Really nice atmosphere and lots of activities to promote community building! I love that its a gated complex for added safety. The vertical bike racks are extremely handy and help to keep my bikes tires inflated! The Resident Portal app has a lot of helpful features too, but if you have a maintenance request be sure to call the office because it can take a few weeks for it to get noticed.Overall a great choice for student housing, I would highly recommend!

I never leave reviews for anything but our situation has been pretty rough these initial few days. My roommates and I moved in Sunday with a lot of excitement for our apartment. Move-in was quick and easy, however upon entering our unit we were met with many disappointments. The first thing was that our apartment layout was not the same as the model apartment, which they promised was exactly like our unit on the tour. That didn’t bother us too much though. However the unit had not been cleaned whatsoever prior to our move in. The floors were dirty, dust had accumulated on all the furniture, the carpets in our bedrooms were insanely disgusting, my roommate had writing on her ceiling, and most horrifyingly - our unit is infested with a small breed of roaches. And not just the occasional roach. When trying to move things into our kitchen we found live roaches crawling in our drawers, some inside the fridge, inside our bedrooms and bedrooms drawers. The apartment had a funky smell when we first walked in which we now realize was from the infestation. We are unsure if this is a complex wise issue or is just our unit. The management has attempted to help us with these issues and brought in an exterminator yesterday but he only sprayed the kitchen area when the infestation is also in our bedrooms too. It’s horrifying. Besides that, many things had to be fixed the day of move in including our dishwasher. We are being moved to a new unit today. We are so so afraid the tiny roaches are going to get carried over to our new unit or already be there. Although management is trying to help, we are disappointed with the fact our unit did not seem to be inspected beforehand and the building as a whole must have an infestation just as our unit does. It seems like a lack of regular maintenance and care for the building/complex.The amenities at UC are very nice and the apartment, if it were clean, is very homey and cute. We are just very disappointed with the situation we unknowingly entered into and are a bit stressed and grossed out to say the least. Leaving two stars and willing to change review if situation improves with new unit, and am hoping to god this one was cleaned or lacks a horrifying roach infestation.

Since I’ve been at University Crossing, I haven’t ran into any serious problems. It’s been almost a year now and I enjoy living here. Of course, every place of living has its flaws but the overall experience is going good. Just my personal opinion.

I had a great experience viewing the apartments. Staff has been very helpful and extremely nice. Since this is my first time renting an apartment I have had several questions and they have answered all of them and explained very thoroughly. Very pleased with this apartment complex.

Had many friends live here and applied to live here, but decided not to after speaking with friends. The staff gives you no notice when are coming for maintenance and will come in without permission. The apartments are over priced (over $650) and have outdated appliances. Things constantly breaking or malfunctioning. The furnished furniture is cheap and will break easily. They make it very difficult to get out of a lease. They have speed bumps every couple feet (most are broken) which extends the short drive to your apartment. Beware of what you are getting into before signing a lease with them!

Moved into building K in August. The carpets were dirty and stained. The rooms had maintenance issues that should’ve been fixed before move-in. The cereal bar amenity hasn’t been added back or reimbursed. Litter and compactor trash build-up make the apartments messy. The redeeming factors are the pool, gym, proximity to campus and office staff are helpful and friendly.

Ms. Morgan was the bomb.com, she full of joy and very informal with questions I had. She took time to get to know me instead of treating me as just another lease. 🥰🥰🥰

They made the move in process very welcoming and easy. The community feels very vibrant and they make an active effort to improve the property and engage the community.

Very nice faculty and lovely apartments! Beautiful pool as well! Only thing missing is a pool table and then it would be perfect 😂

I moved my daughter and some of her friends into the E building this past weekend. We started out with problems literally from the instant we walked in the door. I saw a roach run across the kitchen counter and proceeded to open drawers in the kitchen and found roaches in every compartment; some dead some very much alive, they were in all the other rooms as well including the patio. The toilet tank started leaking and flooded the bathroom, the dishwasher leaked, the HVAC filter enclosure was absolutely filthy, the apartment in general was not that clean. We had so many problems that the management finally offered to move them to another apartment which I had to drive 5 hours one way to do; luckily we had help from some of the student body and my daughter’s boyfriend. The apartment they were moved into was much nicer and clear of any issues including bugs. I had originally planed to go one star here but since they did offer us a new apartment I went two.

