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Arkansas Tire & Auto Service
2304 E Main St, Russellville, AR 72802, United States
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Arkansas Tire & Auto Service

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Br
Review №1

Dont go alone if youre a woman. I came to them with trust because they advertise for AC repair. They tried telling me that I need an ENTIRE new AC system, and it would cost me $1000. They recharged it but yet there was NO freon when I got it back and they replaced the relay. But I of course took it to an obviously more trusted mechanic in Perryville and he fixed my AC like it was brand new again for...wait for it...$147!! Works like new. Screw these people. They will get ABSOLUTELY NO business from me.

Ri
Review №2

To Jeffrey and his staff, you guys did me right yesterday. I appreciate all your hard work and determination to find my issue and resolve it for well less than I expected. A million times thank you!

Mi
Review №3

Nice people understands money issues also helps with best parts and service

Vi
Review №4

The people are great. I am very satisfied and been using them for years

Be
Review №5

We had an unexpected breakdown passing through town. Arkansas Tire & Auto swooped in to save the day! Fast, reliable, and honest. Helped us get back on the road in a hurry!Thanks for the excellent service!

Jo
Review №6

Pros-, very respectful, very helpful, took but 20mins to 25mins to finish changing two tires.Whatever you need they will help you get if they dont have it in inventory.Cons-, be expected to pay $45 to $50 more thats including taxes. Pretty expensive but they make sure that everything is 100%

Da
Review №7

Super friendly service, and easy process, that didnt break the bank!

Je
Review №8

Got me in and my car fixed when no other place could.

Va
Review №9

As always, Jeffery does a great job getting you and out. Been a loyal customer for years. Darrell and crew make it an awesome experience, wouldnt go anywhere else.

ju
Review №10

I went to Arkansas tire and auto for my car because the heat is not working and the engine light is on .first diagnosis did not mention anything about the air conditioning problem until I mentioned it to them the next day .I took the car home knowing the heater is fix .but when I try to turn on the heat it’s just blowing cold air, so I went to return the car and said The only way to fix the heat is to fix the cooling also something like that ! If your mechanics are good and the diagnostic is right in the first place I don’t have to mention it to them about the air conditioning also right?

Ja
Review №11

Thank you for taking such great care of an out of towner with tire problems!!! They got me in, out and on the road!!! Thank you again

Je
Review №12

The customer service is top notch. Everyone is always so polite and thorough. They also explain the entire process and give an itemized, detailed bill. Other places just say you owe this and that’s it. I watched Jeffery sterilize my car inside and out about 15 mins before they began work which means he takes the safety of the employees and customers seriously. They did great work and I will be a repeat customer.

An
Review №13

Reasonably priced for a four wheel alignment also repaired hole in tire from a screw

Da
Review №14

Since moving to Arkansas a couple years ago we have used AR Tire several times on multiple vehicles, for tires, tire repair, battery, oil change etc. Always good service and friendly atmosphere!

Ma
Review №15

Great place! These guys really came through with a set of new tires for us after one went bad. Saved our road trip to California and what a difference the new set made! Even got me out on time after they delivered the wrong set thebfirst time around! Outstanding job!

KW
Review №16

Checked in for oil change and tire rotation, they also changed our oil plug and gasket to oil plug and changed air filter. Rode and drove like a new one.Another fine job by AR T & A .

De
Review №17

Great service. We had a tire going flat on a two hour trip to attend a funeral in another part of the state. Stopped at Arkansas Tire & Auto Service and Jeffery made sure we were taken care of quickly so we could continue our trip. Thank you so much for your prompt and courteous service.

Ky
Review №18

They’re ok if there’s no other option. The first time I used them they messed up my steering wheel. There’s a huge scratch on the top of it. This time I’m getting my oil changed and they lied to me about when it would be done. They’re not horrible but definitely not good. If you go here, don’t expect to get good service.

mi
Review №19

Friendly and fast

Bi
Review №20

Great service, will be back again.

IM
Review №21

Excellent service!!!! Fast and best customer service Ive had in a while

Lo
Review №22

Great service and friendly people

Na
Review №23

Honest businesses like this are hard to find. My 20 year old college student daughter was traveling through the area when she had a flat tire. She went to Arkansas Tire and Auto Service with her spare on prepared to buy a new tire. They got to her immediately and after evaluating her tire they determined that she did not require a new tire and only required a patch. They had her on her way in 20 minutes and only $16 lighter. Thank you for being honest and doing the right thing!!

