new update. We called and they honoured their guarantee. Did a remote fix. Great service.

Ch
Review №73

Tech 2U was a lifesaver! My personal computer crashed and I was terrified that I might have lost some of my files as my back up drive failed at some point as well.Kevin, the technical representative was calm, informative with what services were going to be performed, and assured me that he would do everything possible to recover the files. He did exactly what he promised and All of my files were recovered! I cannot thank you enough! And, I love your personal service with a home pick up! I highly recommend Tech 2U!!

Be
Review №74

Contacted Tech2U when I didn’t have control of my computer. I realized it was likely due to a scammer who talked me into signing up for a “security” program. I’ve been a Tech2U client for a few years, never had as bad a problem, but the service has always been excellent. I had the tech come to my home. Joe explained what happened and what he needed to do. It took awhile but he fixed it!

Ke
Review №75

I cannot say enough good about my experience with Tech 2U and our technician Tim.Pleasant, responsive, totally qualifed to handle a task beyond the normal.The customer service is the best. Polite and very helpful to fulfill your needs.I would recommend them in a heartbeat.Ken

Ka
Review №76

Tech 2 U was amazing! Matthew at the front desk is very helpful, with no pressure. I needed my Mac fixed ASAP and they delivered! I would highly recommend them.

St
Review №77

These guys are great. Very knowledgeable, professional, and not overly nerdy. I would definitely recommend them to anybody I know.

Ka
Review №78

Danny’s help with a password change was outstanding! Not only is he an expert technician, his due diligence for problem solving is excellent.

Bo
Review №79

I worked with Tony who was very helpful in determining that my brand new Surface Pro 7 was actually produced in 2019 and the operating system was not up to date.Tony was very nice and gave me excellent information.

do
Review №80

Thank you for all your help and patience in addressing my computer needs. I will recommend you if I’m ever asked and will definitely use your service in the future.

Ro
Review №81

Excellent service. Very Friendly . I highly recommend Tech 2U for any computer issues.I give them 5 stars. Twice ovr

Tr
Review №82

Super fast response was in and out within an hour and I didnt have to take my computer somewhere and wait a week.

Se
Review №83

Technician arrived on time and immediately set to work, gave quote up front. Within an hour had my problem resolved and went the extra mile to ensure it was working. Would recommend.

ho
Review №84

I’ve used them several times and they have always been very professional and friendly and get the job done. Very pleased.

Do
Review №85

I was having connecting problems with my printer. I tried everything to activate but to no avail. I called Tech 2U, and they sent a technician who was able to get me up and running, and I greatly appreciated it.

Ma
Review №86

I am so grateful they restored my data. Very professional. Under-promised and over-delivered. I am very happy with their work and the time they took to explain everything so that I could understand it.

Jo
Review №87

We called and talked with Evan on the phone and he tried to take care of the problem. We needed to set up a key board, Mouse and monitor on our server terminal and when it would not come on they sent out a tech on Super Bowl Sunday to take care of it. We are up an running and everything seems to be working great.

Cy
Review №88

Tech 2U continues to be my go-to tech resolving company.

El
Review №89

I had a difficult issue with my laptop, but my technician, Ryan, didnt give up and was able to resolve it. I love the convenience of having the tech diagnose and repair via remote access.

be
Review №90

Leo took the time to help me with my computer problem on the spot.

An
Review №91

Terrance was timely, courteous, and knowledgeable. He took care of the issue with no problem. I enjoyed working with him.

Ro
Review №92

Fast efficient and good follow up!

Li
Review №93

We are able to request the same doc..continuity of care by a very competent, kind, professional technician. I like the little green vehicle too..its cute 💜😊💜

Ro
Review №94

I’m an old guy trying to figure out how to move a file from the Apple side of my MacBook via Paralles to the Windows side and download the file into a piece of software. After many attempts I figured it was me so I called and was shown how to do it over the phone using screen capture. Great service. I’m happy.

JA
Review №95

The staff here are amazing and super helpful!I highly recommend this place for all your computer needs!

Su
Review №96

Tech 2 U is awesome. Tony Was my technician. Very professional, very smart, personable and he made all my problems go away!.

Ly
Review №97

The staff at Tech 2U provide great customer service and are very polite on the phone.

Ti
Review №98

Fixed my problem the same day and accommodated my schedule.

Ra
Review №99

Friendly and professional...service charges are a bit on the expensive side but know that your stuffs will in be good hands.

Kr
Review №100

Your staff was really easy to talk to, but we’re not very knowledgeable on what my issue was. I think they could use some Linux based training in the future.

Information
9 Photos
100 Comments
4.9 Rating
  • Address:1590 Howe Ave, Sacramento, CA 95825, United States
  • Site:https://tech2u.com/sacramento/
  • Phone:+1 916-225-8324
Categories
  • Computer consultant
  • Computer repair service
  • Computer security service
  • Computer support and services
  • Data recovery service
  • Used computer store
  • Website designer
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–5pm
  • Sunday:8am–8pm
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