Everyone at the front office is so friendly and helpful. I really like the new pool and gym equipment they just put out.

Loved the pool and the free coffee! The staff are helpful and everything was clean! Definitely recommend this place if your looking for somewhere to stay! Highly recommend using Paige for all your leasing needs!

Living at University Crossing has been one of the best decisions I have ever made. You get a private room, private bathroom, AND laundry room inside the apartment at great rates. Since day one, everyone at the office made the move-in process so easy for me even when I had no idea what moving off-campus was going to be like. The staff has always been amazing, and they are always willing to help and answer any questions that you may have. If it helps, I have lived here for almost 4 years and I would renew for another year if I could.

Moved in 2 weeks ago, it has great amenities and I really enjoy living here

Place was priced well especially for what it offers. Amenities seem great. The only complaint i would have is that the gym seemed a little lackluster compared to other complexes in the area and it was the only complex without a pool table.

I currently live here and love using the gym and pool!

I want to warn parents if you are renewing leases for your college kids. Please be aware that University Crossing is being very misleading to the college ones and as well as parents. University Crossing only objective is to get leases signed. That is their ONLY objective. As a parent I feel I just got scammed. I went in to the current website since the beginning of April to pay current rent and could not pay until I signed the lease. Called yesterday and talked with leasing office, she said it was a glitch in system. Called back today to pay current rent and another young lady could not help at all. She was very condescending. I was made to sign lease in order to proceed to pay current rent. I just don’t want this to happen to another parent.

This place is amazing! The staff is so nice and the management knows their stuff.

Love living here everyone is so amazing and helpful.

Office staff is so friendly, always a joy to talk to! - Madeline B

I lived here for fours years and can honestly say it is complete rip off. I have never left a bad review about anything online, but I figured given my overall experience at University Crossing, it was necessary. Throughout my living experience, we had appliances break pretty much monthly. With these continuous breakdowns of our outdated appliances, we decided to request new ones but were met with resistance from management and maintenance. There were points where we would put in work orders and they would disappear as though they had been filled, yet no one ever came to fix anything. Our carpet was absolutely disgusting. Even with a carpet cleaner coming in multiple times (out of our pocket by the way) to try to remedy the stains away, it was clear they had been there for years and were not coming out yet UC wants to make us pay to have hardwood put into the apartments. Rather than making your tenants pay for a long term problem that the complex has, you should invest in your property so it has even more value in the future.Last summer someone broke glass in the pool and it took management 3 weeks to clean it out and make the pool usable again. Resident received no type of compensation for the amenities that we pay for monthly being unavailable.In the heat of the pandemic, UC decided to switch internet services leaving us without internet for a week and a half. There are many instances of this happening as we have seen three different property management companies in four years.All I have to say is thank god I am moved out and moved on from this establishment. Living here has taught me many things about renting properties in the future. I would never recommend anyone living here regardless of its location and convenience. It is not worth your time or money because I assure you will be disappointed.

The leasing agent was bery friendly and was great to talk to.The complex was very nice and clean. Overall its an excellent place.

Staff was exceptionally knowledgeable & courteous!!! (SG) The apartment was nice spacious & they had snacks! Great visit & a great place to stay. We found a gem!

Kelly at University Crossing took care of us! I would recommend this place to anyone needing a place to stay in Ruston!

I had Vanderbuilt for my tour. He was just wonderful!! So cheerful and knew the answers to all the questions I asked! He made me actually feel at home and that I have found a place to call home for the next two years while in clinicals at tech. He’s wondering 10/10 would recommend a tour with Vanderbuilt!!

I have enjoyed living here at university crossing! We have a very helpful staff and the best amenities. It has been such a great place to live!

Loved hanging out near the pool, great facilities!

Close to campus. Great rates. Already furnished too so that was a huge plus too. The pool is the best part

The pool is so awesome!!! love hanging out here with my friends!!