Za
Review №24

Arkansas Tire is awesome! Ive been bringing my vehicles here for 4 years, and theyve always been fair and honest. Their staff is extremely friendly and helpful! Hands down the best tire & auto shop in the River Valley!

IM
Review №25

Jeff was great. The customer service was great. Prices on tires were competitive. I wish Conway had a place like this.

An
Review №26

Im still waiting for that rim. Otherwise, 5 stars.

BT
Review №27

Run away as fast as possible!!! I have taken 3 different vehicles to these people and every time it came back worse than when I took it in. This time I got charged to balance my tires and they are nowhere close. Waste of time and money. Check out A&D tire instead. Fixed everything, much more affordable, cares about their customers. Stay away from Arkansas Tire.

mi
Review №28

They might be ok if you dont have a diesel or a manual transmission I asked why is he driving my truck they said thats its company policy that they drive it before and after I said you might get someone that can drive and he asked me to leave they did alignment less than 3000 miles it ate up a new set of tires $300 each because they did not tighten the front end up after the alignment

Sa
Review №29

Amazingly talented staff, they hustle like a race car crew. Got our off-road trailer aligned and stopped the hop! So thankful for privately owned shops who treat you and their crew like family. ♥️

La
Review №30

Awesome service!

As
Review №31

Just rude. don’t believe, go check it out.

Mo
Review №32

They find fixed my tire in no time at all

Ch
Review №33

Good prices. They have a wide variety of tires.

Da
Review №34

I own an automotive repair facility so I know what to look for. These guys patched a tire for me while I was on a trip with my wife. The service writer was excellent, extremely professional! The service was fast and to top it all off, the price was very fair. Thank you for getting us on our way. I would give 6 stars if available. Rare find.

No
Review №35

AC compressor failed about 30 miles out of Russelville while traveling. The guy doing the AC job was clearly experienced and did a perfect job. Jeffery and the crew got the repairs completed in less than one business day, extremely impressive for the type of work required. Thanks guys!

No
Review №36

I have been to places that do take advantage of women. But Arkansas Tire has not been one of those places. My check engine light came on. I took my car to Arkansas Tire. I was told what the problem was. Simple fix that I could do myself. They didnt charge me anything. Had to replace a tire. Needed it done quickly. It was done in a little over an hour, even though the tire that I needed was not on the premises. Today I bought 3 more tires. Each time, wonderful, professional service from Jeffrey. Fair price, too.

Ma
Review №37

Great staff! I always bring my tires here. They are fast but great

Re
Review №38

The folks at this establishment are awesome! They helped me out when I had a problem while traveling. They were so friendly, quick and helpful! Thank you to the staff for ensuring my children and I were safe to get back on the road! I would highly recommend this place!

Ga
Review №39

Great people! Great service! Awesome atmosphere!!!

ji
Review №40

We were driving through on our way to Nashville and in a hurry with a flat tire. They were very friendly and quick to get us on our way!

Ro
Review №41

Great place for tires, accessories and repairs. Very friendly, professional staff who keep you informed. Quality service at a reasonable price.

Ja
Review №42

Fast and easy to deal with

Ca
Review №43

I have taken my car to Arkansas tire and Auto the last 2 years. My car is old and it is a chance if something will work or not but they will do theyre best and the air conditioning will work again. They never try to pressure me into spending more than is needed! They are always friendly and get the job done without a long wait. Will continue to take my car there

El
Review №44

Honest and humble people, there is just something about them that sets them apart from the rest. Great communication, great service, this is my first time to come here. I will defiantly be coming back.

Ji
Review №45

They dont do appointments, but have several great techs and they work you in quickly. They stand by their work and for some reason it seems like I pay a little less than other places.

Ky
Review №46

This place is horrible!Takes advantage of women!Know 3 different women with 3 different cars that went in and was told their cars needed extra things it didnt need, the wrong part, etc:-needed battery cables, when it really needed an alternator,-broke battery cable terminal and tried to say it was broke before coming in (when owner knew better),-said gas tank was rotted and held up with tinfoil & glue (when the gas tank had been taken off & inspected just a couple months before & is held up with its factory metal straps)... this is NO joke!This place IS a joke though!Sadly trying to take advantage of women that luckily all knew better & knew their cars better than them.

Fa
Review №47

Amazing service, and work. Thankful there are still amazing people like this around.