While this apartment complex has a great location for Tech students and decent layout, the cons far outweigh the pros. After living here with countless disappointing encounters, I can confidently say the reviews I have read over are dishonest. I would strongly consider a different location for you or your child to live.

Perfect place to live, great leasing agents and they answered all my questions. Bars in rooms are HUGE.

These people were great with getting me and my roommates to live together. Really excited to move in!!

Had a great tour with Ellen she did a great job of describing university crossing

The staff at University Crossing is very nice. The rooms are great and the price is perfect for what you’re getting. 👍

I love living here because it gives me my own space with my own bathroom. My roommates are awesome this year as well.

Best pricing for what you get. I love that I have privacy which is very important. I love UC!!!!

I am a current UC resident and LATech student. My toilet was unable to flush and overflowed a few times over a period of a few months. When I put in a work order, the maintenance employees plunged the toilet despite me mentioning that I had tried this repeatedly. When I finally had enough and went to the office to get it fixed and complain, the maintenance person told me to stand in the doorway and proceeded to show me how to plunge a toilet. Needless to say, he flooded my bathroom again before he fixed it. My friend also had his motorcycle in the parking lot and it was totaled, but the office told us that there are no cameras in that area and they couldn’t help him. The roommates I got were random and I’ve had a good experience with them, but we’ve all had issues with the apartment. We were overcharged for utilities because there was a leak in the AC unit for several months and the unit continually ran. We were charged over $700 with rent and utilities combined, with utilities being split between FOUR people. They bribe people into renewing a lease with gift cards and such, but do a new reward every month. It would be better not to re-sign early in the lease because they’ll give you more for signing later. I would not suggest living here to anyone.

Really great customer service. Makes me feel at home even though I’m away from home

Being a resident here at UC is the best! I love the staff and all they offer! Olivia is always doing whatever she can to make sure all my questions are answered. No better place to be.

Everyone is super nice. The tours a very informative and the employees are very caring.

The pool looks really nice in person and our tour guide was very nice.

I seriously can’t wait to live here! I wanted to take my shoes off and just jump in my bed when I saw the layout of my room!! Counting down the days!!

Amazing!! i was nervous to tour the apartments alone, but the service i received was awesome, everyone was extremely friendly, and all of the facilities are really nice.

Love hanging out by the pool

I lived at UC for 2 years and i loved living there! love having my own bathroom and the staff are incredible!! great place to send your kids if you need an apartment in Ruston!

BEWARE FAKE REVIEWS! The vast majority of reviews for this place are from people who dont even live here. When you tour they pressure you into leaving a 5 star review. Which as a side note is EXTREMELY insecure. It only takes a few seconds for someone to install something in the browser that steals passwords. But that aside this place still has 4.3 stars as of this writing even with the manipulated 5 star reviews. That says enough that this place is horrible to live in.And this place is EXPENSIVE. Those rent prices they give you are PER PERSON. You can rent a 2 bedroom HOUSE for 750 a month and thats what these people charge for one room! You can have a much nicer 2 bedroom apartment for less than 500 a person.

Its a really nice place to live.

It was a wonderful and easy experience signing my lease.

Very welcoming and nice people! Had a great time touring, and can’t wait to live here!

The people in the front are amazing and really helpful. The apartments and the amenities are fantastic too.

I lived at UC this past year and I honestly can say it is such a great place to live, the staff is amazing from top to bottom if you are looking for somewhere to stay in Ruston this is the place to go !!

When we were looking for where my daughter would live when she moved to Ruston, I had so many questions! The office staff was so accommodating, especially Olivia, with me and all of my phone calls even after we signed the lease. I love the included amenities and that the apartments come furnished--so much less to move!

Great amenities, fantastic staff. Love having my own bathroom and a nice closet!

I’m living at UC right now. Everything breaks and the office is not helpful at all. Our air conditioning stopped working this week, our neighbors upstairs don’t have working air conditioning, and friends in another apartment don’t have working air conditioning. We’ve all put in maintenance requests to have it fixed, but COURTNEY in the office blamed us for the problem (the units are all 12 years old at least) and refused to come fix it. Everyone I know who has lived at UC in the past has never gotten their deposit back and now I know why. They keep the apartments so that they’re barely falling apart, so that when people move out and things break or fall apart from the low quality, UC can blame the residents, keep their deposits, and then overcharge them for “repairs”.

I love living here! The facilities are awesome and the staff are great, great place to live for LA Tech students

I love it here !! The staff is so welcoming!! The area is amazing!!! It’s so homey here !

Really enjoy the atmosphere UC provides. Awesome staff. This community has felt like home away from home!

I toured UC when I was considering coming to Tech. I absolutely loved it there. The customer service was amazing! I highly recommend this complex to anyone who is coming to Tech!

Office is very polite and tries there hardest to meet the needs of their residents. Quick to respond and honestly tries to help as much as possible.

Ellen was wonderful and very helpful in filling out lease and knowledge of the on line process. We are very pleased with staff (Ellen) and handling of the entire process .. we love itDavid G

If there was less than 1 star id definitely choose it. Whatever you do dont stay here. They are money hungry & will take yours any chance they get. Hate that im stuck here for another lease term

The ladies in the office who gave my tour were super helpful!

Wonderful atmosphere and great understanding people. Love it !!!

The apartment is nice and offers great amenities! Caroline did an amazing job giving us a tour of the apartment. The staff is nice and made the whole lease signing process easy!

Amazing! Love this place and is high up on my list of choices!

I love living at UC!!! Olivia is always responsive and attentive whenever I need help or have any questions. She’s the best!!!

I had a great tour today! Very informative!

I lived here for 2 years while in college and loved it! The staff is very friendly and held monthly events for residents to enjoy. Great experience!

My daughter lived their for 3 years while in college and we loved it. Well worth the money. Friendly staff

Great information given about the dorms, and a very friendly environment!

The best apartment complex in Ruston no cap

My daughter lived here for three years and loved it. She had a good experience here. It is very nice and spacious.

The haunted hallway was great and they do a lot for the people that live there

I came in to take a tour of the apartment complex. My son is moving here in the fall. Ellen was our tour guide and was very friendly and knowledgeable. She took us on a full tour and explained everything thoroughly. University Crossing is a wonderful place and will be a perfect fit for my son. Highly recommend staying here.

Morgan and Olivia are the best duo in the office! They really make things happen!!

The staff and residents are so nice and friendly. Every time I’m in the clubhouse Caroline makes me feel welcome and at ease. I definitely recommend UC for college students looking for a nice place to live.

Very helpful when talking on the phone and if you need anything!! Love the people who work there and the facility in general!!

It was a wonderful tour! The apartment units look very nice and spacey. Morgan did a great job showing us around! Overall enjoyed it alot.

I lived in University Crossing for my whole time at Louisiana Tech. During these 15 months, I enjoyed many aspects of this property. Though I shared the apartment with up to 3 students, it was very convenient to have my own bedroom and bathroom. This gave me the privacy I desired. I believe that the cost of my apartment was quite reasonable. In my room, there was basically a stationary desk built between 2 walls. This meant that I only needed to buy a desk chair for school work. The bedroom was large, and I had plenty of room for furniture and whatever else. One great feature was the large walk-in closet, which was basically another long and narrow room. The living room was spacious, and my roommates and I were able to share a large couch with plenty of space remaining. The kitchen was basic, but served our needs well. I found the apartment staff at University Crossing to be quite helpful and friendly. Having the pool on the property was also very convenient. This property served my needs well in grad school.

Its so fancy. The room are really nice and the staff is very friendly. You will get all your moneys worth and more. Think about paying around the same amount at tech for less. Why would i do that when i can come University crossing and get a much better experience

Amazing tour! Morgan did a great job showing us around. Great apartments and great price!

UC has a great office staff! You can’t beat their location to campus & all of their amenities. Anytime you have something that needs to be fixed, the maintenance staff fixes it quickly. awesome place to live!

Due to COVID we decided to keep our daughter at home this year. We did not move into the apartment. We asked if we could pay a cancelation fee for the lease but Universoty Crossing refused and insisted we pay for the apartment or take us to court. We understand a lease was signed and I can understand them keeping the $1000 deposit but they are insisting we pay cor the entire lease on an empty apartment.