Jo
Review №48

Excellent service they take care of our trucks at Adams and my personal vehicle with courteous and generous attitude

Ky
Review №49

Dont go if your a dumb woman. Went in to have brakes replaced. Got an estimate of over $1000 in repairs my brakes needed. They claimed I needed new rotors also when they had already been replaced & probably didnt have 500 miles on them. Rear brakes were bad but according to them they couldnt let me drive home they were so dangerous! Not true at all! Parts to fix cost me $130 & took a couple hours.

Wi
Review №50

I went there to get a slow leak fixed in a tire. I m disabled so they me stay in my vehicle while they fixed my tire. I was impressed by what I heard and saw. After they jacked up the axel they put a jack stand there for safety. The man found the screw in the tire and marked the screw as well as the tires position on the wheel. He patched the tire and replaced on the wheel, wiped the wheel down and returned the repaired unit to my veh.. After tightening the nuts with a impact wrench.. Then he tightens all 6 nuts by hand with A TORQUE WRENCH. The shop appeared professional and well managed.. Thanks Gentlemen for the professional job and work ethics

De
Review №51

They know what there doing, they don’t charge outrageous prices, for things you don’t need. They keep it simple and hassle free! Thank you so much for Arkansas Tire & Auto Service!!!

Zh
Review №52

I just went there tried to get a simple patch tire repair they tried to charge me $25 ! Its insane! There is Walmart right across the street it cost me $10.90. I would recommend to everybody to stay out of that place because they will screw you up!

Ca
Review №53

Awesome people helped me find good tire within my budget! Im very grateful.

Jo
Review №54

Very professional and quality work.

Ta
Review №55

This place has great customer service and very quick to help you out and get your car up and running on good tires and out the door. Polite and very helpful!

Br
Review №56

Good prices for a tire fix and good place to go if you need anything machanical done

Ju
Review №57

These guys were outstanding! Hooked me up with quick service on a Saturday!

Ro
Review №58

Mr. Jeff is very nice, patient, and understanding. He is also willing to work with you of payday for you is next week.

As
Review №59

Fantastic service and in a timely manner mind you!!

V
Review №60

Best service center in town. Alwats trying their best to give their customers the best quality of work for less.

Er
Review №61

Arkansas Tire & Auto Service pulled out all the stops Saturday May 26th, MEMORIAL DAY WEEKEND. I had major failures on my 2001 2500HD, both front hubs and bearings, emissions (02 sensors) plugs and wires, injectors and e-brake (auto adjustors) had to be fixed, just to get me back on the road. They did it!!!! They are a fantastic team, with friendly smiles the whole time, if you need work done I completely recommend Arkansas Tire & Auto Service.

Ja
Review №62

I experienced car-engine problems on a cross-country trip from Lawton, Oklahoma, to Piggott, Arkansas, on Friday afternoon, June 3. I needed to arrive at my final destination by that evening. My wife (who was on Lawton) googled reliable auto repair shops in the Russellville area, and she recommended I phone Arkansas Tire and Auto--which I did. I got off the Interstate and phoned Arkansas Tire/Auto and got Wanda. She said she thought the folks at Arkansas Tire and Auto could fix my problem. Not only did they fix my problem for a very reasonable price, but I was on my way by 5:15 PM. Thank you folks for your professional, reliable service! I highly recommend Arkansas Tire and Auto.

Ja
Review №63

Came in to have a hole in my tire repaired, and received great service at a great price!

Ha
Review №64

Fast service and fair prices

Jo
Review №65

Great service and fair price. For the one who was complaining about the price to change your oil and how easy it is(divit57), just change the oil yourself. Thanks Arkansas Tire and Auto! And by the way, I dont work there.

Na
Review №66

Been here a few times, EXTREMELY HELPFUL, FRIENDLY AND PROFESSIONAL, will return again when any services are needed. Thanks Jeffrey (for you service and nod). Navy Nancy.

Ro
Review №67

Great and fast service

Pa
Review №68

The only place I will take our vehicles to be serviced, love Jeffery,Wanda, and the crew, great service

Da
Review №69

Very helpful, happy people,do a great job. Friendly, smiling, cheerful, caring crew.

Sy
Review №70

Awesome service !!!! I will definitely be back there in the future .

Da
Review №71

Ive been here 3 times in my life. They get the job done but they overcharge big time. And they WILL find other things wrong with your vehicle and try to coax you into spending more. Most recently I went there for a oil change and I SUPPLIED THE OIL AND FILTER and they billed me 80 bucks. Granted they did have to remove a plastic shield thing under my engine, but thats still ridiculous. Its literally 4 torx screws. The previous place I went to last time I got a oil change charged 25 bucks for just the labor (they closed, thats why I went here again.)