Terrible place to rent. They will hound you incessantly about paying 6 months before your student even comes on the premises. It will begin hounding you another six months before the lease ends to hound you some more. Internet is included, but when my daughters internet went out I called multiple times and it was never resolved. Additionally, it would not make a concession in the production of rent even though she had no internet. Horrible place to rent from in my opinion

Ellen did a great job showing me around! I love the set up! Can’t wait to use the gym and pool! :)

Helpful and communicative touring, clean and safe looking complex and grounds, and the staff have been extremely friendly. They’ve answered so many questions and are very informative, willing to work with you and help in any way they can. Lovely experience

Excited about my lease renewal for the upcoming year!!! Got a great deal with the new “furniture package” including a 55’ inch smart tv!!!! I’m paying less and don’t have to provide my own furniture

University crossing is a GREAT place to live! the rooms are really big and spacious, and everyone has their own bathroom. the place comes with inside washer and dryer and walk in closets. The management is very understanding and they work really close with all of their residents, they make sure that everyone is comfortable and is treated fairly. not to mention the price for it unbelievable, you really cant find anywhere for the price and all the things they have to offer, and by the way the pool is really amazing! I love university crossing!

Christian took great care of us today. We came in looking at an apartment, and he helped us find what we were looking for! He was super helpful, and gave us all the information we needed. Thanks to him we will be moving into University Crossing in the Fall. Thank you so much I really appreciate it!

Absolutely everything this complex comes with from the excellent and hard-working staff to simply the layout of the apartments themselves. It is evident how much thought and effort goes into the apartments and towards each and every resident. I give it a four because it is a bit pricey for college students, though totally worth it!

What beautiful and great place to be man. I love getting the opportunity to meet other people my age at the community events. The entire staff is super welcoming, kind, and understanding and work with you when you need it. Super happy I moved here 👏🏽🔥🔥🔥 bless up

Great experience visiting here, the tour was amazing and I really did enjoy the layout of the floor plan. It has all of the necessities and amenities you will need and has included privacy. I would definitely recommend this place to someone I know.

Dryer works half the time. Always have to put in a work order in for them to come fix it. Several times Ive mentioned to them its broken and I have to keep putting in work orders. Your rent basically goes to the club house, so if you dont use the club house dont expect your room and kitchen to be very nice. There are a ton of speed bumps just to get to my apartment. My car is probably going to need service by the time I graduate. Im unaware of any law that requires speed bumps in an apartment community, but Ive been in several that have half as much.

The apartments feel very homey, and the rooms are very spacious for the price. The pool and the fitness center are a major plus.

A very clean and modern apartment complex. Overall cheaper than living in the apartments at Tech over 3 months. The staff were friendly and honest, and they laid out the information plainly. A very nice tour!

University Crossing is amazing for so many reasons, but what truly makes the difference is the maintenance team. My roommates and I have sent in a countless number of maintenance request and each time the maintenance team comes immediately to fix the issue. It doesnt matter how big or small the problem is, they are always one call away. They are friendly, helpful and most importantly they are TIMELY!! University Crossing is one lucky place to have them on board.

Having one bathroom is the most glorious thing ever!! This is so much better than on campus. So much more space to hang out and office activities are a blast! There are always events happening involving free food and drinks! I’ve recommended living here to so many people!

Living at University Crossing is a wonderful experience. The faculty in the office are so welcoming and helpful. The events held monthly are always so fun and original. The living facilities are so spacious and clean. And the BEST part is that each room has their own bathroom. I love living at University Crossing!

All your rent goes to the clubhouse,so dont expect nice rooms.The neighbors throw parties almost every other night which UC did nothing about. The dumpster is either always a mess, or people just leave their trash in the middle of the parking lot. When COVD-19 started they closed everything off (which was understandable) but they still expected me to pay full price when I told them I was having financial issues. Even before the outbreak everything had been closed off for most of the school year due to renovation, so I was unable to use anything.

Cool place to live