Ge
Review №72

Good people fast service .

Ru
Review №73

Arkansas Tire is entirely customer satisfaction based, and is by far the most considerate of all auto service providers in the River Valley area.

Th
Review №74

Been coming here for 4 years. I being all the vehicles here, bc I dont trust anyone else! GREAT fast service!

Pa
Review №75

Wonderful service, reasonable prices, with honest management that doesnt try to over sell you things you dont need.

Kr
Review №76

Best service in area. Everytime i need work done they get it done where others couldnt. Highly recommend them. :)

St
Review №77

I would not recommend this place to.anyone there prices are way of the charts they must be quoting for two vehicles. And I know the car parts are not expensive because the local auto parts store dropped off the parts they needed I will never go to this place again I got RIPPED OFF dont let it happen to.you and that guy Jeffrey he doesnt have a clue about what they are talking about or why they are charging you for things that your vehicle doesnt need I reported this place to the bbb the are not a good shop

St
Review №78

Very good service department in very friendly people

ch
Review №79

Very friendly and helpful staff. They know there stuff.

No
Review №80

Excellent, keep your great service!🇺🇸🇺🇸👍

Ki
Review №81

Cant say enough GREAT things about this place and these people!! On the way to a family camping trip my truck broke down leaving myself and my friend stranded near Russellville. Our wives and infant sons were ahead of us at the camp site with no cell service and no way of knowing what had happened. We had all of the camping gear, food, and water with us. We were in a tough spot and really needed some help. That help materialized itself through the GOOD people at Arkansas Tire & Auto. What we initailly thought to be a quick hour and a half stater replacement job turned into a much more involved project when the KNOWLEDGEABLE mechanics uncovered that the flywheel was damaged and it needed to be replaced. The guys brought me back and explained what was wrong in terms I could understand(my car knowledge is limited). They also made sure to show me the damaged parts so I could rest assure that they did indeed need to be replaced. At this point my opinion of the place is good, the people are more personable than most other auto repair places I am used to, which was nice, but as a small business owner myself I expect this standard from other small businesses. So I am satisfied with their services thus far, but its nothing less or more than I expected, just on par with where I think it should be for any customer. What proceeded to happen from this point on is where Jeffery and the staff earned my deepest respect and gratitude. The job is going to take 7-8 hours to complete, its 4pm, our wives and babies are waiting on us to bring their food, water and beds to the campsite and they have no service. We rack our brains trying to figure out what to do and come up with renting a car as our best option. We asked the lovely lady at the front about our options and she directed us to the right place. These guys are busy, its getting close to closing time and we are about to walk to the dealership to rent a car. Jeffery stops what he is doing, loads us up in his vehicle and gives a ride to the dealership. It was a very kind thing to do that we both appreciated very much. We get to the dealership, get all our paperwork filled out and in our minds we are about to be back on the road. Just load all the camping gear and food into the rental and be on our way to our worried families! We are almost there we thought to ourselves. Wrong. We did not have a major credit card, were from out of town, so no way they could rent to us. We tried any way we could to get around this, but rules are rules and we are stuck again. After my friend and I deliberated about what to do, the sales associate at the dealership asked what auto repair place we were using and we told him, AR tire & Auto. He picks up the phone and calls them. Jeffery answers. The dealership agreed to let us use the vehicle if Jeffery would rent it through the business. Basically, AR Tire & Auto are responsible for payments/damages if something were to happen. I am thinking to myslef, theres no way. He just met us an hour ago, has no idea who we are, if we have any money to pay for the rental let alone the repairs on my vehicle, we both are looking pretty rough with dirt and sweat all over our clothes and faces. Hes not going to take the risk and I dont blame him one bit. Without hesitation, Jeffery agrees to lend us the rental under their name. Im blown away! They pick up the tab for the rental and allow me to pay for it when I pick up my vehicle. He did not have to do this, but we are forever grateful that he did. To Jeffery and all the rest of the staff at Arkansas Tire & Auto- THANK YOU! You went above and beyond when I most needed help. Its businesses and people like this that make me want to be a better small business owner and a better human being. I picked my truck up the next day as promised and it starts like a dream. If only this review had 6 stars, I dont feel like 5 is enough. Thanks again guys, you truly helped us out of a jam when you didnt have to. I sincerely appreciate you all. - Dustin

br
Review №82

Awesome service and they have reasonable prices

Te
Review №83

2003 Chrysler Sebring Convertible, 2.7L V-6. Less than 50,000 miles, garage kept, very good condition. My daughter lives in Russellville and goes to Arkansas Tech University. She took her car in to these people to have a check engine code diagnosed and for strut replacement. I paid for the repairs and handled authorization over the phone. They had it for 4 days. They kept calling me each day trying to add more diagnosis fees, repairs, etc. that it showed no signs of needing previously. An estimate that was $800 could have quickly mounted to $2,000 in repairs had I agreed to all that they said they were finding. I am not auto repair dumb. I eventually told them to just do what it was brought in for. They complied. An injection service was the solution that they recommended for the misfire code that it originally presented with. After only a visual inspection of the coil on that cylinder. When my daughter drove it to class the following Monday......shocker...... the check engine light presented AGAIN! When she took it to ORiley Auto Parts for a free code reading, they informed her that it was the exact same code as before. The shop also verified that it was the same. Their solution to further diagnose the issue was to move the coil from cylinder #5 to #2 for easier access later on if the code presented again. Because of the situation and being pissed off about it all, I started doing my own research online. After only a few minutes I found an article specifically for diagnosing a misfire on her year, make, model and engine type of vehicle. How to do it. Tests to run, etc. Its so easy, I can do it. The article also goes on to say that 90% of misfires are caused by ignition system failures, NOT fuel system issues. With the #1 cause being worn or fouled plugs. Then falling to the coil on plug boots and coil on plugs. You cannot visually inspect a coil and determine if it is bad or failing. You have to do a spark test. To my knowledge a spark test was not done. I made phone calls to a local Chrysler dealership and gave them the code and asked what they would have recommended at the time. They said, a tune up. Even the woman at ORileys that read the code told my daughter that it was probably a bad plug or coil. I will be expecting some contact to resolve this issue, but they WILL NOT EVER touch a vehicle of mine or anyone that I know again. I paid over $100 for a service that was supposed to fix that issue and did not. Also, they charge $36 for the very same code reading that ORileys gives for FREE. They charge this fee for each item that they diagnose for you. Extremely disappointed in Jimmy, Vinny, John, Butch, Kyle, Kenneth, Jeffery and Wanda. Believe you me, this story will be shared all over the campus to warn everyone.Update: Guess what....... the light presented again. Mis-fire on #5, shocker!!!! My daughter replaced her spark plugs herself with a little help from someone that has done it before. The #5 plug was really nasty looking upon inspection and all of the plugs were not gaped properly. It is running like brand new and no light has presented since then.I have filed a complaint with the BBB and expect a response soon.By the way, the review below from John S. - he is one of the technicians employed there.

Jo
Review №84

My favorite tire shop. Friendly staff and great service!

Bi
Review №85

Top notch in every way. Jeffery WILL take care of you

Ab
Review №86

Speedy service, friendly workers, and decent prices!

Ki
Review №87

The fuel pump went out on my truck on a Saturday night on the way home from Minnesota to Louisiana. They made the repairs to my truck on a Sunday and had us ready to go by that afternoon. The price was fair as we have had this type of repair done on a similar year model truck.

Se
Review №88

Lorie and Darrell Henderson (owners of Arkansas Tire & Auto Service in Russellville, Arkansas) are my heroes. They saved my familys vacation by loaning me their personal vehicle (the rental agency was closed), and coming in on a Sunday to fix mine (the part didnt get there til Sunday). If they gave out medals to small business owners, the Hendersons would be at the front of the line!

Ka
Review №89

Ive had an unfortunate months worth of tire problems. Theyve taken care of it everytime.

Ke
Review №90

Fixed my flat good people

Re
Review №91

These guys are the best!

lo
Review №92

Like the way they helped me

Ed
Review №93

Good service 👍

Gr
Review №94

Fair and informative.

Wa
Review №95

Friendly staff, excellent service!

Ki
Review №96

Fast Service....Thanks Vinnie

Sc
Review №97

Good service.

Th
Review №98

Fast and easy

Ag
Review №99

My mom took her car to get worked on.They charged her 3,150 dollars and it broke down on the way home from their shop.They took advantage of her because she is a senior citizen and charged her for things they never did.Also they took over a month to give her back her car.When we towed her home we found out they also broke her air conditioner and heater.Real crooks.The worst ones I have ever seen.

Be
Review №100

Great service

Information
8 Photos
100 Comments
4.5 Rating
  • Address:2304 E Main St, Russellville, AR 72802, United States
  • Site:http://arkansastireautoservice.com/
  • Phone:+1 479-968-4304
Categories
  • Tire shop
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
  • Wheel store
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–4pm
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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